Introducing the New Tribute Knowledge Base: Your First Stop for Support

August 7, 2025

Your new go-to resource for fast, helpful answers.

At Tribute Technology, we’ve always prioritized exceptional customer service. Now, we’re making it even easier for you to get the help you need — when you need it. 


Faster Answers. Smarter Support. 


Our brand-new Tribute Knowledge Base is live and ready to serve as your go-to resource for instant guidance, training, and troubleshooting. Whether you're launching a new product, updating your website, or simply have a quick question, you can: 


  • Find how-to information in just a few clicks 
  • Chat live with our support team (currently available 8 a.m.–8 p.m. ET for Tribute Websites, with more hours coming soon) 
  • Troubleshoot in real time with step-by-step instructions 
  • Search for answers across all Tribute Technology products and services 

What Can You Explore? 


Tribute Knowledge Base is packed with articles, tutorials, and videos covering all aspects of your Tribute Technology tools: 


  • Website Dashboard – Track condolences, visitations, and forms 
  • Obituaries – Learn to edit, customize, and manage posts 
  • Tribute Pay – Access everything from insurance assignments to crowdfunding 
  • Tribute Store – Monitor flower and memorial tree orders 
  • Tribute Video – Create and manage memorial video content 
  • Tribute Management Sofware & Case Management – Get help with case statuses, forms, contracts, and reports 
  • Tutorial Videos – Quick, guided training to get you up and running fast 

Get Help — Your Way 


Whether you prefer to search, browse, watch, or chat, Tribute Knowledge Base puts you in control. It’s support, simplified. 

Visit the Tribute Knowledge Base now and see what’s possible. 


 


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