6 ADA Compliance Questions to Ask Your Website Provider

May 16, 2022

6 ADA Compliance Questions to Ask Your Website Provider

Are you considering giving your firm’s website a facelift or a complete overhaul? In any case, it’s essential to keep ADA compliance requirements in mind. An ADA-compliant website increases readability for all users, including those with visual, hearing, motor, and cognitive disabilities. This is accomplished through a range of features including increased text size and spacing, light and dark contrast, image descriptions, and dyslexia friendly font. 


Here are key questions to keep in mind and ask your provider as you proceed with your site.

1. Does your platform follow accessibility standards and, if so, which ones? 

It may seem like a straightforward question, but it is still important to ask. Some website platforms will have tools built into their software for accessibility, whereas others will offer add-ons. Some providers offer no accessibility options at all. If your website provider doesn’t offer ADA accessibility options, be sure you explore third-party apps that can make your website accessible to help protect your business from fines and lawsuits. 


It is also important to confirm which accessibility standards the website provider follows. Each country and some states and provinces have different standards for website accessibility. You need to know which standards your website will meet. 

2. I'm changing my website over from another platform. Will my accessibility move with me? If it was not accessible before, how can I change that? 

When switching website providers, your goal is to upgrade your site across the board. When your website migrates to the new provider’s platform, will they transfer the alt text for your images? What about proper heading structure? You don’t want to start your accessibility over from scratch again. 

3. What accessibility features do your platform offer? 

A deciding factor in choosing one website provider over another is the type and number of accessibility features they offer. That means determining what features are included and comparing their features with competitors. Here are some examples of features to look for: 

  • Keyboard navigation 
  • Automated subtitles 
  • 200% text resizing 
  • Language translation 
  • Tool and control labels 
  • Dyslexia friendly fonts 
  • Built-in screen reader

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4. How do I confirm or test that my site is accessible and ADA compliant? 

You want to feel confident your website is accessible to people with disabilities so you’re not surprised by a fine or legal issues. Does the website provider have a tool to check your website’s accessibility? Or do you have to comb through your website manually with a compliance checklist? Your other option is to use a third-party ADA-compliance program to scan your site for violations. 

5. How do you help in the event of legal action? 

In the case of a government fine or an accessibility lawsuit, you need to know what help and options are available. Does the website provider supply legal assistance with resources, insurance, or an affiliate ADA/accessibility attorney? Or are you on your own to build a defense yourself? Make sure you're set up with a plan for legal cases so you’re not left confused and scrambling if the time comes. 

6. How do you ensure ongoing accessibility compliance? 

You’ve set your website up to be ADA compliant, but what happens when you update it or if laws change? Does the website provider update the website to continually meet guidelines? Is the provider actively innovating their platform and tools to get as close as possible to complete accessibility? You don’t want to lose your website’s accessibility down the road as changes occur. 

Tribute Accessibility is the answer to your website’s ADA compliance 

Interested in accessibility options for your website? Tribute Accessibility powered by UserWay layers features for people with disabilities over your website instantly making your website more compliant. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Visit our ADA page to learn more about Tribute Accessibility. 

July 30, 2026
A year after integrating with Chptr, Tribute Technology customers can now reach a quarter of a billion monthly radio listeners through the same one-click workflow that already powers televised memorial announcements. WAUNAKEE, Wis. — July 30, 2026 — Tribute Technology today announced that its integration with Chptr now extends beyond local television to include radio through Chptr's expanded partnership with iHeartMedia. Already adopted by more than 100 funeral homes, the expanded integration gives funeral homes access to the television and radio audiences most likely to learn about a passing, attend a service, and support grieving families, all through the same one-click obituary workflow. One year ago, Tribute Technology embedded Chptr's broadcast memorial technology directly into its platform, making it possible for funeral homes to transform an obituary into a professionally produced television memorial announcement without leaving the system they already use every day. Today, that same integration includes nationwide radio distribution alongside television, giving funeral homes access to all 210 U.S. television markets and more than 90 percent of U.S. radio stations reaching a quarter of a billion monthly listeners, all without additional software, data entry, or training. More than 100 funeral homes have already enrolled in the new radio service, reflecting the success of Chptr's existing television integration and the continued demand for trusted broadcast memorial announcements. For funeral homes, the value of broadcast isn't simply reach. It's reaching the right audience. Adults 55 and older remain among the most loyal local television viewers, while radio reaches 87% of U.S. adults every week, more than any other single media platform. Together, television and radio continue to be among the nation's most trusted sources of local news and information, making them uniquely effective channels for community memorial announcements. "This is exactly what we look for in a partnership," said J.B. Showalter, Senior Vice President of Partnerships at Chptr. "Tribute Technology already sits inside the daily workflow of thousands of funeral homes. Bringing our production platform, media partnerships, and nationwide television and radio distribution into that same workflow means families get a meaningful new way to share the news of a passing, without asking funeral professionals to change how they already serve families." For families, the expanded integration means memorial announcements can now reach more of the people whose lives were touched through the trusted local media they already know. For funeral homes, it provides another meaningful way to serve families while reinforcing their role as a trusted community resource. "Over the last year, we've seen that families truly value having their loved one's obituary shared on local television," said ​Anthony Harris, Location Manager at Oak Hill Funeral and Cremation Services. "No single place reaches everyone. Some people watch the news. Others hear the local radio station on the way to work. Adding radio gives us another trusted way to help families reach more of the people who would want to know. It's another meaningful service we can provide with every arrangement." The addition of radio builds on a year of successful television distribution through the existing Tribute Technology integration. "Our responsibility is to continually strengthen the platform funeral homes depend on every day," said Craig Greenseid, CEO of Tribute Technology. "When we can bring meaningful new capabilities into that workflow without adding complexity, our customers benefit. Expanding our integration with Chptr is another example of our commitment to helping funeral professionals better serve families through the technology they already trust." The expanded integration is now available to all Tribute Technology customers. Learn more at Tribute Spotlights | TV Obituaries | Tribute Technology .  About Tribute Technology Tribute Technology is a leading provider of software and services for the death care profession, helping funeral homes, cemeteries, crematories, and online publishers better serve families through connected technology. Its integrated platform simplifies operations, strengthens family engagement, and powers one of North America's largest digital obituary networks. More than 9,000 funeral homes rely on Tribute Technology solutions to support the families they serve. About Chptr Founded in 2020 and headquartered in New York, Chptr is building the distribution network for community storytelling. The company's Broadcast, Social, Video, and Slideshows offerings help funeral homes extend the reach of remembrance, connecting families with the communities that knew and cared about their loved ones. By partnering with funeral homes and media organizations, Chptr ensures life's most meaningful stories reach the people who matter most while keeping funeral professionals at the center of the experience.
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