tribute-technology-2022

Funeral Service Takes Center Stage in Times Square

Thu, 16 Apr 2026 14:31:56 GMT

Plus: a 76-year legacy goes digital, new partnerships, and upcoming events.

Funeral Service Takes Center Stage in Times Square

We're proud to partner with Chptr and Homesteaders on a powerful new national campaign—The First Call—that will debut with a full digital billboard takeover in Times Square on April 23. It will shine a spotlight on funeral directors and the essential role you play in your communities.

Learn More →

Modernizing a Legacy: How a 76-Year-Old Funeral Home Transformed with Tribute Management Software

A third-generation funeral home implemented Tribute Management Software and experienced:

Improved team communication
Reduced administrative effort
A better experience for families

Read the Case Study →

Tribute Technology and Life Celebration Partner to Help Funeral Homes Meet Growing Demand for Personalized Memorials

Funeral homes using Tribute Technology will now have direct access to Life Celebration's full suite of personalized keepsakes—including custom prayer cards and memorial programs—backed by a team of 30+ graphic designers and next-day delivery.

Get Started with Life Celebration →

Free On-Demand Webinar

Behind the Scenes of Your Website: What Actually Drives Traffic, Engagement, and Growth

What truly drives traffic, engagement, and meaningful interactions online? In this free on-demand webinar, industry experts break down the key factors that influence how families discover and engage with funeral home websites.

Watch the Webinar →

Upcoming Events

ICCFA

�� April 29 – May 1, 2026
�� Fort Worth, TX | Booth #119

Are you attending ICCFA this year? Stop by booth #119 to meet our team.

Learn More

Trend ReCON

�� June 3–4, 2026
�� Nashville, Tennessee

Join us in Nashville to explore the trends shaping the future of funeral service.

Tribute Technology and Life Celebration Partner to Help Funeral Homes Meet Growing Demand for Personalized Memorials

Wed, 08 Apr 2026 16:00:39 GMT

As families increasingly expect customized memorials on tighter timelines, the partnership delivers fully designed products with next-day turnaround—without adding operational complexity.

WAUNAKEE, WI — April 8, 2026 — Tribute Technology, a leading provider of software and services for the funeral profession, today announced a new partnership with Life Celebration, a premier provider of custom-designed memorial products and experiences. This collaboration expands Tribute Technology’s ecosystem by connecting funeral homes with Life Celebration’s high-quality, personalized offerings—helping families create more meaningful tributes for their Loved Ones.

The partnership comes at a time when funeral homes are facing rising expectations from families who want highly personalized memorials—often within days—while managing limited staff and increasing operational demands. By combining Tribute Technology’s platform with Life Celebration’s fully in-house design and production model, the two companies are addressing a growing need for speed, simplicity, and customization in the funeral profession.

Life Celebration is known for transforming traditional funeral mementos into deeply personal, custom-designed pieces that reflect what made each individual special. With a team of more than 30 in-house graphic designers and fully in-house production—including custom printing, laser cutting, and photobooks—Life Celebration delivers custom-designed materials within 24 hours, combining speed, craftsmanship, and control that most providers can’t match.

From order placement to doorstep delivery in as little as one day—with custom designs completed in under two hours —Life Celebration’s fully in-house model eliminates the complexity of sourcing memorial products while maintaining exceptional quality and personalization.

Through this partnership, funeral homes using Tribute Technology will gain direct access to Life Celebration’s full suite of products, including custom prayer cards, memorial programs, and other keepsakes. By centralizing design, production, and delivery with Life Celebration’s in-house team, funeral professionals can eliminate time-consuming vendor coordination and focus more fully on supporting families during their time of need .

“Funeral homes today are being asked to do more than ever—deliver deeply personal experiences, often on very tight timelines,” said Craig Greenseid, Chief Executive Officer at Tribute Technology. “This partnership helps remove the complexity behind custom memorial products, giving funeral homes a simple, efficient way to meet those expectations without adding to their workload.”

Life Celebration’s approach emphasizes both product excellence and operational efficiency. Their ability to manage everything from design through delivery behind the scenes allows funeral homes to offer premium, fully customized memorials without taking on additional logistical burden.

“We believe every life deserves to be celebrated in a unique and authentic way,” said Brian F. Givnish, Director of Partner Relations at Life Celebration. “By partnering with Tribute Technology, we’re making it easier than ever for funeral homes to offer truly personalized experiences—while we handle the design, production, and logistics behind the scenes. Handling those aspects allows funeral homes to focus even more on what they do best, which is authentically helping those in need.”

By bringing together Tribute Technology’s platform and Life Celebration’s fully in-house production model, this partnership introduces a faster, more streamlined approach to memorialization —helping funeral homes keep pace with evolving family expectations while maintaining a high standard of care.

The new offering is available immediately to Tribute Technology clients. Funeral homes interested in learning more or getting started can connect directly with the Life Celebration team.

About Tribute Technology

Tribute Technology empowers funeral professionals with best-in-class technology solutions designed to simplify operations, strengthen community presence, and support families with care. Serving more than 9,000 funeral homes across North America, Tribute Technology offers website platforms, obituary and memorial tools, marketing solutions, management software, online planning, keepsakes, and payment processing—all built to help funeral professionals focus on what matters most. Learn more at www.tributetech.com

About Life Celebration

Life Celebration specializes in creating custom-designed memorial products that honor and reflect the unique lives of loved ones. With a focus on quality, speed, and personalization, Life Celebration helps funeral homes deliver meaningful, one-of-a-kind experiences for families through beautifully crafted printed materials and keepsakes. Learn more at https://www.tributetech.com/Life-Celebration

10 Expectations Families Have for Funeral Home Websites in 2026

Wed, 18 Feb 2026 18:00:25 GMT

Don’t Let Your Funeral Home Fade into the Background Online

Families don’t always set out to visit a funeral home website.

Often, they land on your site when searching for a loved one’s name in Google to find an obituary or sign a guestbook. According to our recent industry benchmarking research on obituary traffic and engagement , funeral home websites attract more than 3.5 billion visitors each year , and obituary pages receive five times more visits than any other page.

In fact, 40% of homepage traffic comes directly from obituaries.

For many, it is their first introduction to your firm. That moment shapes how they see your business and whether they feel comfortable reaching out. Families expect up-to-date information and a site that is easy to use on any device. But in 2026, the expectations go further.

Here is what families have come to expect.

1. Modern, Interactive Obituaries

Obituaries are the most visited pages on a funeral home website. Families expect them to be clear, easy to read, and simple to engage with.

They also bring new visitors to your site every day. A strong obituary experience builds familiarity in your community and keeps your firm top of mind when families need a funeral home in the future.

2. Clear Pricing and Practical Details

Families look for accurate hours, service information, and pricing that does not leave them guessing. If details are hard to find, confidence can slip quickly.

3. Content That Builds Trust

Families use your website to evaluate your professionalism. Updated photos and current information signal that your business is active and attentive.

If something feels outdated, it can create hesitation.

4. Fast, Mobile-Friendly Design

Most visitors arrive on a phone. Pages should load quickly and feel easy to navigate from the first tap.

5. Online Payment Options

Families increasingly expect secure online payment options that allow them to take care of arrangements on their own timeline.

6. Digital Forms and E-Signatures

From authorizations to arrangement details, families expect to complete forms digitally and sign documents electronically. Convenience now feels standard.

7. Online Shopping for Memorial Items

Flowers, gifts, and keepsakes should be easy to order in a way that feels respectful and straightforward.

8. Built-In Grief Support

Many families return to your funeral home’s website after the service. Helpful, easy-to-find grief resources matter.

9. Accessibility for Every Visitor

A funeral home website should be ADA-compliant and usable for all visitors.

10. A Website That Feels Like You

Families may not say it outright, but they notice when a website feels generic.

A one-size-fits-all template blends into the background. A site that reflects your history, personality, and role in the community stands out. When obituary visitors return weeks, months, or years later, that familiarity matters.

Your Website Is Part of Your Reputation

A funeral home website shapes how families perceive your professionalism and whether they feel confident reaching out.

Tribute Websites are built specifically for funeral homes. We work alongside firms to create websites that reflect who they are, not a cookie-cutter template. Our obituary experiences are designed to increase traffic and engagement, leading to more visitors, more condolences, and greater visibility in the community.

In 2026, your website should not just exist. It should strengthen your presence in the communities you serve.

Learn more about Tribute Websites.

Families Are Planning Online, Arrangers Are Adapting

Thu, 12 Feb 2026 19:27:34 GMT

We’re sponsoring NFDA’s Arranger Training to support funeral professionals as families increasingly begin arrangements online.

More families are beginning the funeral planning process online, often through obituary pages that serve as their first point of contact with a funeral home.

As this becomes more common, arranger education plays an increasingly important role. That’s why Tribute Technology is proud to sponsor the National Funeral Directors Association’s (NFDA) Arranger Training program.

The Arrangement Conversation Is Starting Earlier

Tribute Technology research shows that funeral home websites attract more than 3.5 billion visitors each year , with obituary pages receiving five times more traffic than other sections of the site. For many families, the obituary is where planning begins, shaping questions, expectations, and preferences before any in-person conversation takes place.

That shift isn’t just anecdotal. According to the National Funeral Directors Association’s 2025 Consumer Awareness & Preferences Study , nearly 30% of families now complete all funeral arrangements online, while 31.8% prefer a hybrid approach that combines online planning with direct consultation with a funeral director.

The same study found that 40% of consumers have used the services of a funeral home they discovered on Facebook , reinforcing how often digital touchpoints influence decisions long before a phone call or visit ever happens.

By the time families sit down to make arrangements, many have already reviewed options, shared information with loved ones, and formed expectations based on what they’ve seen online. That reality changes the nature of the arrangement conversation, as funeral directors are increasingly meeting families who are informed, involved, and ready to move forward.

Where Training and Technology Meet

This is where Tribute Technology’s work intersects directly with arranger training. Our technology is built around how families actually plan today, supporting online, in-person, and hybrid arrangements while reducing unnecessary back-and-forth and missed details. When the process is clearer and more connected, funeral directors can spend more time guiding families and less time managing logistics.

Sponsoring NFDA’s Arranger Training reflects that same focus. The training strengthens the interpersonal skills needed in today’s arrangement room, while our technology supports how and where those conversations now begin. Together, they help funeral professionals meet families earlier, communicate more clearly, and guide decisions with confidence.

Tribute Technology has long supported NFDA programs and initiatives, and sponsoring Arranger Training reflects a shared commitment to education and professional development as funeral service continues to evolve.

We’re proud to support NFDA’s Arranger Training and the funeral professionals guiding families through important decisions.

To learn more about NFDA’s Arranger Training offerings, visit NFDA.org/ArrangerTraining or call 262-789-1880.

NFDA Announces Tribute Technology Sponsorship of Arranger Training Program

Thu, 05 Feb 2026 20:07:38 GMT

For Immediate Release

February 5, 2026

Contact for Further Information:

NFDA: Jessica Koth, JKoth@NFDA.org

Tribute Technology: Press@TributeTech.com

Partnership supports gold-standard training that helps funeral professionals better serve today’s families.

Brookfield, Wis. – The National Funeral Directors Association (NFDA) is pleased to announce that Tribute Technology is a sponsor of NFDA’s Arranger Training program, a highly regarded educational experience designed to help funeral professionals strengthen communication, build trust with families and convey the value of a meaningful funeral service.

The sponsorship reflects shared values between NFDA and Tribute Technology around innovation, education and family-centered service, particularly in supporting funeral professionals as family expectations continue to change.

Tribute Technology’s research shows that funeral home websites attract more than 3.5 billion visitors each year, with obituary pages drawing five times more traffic than other areas of the site. As more families begin the arrangement process online, either fully digitally or by starting online before meeting with a funeral director, obituaries often become the first place families connect back to the funeral home. These insights help inform how funeral professionals are trained to meet families earlier in their decision-making journey and guide more meaningful arrangement conversations.

“Funeral professionals are being asked to meet families where they are with empathy, clarity and thoughtful use of technology,” said Matt Powell, Chief Technology Officer, Tribute Technology. “NFDA’s Arranger Training aligns closely with our mission to help funeral homes serve families in meaningful, modern ways, including developing software specifically for use in the arrangement room. We’re proud to support NFDA’s program that elevates both professional development and the family experience.”

At the heart of NFDA’s Arranger Training offerings is the Arrangement Skills Masterclass, an in-person, day-long immersive experience that brings funeral professionals together for collaborative learning, hands-on discussion and practical skill-building. NFDA’s Arranger Training offerings also include the Arrangement Solutions Academy (a four-week, live, instructor-led virtual study group) and a Student Arranger Training Experience (a half-day interactive program tailored for mortuary science students).

“Arranging a funeral is one of the most personal and important interactions a funeral professional has with a family,” said Lanae Strovers, CFSP, NFDA’s Arranger Training instructor. “NFDA’s Arranger Training helps funeral service professionals slow down, ask better questions, and guide families with confidence and compassion. Support from partners like Tribute Technology allows us to strengthen this gold-standard training and expand its impact across the profession.”

Tribute Technology is a long-time supporter of NFDA programs and initiatives, including the NFDA Convention and events app, which helps attendees make the most of association events and connect with one another. The Arranger Training sponsorship reflects a shared commitment to strengthening the profession through collaboration.

For more information about NFDA’s Arranger Training offerings, visit NFDA.org/ArrangerTraining or call 262-789-1880.

About the National Funeral Directors Association

NFDA is the world’s leading and largest funeral service association, serving 20,000 individual members who represent nearly 11,000 funeral homes in the United States and 49 countries around the world. NFDA is the trusted leader, beacon for ethics and the strongest advocate for the profession. NFDA is the association of choice because it offers funeral professionals comprehensive educational resources, tools to manage successful businesses, guidance to become pillars in their communities and the expertise to foster future generations of funeral professionals. NFDA is headquartered in Brookfield, Wis., and has an office in Washington, D.C. For more information, visit NFDA.org .

About Tribute Technology

Tribute Technology builds technology for funeral professionals based on how families and funeral directors navigate the world today. Serving more than 9,000 funeral providers, Tribute creates connected tools for management, websites, marketing, online planning and payments that support clearer communication, informed choices and more meaningful interactions with families. This commitment to aligning technology with real-world funeral service is Tribute Technology’s mission and the reason we partner with organizations like NFDA. Tribute is committed to designing products that meet today's consumer needs and bridge the gap between funeral home technology and families.

From Calls to Real Life: How Visiting Clients Makes Our Support Better

Wed, 04 Feb 2026 17:08:29 GMT

A personal look at what I learn when I visit the funeral homes I support.

By: Luke Tinius

As a Customer Success Manager at Tribute Technology, a big part of my role is getting to know the funeral homes I support, how they work, what they need from us, and how our technology can help them serve families better.

I’m particularly delighted to talk to funeral homes around North Carolina, where I live. Recently, one of those calls turned into an opportunity I didn’t want to pass up.

I was having a great chat with one of our partners about some changes to his website when we realized we lived just a few towns away from each other. Without hesitation, he invited me to come visit.

