Tribute Technology, the Most Comprehensive Technology Platform Provider in Funeral Service, Advances Its Customer-First Approach

December 16, 2025

Waunakee, Wisconsin December 16, 2025 - Tribute Technology (“Tribute”) today announced a more unified go-to-market organization designed to strengthen alignment across marketing, sales, customer success, and partnerships - all with a shared focus on elevating the customer experience. 

This enhanced structure brings together innovative technology leadership with the deep, time-honored expertise of professionals who have long served the funeral profession. The goal is simple: to better support funeral homes and the families who rely on them. 

Moving forward, Chief Revenue Officer Russ Grant will lead the unified go-to-market function. Execution will be guided by experienced leaders from across the organization, including: 



  • Jules Green-Fournier - Client Success and Account Management 
  • Will Wright– Client Growth 
  • Lindsey Martin – Commercial Partnerships 
  • Heather Mierzejewski & Lacey Serrago – Marketing Services 
  • Jason Truesdell & Dan Sharp – Product and Technology 
  • Diane Rivers & Robyn Simms – Services Delivery and Support 

 

“This evolution brings together the strengths of our team, pairing modern execution with the deep experience of professionals who have supported funeral homes throughout their careers,” said Craig Greenseid, CEO of Tribute Technology. “By unifying our go-to-market approach and empowering the leaders closest to our customers, we can better serve the funeral homes and families who depend on us every day.” 

 

The company also announced that Courtney Gould Miller will be transitioning from her role at Tribute Technology as she pursues a new opportunity at Homesteaders Life Company, where she will serve as Chief Growth Officer. Courtney will continue to support Tribute Technology in an advisory capacity, offering perspective and deep knowledge of the funeral profession which will continue to be a key asset as we move confidently into our next chapter. 

 

“We’re thrilled for Courtney as she advances her career with an incredible partner like Homesteaders” Greenseid shared. “We look forward to continuing to collaborate with her in her new role. 


“I am extremely proud of the work we’ve accomplished at Tribute,” said Courtney Gould Miller. “From strengthening our products and services to enhancing the overall customer experience, we’ve made meaningful progress that I believe positions Tribute - and our customers - exceptionally well for the future. While I will no longer be serving in my current role, I look forward to continuing my partnership with Tribute in new ways. I remain deeply committed to the success of our shared community and to supporting the important work we do.” 


“Our commitment is simple: enable funeral homes to grow, operate with ease, and gain back time to focus on the families they serve,” said Russ Grant, Chief Revenue Officer. “By bringing our client-facing teams even closer together, we are simplifying the experience and strengthening our ability to deliver meaningful support in the lives of the professionals we serve.” 


About Tribute Technology 


Tribute Technology builds technology that helps funeral professionals focus on what matters most—supporting families. Serving more than 9,000 providers worldwide, Tribute’s connected tools for management, websites, marketing, online planning, and payments simplify daily work and strengthen the relationships that matter most. Learn more at www.tributetech.com


Media Contact: 
Heather McWilliams Mierzejewski
VP of Marketing 

heather.mierzejewski@tributetech.com
 
303-717-3774 

 

 


