Stop the Waste: 5 Common Money Drains at Funeral Homes (And How to Avoid Them)

February 5, 2025

Cut Costs, Increase Efficiency, and Serve Families Better 

Running a successful funeral business requires more than providing exceptional service—it also requires smart financial management. Many firms lose money in ways that can be prevented with better planning and the right tools


Here are five common financial drains and how to fix them. 


1. Staffing Inefficiencies 


Undertrained or misaligned staff can lead to wasted payroll costs and inconsistent service


Solution: Ensure your team is well-trained and efficiently utilized. MKJ Marketing’s Advance U Online University offers online courses to help staff build essential skills, reduce errors, and enhance service quality, all while increasing productivity. 


2. A Poor Website Experience 


A slow, outdated, or confusing website can frustrate families and drive them to competitors. 


Solution: Invest in a modern, mobile-friendly website with clear service information, online arrangement options, and seamless navigation. A strong online presence builds trust and makes it easier for families to connect with you. 


3. Outdated Marketing Strategies 


Traditional advertising methods can be expensive with little return on investment. 


Solution: Shift to cost-effective digital marketing, including SEO, social media, and targeted online ads, to reach more families where they’re already searching for services. 


4. Missed Preneed Opportunities 


Failing to engage families in pre-planning conversations results in lost revenue and missed business growth. 


Solution: Utilize automated follow-ups  and digital preneed tools to keep families engaged before they need services, ensuring long-term relationships and consistent revenue. 


5. Manual or Outdated Processes 


Paper-based records and outdated systems slow down operations, increase errors, and create frustration for both staff and families. 


Solution: Upgrade to modern management software that streamlines arrangements, contracts, and communication—allowing your business to run more efficiently and effectively


Eliminate Waste & Increase Profitability 


By addressing these financial drains, funeral homes can improve efficiency, increase profitability, and enhance service quality. Small adjustments in the right areas can lead to big results


Click here to get started and learn how Tribute Technology can help your business run more smoothly. 


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Obit360
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FOR IMMEDIATE RELEASE July 24, 2025 Contact For Further Information: Tribute Technology 315 Raemisch Rd., Ste G Waunakee, WI, 53597 press@tributetech.com Tribute Technology Announces Obit360: A Reimagined Obituary Experience for the Digital Age WAUNAKEE, WI – Tribute Technology has announced the upcoming launch of Obit360 , a next-generation obituary platform that transforms how families and communities engage with online memorials. Obit360 is the most significant evolution of Tribute Technology’s obituary experience to date, delivering a faster, more intuitive, and emotionally resonant design built for today’s digital expectations. Optimized for mobile, powered by improved SEO, and designed to increase engagement and revenue, Obit360 helps funeral homes better serve families while elevating their online presence. “Obit360 is the result of listening closely to our clients and the families they serve,” said Craig Greenseid, CEO of Tribute Technology. “We knew the obituary experience needed to evolve — so we built something faster, smarter, and more personal. Obit360 helps funeral homes create deeper connections and greater value from their websites.” Matt Powell, Tribute Technology’s Chief Technology Officer, added, “We’re seeing a fundamental shift in how families connect and grieve, and it’s happening online. In the first 48 hours after a death, more than 25% of all obituary traffic occurs, and that traffic is not passive. It drives condolence messages, flower orders, donations, even attendance. Obit360 was built to meet this moment: to turn every obituary into an engine of connection, compassion, and community, and to help funeral homes turn visibility into real-world impact.” Built for the Way People Engage Today Obit360 was designed using real user behavior, family feedback, and industry best practices. It introduces a clean, scrollable layout that places details all in one continuous view — no tabs or extra clicks required. With 70–80% of visitors arriving on mobile, the platform delivers a smooth, intuitive experience on any device while keeping the focus on the loved one being honored. Pages load 30% faster, rank higher in search results, and display sympathy gift options directly within the tribute — leading to a 60% increase in purchases. The straightforward design helps reduce confusion, minimizing support calls from families and guests. Real Results for Funeral Homes Firms using Obit360 report major improvements: obituary page visits have increased by 97%, condolence messages by 86%, and sympathy gift purchases by 60%. With fewer support requests, stronger engagement, and a more modern online presence, funeral homes are deepening their connection with families while elevating their digital brand. Available Soon Obit360 will be available first to funeral homes on Tribute Technology’s Premier Partner Network, with expanded availability to follow. Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com . About Tribute Technology: Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.
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