I've learned that a genuine invitation like this is really special, so I wanted to take him up on it. I asked my manager if I could take some time to bring him and his staff some coffee and donuts (from the original Krispy Kreme location here in Winston-Salem), and she was immediately supportive.

Seeing the work in person changes what you notice

It’s always eye-opening to visit a funeral home and see firsthand the amount of work and dedication funeral directors put in every day to be there for families.

The number of hats funeral directors wear to get everything done really is impressive. They balance compassion for families, close attention to detail, and precision in their work, all while running a small business and supporting their teams.

The most useful insights are often the small ones

I enjoyed learning from the funeral director as he shared his knowledge of the profession and how it has changed over the years. We also talked about where things may be headed next and how we at Tribute Technology can help funeral homes stay ahead of the curve.

Stepping into the office, seeing how the staff handled the work, and watching him use our website gave me a new perspective on how our solutions can help funeral home teams save time in their day while also making it easier to bring communities together when a loved one dies.

Those details matter because they show how our technology is used in real life, in the middle of a busy day, not in a perfect scenario.

Technology can help us do so many things better, faster, and more accurately. But at its core, this profession is about people serving people. I’m proud to be part of a team that understands that and keeps families at the center of everything we do.

There really is nothing like connecting with someone in real life. I want funeral homes to know there’s a real person behind every call and email, and that we genuinely care about them and their business.

I’ll continue to visit as many of my clients as will have me, and I’m thankful to those who open their doors and share their time, passion, and wisdom.

New On-Demand Webinar: A Real-World Look at Saving Time with Case Management Software

Fri, 30 Jan 2026 18:52:44 GMT

5 Practical Ways One Funeral Director Saves Time Using Management Software

Case management software touches nearly every part of a funeral director’s day. Yet many firms rarely stop to ask a simple question: Is our system still keeping up with how we actually work?

That question is at the heart of our new on-demand webinar, 5 Practical Ways One Funeral Director Saves Time Using Management Software .

Watch the webinar now

In this 20-minute conversation, Heather Spilburg, Account Executive at Tribute Technology, sits down with Curt Schildknecht, a third-generation funeral director, to talk through his firm’s decision to move to Tribute Management Software . Curt shares what prompted the change, what mattered most during the evaluation process, and how the system supports the real, day-to-day work inside his funeral home.

In the webinar, you’ll hear about:

Why Curt’s firm knew it was time for a new system
How electronic forms and signatures help serve families who live out of town
Ways staff stay aligned when multiple cases are happening at once
What onboarding and training looked like for a busy funeral home
Which parts of the system deliver the most value day to day

The discussion also includes a forward-looking segment with Dan Sharp, VP of Technology at Tribute Technology, who shares how Tribute Management Software will continue to evolve in 2026 — based on how funeral homes are using it today.

If you’re evaluating case management software, or questioning whether your current system still fits the way your firm operates, this webinar offers a clear, practical perspective from people doing the work.

Your Go-To Resource for Fast Answers: The Tribute Knowledge Base

Fri, 23 Jan 2026 14:37:55 GMT

Instant support and training for the tools you use every day

When questions come up about using Tribute Technology products and services, the Tribute Knowledge Base is designed to help. Many customers turn to it for guidance on common tasks, especially when working in Tribute Websites, like posting an obituary, reviewing condolences, or updating website content.

The Knowledge Base brings support into one easy-to-navigate place. Whether you are managing a website update, working in Tribute Management Software, or looking for a quick refresher, help is available when you need it.

What You’ll Find Inside

Tribute Knowledge Base includes articles, guides, and short training videos across Tribute Technology products, including:

Each section is organized so you can search, browse, or watch tutorials based on how you prefer to learn.

You will also find FAQs and troubleshooting guides that support both new and experienced staff.

Built for How You Work

Tribute Knowledge Base is available anytime and designed to be easy to use. Many customers start here when they have a question, helping them find clear guidance quickly and get back to their work.

If you have not explored it recently, it is worth taking a look. The help you need may already be there.

Spotlight: Ellie Andrews on Growing Up in the Profession and Starting Her Journey with Tribute Technology

Thu, 22 Jan 2026 15:03:10 GMT

From family roots to a future in digital innovation

At Tribute Technology, we’re proud to have team members who bring not only professional skills but also a personal connection to the funeral profession.

One of them is Ellie Andrews, Digital Marketing Specialist, who grew up seeing the profession through the eyes of her father, Will Andrews, President of Anthem Partners, a privately owned operator of cemeteries, crematories, and funeral homes.

Will’s career, from leadership roles at Batesville Casket Company to his current position with Anthem, gave Ellie an early understanding of how funeral service impacts families. Today, she’s charting her own course with Tribute Technology, blending that legacy with her expertise in digital marketing.

Growing up around the funeral profession, did you ever imagine it would become such a meaningful part of your own journey?

Ellie: Not at first. I admired the work my dad did and the impact it had on families, but I didn’t necessarily see myself doing it. Over time, I came to understand just how meaningful the work is. Through my dad, I had the chance to meet people in the profession, learn more about it firsthand, and build connections of my own. Now that I’ve just graduated college, I’m excited to be starting my career in this field and to have the opportunity to serve families in such a meaningful way.

What inspired you to join Tribute Technology and continue your journey in the funeral profession?

Ellie: What drew me to Tribute Technology was the company culture and the way it values both innovation and people. I’ve always been interested in digital marketing, and this role gave me the chance to combine those skills with the perspective I already had from growing up around the profession.

What do you admire most about funeral professionals and the work they do for families?

Ellie: The compassion and care they show during such difficult times. It takes incredible empathy and patience to walk families through loss, and I respect how funeral professionals balance professionalism with genuine human connection. I also admire the behind-the-scenes effort—planning, attention to detail, and organization—that makes everything come together for families in a meaningful way.

How do you see technology helping funeral directors serve families better today and in the future?

Ellie: Technology already plays a big role, and it will only grow. Looking ahead, it’s going to be even more important in helping funeral homes adapt to changing expectations and continue providing meaningful experiences.

If you could share one insight with someone just starting in the profession, what would it be?

Ellie: Stay open to learning. There’s so much more that goes into this work than you realize on the surface, and every experience teaches you something new. Being part of a team like this, where the goal is to support funeral professionals, has shown me how important it is to ask questions, listen, and take in as much as you can.

Ellie’s story is a reminder of the heart and dedication behind funeral service — and how the next generation is finding new ways to carry it forward. We’re excited to see the perspective she brings to Tribute Technology and proud to support her as she builds her own place in the profession.

Tribute Technology Deepens Platform Integration with Chptr, Bringing Broadcast Memorials to More Than 9,000 Funeral Homes

Wed, 21 Jan 2026 15:24:07 GMT

Waunakee, Wis. — [January 21, 2026] — Tribute Technology today announced its expansive integration of Chptr’s broadcast memorial capabilities directly into the Tribute Technology website platform, giving funeral homes using a Tribute Technology website unprecedented and seamless access to the nation’s largest broadcast memorial network without adding steps, systems, or staff burden.

The integration makes broadcast memorial capabilities immediately available to more than 9,000 funeral homes that use the Tribute Technology platform for obituaries, arrangements, and family communications. With Chptr embedded directly into Tribute Technology workflows, these funeral homes are just a couple of clicks away from broadcasting an obituary on their local TV station and can be on air in as little as 24 hours.

Funeral directors initiate broadcast memorial announcements from the same interface they use for standard obituary creation, eliminating duplicate data entry and external tools while extending community reach through local television and digital news outlets.

Designed for How Funeral Homes Already Work

Funeral directors operate under intense emotional and operational demands. This integration was built with that reality in mind.

Through this integration:

Obituary information flows directly into broadcast memorial creation
Memorial announcements are automatically prepared for local TV and station websites
Every broadcast and digital placement includes the funeral home’s branding and links back to the funeral home as the authoritative source
Funeral staff remain in one system, following familiar workflows

The result is a modern memorial experience that expands community reach while preserving the simplicity and dignity funeral professionals require.

“We are here to serve funeral professionals. Every decision we make should make their work easier, clearer, and more meaningful, not harder,” said Craig Greenseid, CEO of Tribute Technology. “By fully integrating Chptr into our platform, we help funeral homes connect families with their communities without asking directors to learn something new or take on more work.”

Extending the Obituary Into the Community

As newspaper readership moves online and online scraping increases, funeral homes are looking for reliable ways to ensure families’ stories are seen by the people who truly knew them.

Through this integration, Tribute Technology customers gain automatic access to:

Broadcast memorial announcements airing on local television
Obituaries published directly to participating local news websites
Expanded visibility beyond traditional print and search-based discovery
Consistent referral traffic back to the funeral home’s website

This approach reinforces the funeral home’s role as the trusted center of remembrance while ensuring families reach the broader circles that matter most during loss.

A Platform-Level Commitment to Modern Memorialization

Tribute Technology serves more than 9,000 funeral homes across North America. By embedding Chptr at the platform level, Tribute Technology is making broadcast memorialization available at unprecedented scale while maintaining the standards of care, professionalism, and trust that define funeral service.

“Chptr was built to integrate, not interrupt,” said Rehan Choudhry, CEO of Chptr . “Being deeply embedded within the Tribute Technology platform means funeral homes can offer families something truly meaningful, community connection at scale, without changing how they work or what they stand for.”

Availability

The integrated Chptr experience is rolling out across Tribute Technology-powered funeral home websites nationwide, with expanded broadcast and digital coverage continuing throughout 2026.

About Tribute Technology

Tribute Technology empowers funeral professionals with best-in-class technology solutions designed to simplify operations, strengthen community presence, and support families with care. Serving more than 9,000 funeral homes across North America, Tribute Technology offers website platforms, obituary and memorial tools, marketing solutions, management software, online planning, keepsakes, and payment processing, all built to help funeral professionals focus on what matters most. Learn more at www.tributetech.com

About Chptr

Founded in 2020 and headquartered in New York, Chptr is the community storytelling company that helps funeral homes bring modern memorialization to the families they serve. Through its Broadcast, Social, and Video offerings, Chptr transforms photos and memories into video memorials that reach thousands, helping communities gather, show support, and honor every life properly. Chptr partners with funeral homes and media companies across the United States, coordinating directly with families to keep workflows simple for funeral directors. Learn more at www.chptr.com .

For media inquiries:
press@tributetech.com

A Few Days in the Mountains to Reshape Your Year

Thu, 15 Jan 2026 15:37:23 GMT

Move your firm forward with expert insight and conversations with others who understand the work.

From February 23–25, 2026, funeral professionals will gather at Utah’s Pendry Park City for three days of practical insights, honest conversations, and strategies you can use right away.

The Summit, cohosted by Tribute Technology and MKJ Marketing, brings together peers and experts to share information you will not hear anywhere else, plus time to meet one-on-one with experts and connect with others in the profession who truly walk in your shoes.

Discussion topics:

Behind the Scenes of Your Website: Performance, Testing, and What Actually Moves the Needle
Tech Roadmap: The Technology You’ll Need Heading Into 2026
Customer Strategy Q&A
What Happens Before the Phone Rings: Your Digital First Impression
Cutting Through Tool Overload: How Funeral Homes Are Rethinking Operations

When the day’s sessions wrap, the setting does its part. Enjoy ski in, ski out access, outdoor fires, and fresh mountain air. With Salt Lake City International Airport less than an hour away, it’s an easy trip that feels like a true escape.

Watch our new video to see exactly what to expect, then see event details and register here.

Need to Update Pricing in Tribute Management Software? Start Here

Tue, 13 Jan 2026 21:28:44 GMT

Whether you’re changing a few items or doing a full update, let us point you in the right direction.

If you update pricing around January 1, you’re not alone. In Tribute Management Software , pricing updates are made in General Price Lists (GPLs) .

If you only have a few changes, you can usually update prices right in the GPL by editing your products or packages .

If you have a long list of updates, the quickest option is to use the CSV export and upload process so you can update pricing in bulk.

The good news is this is a quick update, and most firms can take care of it right in Tribute Management Software.

Here are the full step-by-step instructions, CSV rules, and troubleshooting tips.

If you still have questions after you review the guide, Support is here to help .

Reports to Keep Funeral Home Operations on Track

Thu, 08 Jan 2026 14:48:45 GMT

These reports in Tribute Management Software will keep your team organized and help families feel supported from start to finish.

The right reports do more than show numbers.

They help you catch issues early and stay on top of what’s happening across your cases without having to chase information down case by case. When these details are in order, families feel it. Communication is clearer. Follow-ups are easier.

Robyn Simms, Tribute Technology's Management Software Production Manager, puts it simply: “Funeral homes want clarity and to feel in control of their data. They want to know who to contact for aftercare and outreach, keep a pulse on service type summaries, and stay on top of revenue and A/R. These reports help make sure that information is easy to find when you need it.”

Here are five Tribute Management Software reports you’ll actually use, and why they matter.

1) Financial Details Report

Shows cases by contract date range with quick info like discounts, sale amounts, payments, balances, and refunds, with filters for at-need cases, pre-need cases, miscellaneous sales, and posted/unposted.

Why it matters:

· Helps you review financial activity across cases in one place
· Makes it easier to spot balances, refunds, and payment progress
· Gives flexibility with filters like at-need, pre-need, miscellaneous sales, and posted/unposted

2) A/R Aging Report (by Location and Case) with credit balances included

Shows balances owed and credit balances included, so cases with an overpayment or a balance owed back to the family still appear, with options like running it “as of” a date, bad debt true/false, and pulling by contract date range.

Why it matters:

· Helps you stay on top of balances owed and credit balances
· Lets you pull a snapshot “as of” a specific date
· Allows you to include or separate cases marked bad debt true

3) Batch Printing SOAs with Balance

Batch prints invoices for accounts with balances so you don’t have to go into individual cases and print them one by one.

Why it matters:

· Saves time during invoicing
· Helps keep statements consistent month to month
· Reduces manual work when multiple cases have balances

4) Case Count by Case Tag Report

Tracks how many cases of each type you’ve served over a time period using case tags, which can reflect service types like direct cremation, traditional burial, graveside burial, or chapel burial.

Why it matters:

· Helps you track how many cases of each type you’re serving
· Makes it easier to understand trends across a time period
· Useful for comparing across locations when needed

5) Decedent Report

Gives you a list of decedents within a selected time period and runs based on date of death.

Why it matters:

· Provides a simple list of decedents served in a set time period
· Useful for operational reporting and record review
· Helpful for month or multi-month snapshots

More reports worth knowing about

Once you’ve built a rhythm with the five reports above, these are also helpful depending on what you need:

· Case Count by Case Tag Summary Visualization Report
· Case Revenue Overview Report
· Family and Friends Report
· Purchaser Report and Next-of-Kin Report
· Discount Report
· Payment Reports

Spotlight: Tribute Technology’s Hannah McCarthy on Family, Marketing, and the Future of Funeral Service

Thu, 08 Jan 2026 14:24:22 GMT

Blending a family legacy with a passion for marketing and innovation

At Tribute Technology, many of our team members bring a personal connection to the profession.

