How to Use Tribute Knowledge Base Like a Pro

October 2, 2025

Quick tips for getting the most out of your support hub. 

The Tribute Knowledge Base is built to make your life easier, whether you’re updating a website, managing a case, or just looking for a quick how-to. It’s fast, searchable, and available whenever you need it, so you can spend less time troubleshooting and more time focusing on families. 


Tribute Knowledge Base features four main sections, each packed with articles, guides, and tutorials designed to help you work smarter: Tribute Websites, Tribute Management Software, FrontRunner, and CFS.


Here’s a quick tour of what you’ll find in each. 


Tribute Websites 


From posting obituaries and moderating condolences to managing flower orders, Tribute Websites are at the heart of how you connect with your community. The Knowledge Base offers clear instructions and short videos covering everything from Tribute Pay and Tribute Store to Tribute Video and Tribute Book


Tribute Management Software  


Cases, contracts, reports, calendars — Tribute Management Software is full of features that keep your business organized. In this section, you’ll find step-by-step guides, FAQs, and video tutorials that make it easier to track cases, use accounting integrations, and customize your admin settings. 


FrontRunner 


One of the most flexible platforms in funeral service, FrontRunner gives you powerful tools for websites, records, and memorial content. The Knowledge Base helps you make the most of it with walkthroughs for website editors, Book of Memories, stationery printing, MemorialFX videos, and more. 


CFS  


Need to tweak a page, update an obituary, or adjust site settings? The CFS section keeps the instructions simple. You’ll also find training videos, florist resources, and console tips so you can make updates quickly and confidently. 


Explore Your Way 


Whether you prefer to search, browse, or watch a video tutorial, the Tribute Knowledge Base adapts to how you like to learn. Dive in today and discover just how much faster and easier your work can be. 

Explore the Knowledge Base
October 2, 2025
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September 29, 2025
WAUNAKEE, Wisconsin — Sept. 29, 2025 — Tribute Technology has announced the launch of a suite of new artificial intelligence tools designed to reduce administrative work for funeral professionals, cut down on online spam, and create a smoother online experience for families. The new features — including AI-powered guest book moderation , automated event detail capture , and dynamic spam filtering for online forms — are now live on Tribute Technology websites and will be rolled out to all clients this fall. In addition, every client will receive complimentary access to the AI Tribute Obituary Writer, the company’s award-winning tool that helps create meaningful obituaries in minutes. “These advancements reflect our commitment to building technology that gives funeral homes time back while giving families a dignified and respectful online experience,” said Matt Powell, Chief Technology Officer at Tribute Technology. “By integrating AI directly into the websites our clients already use, we’re cutting out unnecessary steps, automating repetitive tasks, and freeing up staff to focus on the families they serve. All while giving families a better online experience.” Among the new features is an AI guest book and form moderation system, which automatically reviews condolence messages and submissions to screen out spam, offensive remarks, or irrelevant content. Another tool, AI event capture , identifies and pulls service details like visitation times directly into the obituary editor, reducing the need for manual entry. Tribute Technology has also introduced AI dynamic form moderation, which filters out junk inquiries before they hit a funeral home’s inbox. Together, the tools create a smoother, safer online environment while cutting down on routine tasks. To further support funeral professionals, Tribute Technology is including the AI Tribute Obituary Writer for all website clients at no additional cost. The tool drafts polished obituary text in minutes, helping funeral directors provide families with meaningful tributes without adding to their workload. “This isn’t about replacing human judgment — it’s about eliminating the mindless tasks that steal time from what matters,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “What sets these tools apart is the real impact for funeral homes: less time lost to spam, forms, and data entry, and more time to focus on families. We’re not using AI because it’s trendy. We’re using it because funeral homes need every advantage they can get, and if technology gives back even 30 minutes a day to spend with families, or with your own family, that time is priceless.” The tools began rolling out in August and will be available to all Tribute Technology clients this fall without the need for setup, training, or disruption. About Tribute Technology Tribute Technology empowers funeral professionals with best-in-class software solutions, serving over 9,000 providers worldwide. Its innovative offerings — including websites, marketing solutions, management software, online planning, memorial keepsakes, and payment processing — help funeral professionals save time and focus on families. To learn more, visit www.tributetech.com . Media Contact: Heather McWilliams Mierzejewski VP of Marketing Heather.mierzejewski@tributetech.com 303-717-3774
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