Urgent Facebook Warnings: Scammers Preying on Funeral Homes and Major Live Video Policy Change

March 4, 2025

What You Need to Know to Protect Your Firm 

Funeral homes are now prime targets for two separate Facebook scams, with cybercriminals attempting to steal sensitive information through fake warnings about trademark violations and account deactivation. 


At the same time, Facebook has announced a major policy change that will impact businesses that rely on live streaming. Starting Feb. 19, 2025, all Facebook Live videos will be automatically deleted after 30 days unless saved. 


If your funeral home uses Facebook to connect with families, live-stream services, or share important information, it's critical to take action now to protect your account and content. 


Here’s how to protect your content: 



  • Download videos ASAP 
  • Back up to cloud storage 
  • Request a six-month extension, if needed 


Phishing Scam Alert 


Scammers are sending fake messages claiming funeral home Facebook accounts are violating trademark rules, urging recipients to click a link to "appeal." 


Do not click! Here’s what you need to do instead: 


  • Block & report suspicious messages 
  • Enable two-factor authentication 
  • Verify alerts via Facebook’s official support team 


Fake Account Deactivation Scam 


Many funeral homes are receiving fraudulent messages claiming their accounts will be deactivated unless they submit personal info. This scam can lead to data loss or hacking. 


Here’s how to protect your business: 


  • Never click suspicious links 
  • Warn staff and secure admin access 
  • Make sure passwords are strong 


Stay Informed & Take Action 


With scams targeting businesses and Facebook’s new content policy taking effect, staying proactive will help protect both your account security and important video content. If you’d like help with your social media management, don’t hesitate to reach out to our Marketing Services Team


CONTACT OUR SOCIAL MEDIA EXPERTS
July 30, 2026
A year after integrating with Chptr, Tribute Technology customers can now reach a quarter of a billion monthly radio listeners through the same one-click workflow that already powers televised memorial announcements. WAUNAKEE, Wis. — July 30, 2026 — Tribute Technology today announced that its integration with Chptr now extends beyond local television to include radio through Chptr's expanded partnership with iHeartMedia. Already adopted by more than 100 funeral homes, the expanded integration gives funeral homes access to the television and radio audiences most likely to learn about a passing, attend a service, and support grieving families, all through the same one-click obituary workflow. One year ago, Tribute Technology embedded Chptr's broadcast memorial technology directly into its platform, making it possible for funeral homes to transform an obituary into a professionally produced television memorial announcement without leaving the system they already use every day. Today, that same integration includes nationwide radio distribution alongside television, giving funeral homes access to all 210 U.S. television markets and more than 90 percent of U.S. radio stations reaching a quarter of a billion monthly listeners, all without additional software, data entry, or training. More than 100 funeral homes have already enrolled in the new radio service, reflecting the success of Chptr's existing television integration and the continued demand for trusted broadcast memorial announcements. For funeral homes, the value of broadcast isn't simply reach. It's reaching the right audience. Adults 55 and older remain among the most loyal local television viewers, while radio reaches 87% of U.S. adults every week, more than any other single media platform. Together, television and radio continue to be among the nation's most trusted sources of local news and information, making them uniquely effective channels for community memorial announcements. "This is exactly what we look for in a partnership," said J.B. Showalter, Senior Vice President of Partnerships at Chptr. "Tribute Technology already sits inside the daily workflow of thousands of funeral homes. Bringing our production platform, media partnerships, and nationwide television and radio distribution into that same workflow means families get a meaningful new way to share the news of a passing, without asking funeral professionals to change how they already serve families." For families, the expanded integration means memorial announcements can now reach more of the people whose lives were touched through the trusted local media they already know. For funeral homes, it provides another meaningful way to serve families while reinforcing their role as a trusted community resource. "Over the last year, we've seen that families truly value having their loved one's obituary shared on local television," said ​Anthony Harris, Location Manager at Oak Hill Funeral and Cremation Services. "No single place reaches everyone. Some people watch the news. Others hear the local radio station on the way to work. Adding radio gives us another trusted way to help families reach more of the people who would want to know. It's another meaningful service we can provide with every arrangement." The addition of radio builds on a year of successful television distribution through the existing Tribute Technology integration. "Our responsibility is to continually strengthen the platform funeral homes depend on every day," said Craig Greenseid, CEO of Tribute Technology. "When we can bring meaningful new capabilities into that workflow without adding complexity, our customers benefit. Expanding our integration with Chptr is another example of our commitment to helping funeral professionals better serve families through the technology they already trust." The expanded integration is now available to all Tribute Technology customers. Learn more at Tribute Spotlights | TV Obituaries | Tribute Technology .  About Tribute Technology Tribute Technology is a leading provider of software and services for the death care profession, helping funeral homes, cemeteries, crematories, and online publishers better serve families through connected technology. Its integrated platform simplifies operations, strengthens family engagement, and powers one of North America's largest digital obituary networks. More than 9,000 funeral homes rely on Tribute Technology solutions to support the families they serve. About Chptr Founded in 2020 and headquartered in New York, Chptr is building the distribution network for community storytelling. The company's Broadcast, Social, Video, and Slideshows offerings help funeral homes extend the reach of remembrance, connecting families with the communities that knew and cared about their loved ones. By partnering with funeral homes and media organizations, Chptr ensures life's most meaningful stories reach the people who matter most while keeping funeral professionals at the center of the experience.
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