Fixing the Friction: What We Learned from the Real Solutions Webinar

June 12, 2025

What’s working now, with innovations you can use today

Tribute Technology’s recent Fixing the Friction: Real Solutions to the Challenges You Face Every Day webinar hit home for funeral professionals dealing with the usual suspects: too much to do, not enough help, disconnected systems, and families who want more—faster. 


Hosted by Ryan Thogmartin of Connecting Directors, the session featured Courtney Gould Miller and Jason Truesdell from Tribute Technology. Their focus? Real, data-driven solutions designed to reduce stress and save time—without adding staff. 


Key takeaways: 


  • Email automation is a game-changer. Automated email isn’t just easier—it generates 320% more revenue than non-automated messages. 
  • Your email list is a goldmine. It’s one of the most powerful tools for deepening relationships and reclaiming time. 
  • AI isn’t the future—it’s now. From smarter workflows to instant obits via Death Notice, tech tools are making a measurable impact. 
  • SEO is evolving, not disappearing. AI-powered content tools can help you stay visible—without the heavy lifting. 


As Courtney said: 


“If we’re not using all that technology has for us, families lose trust.” 


Watch the replay and access all the tools mentioned here: https://www.tributetech.com/watch-real-solutions-webinar 


December 11, 2025
Join CFS leaders for a live webinar on Dec. 17 to explore new website updates, user insights, and upcoming features designed to help your funeral home do more.
December 11, 2025
How families’ online habits are reshaping funeral home marketing
December 4, 2025
Even the best tools come with questions. When they do, you need support that’s easy to reach and fast to respond.
December 2, 2025
Discover the key demographic reading your online obituaries! Tribute Technology's study of 1.75 billion sessions reveals your audience is mostly women over 50 in your community. Learn how this insight can help your funeral home support families, optimize your site, and grow your business.
November 25, 2025
Discover how Tribute Management Software streamlines workflows, reduces paperwork, and supports funeral homes with one connected platform in this on-demand webinar.
Ski Summit Blog Banner
November 20, 2025
Discover why forward-thinking funeral homes attend the 2026 Ski Summit — a three-day event in Park City offering practical insights, strategy, and inspiration for the year ahead.
Reach more families online with strategic marketing that boosts visibility, builds trust, and connec
November 19, 2025
Reach more families online with strategic marketing that boosts visibility, builds trust, and connects you at the right moment through Tribute Marketing Services.
Discover how much double data entry is costing your funeral home. Use our quick Savings Calculator t
November 19, 2025
Discover how much double data entry is costing your funeral home. Use our quick Savings Calculator to see potential time and money saved with Tribute.
November 18, 2025
Save time, reduce stress, and stay organized with ease.
November 13, 2025
Tribute Technology’s Jules Green-Fournier shares how dedicated account managers, proactive support, and one-on-one relationships strengthen customer care and results.
More Posts