Fixing the Friction: What We Learned from the Real Solutions Webinar
June 12, 2025
What’s working now, with innovations you can use today
Tribute Technology’s recent “Fixing the Friction: Real Solutions to the Challenges You Face Every Day” webinar hit home for funeral professionals dealing with the usual suspects: too much to do, not enough help, disconnected systems, and families who want more—faster.
Hosted by Ryan Thogmartin of Connecting Directors, the session featured Courtney Gould Miller and Jason Truesdell from Tribute Technology. Their focus? Real, data-driven solutions designed to reduce stress and save time—without adding staff.
Key takeaways:
- Email automation is a game-changer. Automated email isn’t just easier—it generates 320% more revenue than non-automated messages.
- Your email list is a goldmine. It’s one of the most powerful tools for deepening relationships and reclaiming time.
- AI isn’t the future—it’s now. From smarter workflows to instant obits via Death Notice, tech tools are making a measurable impact.
- SEO is evolving, not disappearing. AI-powered content tools can help you stay visible—without the heavy lifting.
As Courtney said:
“If we’re not using all that technology has for us, families lose trust.”
Watch the replay and access all the tools mentioned here: https://www.tributetech.com/watch-real-solutions-webinar
Powerful new tools that cut busywork and keep families protected.
Recognition from Google — and more ways to help families find your funeral home online
Fast, useful answers and advice from people who get your business.
November 10–12 at The St. Regis Longboat Key Resort
Digital payments are taking over. Are you ready to adapt?
Obituaries have changed — and they’re changing the funeral profession with them.
Proven Tactics from Leading Funeral Directors
Introducing Multi-Location Support in Tribute Management Software
Human Touch Makes All the Difference
Now, families can sign documents without being physically present.
