AI is Changing the Way Families Search the Web: Are You Ready?

July 10, 2025

Simple best practices to help your funeral home stay visible online 

Families aren’t finding funeral homes the way they used to. 


For the first time ever, Google’s share of traffic volume is dropping. Instead of clicking through to websites, more people are getting instant answers directly from search engines and AI tools like ChatGPT and Google’s Search Generative Experience — right there on the results page. 


This shift is changing how families discover businesses like yours — and it’s already reshaping what it takes to stay visible online. 


What Is GEO?  


Generative Engine Optimization (GEO) is a way search engines organize and share information. Instead of simply listing websites, they now pull in details, quotes, and summaries from across the internet to answer user questions. 


That means your website and content need to be clear, helpful, and structured in a way that tools like ChatGPT can easily understand. 


Real SEO Success Takes More Than Shortcuts 


While new tools and trends may seem helpful, real SEO success comes from making ongoing improvements based on data. We update our SEO strategy regularly to keep up with changes in search engine algorithms, content trends, and what drives conversions.  


This helps your website stay visible to families when they search online. 


Best Practices That Make a Real Difference 


At Tribute Technology, we’re more than a website provider. We’re a long-term partner, and we’ve built our entire system around helping funeral homes succeed in this new environment. That starts with doing the small things right: 


Fresh, local content


Updates about your staff, services, and community events help show families (and search tools) that your business is active, engaged, and relevant. 


Simple, natural language


Write the way you speak to families. AI search tools are designed to understand plain language, not jargon or “keyword stuffing.” 


Consistency everywhere


Keep your business name, hours, and service details aligned across your website, Google Business Profile, and social media. This builds trust and improves your visibility across all channels. 


Everything working together


When your website, obituaries, marketing tools, and scheduling features are all connected in one place, it’s easier to stay organized — and easier to get found online. 

 

One Home for Your Digital Presence 


You’re already doing so much for families. Managing your online presence shouldn’t be just another task on your list. 


That’s why Tribute Technology brings everything together — your website, marketing tools, social presence, and more — into one connected solution built specifically for funeral professionals. 


Our system is , backed by real people who understand your work, and supported by best practices that make it easy to stay ahead without having to do more. Tribute’s SEO strategy is continuously refined to reflect algorithm shifts, content trends, and conversion insights to help your firm gain visibility online and reach new families. 


Want to learn how a Tribute Technology website and marketing services can help you stay ahead? Let’s connect.  


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WAUNAKEE, Wisconsin — Sept. 29, 2025 — Tribute Technology has announced the launch of a suite of new artificial intelligence tools designed to reduce administrative work for funeral professionals, cut down on online spam, and create a smoother online experience for families. The new features — including AI-powered guest book moderation , automated event detail capture , and dynamic spam filtering for online forms — are now live on Tribute Technology websites and will be rolled out to all clients this fall. In addition, every client will receive complimentary access to the AI Tribute Obituary Writer, the company’s award-winning tool that helps create meaningful obituaries in minutes. “These advancements reflect our commitment to building technology that gives funeral homes time back while giving families a dignified and respectful online experience,” said Matt Powell, Chief Technology Officer at Tribute Technology. “By integrating AI directly into the websites our clients already use, we’re cutting out unnecessary steps, automating repetitive tasks, and freeing up staff to focus on the families they serve. All while giving families a better online experience.” Among the new features is an AI guest book and form moderation system, which automatically reviews condolence messages and submissions to screen out spam, offensive remarks, or irrelevant content. Another tool, AI event capture , identifies and pulls service details like visitation times directly into the obituary editor, reducing the need for manual entry. Tribute Technology has also introduced AI dynamic form moderation, which filters out junk inquiries before they hit a funeral home’s inbox. Together, the tools create a smoother, safer online environment while cutting down on routine tasks. To further support funeral professionals, Tribute Technology is including the AI Tribute Obituary Writer for all website clients at no additional cost. The tool drafts polished obituary text in minutes, helping funeral directors provide families with meaningful tributes without adding to their workload. “This isn’t about replacing human judgment — it’s about eliminating the mindless tasks that steal time from what matters,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “What sets these tools apart is the real impact for funeral homes: less time lost to spam, forms, and data entry, and more time to focus on families. We’re not using AI because it’s trendy. We’re using it because funeral homes need every advantage they can get, and if technology gives back even 30 minutes a day to spend with families, or with your own family, that time is priceless.” The tools began rolling out in August and will be available to all Tribute Technology clients this fall without the need for setup, training, or disruption. About Tribute Technology Tribute Technology empowers funeral professionals with best-in-class software solutions, serving over 9,000 providers worldwide. Its innovative offerings — including websites, marketing solutions, management software, online planning, memorial keepsakes, and payment processing — help funeral professionals save time and focus on families. To learn more, visit www.tributetech.com . Media Contact: Heather McWilliams Mierzejewski VP of Marketing Heather.mierzejewski@tributetech.com 303-717-3774
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