Investing in Your Team: Why Staff Training Matters More Than Ever
Equip Your Team with Practical Skills and Accredited Learning Anytime, Anywhere
Staff training is no longer optional—it’s essential for staying ahead, delivering exceptional service, and maintaining consistency across teams. A well-trained team ensures businesses can adapt to changing consumer expectations while improving overall performance.
As a Tribute Technology Premier Partner, MKJ Marketing’s Advance U offers a flexible online learning platform designed specifically for funeral and cemetery professionals. These courses go beyond theory, providing real-world solutions that can be immediately applied—along with accreditation for continued professional growth.
Comprehensive Training for Every Area of Focus
Advance U offers courses that cover key aspects of funeral and cemetery operations, including:
- Arranger Training: The Advanced Course
- How to Handle Price Shoppers
- Good Call™: How to Answer the 9 Most Common Calls
- The Warm-Up in the Arrangement Conference
- Cremation Arrangement: Improving Averages & Family Satisfaction
With courses available for both licensed and non-licensed staff, every team member gains access to relevant, practical training that aligns with their role.
Why Online Learning Works
✔ Higher Retention Rate – Online learning is three times more effective than in-person training.
✔ Bite-Sized Lessons – 10-to-20-minute sessions enhance engagement and retention.
✔ Structured Learning – Required pathways ensure full course completion—no skipping ahead.
✔ Flexible Pace – Assign courses individually or train staff as a cohort.
✔ Dedicated Course Facilitator – A designated point of contact ensures training success.
✔ Higher Averages & More Satisfied Families – Stronger training leads to better service and business growth.
✔ CEU Accreditation – Available at a fraction of the expense of traditional training programs.
The Future of Professional Development
Online learning is a flexible, cost-effective, and impactful way to develop talent, enhance service quality, and maintain consistency. Whether you're training new hires or helping experienced staff refine their skills, Advance U provides the tools and knowledge your team needs—when and where they need it.