July 30, 2026
A year after integrating with Chptr, Tribute Technology customers can now reach a quarter of a billion monthly radio listeners through the same one-click workflow that already powers televised memorial announcements. WAUNAKEE, Wis. — July 30, 2026 — Tribute Technology today announced that its integration with Chptr now extends beyond local television to include radio through Chptr's expanded partnership with iHeartMedia. Already adopted by more than 100 funeral homes, the expanded integration gives funeral homes access to the television and radio audiences most likely to learn about a passing, attend a service, and support grieving families, all through the same one-click obituary workflow. One year ago, Tribute Technology embedded Chptr's broadcast memorial technology directly into its platform, making it possible for funeral homes to transform an obituary into a professionally produced television memorial announcement without leaving the system they already use every day. Today, that same integration includes nationwide radio distribution alongside television, giving funeral homes access to all 210 U.S. television markets and more than 90 percent of U.S. radio stations reaching a quarter of a billion monthly listeners, all without additional software, data entry, or training. More than 100 funeral homes have already enrolled in the new radio service, reflecting the success of Chptr's existing television integration and the continued demand for trusted broadcast memorial announcements. For funeral homes, the value of broadcast isn't simply reach. It's reaching the right audience. Adults 55 and older remain among the most loyal local television viewers, while radio reaches 87% of U.S. adults every week, more than any other single media platform. Together, television and radio continue to be among the nation's most trusted sources of local news and information, making them uniquely effective channels for community memorial announcements. "This is exactly what we look for in a partnership," said J.B. Showalter, Senior Vice President of Partnerships at Chptr. "Tribute Technology already sits inside the daily workflow of thousands of funeral homes. Bringing our production platform, media partnerships, and nationwide television and radio distribution into that same workflow means families get a meaningful new way to share the news of a passing, without asking funeral professionals to change how they already serve families." For families, the expanded integration means memorial announcements can now reach more of the people whose lives were touched through the trusted local media they already know. For funeral homes, it provides another meaningful way to serve families while reinforcing their role as a trusted community resource. "Over the last year, we've seen that families truly value having their loved one's obituary shared on local television," said ​Anthony Harris, Location Manager at Oak Hill Funeral and Cremation Services. "No single place reaches everyone. Some people watch the news. Others hear the local radio station on the way to work. Adding radio gives us another trusted way to help families reach more of the people who would want to know. It's another meaningful service we can provide with every arrangement." The addition of radio builds on a year of successful television distribution through the existing Tribute Technology integration. "Our responsibility is to continually strengthen the platform funeral homes depend on every day," said Craig Greenseid, CEO of Tribute Technology. "When we can bring meaningful new capabilities into that workflow without adding complexity, our customers benefit. Expanding our integration with Chptr is another example of our commitment to helping funeral professionals better serve families through the technology they already trust." The expanded integration is now available to all Tribute Technology customers. Learn more at Tribute Spotlights | TV Obituaries | Tribute Technology .  About Tribute Technology Tribute Technology is a leading provider of software and services for the death care profession, helping funeral homes, cemeteries, crematories, and online publishers better serve families through connected technology. Its integrated platform simplifies operations, strengthens family engagement, and powers one of North America's largest digital obituary networks. More than 9,000 funeral homes rely on Tribute Technology solutions to support the families they serve. About Chptr Founded in 2020 and headquartered in New York, Chptr is building the distribution network for community storytelling. The company's Broadcast, Social, Video, and Slideshows offerings help funeral homes extend the reach of remembrance, connecting families with the communities that knew and cared about their loved ones. By partnering with funeral homes and media organizations, Chptr ensures life's most meaningful stories reach the people who matter most while keeping funeral professionals at the center of the experience.
July 23, 2026
Most funeral homes know they need a marketing strategy, but figuring out where to start is another matter. In this on-demand webinar, Tribute Technology's Lacey Serrago, Marketing Agency Director, breaks down the core building blocks of a clear, actionable marketing plan built for funeral professionals.
June 18, 2026
Stay ahead in funeral service with Tribute Technology's Tech Insider — your source for industry events, marketing strategies, tech tools, and innovations helping funeral homes serve families better.
June 16, 2026
Tribute Technology's Trend ReCON 2026 brought funeral directors together in Nashville for two days of peer learning, real connections, and hands-on sessions.
May 19, 2026
Technology built around care. See how Tribute Technology is helping funeral homes streamline operations, write better obituaries, and extend their reach — without adding work for your staff.
April 16, 2026
Stay up to date on the latest in funeral service technology — from a national Times Square campaign to new software partnerships, a fresh case study, and events you won't want to miss.
April 8, 2026
Tribute Technology partners with Life Celebration to help funeral homes deliver personalized memorial products quickly, with next-day turnaround and streamlined operations.
February 18, 2026
Discover the 10 expectations families have for funeral home websites in 2026—from modern obituaries to mobile design and online tools that build trust.
February 12, 2026
Families are planning funerals online. Learn how Tribute Technology supports NFDA’s Arranger Training to help funeral professionals adapt and serve families better.
February 5, 2026
NFDA announces Tribute Technology as a sponsor of its Arranger Training Program, supporting funeral professionals with modern, family-centered education.
More Posts