Building on Excellence: Elevating Support to Serve You Better
At Tribute Technology, support isn’t just a department — it’s part of how we serve you. And now, that experience is more streamlined, responsive, and personalized than ever before.
These updates aren’t just about change. They’re about setting a higher standard for the kind of support you deserve.
You’ve always delivered for the families who count on you. Our goal is to keep delivering for you — with tools and service that evolve to meet your needs. We’ve made behind-the-scenes improvements to bring you faster answers, more familiar voices, and a support team that understands your world.
Dedicated Support for Your Firm
You deserve support that feels personal — and now, clients have a go-to account manager who knows their funeral home and how they work.
Having someone who already understands your needs means fewer steps and quicker solutions — every time.
Support That Moves at the Speed of Your Day
Under the leadership of our new VP of Support, Ray Rauch, we’re scaling our team and sharpening our systems — with a focus on creating a smoother experience for you. The result?
- Quicker response times
- Smarter routing
- More meaningful conversations
Whether it’s a question about a contract, your tech, or something you just need done fast — we’re here, with real people ready to help.
How to Reach Us
You can contact our support team by phone, email, or through our online form — whichever is easiest for you.
- General Support: 1-844-200-6020
- eCommerce Support: 1-866-303-1880
- Or, use our online support form and we’ll connect you with the best team member for your needs.
We’re proud of what’s already changed — and we’re just getting started.