One of them is Hannah McCarthy, Marketing Strategist, who grew up in the metro-Detroit area with close ties to Chas. Verheyden, Inc. Funeral Home & Cremation Service, a family business with five locations across the region. Her stepfather is the owner, and Hannah has seen firsthand how funeral service impacts families and communities.

Now, she’s combining that background with her marketing expertise to help funeral homes embrace digital tools and connect with families in meaningful ways.

Growing up around the profession, did you ever imagine it would play such a big role in your life?

Hannah: Not really! I majored in hospitality and event planning because I knew I wanted to work with people and help them, but I wasn’t sure how. I thought running events and bringing celebrations together was the right path, but my career took a different direction.

What drew you to Tribute Technology and the funeral profession?

Hannah: I worked in marketing and sales within the manufacturing space for 8 years, but marketing was always my passion. While earning my master’s in digital communications, I was able to watch and learn firsthand from our family funeral home’s digital transformation with MKJ Marketing and Tribute Technology. Tribute’s professionalism, care, and innovative approach were captivating and inspiring.

What do you admire most about funeral professionals?

Hannah: Funeral professionals walk beside families through some of life’s most difficult moments. It takes someone extraordinary to balance deep empathy with the responsibility of planning every detail. They provide comfort, guidance, and support — helping families not only navigate the funeral process but also honor and celebrate the lives of their loved ones.

How do you see technology shaping funeral service today?

Hannah: Technology is transforming funeral service by helping directors both connect with families and manage their businesses more efficiently. Funeral home owners wear many hats — owner, business manager, community leader, and family supporter — and technology streamlines those responsibilities. It also extends their reach, allowing them to serve families and friends across the globe, keeping loved ones connected when it matters most.

What advice would you share with someone starting out?

Hannah: Success is about serving customers well and helping them grow their business. That’s what makes this work so rewarding.

With a family foundation in funeral service and a career built on marketing and strategy, Hannah has found a way to bring both together, helping funeral homes thrive while supporting the families they serve.

Heritage Family Expands Television-Based Death Notices Nationwide Through Partnership with Chptr and Tribute Technology

Tue, 30 Dec 2025 19:15:48 GMT

[Blountville, TN / New York, NY — December 2025 ] — Heritage Family, a leading national network of funeral homes and cemeteries, today announced the company-wide expansion of their successful partnership with Chptr, in collaboration with Tribute Technology, delivering modern video and television-based death notices and community announcements to families across all Heritage Family locations nationwide.

Chptr is a media and technology platform that helps funeral homes distribute service information through trusted local television and publisher channels, extending reach within the communities they serve.

Through this partnership, Heritage Family locations will be able to share service listings and death notices across local station websites, station-owned digital platforms, and affiliated publisher networks. The initiative is powered by Chptr’s national media network and integrated into Tribute Technology through Tribute Spotlights—creating a seamless workflow for funeral home teams.

“For generations, local television has been one of the most trusted ways communities learn about important life events,” said Lindsay Granson, Chief Operating Officer of Heritage Family . “This partnership allows us to bring that reach back to funeral service—combining Tribute Technology’s platform with Chptr’s media network to ensure families’ announcements are seen where communities already turn for local information.”

Through the integration, funeral homes using Tribute Technology can activate Tribute Spotlights , which distribute death notices and service details beyond traditional obituary pages and into trusted local media ecosystems . Chptr serves as the media and distribution layer—connecting listings to television stations and publishers across hundreds of U.S. markets—while Tribute Technology remains the core platform funeral homes already rely on.

“Funeral homes deserve modern visibility without added complexity,” said Craig Greenseid, President and CEO of Tribute Technology . “By integrating Tribute Spotlights with Chptr’s broadcast network, we’re giving firms a simple, scalable way to extend their reach into local television and publisher channels—without changing how they work.”

Chptr’s media network includes partnerships with major local television station groups and regional publishers, helping funeral homes reduce reliance on third-party obituary aggregators while retaining first-party ownership, local trust, and measurable reach .

“For generations, families have paid significant fees simply to publish an obituary. This partnership changes that forever,” said Rehan Choudhry, CEO of Chptr . “For the first time ever, funeral homes can offer families broadcasted obituaries at no cost—ending an era of expensive print notices and replacing it with a modern, media-driven approach that reaches communities where they engage today and fundamentally modernizes how life is honored.”

A nationwide rollout across funeral homes and cemeteries

As part of the expansion, Heritage Family locations will gain:

Television-based death notices and service listings via local station websites
Distribution through trusted broadcast and publisher networks , not just aggregators
Integrated activation through Tribute Spotlights , embedded in Tribute Technology’s platform
Centralized reporting on reach and performance tied to media placement

The partnership reflects a growing shift in funeral service toward local media visibility, platform integration, and reclaiming control of community announcements .

About Heritage Family

Heritage Family is a national network of funeral homes, cemeteries, and crematories dedicated to honoring life through personalized, community-centered service. The organization operates more than 130 locations across 11 states.

About Tribute Technology

Tribute Technology is a leading provider of software and digital solutions for funeral homes, helping firms streamline operations, support families, and deliver meaningful memorial experiences. Tribute Spotlights extends Tribute Technology’s platform into broader community and media distribution.

About Chptr

Chptr is a media and technology platform connecting funeral homes with local television stations and publishers to power modern death notices, service listings, and community announcements—restoring visibility, trust, and control to the firms that serve families every day.

Media Contact

Jenny Knizner

Head of Growth, Chptr

E: jenny@chptr.com

Compassion at Scale: When Financial Concerns Enter the Arrangement Room

Wed, 17 Dec 2025 18:09:55 GMT

The changing reality of financial conversations in funeral service

Every funeral director knows the moment. A family sits across the table, overwhelmed not just by grief, but by the weight of decisions that can’t be put off. They want to do right by their loved one. They want a service that reflects what made that person so special.

But more and more often, concerns about cost linger in the background.

National economic data continues to show that many Americans don’t have cash readily available to cover unexpected expenses, even as costs, including funeral and burial expenses, continue to rise.

When grief and financial stress collide, the burden often falls on funeral professionals to help families reconcile the two.

When care meets complexity

Too often, funeral directors find themselves balancing care for families with the added demands of explaining financing, managing payment conversations, and following up on payments.

Those responsibilities can weigh heavily, especially when they surface during moments meant for listening, reassurance, and guidance. While care for families remains the priority, the logistics surrounding payment can pull focus and energy away from the human connection at the heart of funeral service.

This reality is part of why Tribute Technology partnered with Family Shield Credit , to support funeral homes and families when financial concerns become part of an already emotional conversation.

Technology that supports, not distracts

Thoughtfully designed technology can help here in quiet, practical ways. When financial logistics are handled more smoothly, funeral directors can stay focused on families.

Family Shield Credit addresses one of the most difficult conversations of all: how to pay. By giving families a private way to explore monthly payment options, while allowing funeral homes to receive payment directly, it helps remove tension from the arrangement room. Funeral directors can offer an option without judgment, and families gain time without pressure.

Keeping the focus on families

When technology handles the background work, funeral professionals can focus on what they do best: listening, caring, and helping families honor a life.

In a profession defined by humanity, the right technology does not replace compassion. It protects it.

About Family Shield Credit

Family Shield Credit provides flexible payment solutions for funeral homes and their client families, helping ease the stress of immediate funeral expenses. By giving families time and flexibility, Family Shield supports more thoughtful decision making during difficult moments. Learn more at familyshieldcredit.com.

About Tribute Technology

Tribute Technology is a leading provider of software and services for funeral homes, cemeteries, and crematories, helping professionals serve families through websites, management tools, and digital memorialization solutions. To learn more, visit www.tributetech.com .

Tribute Technology, the Most Comprehensive Technology Platform Provider in Funeral Service, Advances Its Customer-First Approach

Tue, 16 Dec 2025 19:40:46 GMT

Waunakee, Wisconsin December 16, 2025 - Tribute Technology (“Tribute”) today announced a more unified go-to-market organization designed to strengthen alignment across marketing, sales, customer success, and partnerships - all with a shared focus on elevating the customer experience.

This enhanced structure brings together innovative technology leadership with the deep, time-honored expertise of professionals who have long served the funeral profession. The goal is simple: to better support funeral homes and the families who rely on them.

Moving forward, Chief Revenue Officer Russ Grant will lead the unified go-to-market function. Execution will be guided by experienced leaders from across the organization, including:

Jules Green-Fournier - Client Success and Account Management
Will Wright– Client Growth
Lindsey Martin – Commercial Partnerships
Heather Mierzejewski & Lacey Serrago – Marketing Services
Jason Truesdell & Dan Sharp – Product and Technology
Diane Rivers & Robyn Simms – Services Delivery and Support

“This evolution brings together the strengths of our team, pairing modern execution with the deep experience of professionals who have supported funeral homes throughout their careers,” said Craig Greenseid, CEO of Tribute Technology. “By unifying our go-to-market approach and empowering the leaders closest to our customers, we can better serve the funeral homes and families who depend on us every day.”

The company also announced that Courtney Gould Miller will be transitioning from her role at Tribute Technology as she pursues a new opportunity at Homesteaders Life Company, where she will serve as Chief Growth Officer. Courtney will continue to support Tribute Technology in an advisory capacity, offering perspective and deep knowledge of the funeral profession which will continue to be a key asset as we move confidently into our next chapter.

“We’re thrilled for Courtney as she advances her career with an incredible partner like Homesteaders” Greenseid shared. “We look forward to continuing to collaborate with her in her new role.

“I am extremely proud of the work we’ve accomplished at Tribute,” said Courtney Gould Miller. “From strengthening our products and services to enhancing the overall customer experience, we’ve made meaningful progress that I believe positions Tribute - and our customers - exceptionally well for the future. While I will no longer be serving in my current role, I look forward to continuing my partnership with Tribute in new ways. I remain deeply committed to the success of our shared community and to supporting the important work we do.”

“Our commitment is simple: enable funeral homes to grow, operate with ease, and gain back time to focus on the families they serve,” said Russ Grant, Chief Revenue Officer. “By bringing our client-facing teams even closer together, we are simplifying the experience and strengthening our ability to deliver meaningful support in the lives of the professionals we serve.”

About Tribute Technology

Tribute Technology builds technology that helps funeral professionals focus on what matters most—supporting families. Serving more than 9,000 providers worldwide, Tribute’s connected tools for management, websites, marketing, online planning, and payments simplify daily work and strengthen the relationships that matter most. Learn more at www.tributetech.com .

Media Contact:
Heather McWilliams Mierzejewski
VP of Marketing
heather.mierzejewski@tributetech.com
303-717-3774

An Inside Look for CFS Clients: Join Our Upcoming Webinar

Thu, 11 Dec 2025 20:31:14 GMT

Happening Wednesday, Dec. 17, at 12 p.m. ET

CFS clients are invited to join Tribute Technology CEO Craig Greenseid , Chief Technology Officer Matt Powell , and VP of Account Management Jules Green-Fournier for a webinar designed to help you get even more from your CFS website.

During this live session , you’ll get a first look at the latest updates, insights from real user behavior, and a preview of what’s ahead. These improvements are shaped by feedback from CFS firms, families, and the data we see across millions of obituary visits.

Bring your questions – there will be time for live Q&A.

Can’t make it live? Register anyway and we’ll send the full recording.

Register for the Webinar

3 Social Media Predictions Your Funeral Home Needs for 2026

Thu, 11 Dec 2025 17:44:43 GMT

How families’ online habits are reshaping funeral home marketing

Families are spending more time online than ever, with the average person devoting about 2 hours and 21 minutes a day to social media. With that level of screen time, expectations are high — especially for businesses like funeral homes.

Here are three social media shifts your staff should keep in mind heading into 2026.

1. Families Will Expect You on More Than One Platform

Most people now move between several social platforms every day. Someone may see an obituary post on Facebook, watch a short educational clip on Instagram, and then search for your firm on YouTube (now the second-largest search engine on the web, trailing only behind Google).

Your content doesn’t need to be identical everywhere, but your tone and message should feel consistent. Think of it as meeting families where they already spend their time.

2. Video Will Be the Most Effective Way to Reach Families

Video continues to dominate how people learn and make decisions online. Short-form videos drive quick engagement, while longer clips, live videos, and simple series-style content are gaining traction.

For funeral homes, consider simple, sincere content — introducing your staff, explaining service options, sharing grief resources, or giving a brief facility tour. This goes a long way in helping families feel comfortable reaching out.

Families aren’t just scrolling anymore. They’re watching.

3. Social Customer Care Will Shape Your Reputation

Families now use social media to ask questions and form opinions about local businesses. A quick, thoughtful response builds trust. Ignoring or delaying a reply can unintentionally send the opposite message.

Treat your social platforms as an extension of your customer service, not just a marketing tool.

Let’s Get Social

Our social media marketing services help your firm stay active, visible, and responsive through:

Engaging, relevant posts
High-performing, well-targeted ads
Around-the-clock response to comments and messages

Talk with us to come up with a strong social strategy to help families connect with you long before they need you.

Support Hours & Tips: Getting the Help You Need, When You Need It

Thu, 04 Dec 2025 18:49:05 GMT

Even the best tools come with questions. When they do, you need support that’s easy to reach and fast to respond.

At Tribute Technology, we know your time is limited and your focus is on families. Our support system is built to give you clear answers, quick solutions, and resources you can rely on, all without slowing down your day.

Support Designed Around You

Here are a few ways we make getting help simple and efficient:

Dedicated Account Managers
Every client has a direct point of contact who understands your business and can help you navigate your tools with confidence.

Tribute Knowledge Base (available 24/7)
Prefer to find answers on your own? Our Knowledge Base offers easy-to-follow guides, troubleshooting steps, and video tutorials you can access anytime — no call required.

Personalized Support
When you need one-on-one assistance, our team provides responsive, tailored support so you can get back to serving families quickly.

How to Reach Us

Choose the support option that works best for your schedule and communication style:

General Support: 1-844-200-6020
eCommerce Support: 1-866-303-1880
Available Monday–Sunday, 8 a.m. – 2 a.m. EST
Online Support Form : Submit anytime and we’ll connect you with the right team member.

Support That Fits the Way You Work

Whether you prefer browsing help articles, talking through a question with your account manager, or calling in for direct assistance, you’ll always find a support experience designed around your needs.

Explore the Tribute Knowledge Base today or reach out anytime — we're here to help you stay confident, supported, and focused on the families you serve.

Who’s Looking at Your Obituaries — What Tribute Technology’s New Study Reveals

Tue, 02 Dec 2025 19:42:15 GMT

After analyzing 1.75 billion obituary sessions, Tribute Technology’s Benchmarking the Modern Obituary study uncovered an important trend:

Your online obituary audience is largely women over 50 from your own community.

They’re also the group most likely to be making at-need decisions now and thinking about pre-planning in the future. Knowing who’s coming to your site helps you create an online experience that meets families where they are and builds trust long before they ever need your services.

How They Engage

Our decades of user experience research show that thoughtful obituary design keeps visitors on your site longer and encourages them to explore the services families value most. And timing plays a role too:

Obituaries posted online within the first 24 hours receive significantly more views and tributes.

