6 ADA Compliance Questions to Ask Your Website Provider

May 16, 2022

6 ADA Compliance Questions to Ask Your Website Provider

Are you considering giving your firm’s website a facelift or a complete overhaul? In any case, it’s essential to keep ADA compliance requirements in mind. An ADA-compliant website increases readability for all users, including those with visual, hearing, motor, and cognitive disabilities. This is accomplished through a range of features including increased text size and spacing, light and dark contrast, image descriptions, and dyslexia friendly font. 


Here are key questions to keep in mind and ask your provider as you proceed with your site.

1. Does your platform follow accessibility standards and, if so, which ones? 

It may seem like a straightforward question, but it is still important to ask. Some website platforms will have tools built into their software for accessibility, whereas others will offer add-ons. Some providers offer no accessibility options at all. If your website provider doesn’t offer ADA accessibility options, be sure you explore third-party apps that can make your website accessible to help protect your business from fines and lawsuits. 


It is also important to confirm which accessibility standards the website provider follows. Each country and some states and provinces have different standards for website accessibility. You need to know which standards your website will meet. 

2. I'm changing my website over from another platform. Will my accessibility move with me? If it was not accessible before, how can I change that? 

When switching website providers, your goal is to upgrade your site across the board. When your website migrates to the new provider’s platform, will they transfer the alt text for your images? What about proper heading structure? You don’t want to start your accessibility over from scratch again. 

3. What accessibility features do your platform offer? 

A deciding factor in choosing one website provider over another is the type and number of accessibility features they offer. That means determining what features are included and comparing their features with competitors. Here are some examples of features to look for: 

  • Keyboard navigation 
  • Automated subtitles 
  • 200% text resizing 
  • Language translation 
  • Tool and control labels 
  • Dyslexia friendly fonts 
  • Built-in screen reader

[WEBINAR]

Everything You Need to Know About ADA Compliance Online.

Is Your Firm at Risk?

FREE WEBINAR RECORDING!

Watch Webinar

4. How do I confirm or test that my site is accessible and ADA compliant? 

You want to feel confident your website is accessible to people with disabilities so you’re not surprised by a fine or legal issues. Does the website provider have a tool to check your website’s accessibility? Or do you have to comb through your website manually with a compliance checklist? Your other option is to use a third-party ADA-compliance program to scan your site for violations. 

5. How do you help in the event of legal action? 

In the case of a government fine or an accessibility lawsuit, you need to know what help and options are available. Does the website provider supply legal assistance with resources, insurance, or an affiliate ADA/accessibility attorney? Or are you on your own to build a defense yourself? Make sure you're set up with a plan for legal cases so you’re not left confused and scrambling if the time comes. 

6. How do you ensure ongoing accessibility compliance? 

You’ve set your website up to be ADA compliant, but what happens when you update it or if laws change? Does the website provider update the website to continually meet guidelines? Is the provider actively innovating their platform and tools to get as close as possible to complete accessibility? You don’t want to lose your website’s accessibility down the road as changes occur. 

Tribute Accessibility is the answer to your website’s ADA compliance 

Interested in accessibility options for your website? Tribute Accessibility powered by UserWay layers features for people with disabilities over your website instantly making your website more compliant. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Visit our ADA page to learn more about Tribute Accessibility. 

July 30, 2025
If you’ve noticed our support experience improving, just wait — there’s more on the way!
Obit360
July 24, 2025
FOR IMMEDIATE RELEASE July 24, 2025 Contact For Further Information: Tribute Technology 315 Raemisch Rd., Ste G Waunakee, WI, 53597 press@tributetech.com Tribute Technology Announces Obit360: A Reimagined Obituary Experience for the Digital Age WAUNAKEE, WI – Tribute Technology has announced the upcoming launch of Obit360 , a next-generation obituary platform that transforms how families and communities engage with online memorials. Obit360 is the most significant evolution of Tribute Technology’s obituary experience to date, delivering a faster, more intuitive, and emotionally resonant design built for today’s digital expectations. Optimized for mobile, powered by improved SEO, and designed to increase engagement and revenue, Obit360 helps funeral homes better serve families while elevating their online presence. “Obit360 is the result of listening closely to our clients and the families they serve,” said Craig Greenseid, CEO of Tribute Technology. “We knew the obituary experience needed to evolve — so we built something faster, smarter, and more personal. Obit360 helps funeral homes create deeper connections and greater value from their websites.” Matt Powell, Tribute Technology’s Chief Technology Officer, added, “We’re seeing a fundamental shift in how families connect and grieve, and it’s happening online. In the first 48 hours after a death, more than 25% of all obituary traffic occurs, and that traffic is not passive. It drives condolence messages, flower orders, donations, even attendance. Obit360 was built to meet this moment: to turn every obituary into an engine of connection, compassion, and community, and to help funeral homes turn visibility into real-world impact.” Built for the Way People Engage Today Obit360 was designed using real user behavior, family feedback, and industry best practices. It introduces a clean, scrollable layout that places details all in one continuous view — no tabs or extra clicks required. With 70–80% of visitors arriving on mobile, the platform delivers a smooth, intuitive experience on any device while keeping the focus on the loved one being honored. Pages load 30% faster, rank higher in search results, and display sympathy gift options directly within the tribute — leading to a 60% increase in purchases. The straightforward design helps reduce confusion, minimizing support calls from families and guests. Real Results for Funeral Homes Firms using Obit360 report major improvements: obituary page visits have increased by 97%, condolence messages by 86%, and sympathy gift purchases by 60%. With fewer support requests, stronger engagement, and a more modern online presence, funeral homes are deepening their connection with families while elevating their digital brand. Available Soon Obit360 will be available first to funeral homes on Tribute Technology’s Premier Partner Network, with expanded availability to follow. Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com . About Tribute Technology: Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.
July 18, 2025
Up to $10,000 in assistance from Samaritan’s Purse
July 18, 2025
At Tribute Technology, support isn’t just a department — it’s part of how we serve you. And now, that experience is more streamlined, responsive, and personalized than ever before. These updates aren’t just about change. They’re about setting a higher standard for the kind of support you deserve. You’ve always delivered for the families who count on you. Our goal is to keep delivering for you — with tools and service that evolve to meet your needs. We’ve made behind-the-scenes improvements to bring you faster answers, more familiar voices, and a support team that understands your world. Dedicated Support for Your Firm You deserve support that feels personal — and now, clients have a go-to account manager who knows their funeral home and how they work. Having someone who already understands your needs means fewer steps and quicker solutions — every time. 
July 10, 2025
Simple best practices to help your funeral home stay visible online
July 10, 2025
Post early. Show up first. Serve better.
July 8, 2025
Watch out for fake service requests involving third-party payment transfers.
A person is typing on a laptop computer with a hot air balloon on the screen.
July 2, 2025
Obituaries Are the First Step to Good Marketing — Here’s What Comes Next
June 23, 2025
Honoring the professionals who are using technology to lead with care, clarity, and impact
June 23, 2025
More families are reading texts than emails or mail — here’s how to meet them where they are.
More Posts