Are You Compliant Online?

May 16, 2022

Are You Compliant Online? 

You’ve spent time carefully making sure your funeral home is accessible to those with disabilities, but what about your website? Not only is website accessibility the considerate and right thing to do, it’s also the law. 


The Americans with Disabilities Act, or ADA, protects people with disabilities from discrimination, and websites are included under Title 3. Many countries around the world have similar accessibility laws, as do some states or provinces. This means that funeral homes can face fines and lawsuits if their website is not accessible to most people with disabilities. Not only are you legally responsible for accessibility, but many of your visitors will struggle to use your website without appropriate accessibility accommodation, including many baby boomers with developing impairments. 


But the ADA should not just be seen as something you have to do or else you’ll get in trouble – there's benefits for you and your families. The most important benefit is making your website inclusive to all families to use in one of the most stressful times of their life. It sets you apart from your competitors that don’t offer these services. Plus, you might be eligible for tax credits to recoup some of the money spent on accessibility solutions. 

Web Content Accessibility Guidelines

For your website to comply with the ADA, the best practice is to check if it meets the level AA standards of the Web Content Accessibility Guidelines (or WCAG). The 3 levels of the WCAG (A, AA, AAA) state that some, almost all, or all users can access your website. Good practice is to meet Level AA or above with respect to ADA compliance. 


From eliminating flashing content for people with ADHD or epilepsy to including captions for those with hearing impairments, these rules allow most people with disabilities the same experience as those without. To meet Level AA standards, your website must follow every point from Level A and AA. 

Level A Level AA
All images and other non-text elements include alt text Video and audio content have text captions
Videos have text captions Color contrast ratio is at a level for visually impaired users
No strobing and flashing lights Contrast ratio for page backgrounds and text is at least 4.5 to 1
Videos and audio have a transcript or audio description Underlined text leads to a link
Links on media players view content Text can be resized clearly to 200%
Bold and Italics HTML tags are replaced with ‘strong’ and ‘em’ (emphasized) tags Website doesn’t use images where text has the same effect
No empty links or heading tags Not useful links are removed
Titles describe the content effectively Language is identifiable in code even with language changes
The presentation should have more than just color and convey information clearly Users receive suggestions on how to solve input errors on forms
Audio does not use auto-play and can be stopped by the user Each page is accessible in multiple ways
Time limits provide users notifications on how much time is left Menus and buttons are used consistently regardless of the page the user is on
Headings and titles are readable and in order (H1, H2, H3) Keyboard focus is visible and clear
Users can navigate using a keyboard
Automatic scrolling and blinking content are stoppable
There is a link to skip navigation
Proper labeling and logical naming are on links and buttons
Language used on page is identifiable in code
Bad form input notifies users of issue
There are no major validation errors on the website
Elements in focus remain unchanged on website content
Forms are labeled properly and have legends

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WCAG Levels A and AA Checklist 

How to check if you’re compliant 

There are 2 ways you can determine your ADA compliance: Manually or with ADA compliance software. 


Manually: To determine your website’s ADA compliance yourself, use checklists (such as the one above) to evaluate each page. These include changes to design, content, and coding. You may need to hire someone to help you check and fix any coding issues. 


ADA compliance software: If you’re not tech-savvy, ADA compliance software is the best way to check your website’s compliance. This software uses artificial intelligence (AI) to comb your website for any ADA violations that may exist. They also offer tools to increase your website’s accessibility. 

Tribute Accessibility 

Ready to see if your site is accessible or make the required changes? Check out Tribute Accessibility powered by UserWay. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Tribute Accessibility offers software to check ADA compliance, along with tools that boost your website’s accessibility. UserWay offers special discounts on accessibility solutions to customers of Tribute Technology and our Premier Partners. Strengthen your website’s ADA compliance today. Click here to learn more. 

July 30, 2026
A year after integrating with Chptr, Tribute Technology customers can now reach a quarter of a billion monthly radio listeners through the same one-click workflow that already powers televised memorial announcements. WAUNAKEE, Wis. — July 30, 2026 — Tribute Technology today announced that its integration with Chptr now extends beyond local television to include radio through Chptr's expanded partnership with iHeartMedia. Already adopted by more than 100 funeral homes, the expanded integration gives funeral homes access to the television and radio audiences most likely to learn about a passing, attend a service, and support grieving families, all through the same one-click obituary workflow. One year ago, Tribute Technology embedded Chptr's broadcast memorial technology directly into its platform, making it possible for funeral homes to transform an obituary into a professionally produced television memorial announcement without leaving the system they already use every day. Today, that same integration includes nationwide radio distribution alongside television, giving funeral homes access to all 210 U.S. television markets and more than 90 percent of U.S. radio stations reaching a quarter of a billion monthly listeners, all without additional software, data entry, or training. More than 100 funeral homes have already enrolled in the new radio service, reflecting the success of Chptr's existing television integration and the continued demand for trusted broadcast memorial announcements. For funeral homes, the value of broadcast isn't simply reach. It's reaching the right audience. Adults 55 and older remain among the most loyal local television viewers, while radio reaches 87% of U.S. adults every week, more than any other single media platform. Together, television and radio continue to be among the nation's most trusted sources of local news and information, making them uniquely effective channels for community memorial announcements. "This is exactly what we look for in a partnership," said J.B. Showalter, Senior Vice President of Partnerships at Chptr. "Tribute Technology already sits inside the daily workflow of thousands of funeral homes. Bringing our production platform, media partnerships, and nationwide television and radio distribution into that same workflow means families get a meaningful new way to share the news of a passing, without asking funeral professionals to change how they already serve families." For families, the expanded integration means memorial announcements can now reach more of the people whose lives were touched through the trusted local media they already know. For funeral homes, it provides another meaningful way to serve families while reinforcing their role as a trusted community resource. "Over the last year, we've seen that families truly value having their loved one's obituary shared on local television," said ​Anthony Harris, Location Manager at Oak Hill Funeral and Cremation Services. "No single place reaches everyone. Some people watch the news. Others hear the local radio station on the way to work. Adding radio gives us another trusted way to help families reach more of the people who would want to know. It's another meaningful service we can provide with every arrangement." The addition of radio builds on a year of successful television distribution through the existing Tribute Technology integration. "Our responsibility is to continually strengthen the platform funeral homes depend on every day," said Craig Greenseid, CEO of Tribute Technology. "When we can bring meaningful new capabilities into that workflow without adding complexity, our customers benefit. Expanding our integration with Chptr is another example of our commitment to helping funeral professionals better serve families through the technology they already trust." The expanded integration is now available to all Tribute Technology customers. Learn more at Tribute Spotlights | TV Obituaries | Tribute Technology .  About Tribute Technology Tribute Technology is a leading provider of software and services for the death care profession, helping funeral homes, cemeteries, crematories, and online publishers better serve families through connected technology. Its integrated platform simplifies operations, strengthens family engagement, and powers one of North America's largest digital obituary networks. More than 9,000 funeral homes rely on Tribute Technology solutions to support the families they serve. About Chptr Founded in 2020 and headquartered in New York, Chptr is building the distribution network for community storytelling. The company's Broadcast, Social, Video, and Slideshows offerings help funeral homes extend the reach of remembrance, connecting families with the communities that knew and cared about their loved ones. By partnering with funeral homes and media organizations, Chptr ensures life's most meaningful stories reach the people who matter most while keeping funeral professionals at the center of the experience.
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