These insights give funeral homes a clear, factual look at how their digital presence supports families today and contributes to future growth. With this understanding, you can:

strengthen your connection to the community
support families more effectively
naturally grow at-need and pre-need business

To explore the full findings, take a look at Tribute Technology’s Benchmarking the Modern Obituary study.

On-Demand Webinar: Managing the Future of Your Firm

Tue, 25 Nov 2025 15:18:17 GMT

How to position your staff and operations for success in 2026 and beyond.

According to the NFDA, 61.4% of funeral homes say paperwork and administrative tasks are one of their biggest challenges.

In our new on-demand webinar, Managing the Future of Your Firm , Tribute Technology’s VP of Technology Dan Sharp and Director of Sales Ryan Maggi share how Tribute Management Software helps reduce daily stress, improve clarity, and support your team with one connected platform.

“ When you think about all the different places and ways funeral directors and staff are pulled in many directions, having that central ability is key. ”
— Dan Sharp, VP of Technology

How Tribute Management Software makes day-to-day work easier:

Enter once, goes everywhere: No more repetitive data entry or copying and pasting.
Robust eSign: Faster arrangements and less paperwork for staff and families.
One connected system: Reduce tool overload with case management, documents, financials, and communication all in one place.
Fewer mistakes, fewer delays: Centralized information leads to smoother workflows.
More time with families: Less screen time, more human time.
Built for the future: Continuous innovation designed to support firms through 2026 and beyond.

If you want a simpler, clearer way to run your funeral home — and a platform that supports the way your team works — you’ll find real, practical answers in this session.

Why Forward-Thinking Funeral Homes Are Heading to the Ski Summit

Thu, 20 Nov 2025 19:29:07 GMT

A few days in the mountains can reshape your entire year.

From February 23–25, 2026 , funeral professionals will gather at Utah’s Pendry Park City for three days of practical insights, honest conversations, and strategy you can actually use.

Surrounded by Park City’s winter scenery, the Summit, cohosted by Tribute Technology and MKJ Marketing, gives you the space to step back from the day-to-day and get clarity on what’s changing in funeral service — and where the opportunities are.

You’ll head home with ideas you can put to work as soon as you’re back in the office.

When the day’s sessions wrap, the setting does its part. Enjoy ski-in, ski-out access, outdoor fires, and plenty of fresh mountain air. With Salt Lake City International Airport less than an hour away, it’s an easy trip that feels like a true escape.

If you’re looking to stay ahead, sharpen your strategy, and give your firm every advantage, this is an event worth attending.

See event details and register here.

How to Reach Families Online at the Exact Right Time

Wed, 19 Nov 2025 19:06:50 GMT

Find families where they already are — online.

Talk to any family who walks through your doors, and you'll discover they most likely started their search long before picking up the phone or sending an email.

They turn to Google, browse social media , or read an online obituary while they gather information quietly in the background. The opportunity is simple: be visible in those moments.

Here’s how Tribute Marketing Services helps you do exactly that.

Show up when they search.

If your funeral home isn’t near the top of local search results, you’re missing real inquiries. With targeted Google Ads — managed by our certified Google Partner team — you can reach families right when they’re actively looking for help.

Stay present in their scroll.

Social media keeps your name familiar in the community. Helpful posts, thoughtful resources, and well-timed ads build awareness and trust long before a family needs your services. Our team creates and manages it all, including responses, so your online presence stays active without adding to your workload.

Reach families at the exact right moment.

Behavioral marketing, available exclusively through the Tribute Website Platform, uses data from your obituaries, website traffic, and social channels to deliver more relevant messages at just the right time. It’s a subtle, personalized way to stay connected with people who are searching quietly.

When your website and marketing work together, everything works better.

Your website is strongest when paired with consistent, strategic marketing. Combined, they help you get found, build trust, and create meaningful connections in your community.

If you’re ready to reach families more effectively online, we’re here to help.

The Hidden Cost of Double Data Entry — And What You Could Save Each Year

Wed, 19 Nov 2025 19:01:55 GMT

A simple tool to show what you could save every year.

Most funeral professionals don’t realize how much time they lose simply typing the same information over and over.

A name here. A date there. Case details copied into three different places.

It doesn’t feel like much in the moment, but when you add it up across a year, it’s a lot.

That’s why we created a quick Savings Calculator for Tribute Management Software . It shows, in plain numbers, how much time and money you could save by entering information once and letting the software take care of the rest.

You just plug in a few basics and the calculator does the math:

Total families served
Cremation rate
Direct cremation rate
Average labor cost per hour

Most firms are surprised by the results. Hours saved. Dollars saved. Stress saved.

It’s not meant to be exact, but it does give you a clear picture of what double data entry is costing you today, and what you could get back.

If you want to see your own numbers, give our Savings Calculator a try. And if you’d like someone to walk you through how it all works for your staff, we’d be happy to set up a quick demo.

Take Busywork Off Your Plate with Tribute Management Software

Tue, 18 Nov 2025 18:21:17 GMT

Save time, reduce stress, and stay organized with ease.

Running a funeral home means juggling a lot of tasks, but paperwork shouldn’t take up all your time.

Tribute Management Software helps you simplify your daily responsibilities, so you can stay organized and focused.

From managing cases and staff to updating your website, everything you need is in one easy-to-use system.

Here’s what you’ll love:

Save hours per case with paperless case management.
Manage staff easily by assigning tasks, sending reminders, and tracking RSVPs.
Keep operations running smoothly with automated scheduling, vehicle bookings, and maintenance tracking.
Update your website with ease using built-in integrations for obituary and service information.

See it in action. Watch the on-demand demo to learn how Tribute Management Software can help you save time and reduce stress — all while staying organized.

Watch the Demo

In the News: Tribute Technology’s Jules Green-Fournier Featured in Connecting Directors

Thu, 13 Nov 2025 17:50:26 GMT

New structure. Same mission. A renewed commitment to one-on-one customer partnerships.

Connecting Directors recently spotlighted Jules Green-Fournier , Tribute Technology’s Vice President of Account Management, in an article titled “New Structure, Same Mission: Tribute Technology’s Jules Green-Fournier on Leading the Customer-Obsessed Account Management Team.”

Read the full article

In the feature, Green-Fournier shares how Tribute Technology’s new structure ensures every customer has a dedicated account manager — a single, trusted point of contact who knows their business, anticipates their needs, and helps them get more value from their Tribute Technology partnership.

In the article, you’ll learn:

How Tribute Technology redesigned its Account Management Team around one-on-one relationships
Why personalized, proactive service leads to stronger customer connections
How empowering account managers improves response times and results
The ways Tribute Technology’s structure “scales with care” as the company grows

“We really listened to what customers were telling us,” Green-Fournier shares in the article. “They wanted a single point of contact, someone they know by name, who understands their business and is there when they need help. Each account manager now fully owns their relationships, which means faster responses, more proactive conversations, and a stronger connection overall.”

With more team members and a renewed focus on one-on-one support, Tribute Technology is strengthening customer care in powerful new ways, continuing its mission to help funeral homes serve families better through connection, partnership, and care.

Read the full feature on Connecting Directors

How We’ve Made Our Customer Support Experience Stand Out

Wed, 12 Nov 2025 15:32:39 GMT

Dedicated support and easy-to-access resources designed to meet your needs.

At Tribute Technology, exceptional customer support has always been a priority. We understand that your time is valuable, and you need reliable support that’s easy to access.

That’s why we’ve made it simpler than ever to get the help you need.

Our support experience is built to give you quick, efficient answers, so you can focus on the families you serve.

Support That Works for You

Here’s how Tribute Technology support is designed to meet your needs:

Dedicated Account Managers : Every client now has a direct point of contact who understands your specific needs and is ready to provide personalized assistance.
Tribute Knowledge Base : Access easy-to-follow guides, troubleshooting tips, and video tutorials 24/7 — no phone call needed.
Personalized Support : Whether you need help with a specific tool or guidance through a process, we offer responsive, tailored support.

Experience the Difference in Support

With Tribute Technology, you’re not just getting software — you’re getting a support team committed to your success. Whether you prefer self-service resources or personalized help, we’re here to support you every step of the way.

Explore the Tribute Knowledge Base today and start finding answers with ease.

Take Busywork Off Your Plate with Tribute Management Software

Wed, 12 Nov 2025 15:32:35 GMT

Save time, reduce stress, and stay organized with ease.

Running a funeral home means juggling a lot of tasks, but paperwork shouldn’t take up all your time.

Tribute Management Software helps you simplify your daily responsibilities, so you can stay organized and focused.

From managing cases and staff to updating your website, everything you need is in one easy-to-use system.

Here’s what you’ll love:

Save hours per case with paperless case management.
Manage staff easily by assigning tasks, sending reminders, and tracking RSVPs.
Keep operations running smoothly with automated scheduling, vehicle bookings, and maintenance tracking.
Update your website with ease using built-in integrations for obituary and service information.

See it in action. Watch the on-demand demo to learn how Tribute Management Software can help you save time and reduce stress — all while staying organized.

Watch the Demo

7 Reasons Texting Helps Funeral Homes Serve Families and Stand Out

Mon, 10 Nov 2025 17:05:28 GMT

The easiest way to connect with families

For funeral homes, texting is more than just convenience. It’s a way to support families with compassion and set your firm apart from competitors.

That’s why Tribute Technology created Tribute Text , powered by our partner Elevia . This service allows funeral homes to send up to 18 personalized texts per year, all professionally written and managed by trained support staff. Campaigns can focus on aftercare, preplanning, review generation, or invitations, depending on your goals. Every reply is monitored, and important messages are escalated to your team so families always feel heard.

Here are seven reasons why texting is such a simple but powerful way to communicate better and serve families with less stress:

Texts Get Read
Texts have a 98% open rate, which means families are far more likely to see your message than an email or missed call. When families need quick updates — service details, reminders, or directions — texting ensures your message doesn’t get lost.
Families Set the Pace
Texting respects how families want to communicate. They can reply when it works for them, without the pressure of answering a call in the middle of a difficult day.
Builds Trust Through Personal Touches
A thoughtful message after the service, a reminder for an upcoming appointment, or a simple “we’re here for you” text goes a long way in showing care.
Encourages Reviews and Referrals
A short, direct link sent by text makes it easy for families to leave a review or share your firm with friends—helping you grow your reputation without added work.
Keeps Preplanning Simple
Preplanning can feel overwhelming. Text reminders and helpful resources make it easier for families to stay engaged in the process and follow through.
Affordable and Easy for Your Team
With a managed service like Tribute Text, your staff doesn’t need to craft every message. Professionally written campaigns are sent automatically, giving families up to 18 thoughtful touchpoints a year—without adding to your team’s workload.
Sets You Apart in Your Community
Not every funeral home offers texting. By meeting families where they are—on their phones—you position your firm as forward-thinking, responsive, and family-focused.

Firms using Tribute Text consistently see stronger family engagement, more Google reviews, and greater visibility in their communities.

Offered as a powerful enhancement to our Behavioral Marketing strategy, this add-on is available exclusively to Tribute’s digital marketing clients—giving them a connected way to engage families at every stage.

Want to learn more? Contact us below to schedule your Tribute Text demo.

5 Ways eSign Makes Life Easier for Funeral Homes

Mon, 10 Nov 2025 17:05:23 GMT

Get Signatures Without the Stress

Paperwork will always be part of the profession — but it doesn’t have to slow you down.

Tribute Forms eSign is built directly into Tribute Management Software , allowing you to collect signatures in minutes, reduce delays, and keep families moving forward with less stress.

Consider a few ways eSignatures can make life easier and more efficient for your business.

1. Faster Turnaround

Collect signatures instantly so arrangements move forward without waiting on paperwork.

2. Simpler for Families

Families can review and sign anytime, anywhere, from any device — no printing or scanning required.

3. Less Paper, More Organization

All signed forms are stored securely in Tribute Management Software , keeping everything in one place.

4. Fewer Errors

Built-in guidance ensures every field is complete and accurate before submission.

5. A Better Experience for Everyone

When signing is simple, families feel supported and your team can focus on care instead of logistics.

Explore Tribute Forms eSign in Tribute Management Software — built for the way funeral homes work today, designed to make every day a little easier.

Tribute Technology Partners with Family Shield Credit to Expand Access to Funeral Financing

Wed, 05 Nov 2025 18:41:44 GMT

Waunakee, Wisconsin – November 5, 2025

Partnership Provides Client Families Access to Budget-Friendly Payment Plans while Strengthening Funeral Homes and Reducing Accounts Receivable

Tribute Technology has announced a new partnership with Family Shield Credit, the first fintech platform designed by funeral professionals to offer flexible, budget-friendly payment options for funeral homes and their client families. This collaboration integrates Family Shield's proven financing platform into Tribute Technology’s ecosystem, making it easier than ever for funeral homes to provide families with the services they need without the burden of immediate financial constraints.

“Family Shield offers a crucial solution that allows families to make decisions based on what they truly want for their loved ones, not just what they can afford at the moment,” said Craig Greenseid, CEO of Tribute Technology. “By working with Family Shield, we’re adding another layer to the Tribute Technology platform, giving funeral homes the ability to offer more comprehensive services while improving their financial health at the same time.”

Key Benefits for Funeral Homes

The partnership with Family Shield brings several key advantages to funeral homes. Funeral homes receive direct payment from Family Shield, typically within 48 hours of the client’s service, eliminating the delays and uncertainties associated with waiting for estate settlements, life insurance disbursements, or property sales. This helps improve cash flow and reduce accounts receivable.

Homes using Family Shield see an average 30% increase in total spend per family. Flexible payment plans empower families to select the services and memorials they truly want, rather than settling due to immediate financial constraints.

Family Shield’s platform provides fast underwriting and approval decisions through a proprietary fintech portal, streamlining the application process. There is no paperwork or manual review required, making it easy for funeral homes to offer this option to families.

Tribute Technology funeral homes can quickly onboard through an automated online portal. Ongoing webinars and training are available to help funeral directors confidently present these payment options to families. Combined with Tribute Technology’s existing Tribute Pay payment platform, this exciting partnership with Family Shield creates a comprehensive financial solution for funeral directors.

“Our goal is to help funeral homes serve families with compassion and respect, and this partnership directly aligns with that mission,” said Dan Solecki Sr., Co-Founder and President at Family Shield Credit. “With Family Shield, funeral homes can streamline their payment processes, improve cash flow, and offer families the peace of mind they deserve.”

About Family Shield

Family Shield Credit provides flexible payment solutions for funeral homes and their clients, offering families peace of mind during difficult times. Families can borrow funds to cover funeral expenses, relieving the stress of immediate payments and providing much-needed time. Learn more at familyshieldcredit.com .

About Tribute Technology

Tribute Technology is a leading provider of software and services for funeral homes, cemeteries, and crematories, helping professionals serve families through best-in-class websites, management tools, and digital memorialization solutions. To learn more, visit www.tributetech.com .

