Support Made Simple: 5 Common Questions (and Fast Answers)
Fast help online, plus a dedicated account manager by your side.
When questions come up, you need answers you can trust — and you shouldn’t have to wait for them.
That’s why every Tribute Technology client now has a dedicated account manager. This direct point of contact understands your business and your unique needs, so you always know exactly who to call.
And for the times you’d rather find answers yourself? The new Tribute Knowledge Base is available 24/7 with how-to guides, troubleshooting tips, and short training videos.
5 Questions You’ll Find in the Knowledge Base
1. How do I make updates to my website?
The Website Builder guides show you how to edit text, swap photos, or adjust layouts so your site always looks current.
2. How do I create or edit an obituary?
The Obituary section walks you through posting new notices, editing existing ones, and customizing memorial page settings.
3. How can I adjust my website’s features?
From navigation to forms, the Website Manager articles cover the tools and settings that let you fine-tune your site’s functionality.
4. Where can I find training for my staff?
Short, easy-to-follow tutorial videos walk you and your team through common tasks step by step.
5. How do I handle common accounting questions?
The Knowledge Base includes clear answers for issues like:
- Adding items to your GPL
- Troubleshooting AR Aging Reports
- Changing the price of an item
Support That Works for You
Between your dedicated account manager and the Tribute Knowledge Base, help is always within reach, whether you’d rather talk it through with someone who knows your business or find the answer instantly online.
Explore the Tribute Knowledge Base today and see how simple getting support can be.
