Support Hours & Tips: Getting the Help You Need, When You Need It
Even the best tools come with questions. When they do, you need support that’s easy to reach and fast to respond.
At Tribute Technology, we know your time is limited and your focus is on families. Our support system is built to give you clear answers, quick solutions, and resources you can rely on, all without slowing down your day.
Support Designed Around You
Here are a few ways we make getting help simple and efficient:
Dedicated Account Managers
Every client has a direct point of contact who understands your business and can help you navigate your tools with confidence.
Tribute Knowledge Base (available 24/7)
Prefer to find answers on your own? Our Knowledge Base offers easy-to-follow guides, troubleshooting steps, and video tutorials you can access anytime — no call required.
Personalized Support
When you need one-on-one assistance, our team provides responsive, tailored support so you can get back to serving families quickly.
How to Reach Us
Choose the support option that works best for your schedule and communication style:
- General Support: 1-844-200-6020
- eCommerce Support: 1-866-303-1880
Available Monday–Sunday, 8 a.m. – 2 a.m. EST - Online Support Form: Submit anytime and we’ll connect you with the right team member.
Support That Fits the Way You Work
Whether you prefer browsing help articles, talking through a question with your account manager, or calling in for direct assistance, you’ll always find a support experience designed around your needs.
Explore the Tribute Knowledge Base today or reach out anytime — we're here to help you stay confident, supported, and focused on the families you serve.