Media Contact

Heather McWilliams Mierzejewski
VP of Marketing, Tribute Technology
press@tributetech.com | heather.mierzejewski@tributetech.com | 303-717-3774

AI in Funeral Service: A+ Uses and F-Grade Fails

Tue, 04 Nov 2025 20:02:40 GMT

What Every Funeral Professional Must Know About AI Right Now

Every week, it seems like a new AI tool or feature makes headlines. Some funeral professionals have already worked AI into their daily routines, while others find it overwhelming. As one funeral director told us, “AI is one more thing to learn when I’m already drowning.”

We get it. But here’s the truth: While AI will never replace the heart of what you do, it can give you more time for it.

At Tribute Technology, we see this firsthand. Our development team uses AI to speed up coding. Our marketing team produces copy faster than ever. And our eCommerce and UX teams lean on AI for data analysis. In short, AI is already part of nearly every department.

But like anything else, AI has smart uses that earn an A+… and missteps that deserve a failing grade. Here are some alternative meanings of AI and what they really mean in practice for funeral homes.

A+ Uses of AI in Funeral Service

AI = Amazing Impact (A+) Used well, AI can help you personalize services, analyze competitors, or stretch your marketing dollars further. One client saved thousands in consultant fees just by asking AI to compare their website with a competitor’s. Families benefit when you’re more informed, and your business benefits too.

AI = Assistant Included (A+) Think of AI as an extra set of hands for the tasks that slow you down — emails, research, drafts, and summaries. It’s not glamorous work, but it matters. With AI handling the busywork, you can focus on the conversations and details that require a human touch.

AI = Always Immediate (A+) At its best, AI is super-efficient and eliminates friction from the customer experience. Tasks that once took hours — from copywriting to data analysis — can now be completed in minutes. Our secure AI Obituary Writer at Tribute Technology shows just how powerful this can be, creating meaningful drafts in seconds.

F-Grade Fails of AI in Funeral Service

AI = Artificial Incompetence (F) Let’s face it — sometimes AI just gets it wrong. It may hallucinate details, mix up dates, or invent statistics. Treat its output like a first draft, never the final word. You’re still the one who brings accuracy and judgment to the table.

AI = Absolutely Impersonal (F) Left unedited, AI can sound bland and generic. If you paste its text into your emails or your social media without shaping it, it strips away your unique voice. Families connect with authenticity, not canned language. If you want it to sound like you, you have to teach it your tone and style.

AI = Alarmingly Ignorant (F) AI doesn’t know all of the laws or regulations that guide funeral service. It might generate advice that looks fine on paper but could land you in real trouble — from compliance missteps to advertising claims you can’t legally make. Relying on AI without professional review isn’t just risky for your business; it can also cause distress for grieving families if flawed information is published.

Where AI Stops and You Begin

Funeral homes embracing AI aren’t becoming thoughtless or robotic. They’re creating more space for the human side of their work: being present with families, listening, guiding.

AI can give you back time to focus on the work that inspired you to enter this profession.

Timing Is Everything: Posting Obituaries Sooner Boosts Engagement by 30%

Thu, 30 Oct 2025 13:39:15 GMT

The new Benchmarking the Modern Obituary study from Tribute Technology reveals how small changes — like timing — can make a big difference for families and your business.

When a death ocurs, people start searching online almost immediately, looking for service details, ways to share condolences, or simply to confirm the news.

If the obituary isn’t posted yet, that moment of connection can pass you by.

According to the Benchmarking the Modern Obituary study:

Posting within 48 hours of a death drives 30% more website traffic and Tribute Store orders.
Each day of delay costs about 138 sessions, or roughly 10% of potential reach.
The sooner an obituary appears, the more families engage through condolences, sympathy gifts, and shared memories.
Early publishing also helps your firm rank higher in search results before third-party sites do.

Together, these findings show that timing isn’t just operational. It’s a key factor in family satisfaction and business growth.

A Quick Post, A Lasting Impression

Obituaries remain the heartbeat of every funeral home website, driving 40% of homepage traffic.

When they’re posted promptly, families feel supported and seen, and your firm benefits from the visibility and trust that follow.

Timing is more than logistics; it’s leadership. Posting obituaries within 48 hours shows families you’re there when they need you most while increasing engagement by 30%.

Explore more findings in Tribute Technology’s Benchmarking the Modern Obituary study to see how thoughtful digital strategies can strengthen both relationships and results.

Strategies You Can Use the Minute You’re Back Home: Inside the Tribute Technology Summit

Tue, 28 Oct 2025 16:26:00 GMT

Strategies You Can Use the Minute You’re Back Home: Inside the Tribute Technology Summit

If you’re ready to do more than just talk about the future of funeral service, this is where you need to be.

The Tribute Technology Summit, November 10–12, 2025, at The St. Regis Longboat Key Resort, co-hosted with MKJ Marketing, brings together the most forward-thinking leaders in the profession for three days of expert guidance, open conversation, and sessions built around real-world takeaways.

You’ll head home with fresh ways to strengthen culture, simplify operations, and grow confidently into what’s next.

What You’ll Gain

New ways to inspire staff and strengthen culture with insights from Jamie Naughton Henriod , former Chief of Staff at Zappos.
Tools and systems that save time and improve care , helping you focus on families instead of processes.
Smarter strategies for growth, acquisition, and leadership that position your firm for long-term success.
Marketing and pricing approaches based on real data , showing what’s working for firms across the country.
A clear look ahead at how technology is becoming the new standard of care in funeral service.

Join us at the St. Regis Longboat Key Resort this November and come ready to take home strategies you can put to work the minute you’re back in your business.

Fin d more Info and Registration Here

3 Reasons the New Tribute Support Experience Is Getting Noticed

Fri, 24 Oct 2025 18:56:47 GMT

Faster help, familiar faces, and answers that fit the way you work.

Funeral professionals like you don’t have time to wait for tech support.

You need help that’s quick, clear, and easy to trust from a team that understands your day to day.

We’ve made big changes to how we support our clients, and the feedback has been overwhelmingly positive. Here are the top three reasons the new Tribute Support experience is getting noticed.

1. Fast, Reliable Help When You Need It

When something needs attention, it shouldn’t sit in a queue. Our team is resolving issues faster than ever and clients are feeling the difference:

“I requested assistance and within the hour, the issue was resolved.”

“The process was very simple to fix and it was done quickly.”

It's crucial to connect with the right person right away. No bouncing between departments. No long waits. Just quick, dependable help when you need it most.

2. A Dedicated Account Manager Who Knows You

Every Tribute Technology client now has a dedicated account manager — your direct line to someone who understands your business and how you work.

No repeating details or starting from scratch each time you reach out. Just one consistent point of contact who’s always in your corner.

That kind of personal attention is exactly what we’re aiming for with every interaction.

3. Answers at Your Fingertips — 24/7

Sometimes you’d rather find an answer on your own – and fast.

That’s why we launched the Tribute Knowledge Base , your around-the-clock hub for step-by-step guides, troubleshooting help, and short training videos.

From updating your website and editing obituaries to adjusting accounting settings, you’ll find clear, easy-to-follow instructions right when you need them.

The Future of Support

We’re not stopping here. Live chat and text support are coming soon, giving you even more ways to reach us wherever you are.

And while we’re adding smarter tools to handle simple questions quickly, your support team will always be here for the more complex ones that deserve a human touch.

Explore the Tribute Knowledge Base today and see how simple getting help can be.

Tribute Technology Partners with Homesteaders to Simplify Preneed Policy Management

Thu, 23 Oct 2025 14:30:37 GMT

Tribute Technology is partnering with Homesteaders Life Company, one of the most trusted names in funeral service, to make preneed policy management easier for funeral homes.

With the soon-to-be-released integration, funeral directors will be able to view and connect Homesteaders policies directly within Tribute Management Software .

Policy information will update automatically each night, so details will always be current. When a match is found for a case, the policy will fill in automatically — no searching, no double entry, and no missing funds.

This partnership will help funeral providers work more efficiently, reduce errors, and give families a smoother experience.

It’s the first of several planned integrations that will connect Tribute Management Software with additional preneed providers, giving firms even more ways to simplify their operations and strengthen their business.

CTA: Learn more by visiting www.tributetech.com/tribute-management-software

Tribute Technology and Homesteaders Partner to Simplify Preneed Policy Management for Funeral Homes

Wed, 22 Oct 2025 18:46:25 GMT

Waunakee, Wisconsin – October 22, 2025

Tribute Technology is partnering with Homesteaders Life Company, one of the most trusted names in funeral service, to make it easier for funeral homes to manage preneed policies.

The planned integration, coming in 2026, will connect Homesteaders’ policy data directly with Tribute Management Software, allowing funeral directors to see and link matching preneed policies right from a case. Policy information will update automatically each night, so directors always have the most current details without sorting through paperwork or entering data twice.

“At Homesteaders, we’re committed to offering financial support, expertise, and partnerships that bring value to funeral professionals and the families we serve together,” said Steve Shaffer, Homesteaders President, CEO and Board Chair. “This planned integration with Tribute Technology helps simplifies the preneed management process, giving funeral providers easier access to the information they need so they can focus more fully on designing meaningful experiences for the families they serve.”

For funeral homes, this will mean fewer errors, faster workflows, and peace of mind knowing every available fund is captured and applied correctly. Families will benefit too, with less back-and-forth over documents and a smoother, more professional experience.

“Funeral directors carry an enormous responsibility, and every minute spent searching for paperwork is a minute taken away from serving families,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “This upcoming integration with Homesteaders takes something complex and makes it simple. It’s about giving time back to the professionals who give so much of themselves every day.”

This is the first of several planned integrations designed to connect Tribute Management Software with multiple preneed partners. Together, these systems will help funeral homes work more efficiently and better support the families they serve.

About Homesteaders Life Company

For nearly 120 years, Homesteaders Life Company has provided products and services to help people design a better farewell. Rooted in financial stability and a deep commitment to the funeral profession, Homesteaders partners with funeral providers of all sizes to help them grow their businesses through innovative preneed solutions.

About Tribute Technology

Media Contact:
Heather McWilliams Mierzejewski
VP of Marketing
heather.mierzejewski@tributetech.com
303-717-3774

New ObituaryShare Partnership Helps Funeral Homes Reach More Families Online

Wed, 22 Oct 2025 16:59:34 GMT

A simple way to expand your reach and bring more families to your website

Tribute Technology has partnered with ObituaryShare to help funeral homes reach more families and communities online.

With this new integration, funeral homes using Tribute websites can automatically publish obituaries to Facebook and local news websites with no extra steps or effort required. Each post includes the loved one’s name, photo, and service details, and links directly back to the funeral home’s Tribute website.

This partnership makes it easier than ever for funeral homes to extend their reach, grow community awareness, and help families stay connected and supported.

The feature is available now, with special partnership pricing for Tribute Technology customers.

Learn more at ObituaryShare.com or contact your Tribute Technology account representative.

ObituaryShare Partners with Tribute Technology to Help Funeral Homes Reach More Families

Wed, 22 Oct 2025 14:06:25 GMT

WAUNAKEE, Wis. — October 22, 2025

ObituaryShare.com has partnered with Tribute Technology to make it easier for funeral homes to share obituaries online and connect with more people in their communities.

Through this new partnership, funeral homes using Tribute Technology websites can now link directly to ObituaryShare. The integration lets staff automatically post obituaries to Facebook and other social channels with no extra steps or technical work required. Each post leads readers back to the funeral home’s website, helping more families find services, send flowers, and show support.

“As obituaries continue to move online rather than being printed, it’s important that they still reach the people who care,” said Bob Arrington, President of ObituaryShare. “We built ObituaryShare so families could get the word out in a way that connects. Working with Tribute Technology makes that even easier for funeral homes.”

The connection between the two platforms is simple to set up and available now for Tribute Technology customers. Those who activate the feature will also receive special partnership pricing on ObituaryShare services.

“Families often turn to Facebook to remember a loved one and share memories and support,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “Our partnership with ObituaryShare makes that process effortless for funeral homes by helping bring those stories to where people are already connecting.”

Special Offer for Tribute Technology Customers

Tribute Technology partners receive exclusive pricing on ObituaryShare services. To learn more or get started, visit ObituaryShare.com or contact your Tribute Technology account representative.

About ObituaryShare

ObituaryShare.com helps funeral homes publish and share obituaries on social media, reaching friends, family, and community members in a more personal way. Founded by Bob Arrington, President of Arrington Funeral Directors, and Roy Heatherly, a longtime newspaper executive, ObituaryShare offers a simple, affordable way to share stories and strengthen community connection.

About Tribute Technology

Media Contact

Heather McWilliams Mierzejewski

VP of Marketing, Tribute Technology

press@tributetech.com | heather.mierzejewski@tributetech.com | 303-717-3774

Anthem Partners Announces Partnership with Chptr to Expand Digital Memorial Offerings

Tue, 14 Oct 2025 15:23:32 GMT

Partnership Announcement

Anthem Partners, a premier operator of funeral homes and cemeteries across North America, has announced a new partnership with Chptr, a cutting-edge digital platform dedicated to honoring and celebrating lives through personalized storytelling. This collaboration will introduce Chptr’s suite of digital memorial tools—including custom video tributes, service listings, and digital death notices—across select Anthem locations, offering families new ways to share memories and preserve legacies online.

“We’re launching this exclusive partnership with a phased, market-by-market rollout,” said Chad Jackson, executive vice president of operations at Anthem Partners. “Our initial focus will be on three strategic markets where we anticipate a strong reception from the families we serve. This initiative not only enhances our service offerings but also strengthens our brand presence in communities.”

Chptr’s platform empowers funeral professionals to deliver beautifully branded memorial videos and digital death notices that can be shared across social media and local news outlets. By blending storytelling, video, and community engagement, Chptr helps extend the reach of each service and brings people together in remembrance. The platform also reduces the time and cost historically associated with obituary writing and slideshow creation.

“This partnership aligns perfectly with our mission to bring ease and comfort to families during difficult times,” Jackson added. “Chptr complements the digital transformation underway across our network, offering a meaningful and lasting way for families to honor their loved ones.”

In addition to enriching the memorial experience, Chptr provides funeral homes with new revenue opportunities and innovative tools that go beyond traditional obituaries. Its integration of video and social connectivity offers a compassionate and comprehensive approach to memorialization.

Rehan Choudhry, founder and CEO of Chptr (pictured at top), shared his enthusiasm for the collaboration: “With Tribute Spotlights, we are creating a monumental shift in how obituaries and death notices are shared with the world. Very soon, funeral directors across Anthem’s portfolio can offer families a low- or no-cost death notice broadcast on their local news station—paired with a beautiful memorial video for the service and a feature on that station’s website.”

Every Tribute Spotlight is produced within 48 hours of the family’s first meeting with their funeral director and airs on local television for three consecutive days. These broadcasts give communities a consistent place to celebrate the lives of the people who have shaped them. The platform eliminates the financial and emotional friction families once faced when trying to share the life of someone they loved.

“This partnership reflects Anthem’s deep commitment to serving families with compassion and innovation,” Choudhry added. “Their willingness to push boundaries for the benefit of those they serve is inspiring, and we’re honored to be part of it.”

“This association is a natural extension of our mission to innovate the funeral profession to meet the ever-changing needs of families,” Jackson concluded. “Chptr will help the Anthem Partners locations deliver a personalized, enduring tribute to every life we honor.”

About Anthem Partners : Anthem Partners is a privately held operator of funeral homes and cemeteries across North America. Founded by industry professionals and backed by long-term investors, Anthem is committed to honoring legacy, respecting community traditions, and supporting funeral professionals through sustainable growth. To learn more, please visit www.anthempartners.com .

About Chptr: Chptr is a storytelling platform for the modern age, dedicated to preserving and sharing stories in ways that transcend traditional memorialization. By transforming memories into beautifully crafted narratives, Chptr helps families and communities honor the past, connect in the present, and ensure stories live on forever. Through broadcast video technology and immersive storytelling, Chptr bridges the gap between personal history and public remembrance. Learn more at www.chptr.com .

A Better Way to Handle Check Writing

Fri, 10 Oct 2025 18:05:53 GMT

A Better Way to Handle Check Writing

One more way to simplify payments, increase transparency, and strengthen trust

We know payments are part of every funeral home’s daily work. Now there’s an easier way to handle them.

Tribute Management Software includes a Check Writing feature built just for funeral homes.

Why It Helps

No more juggling outside tools. Staff can write and print checks right inside Tribute Management Software, making payments to vendors, contractors, or one-time payees faster and more consistent. You’ll also see:

Less time spent on extra steps
Fewer mistakes in payment processing
Clear records for every transaction
Secure access based on staff roles

How It Works

Set up your bank accounts, upload your funeral home’s branded check template, and manage everything in one place. Checks can be saved as drafts, printed, or voided in just a few clicks, with every action logged for review.

Check Writing gives funeral homes a straightforward, dependable way to manage payments, and keeps everything tied to the rest of your daily work in Tribute Management Software.

Want to see how Check Writing works? Contact our team for details.

The Power of Comment Engagement: Building Stronger Connections on Social Media

Fri, 10 Oct 2025 18:02:09 GMT

The Power of Comment Engagement:
Building Stronger Connections on Social Media

How Responding to Comments Drives Real Results

Social media isn’t just about posting obituaries or service information. It’s a powerful tool for creating genuine connections and building relationships that go beyond traditional marketing.

For funeral homes, it’s about reaching families in your community and offering them a human connection that shows you care.

Families today crave authenticity, and your social media platforms give you a unique opportunity to engage with people on a personal level. By responding to comments, having real conversations, and showing you’re listening, you can create relationships that go beyond simply gaining followers. When you build these kinds of connections, you’re not just increasing your audience — you’re building trust and loyalty.

It might feel like handling comments is a never-ending task, but every comment is an opportunity to connect, show your personality, and, most importantly, build trust.

Why Engaging with Comments is So Important

Builds Trust & Loyalty: People want to engage with brands that take the time to acknowledge them. Responding to comments turns passive followers into active community members who feel connected to your brand.
Improves Your Visibility: Social media algorithms reward active engagement. The more you interact with your followers, the more likely your posts are to be seen, shared, and commented on. This creates a cycle of increased visibility and engagement.
Personalizes Your Brand: A thoughtful response can make your brand feel more personal. It shows your audience they’re engaging with a real person, not a faceless company. Small gestures, like thanking someone for their feedback, go a long way.
Fosters Community: Social media is all about community. Engaging with your followers in the comments means you’re not just broadcasting messages—you’re building conversations. This mutual exchange helps you create deeper, more meaningful relationships.

 Let Us Handle Your Engagement So You Can Focus on What You Do Best

We understand that replying to every comment on social media can feel overwhelming. But it’s a vital part of building a successful online presence. That’s why Tribute Technology specializes in helping funeral homes stay on top of community engagement 24/7 .

We don’t just post content and hope it works. Every post is an opportunity to connect with your audience, and every comment is a chance to turn a follower into a loyal customer. Our team is here to manage those conversations for you, so your audience feels seen, heard, and valued.

With Tribute Technology’s engagement-driven approach, you can relax knowing your social media is working for you—building trust, loyalty, and delivering real results.

Ready to strengthen your community connections? Let Tribute Technology take your social media to the next level.

Tribute Technology Releases Landmark Obituary Study: Traffic, Engagement, and Industry Threats

Wed, 08 Oct 2025 13:01:00 GMT

Tribute Technology Releases Landmark Obituary Study: Traffic, Engagement, and Industry Threats

New research shows organic obituary traffic surging, aggregators taking sessions and revenue, and Tribute-powered pages winning top Google rankings

WAUNAKEE, Wis., Oct. 6, 2025 — Tribute Technology announced the publication of Benchmarking the Modern Obituary: Traffic, Engagement, and Industry Threats , an analysis of more than one billion obituary sessions. The report shows how online obituaries fuel funeral home growth, where traffic originates, and how third-party aggregators divert audiences and purchases away from local firms.

“Obituaries are the entry point to the modern funeral home,” said Craig Greenseid, CEO of Tribute Technology. “This study gives owners the data to protect that entry point, so families, condolences, brand awareness, and commerce stay with the firm that served them.”

Obituaries are the top driver of funeral home website traffic, attracting more than 3.5 billion visits annually, with obituary pages drawing five times more visits than all other pages. Sixty percent of visitors are women over age 50, most within 25 miles of the funeral home, aligning with the primary pre-need decision-maker demographic.

When it comes to obituaries, the study shows speed and substance matter. Obituaries posted within two days of death drive 30 percent more visits and engagements, while those with 500 or more words generate twice as many.

The study confirms that 75 percent of obituary visits come from organic search or social sharing and underscores SEO-first design, especially on obituaries. This helps ensure families find their funeral home directly rather than an aggregator sites, which divert traffic and dollars. Funeral homes lose up to 260 sessions per obituary, reducing revenue, guestbook entries, and brand equity.

“Funeral homes want confidence that families will find obituaries on their own website, not an aggregator, and that once they land on that obituary, it drives the engagements, such as condolence messages or traffic to the other pages on the funeral home website.” said Andy Bourke, Chief Digital Officer at Tribute Technology. “Our platform is engineered to rank well, and we are always improving it. That keeps the conversation where it belongs and strengthens long-term family relationships.”

The study also notes that while AI assistants such as ChatGPT are growing, Google Search dominates with 150 billion monthly visits compared to ChatGPT’s 4 billion. Tribute Technology uses proven SEO structures and schema to ensure obituaries remain visible across both traditional and AI-driven search.

Finally, the report details the decline of print obituaries and growth of digital memorialization. Digital postings now account for 65 percent of death notices. Tribute Technology is expanding digital distribution through partnerships like Tribute Spotlights with Chptr, which brings obituaries to local television audiences.

Benchmarking the Modern Obituary is available from Tribute Technology. For details and product updates, visit the Tribute Technology News page.

About Tribute Technology

Media Contact

Heather McWilliams Mierzejewski

VP of Marketing, Tribute Technology

press@tributetech.com | heather.mierzejewski@tributetech.com | 303-717-3774

New Study Available Now: Millions of Obituaries, Surprising Results

Tue, 07 Oct 2025 13:51:48 GMT

What really makes families click , share, and come back again

It’s finally here — the most in-depth look at online obituaries ever conducted.

Tribute Technology’s Benchmarking the Modern Obituary: Traffic, Engagement, and Industry Threats analyzes millions of obituaries to reveal surprising patterns that could change the way you think about your website, your families, and even your competitors.

For the first time, you’ll see what actually gets families to engage, how broadcast media plays a role you may not expect, and the exact strategies leading firms are using to turn obituaries into their most powerful source of organic traffic.

Here’s a glimpse at what you’ll find inside:

The obituary features that spark the most shares — and why
What keeps families coming back to your website long after a service
The ripple effect broadcast media has on obituary traffic
The playbook top-performing firms are already putting to work

This is the research everyone in the profession will be talking about — and it’s available now.

Get Your Copy

How to Use Tribute Knowledge Base Like a Pro

Thu, 02 Oct 2025 17:48:41 GMT

Quick tips for getting the most out of your support hub.

The Tribute Knowledge Base is built to make your life easier, whether you’re updating a website, managing a case, or just looking for a quick how-to. It’s fast, searchable, and available whenever you need it, so you can spend less time troubleshooting and more time focusing on families.

Tribute Knowledge Base features four main sections, each packed with articles, guides, and tutorials designed to help you work smarter: Tribute Websites, Tribute Management Software, FrontRunner, and CFS.

Here’s a quick tour of what you’ll find in each.

Tribute Websites

From posting obituaries and moderating condolences to managing flower orders, Tribute Websites are at the heart of how you connect with your community. The Knowledge Base offers clear instructions and short videos covering everything from Tribute Pay and Tribute Store to Tribute Video and Tribute Book .

Tribute Management Software

Cases, contracts, reports, calendars — Tribute Management Software is full of features that keep your business organized. In this section, you’ll find step-by-step guides, FAQs, and video tutorials that make it easier to track cases, use accounting integrations, and customize your admin settings.

FrontRunner

One of the most flexible platforms in funeral service, FrontRunner gives you powerful tools for websites, records, and memorial content. The Knowledge Base helps you make the most of it with walkthroughs for website editors, Book of Memories, stationery printing, MemorialFX videos, and more.

CFS

Need to tweak a page, update an obituary, or adjust site settings? The CFS section keeps the instructions simple. You’ll also find training videos, florist resources, and console tips so you can make updates quickly and confidently.

Explore Your Way

Whether you prefer to search, browse, or watch a video tutorial, the Tribute Knowledge Base adapts to how you like to learn. Dive in today and discover just how much faster and easier your work can be.

See Everything, Everywhere: Smarter Multi-Location Support

Thu, 02 Oct 2025 17:30:28 GMT

Stay organized, protect data, and deliver consistent care across all your locations.

One of the hardest parts of running multiple funeral home locations is knowing what’s happening day to day. Small problems like staffing gaps, missed details, or declining revenue can slip by until they start to add up.

But you don’t need to be everywhere at once or hold extra meetings and check-ins. You just need the right dashboard.

That’s why we built multi-location support into Tribute Management Software . With one clear view, you can see the numbers that matter most for each location in real time and from anywhere.

The right information at the right time

Funeral home owners told us they didn’t need a flood of data, just a handful of key metrics that tell the real story. Our dashboards put those front and center:

Current case activity
Revenue trends
Staff activity and workload

Whether you’re at your desk or on your phone, you’ll always have the pulse of your business at your fingertips.

Keep teams aligned without micromanaging

Weekly goals and progress tracking are visible across locations, so staff know what’s expected and you know what’s on track. It creates accountability without adding more oversight or extra meetings.

Ready to learn more? Click below!

Tribute Technology Announces AI Features to Streamline Funeral Home Websites and Support Families

Mon, 29 Sep 2025 17:10:04 GMT

WAUNAKEE, Wisconsin — Sept. 29, 2025 — Tribute Technology has announced the launch of a suite of new artificial intelligence tools designed to reduce administrative work for funeral professionals, cut down on online spam, and create a smoother online experience for families.

The new features — including AI-powered guest book moderation , automated event detail capture , and dynamic spam filtering for online forms — are now live on Tribute Technology websites and will be rolled out to all clients this fall. In addition, every client will receive complimentary access to the AI Tribute Obituary Writer, the company’s award-winning tool that helps create meaningful obituaries in minutes.

“These advancements reflect our commitment to building technology that gives funeral homes time back while giving families a dignified and respectful online experience,” said Matt Powell, Chief Technology Officer at Tribute Technology. “By integrating AI directly into the websites our clients already use, we’re cutting out unnecessary steps, automating repetitive tasks, and freeing up staff to focus on the families they serve. All while giving families a better online experience.”

Among the new features is an AI guest book and form moderation system, which automatically reviews condolence messages and submissions to screen out spam, offensive remarks, or irrelevant content. Another tool, AI event capture , identifies and pulls service details like visitation times directly into the obituary editor, reducing the need for manual entry. Tribute Technology has also introduced AI dynamic form moderation, which filters out junk inquiries before they hit a funeral home’s inbox. Together, the tools create a smoother, safer online environment while cutting down on routine tasks.

To further support funeral professionals, Tribute Technology is including the AI Tribute Obituary Writer for all website clients at no additional cost. The tool drafts polished obituary text in minutes, helping funeral directors provide families with meaningful tributes without adding to their workload.

“This isn’t about replacing human judgment — it’s about eliminating the mindless tasks that steal time from what matters,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “What sets these tools apart is the real impact for funeral homes: less time lost to spam, forms, and data entry, and more time to focus on families. We’re not using AI because it’s trendy. We’re using it because funeral homes need every advantage they can get, and if technology gives back even 30 minutes a day to spend with families, or with your own family, that time is priceless.”

The tools began rolling out in August and will be available to all Tribute Technology clients this fall without the need for setup, training, or disruption.

About Tribute Technology

Tribute Technology empowers funeral professionals with best-in-class software solutions, serving over 9,000 providers worldwide. Its innovative offerings — including websites, marketing solutions, management software, online planning, memorial keepsakes, and payment processing — help funeral professionals save time and focus on families. To learn more, visit www.tributetech.com .

Media Contact:
Heather McWilliams Mierzejewski
VP of Marketing
Heather.mierzejewski@tributetech.com
303-717-3774

Join Tribute Technology at the Debut of the Future of Deathcare Summit

Fri, 26 Sep 2025 13:19:39 GMT

A new conversation on how innovation supports the human touch.

What does the future of funeral service look like? On Saturday, October 25, 2025, you’re invited to explore that question at the Future of Deathcare Summit , taking place at the McCormick Place Convention Center in Chicago.

Hosted by Sympathy Brands and Fortitude Marketing in advance of the NFDA Annual Conference, this first-of-its-kind event will feature valuable networking opportunities and forward-looking sessions designed to inspire fresh thinking.

One of the highlights will be the panel, “Technology & Humanity: Exploring how innovation enhances — not replaces — the human touch,” where our own Courtney Gould Miller, Tribute Technology’s President of Commercial Markets, will share her insights. With decades of experience in the profession, Courtney will bring perspective on how technology is reshaping the way families connect, remember, and engage — while keeping people, not platforms, at the heart of funeral service.

As Diamond Sponsor, Tribute Technology is proud to support this important conversation. The Summit offers the perfect way to kick off your NFDA 2025 experience: energized, connected, and ready to embrace what’s next for our profession.

Can’t-Miss Webinar: The Future of Obituaries – Growing Your Reach and Impact

Tue, 23 Sep 2025 14:10:19 GMT

Are you using obituaries to their full potential?

Obituaries are a vital way for families to connect with your funeral home and community.

Take this opportunity to hear from the experts on how to strengthen your obituary program, deepen family engagement, and drive business growth.

Free Webinar: The Future of Obituaries – Growing Your Reach and Impact

Date: Thursday, September 25
Time: 12 p.m. ET

Join Courtney Gould Miller, President of Commercial Markets at Tribute Technology, Andy Bourke, Chief Digital Officer at Tribute Technology, Rehan Choudhry, CEO & Founder of Chptr, and Ryan Thogmartin, CEO of Disrupt Media, for an exclusive FREE webinar to hear:

How to turn obituaries into a growth engine for your funeral home
Ways to expand visibility through modern syndication and publishing
Best practices for creating meaningful, lasting obituaries that truly honor lives
How tools like Tribute Spotlights, powered by Chptr, can help you amplify results without extra effort

Can’t make it to the live event? Sign up anyway to get access to the webinar recording.

Support Made Simple: 5 Common Questions (and Fast Answers)

Thu, 18 Sep 2025 13:39:53 GMT

Fast help online, plus a dedicated account manager by your side.

When questions come up, you need answers you can trust — and you shouldn’t have to wait for them.

That’s why every Tribute Technology client now has a dedicated account manager. This direct point of contact understands your business and your unique needs, so you always know exactly who to call.

And for the times you’d rather find answers yourself? The new Tribute Knowledge Base is available 24/7 with how-to guides, troubleshooting tips, and short training videos.

5 Questions You’ll Find in the Knowledge Base

1. How do I make updates to my website?

The Website Builder guides show you how to edit text, swap photos, or adjust layouts so your site always looks current.

2. How do I create or edit an obituary?

The Obituary section walks you through posting new notices, editing existing ones, and customizing memorial page settings.

3. How can I adjust my website’s features?

From navigation to forms, the Website Manager articles cover the tools and settings that let you fine-tune your site’s functionality.

4. Where can I find training for my staff?

Short, easy-to-follow tutorial videos walk you and your team through common tasks step by step.

5. How do I handle common accounting questions?

The Knowledge Base includes clear answers for issues like:

Adding items to your GPL
Troubleshooting AR Aging Reports
Changing the price of an item

Support That Works for You

Between your dedicated account manager and the Tribute Knowledge Base , help is always within reach, whether you’d rather talk it through with someone who knows your business or find the answer instantly online.

Explore the Tribute Knowledge Base today and see how simple getting support can be.

3 New AI Features to Save You Time

Thu, 11 Sep 2025 17:12:23 GMT

Powerful new tools that cut busywork and keep families protected.

Tribute Technology is excited to announce three brand-new AI features built into the website platform. Each one is designed to reduce manual tasks, protect families online, and give you more time back in your day.

And the best part? No setup. No training. No disruption. Just smarter technology running quietly in the background.

Here’s what’s new:

1. AI Guest Book & Form Moderation

Keeps online guest books and forms safe, respectful, and trustworthy.

How it works: Whenever someone leaves a condolence or fills out a form, AI automatically reviews it before it goes live. It screens for:

Spam or promotional links
Harassment, insults, or mockery
Irrelevant or off-topic comments
Inappropriate or harmful content

If something is flagged, it won’t post publicly until you review it. And if AI makes a mistake, you can mark it safe — helping the system improve over time.

The difference it makes:

Saves staff time by cutting down on manual moderation
Protects families from harmful or unwanted messages
Keeps online spaces positive and trustworthy

2. AI Event Capture

Say goodbye to retyping obituary event details.

How it works: When an obituary includes service times, visitation details, or receptions, just paste or type the obituary text and click “Auto detect event.” AI pulls those details directly into the obituary editor for you to review, adjust if needed, and publish.

Why it matters:

Saves time (no more copy-paste)
Reduces errors by ensuring details match the obituary text
Makes publishing faster and smoother

3. AI Dynamic Form Moderation

Filters out junk so only real family needs reach you.

How it works: Contact forms and custom submission forms can attract spam. AI now automatically scans submissions, blocks inappropriate or irrelevant ones before they reach your inbox, and flags questionable ones in your Tribute Technology website admin panel.

Why families benefit:

Less spam cluttering your inbox
Staff can focus on genuine family requests
AI accuracy improves as it learns over time

All three features are included with the Tribute Technology website platform — at no extra cost!

Are you ready for a website that helps you do more with less effort ? Click below!

Tribute Technology Is Now a Google Partner

Thu, 11 Sep 2025 15:20:15 GMT

Recognition from Google — and more ways to help families find your funeral home online

Big news: Tribute Technology is now officially a Google Partner.

This means Google has recognized us for helping our clients grow. We’ve proven that we can build and maintain campaigns that deliver results, and our team has earned certifications that demonstrate real expertise with Google Ads.

So why does this matter for funeral homes?

You get smarter advertising support. We know how to make sure your funeral home shows up when families are searching.
You get strategies that stay current. As a Partner, we receive Google’s latest training and updates, so your website and campaigns are always aligned with best practices.
You get the credibility that comes with the Partner badge. Only certified Partners can display it and now we can, too.

For our clients, the benefit is simple: your Tribute Technology website and advertising campaigns aren’t just built well — they’re backed by Google.

Becoming a Google Partner isn’t just a label. It’s proof that we know how to deliver results, and it gives us even more tools to keep funeral homes visible, trusted, and easy to find.

See how Tribute Technology websites help families find you.

What Funeral Professionals Are Saying About Tribute Technology’s New Support Experience

Fri, 05 Sep 2025 16:13:40 GMT

Fast, useful answers and advice from people who get your business.

Funeral professionals don’t have time to sit around waiting for tech support.

You need help that’s quick, easy to understand, and actually useful from people who know the ins and outs of your business.

We’ve made some big changes to how we support our clients and based on the feedback we’re getting, it’s working.

What Our Clients Are Saying

“The process was very simple to fix and it was done quickly.”

“I requested assistance and within the hour, the issue was resolved, and I was notified it was complete.”

“Erin and Nerie were very supportive, professional, and looked after the issue in no time at all. We are very grateful to have dealt with both of them.”

This kind of response is what we aim for every day and it’s what’s behind the changes we’ve made to improve your experience.

One Big Change: A Dedicated Account Manager for Every Client

Every Tribute Technology client now has a dedicated account manager . This direct point of contact understands your funeral business and your unique needs.

Meet the Tribute Knowledge Base

Need answers fast? Our new Tribute Knowledge Base is now live and available 24/7. It’s your go-to spot for how-to info, training, and troubleshooting if you’d rather not pick up the phone.

Here’s what you’ll find:

Easy-to-follow guides
Step-by-step troubleshooting
Short tutorial videos
Live chat (8 a.m. – 8 p.m. ET, more hours coming soon)
Search for answers across all Tribute Technology products and services

We’re proud to support funeral professionals with tools that work – and now, with a support experience that’s as thoughtful and responsive as you are with your families.

Be Where the Leaders Are: The Summit '25

Fri, 05 Sep 2025 14:39:09 GMT

November 10–12 at The St. Regis Longboat Key Resort

This November 10-12, Tribute Technology and MKJ Marketing professionals together to connect with others, learn from experts, and recharge with others, learn from experts, and recharge in a setting that’s been called “nothing short of exceptional.”

We’ll dig into the issues that matter most right now:

What AI actually means for funeral service (beyond the headlines)
What today’s families expect — and how to meet them where they are
Pricing strategies that make sense for your market and your mission
Smarter hiring, training, and retention
How to streamline operations and plan for the future

And it all takes place at The St. Regis Longboat Key — a luxury beachfront resort where you can slow down, think clearly, and make meaningful connections.

Travel is easy with flights into Sarasota and other nearby airports, followed by a short drive to the resort.

Featured Guest Speaker

Every strong business has one thing in common: culture. The kind of workplace where people actually want to show up.

This year, we’re excited to welcome Jamie Naughton Henriod, former Chief of Staff at Zappos, as our featured speaker. Zappos became one of the most admired brands in the country for its people-first approach — and Jamie helped shape that culture from the inside.

She’ll share what worked, what didn’t, and how you can apply the same ideas to build teams that stick — and businesses that thrive.

The Rise of Digital Payments: How Funeral Homes Can Keep Up

Thu, 28 Aug 2025 13:12:34 GMT

Digital payments are taking over. Are you ready to adapt?

Families now expect easy, flexible ways to pay for funeral services, whether it’s through credit cards, ACH transactions, or crowdfunding.

These payment options are becoming the standard.

Funeral homes that want to stay competitive are embracing smart solutions to meet this demand. Tribute Pay allows funeral homes to accept a variety of payments — from credit cards to insurance claims — all directly through their website or management software. This speeds up payment processing and reduces administrative work.

As digital payments become even more important, funeral homes that offer fast, reliable payment methods will be the ones that stand out.

Tribute Pay helps funeral homes get paid quicker and more efficiently, making the process easier for everyone involved.

Want to learn more? Contact us below to speak with a Tribute Pay specialist.

In the News: CTO Matt Powell on Why 2025 Is the Year of the Obituary

Thu, 28 Aug 2025 13:08:50 GMT

Obituaries have changed — and they’re changing the funeral profession with them.

In the August 2025 issue of Southern Funeral Director Magazine , Tribute Technology Chief Technology Officer Matt Powell explains why obituaries are now one of the most visible, emotionally resonant, and strategically important parts of your business.

Download the full article: “ 2025: The Year of the Obituary ”

From SEO to service attendance, Powell outlines how high-quality obituaries are driving real results for funeral homes – often outperforming paid advertising in reach and engagement.

In the article, you’ll learn:

Why obituaries drive more traffic than search engines
The difference between a death notice and a true obituary
What today’s families expect from the digital obituary experience
How to create obits that generate leads, not just likes
Why the first 48 hours are critical for engagement

“Every time an obituary is skipped, underwritten, or buried on a third-party site, something is lost: a connection, a moment, a chance for people to show up.” — Matt Powell

Top Takeaways from Our Time-Saving Webinar

Thu, 28 Aug 2025 13:01:31 GMT

Proven Tactics from Leading Funeral Directors

Funeral professionals juggle more than most people ever realize — endless paperwork, nonstop coordination, and the pressure to serve families with care and attention.

Tribute Technology’s recent webinar, 7 Time-Saving Tactics Used by Leading Funeral Directors , tackled these challenges head-on. The message was clear: efficiency doesn’t come from hiring more staff.

The most successful firms are gaining hours back every week through smarter systems, cleaner workflows, and easier coordination.

Hosted by Courtney Gould Miller, President of Commercial Markets at Tribute Technology, and Paul St. Pierre, President of St. Pierre Family Funeral & Cremation Services, the session shared practical, proven ways funeral directors can streamline operations without sacrificing service.

Key Insights from the Webinar

Coordination saves hours. Sharper task management and communication strategies can free up as much as an hour per case.
AI is a smart ally. Use it for simple, repeatable tasks—leaving more personal moments for your team.
E-signatures speed things up. Secure digital approvals keep cases moving forward without adding paperwork.
Small tweaks, big impact. Even minor workflow adjustments can reduce delays and eliminate repetitive steps.

Free Efficiency Toolkit

Attendees also received a free downloadable Efficiency Toolkit — a step-by-step resource filled with checklists and quick wins covered in the session. It’s designed to help funeral directors put time-saving strategies into practice right away.

Missed the live event? Watch the replay and download the Efficiency Toolkit here:

Just Launched: A Better Way to Manage Multiple Funeral Home Locations

Tue, 26 Aug 2025 18:31:55 GMT

Introducing Multi-Location Support in Tribute Management Software

If you manage more than one funeral home location, you know how quickly things can get complicated. From day to day, that might mean:

Staying organized across teams and locations
Protecting sensitive data for every family you serve
Ensuring consistent, high-quality care—no matter which door a family walks through

That’s exactly why we built Multi-Location Support into Tribute Management Software.

With this new feature, your staff can be assigned to specific locations—so they only see the cases, forms, and data relevant to where they work.

It’s a simple change with big impact: less clutter, fewer mix-ups, and a smoother experience for everyone involved.

What It Means for Staff:

Clear, focused access to the right information
Less time spent double-checking or fixing mistakes
Fewer distractions, faster training, and improved workflows

What It Means for Families:

A more consistent experience across all your locations
Stronger privacy and security for sensitive personal details
Accurate, well-organized paperwork that makes decisions easier

Whether you're running two locations or twenty, Multi-Location Support helps your business grow — without adding complexity behind the scenes.

Human Touch Makes All the Difference

Wed, 20 Aug 2025 13:38:58 GMT

Human Touch Makes All the Difference

According to a Forbes Advisor survey , more than half of businesses (56%) are now using AI for customer service. However, 71% of customers would rather resolve issues by directly talking to a human agent.

At Tribute Technology, we understand that while technology is essential, great customer service still needs a personal touch.

That’s why we’ve made a significant improvement: every client now has a dedicated account manager . This means you’ll have a direct point of contact who understands your funeral business and your unique needs.

A key part of these changes is the leadership of Ray Rauch , our new Vice President of Customer Support. Ray brings a wealth of experience and a deep understanding of what customers need.

He’s already helping to improve response times and ensure that our support is better aligned with how funeral professionals really work. Ray’s goal is simple: to make your experience faster, more responsive, and focused on what matters most to you.

What This Means for You

Personalized Support : With a dedicated account manager, you’ll have a direct point of contact who knows you and your specific needs.
Faster Responses : We’re improving response times so you get the help you need, when you need it.
Support That Understands You : Our team is focused on providing solutions that are relevant and tailored to your business.

Contact Support:

General Support : 1-844-200-6020
eCommerce Support : 1-866-303-1880
Online Support Form : Fill it out anytime, and we’ll connect you with the best team member for your needs.

Streamlining Paperwork with Tribute Forms eSign

Wed, 20 Aug 2025 13:36:58 GMT

Now, families can sign documents without being physically present.

With time-sensitive paperwork, delays shouldn’t be a concern. Tribute Forms eSign allows funeral homes to collect signatures remotely, speeding up the process and reducing stress for everyone.

Benefits for Funeral Homes

Faster Turnaround: Documents are signed in minutes, not days.
Real-time Tracking: See who’s signed and who’s still pending.
Convenience: Families can sign anytime, anywhere, on any device.
Cross-border Support: Easily get signatures across time zones.
Increased Efficiency: More time for client care, less time on paperwork.

Benefits for Families

Convenience & Comfort: Sign documents from home or on the go.
Faster Arrangements: Complete documents like cremation authorizations instantly.
Family Coordination: Multiple signers can review and sign from different locations.
Fewer Errors: Digital forms reduce mistakes and ensure nothing is missed.
More Compassionate: With easier paperwork, funeral directors can focus on supporting families.

 Questions? You can contact our support team by phone, email, or through our online form — whichever is easiest for you:

General Support: 1-844-200-6020
eCommerce Support: 1-866-303-1880
Online Support Form: Fill it out anytime, and we’ll connect you with the best team member for your needs.

Explore Tribute Forms eSign in Tribute Management Software to streamline your paperwork and improve the experience for both staff and families.

Tribute Technology and Chptr Launch Nation’s Largest Broadcast Memorial Platform Across U.S. TV Markets

Tue, 19 Aug 2025 12:32:53 GMT

Tribute Technology and Chptr Launch Nation’s Largest Broadcast Memorial Platform Across U.S. TV Markets

Waunakee, Wisconsin - 19th August 2025 — Tribute Technology and Chptr have announced a major expansion of their successful Tribute Spotlights partnership, bringing modern video memorials and obituaries to more families and communities than ever before. Starting today, the nation’s largest broadcast memorial platform will deliver these dynamic tributes across TV stations and local news websites in markets nationwide, uniting the timeless act of remembrance with the powerful reach of local media.

Through expanded partnerships with leading broadcast groups — including Hearst, Sinclair Broadcast Group, Gray Television, Paramount, and others — funeral homes can now offer families professionally produced video death notices and tributes that air on local television and appear on station websites.

Aired TV tributes are produced, distributed, and broadcast daily, with every tribute linking directly back to the funeral home’s website, driving valuable traffic, strengthening community connections, and extending the legacy of loved ones far beyond the service. A new integration with Tribute Technology websites allows funeral homes to send information for aired tributes with just a click of a button on their website admin panel, reducing duplicate entry.

Additionally, obituaries on the Tribute Technology website platform will soon automatically publish to the local television website and link back to the funeral home at no additional cost. This drives awareness among community members and increases traffic and SEO value for each obituary, which is a big step in helping funeral homes get ahead of obituary scrapers.

Reaching Families and Communities at Scale

Over the next several months, the new digital companion features to the Tribute Spotlights broadcast memorial experience will roll out to hundreds of local news websites and will include obituaries automatically posted to the news site. This rollout provides a radically new way to ensure sustained visibility of memorials for families and consistent awareness for participating funeral homes.

“Obituaries are no longer just words on a page—they’re gateways to connection,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. “Tribute Spotlights amplifies the memorial experience and empowers families to foster those vital relationships, reaching more people in the community , especially with loose ties. And with our exclusive feature of auto-publishing obits on TV news sites, families’ stories extend further than ever before.”

Built for Funeral Directors

Tribute Spotlights will be fully integrated in all Tribute Technology-powered funeral home websites, fitting seamlessly into existing workflows without requiring new systems or additional staff effort by partner funeral homes. Tribute’s extensive obituary syndication network powers the scale of this initiative, enabling Chptr to bring video memorials to hundreds of media markets nationwide and making the service immediately available to Tribute’s network of more than 9,000 funeral homes.

“We’re helping funeral homes reestablish themselves as the center of remembrance in their communities, where stories are honored and shared far beyond the service itself,” said Rehan Choudhry, CEO of Chptr.

From Obituary to Community Connection

Tribute Spotlights, powered by Chptr, transforms traditional obituaries into compelling video death notices that broadcast on local television and appear prominently on station websites, ensuring every life story reaches the people who need to hear it. Beyond broadcast reach, Tribute Spotlights serves as a comprehensive memorial platform: automatically generating social-ready visuals for seamless family sharing, preserving memories through lasting digital tributes, and offering white-glove tribute video production that captures the essence of a life through personalized storytelling and professional filmmaking.

About Chptr

Chptr is a storytelling platform for the modern age, dedicated to preserving and sharing stories in ways that transcend traditional memorialization. By transforming memories into beautifully crafted narratives, Chptr helps families and communities honor the past, connect in the present, and ensure stories live on forever. Through broadcast video technology and immersive storytelling, Chptr bridges the gap between personal history and public remembrance. Learn more at www.chptr.com .

About Tribute Technology

Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving over 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families. To learn more, visit www.tributetech.com .

Media Contact:
Heather McWilliams Mierzejewski
VP of Marketing
Heather.mierzejewski@tributetech.com
303-717-3774

Tribute Technology Announces Strong Start to 2025, Driven by Innovation and Digital Reach

Wed, 13 Aug 2025 19:57:13 GMT

FOR IMMEDIATE RELEASE

August 13, 2025

Contact for Further Information:

Tribute Technology

315 Raemisch Rd., Ste. G

Waunakee, WI 53597

press@tributetech.com

Tribute Technology Announces Strong Start to 2025, Driven by Innovation and Digital Reach

WAUNAKEE, Wis. – Tribute Technology, the leading provider of technology solutions for the funeral and cemetery profession, announced a strong first half of 2025 with notable year-over-year growth across multiple areas of its business. The company achieved solid increases in both revenue and EBITDA, underscoring how its commitment to helping funeral professionals thrive in a digital world drives growth.

Tribute Technology’s platform continues to serve as an important connection point for families and communities during life’s most meaningful moments. In the first six months of the year, the company recorded more than 550 million obituary visits across client websites, demonstrating the scale and reach of its digital presence as families increasingly turn to online spaces to honor and remember loved ones. This digital reach was bolstered by a 9 percent increase in new funeral home websites launched year over year, expanding the number of firms able to connect with their communities online.

“Everything we do starts with the customer in mind,” said Craig Greenseid, chief executive officer at Tribute Technology. “We’re seeing real momentum across the business, and that’s thanks to the strength of our team, the clarity of our mission, the strong partnerships we’ve built with funeral professionals, and our commitment to delivering powerful technology.”

For Tribute Management Software, new systems launched increased 70 percent for the first half year over year, demonstrating Tribute Technology’s continued leadership in management software for the profession. This also reflects the platform’s expanding role in helping firms streamline operations, manage data more effectively, and provide a seamless experience for families.

Marketing services revenue increased 11 percent year-over-year, underscoring the value of these solutions in helping firms grow and connect with their communities.

Most importantly, eCommerce commissions earned by funeral homes in the first half of 2025 increased 7 percent compared to the same period last year, fulfilling Tribute Technology’s commitment to continually increase earnings for its website customers through optimization.

Platform Enhancements to Support Funeral Professionals and Fuel Growth

Tribute Technology introduced a series of product and service enhancements in the first half of the year to improve efficiency, personalization, and digital outreach for funeral professionals. Among the highlights was the launch of Obit360, a next-generation obituary platform designed to help funeral homes and families get more value from every obituary. Obit360 offers an improved user experience, increased engagement, and easier access to event details—helping each obituary reach more people and generating increased traffic to funeral home websites.

Strengthened Service Model and Expanded Partnerships

To better serve its clients, Tribute Technology restructured its support and account management teams, assigning a dedicated account manager to every funeral home partner. In addition, Tribute Technology expanded its partnership with Chptr to scale Tribute Spotlights—a unique feature that broadcasts death notices on local television stations, extending reach within local communities and honoring loved ones in a highly visible and meaningful way.

Looking to the second half of 2025, Tribute Technology will continue to release AI-powered tools, introduce new features in its management software, and deliver continued enhancements across its product suite. These updates are designed to help funeral professionals operate more efficiently, grow their businesses, and strengthen their connections with families.

Tribute Technology’s strong performance in early 2025 reflects its investment in customer-driven innovation, agile product development, and its mission to help firms build trusted, modern brands within their communities. This momentum reflects Tribute Technology’s continued growth in its customer base, expansion of its platform, increased adoption of management software and websites, and higher commissions earned by its funeral home partners.

About Tribute Technology:

Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving more than 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families. To learn more, visit www.tributetech.com .

Media Contact:
Heather McWilliams Mierzejewski
VP of Marketing
Heather.mierzejewski@tributetech.com
303-717-3774

Introducing the New Tribute Knowledge Base: Your First Stop for Support

Thu, 07 Aug 2025 11:19:41 GMT

Your new go-to resource for fast, helpful answers.

At Tribute Technology, we’ve always prioritized exceptional customer service. Now, we’re making it even easier for you to get the help you need — when you need it.

Faster Answers. Smarter Support.

Our brand-new Tribute Knowledge Base is live and ready to serve as your go-to resource for instant guidance, training, and troubleshooting. Whether you're launching a new product, updating your website, or simply have a quick question, you can:

Find how-to information in just a few clicks
Chat live with our support team (currently available 8 a.m.–8 p.m. ET for Tribute Websites, with more hours coming soon)
Troubleshoot in real time with step-by-step instructions
Search for answers across all Tribute Technology products and services

What Can You Explore?

Tribute Knowledge Base is packed with articles, tutorials, and videos covering all aspects of your Tribute Technology tools:

Website Dashboard – Track condolences, visitations, and forms
Obituaries – Learn to edit, customize, and manage posts
Tribute Pay – Access everything from insurance assignments to crowdfunding
Tribute Store – Monitor flower and memorial tree orders
Tribute Video – Create and manage memorial video content
Tribute Management Sofware & Case Management – Get help with case statuses, forms, contracts, and reports
Tutorial Videos – Quick, guided training to get you up and running fast

Get Help — Your Way

Whether you prefer to search, browse, watch, or chat, Tribute Knowledge Base puts you in control. It’s support, simplified.

Visit the Tribute Knowledge Base now and see what’s possible.

What’s Next in Support: Faster, Smarter, More Connected Than Ever

Wed, 30 Jul 2025 14:59:30 GMT

If you’ve noticed our support experience improving, just wait — there’s more on the way!

As we continue evolving how we serve you, we’re not just refining what we do behind the scenes. We’re transforming how you can reach us — and how quickly we can get you what you need.

And it’s all happening under the leadership of our new VP of Support, Ray Rauch. With Ray at the helm, we’re sharpening our systems and doubling down on what matters most: creating a smoother, more responsive experience for you.

We know your time is limited and your focus is on families. That’s why we’re rolling out powerful, intuitive tools that make getting help faster, easier, and more flexible — without losing the personal touch you’ve come to expect.

Text Us Anytime: SMS Support is Coming

Soon, you’ll be able to text our support team directly for fast answers on the go. Whether you’re between services, away from your computer, or just prefer a quick back-and-forth, SMS support will bring faster, more mobile-friendly communication right to your fingertips.

Real-Time Chat When You Need It

Need quick clarification or a walk-through in real time? New live chat capabilities will make it easy to get answers without picking up the phone. You’ll be connected to the right person, right away — no waiting, no phone trees.

Smarter AI, Still Human at Heart

We’re building AI-powered chat features that can answer common questions instantly — 24/7. But don’t worry, it’s not replacing your support team. It’s freeing them up to focus on the more complex questions, while giving you faster help for the routine ones. Think of it as your always-on support assistant, backed by real people when you need them.

One Call. One Connection.

Say goodbye to bouncing between departments. We’re investing in smarter ticket routing and unified communication systems to make sure that when you call, you’re connected to the right person — the first time. No repeat explanations. No getting passed around. Just answers, fast.

Reach Us Your Way

As a reminder, you can contact our support team by phone, email, or through our online form — whichever is easiest for you:

General Support: 1-844-200-6020
eCommerce Support: 1-866-303-1880
Online Support Form: Fill it out anytime, and we’ll connect you with the best team member for your needs.

These Are More Than Features — They’re a Promise

Every update is designed to support how you work. Whether you’re texting us a quick question, chatting through a more complex issue, or picking up the phone for a deeper conversation, you’ll be met with smart, responsive support that puts your needs first.

We’re excited about what’s coming, and we’re building all of it with you in mind.

Stay tuned. The future of support is just getting started.

Tribute Technology Announces Obit360: A Reimagined Obituary Experience for the Digital Age

Thu, 24 Jul 2025 12:20:18 GMT

FOR IMMEDIATE RELEASE July 24, 2025

Contact For Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI, 53597
press@tributetech.com

Tribute Technology Announces Obit360: A Reimagined Obituary Experience for the Digital Age

WAUNAKEE, WI – Tribute Technology has announced the upcoming launch of Obit360 , a next-generation obituary platform that transforms how families and communities engage with online memorials.

Obit360 is the most significant evolution of Tribute Technology’s obituary experience to date, delivering a faster, more intuitive, and emotionally resonant design built for today’s digital expectations. Optimized for mobile, powered by improved SEO, and designed to increase engagement and revenue, Obit360 helps funeral homes better serve families while elevating their online presence.

“Obit360 is the result of listening closely to our clients and the families they serve,” said Craig Greenseid, CEO of Tribute Technology. “We knew the obituary experience needed to evolve — so we built something faster, smarter, and more personal. Obit360 helps funeral homes create deeper connections and greater value from their websites.”

Matt Powell, Tribute Technology’s Chief Technology Officer, added, “We’re seeing a fundamental shift in how families connect and grieve, and it’s happening online. In the first 48 hours after a death, more than 25% of all obituary traffic occurs, and that traffic is not passive. It drives condolence messages, flower orders, donations, even attendance. Obit360 was built to meet this moment: to turn every obituary into an engine of connection, compassion, and community, and to help funeral homes turn visibility into real-world impact.”

Built for the Way People Engage Today

Obit360 was designed using real user behavior, family feedback, and industry best practices. It introduces a clean, scrollable layout that places details all in one continuous view — no tabs or extra clicks required. With 70–80% of visitors arriving on mobile, the platform delivers a smooth, intuitive experience on any device while keeping the focus on the loved one being honored. Pages load 30% faster, rank higher in search results, and display sympathy gift options directly within the tribute — leading to a 60% increase in purchases. The straightforward design helps reduce confusion, minimizing support calls from families and guests.

Real Results for Funeral Homes

Firms using Obit360 report major improvements: obituary page visits have increased by 97%, condolence messages by 86%, and sympathy gift purchases by 60%. With fewer support requests, stronger engagement, and a more modern online presence, funeral homes are deepening their connection with families while elevating their digital brand.

Available Soon

Obit360 will be available first to funeral homes on Tribute Technology’s Premier Partner Network, with expanded availability to follow.

Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com .

About Tribute Technology:

Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.

Funeral Expense Reimbursement for Texas Flood Victims’ Families

Fri, 18 Jul 2025 15:07:12 GMT

Up to $10,000 in assistance from Samaritan’s Purse

In response to the devastating July 2025 floods in Central Texas, Christian humanitarian organization Samaritan’s Purse is offering up to $10,000 per victim to help grieving families cover funeral costs — either by reimbursing the family or paying the funeral home directly.

Support is offered whether funeral expenses have already been paid or are still pending. Families can apply directly or through their funeral home.

Who Is Eligible?

If funeral expenses have already been paid and the family does not plan to apply for FEMA assistance, they may submit a Funeral Expense Reimbursement form along with a funeral home receipt for approval and reimbursement.
If funeral expenses have not yet been paid, families may submit the form with a funeral home invoice, and Samaritan’s Purse will pay the funeral home directly.

Covered expenses include:

Funeral service costs
Burial plot expenses
Vault cost

How to Apply

A funeral home or family member may complete the Funeral Expense Reimbursement form and submit it with the required documentation. The primary family member responsible for arrangements must sign the form. Samaritan’s Purse will review the request, confirm the information, and process the payment accordingly.

Download the Funeral Expense Reimbursement Form

For help or more information, contact Samaritan’s Purse at 828-588-4663 or email USDisasterRecovery@samaritan.org .

Building on Excellence: Elevating Support to Serve You Better

Fri, 18 Jul 2025 14:42:23 GMT

At Tribute Technology, support isn’t just a department — it’s part of how we serve you. And now, that experience is more streamlined, responsive, and personalized than ever before.

These updates aren’t just about change. They’re about setting a higher standard for the kind of support you deserve.

You’ve always delivered for the families who count on you. Our goal is to keep delivering for you — with tools and service that evolve to meet your needs. We’ve made behind-the-scenes improvements to bring you faster answers, more familiar voices, and a support team that understands your world.

Dedicated Support for Your Firm

You deserve support that feels personal — and now, clients have a go-to account manager who knows their funeral home and how they work.

Having someone who already understands your needs means fewer steps and quicker solutions — every time.

Support That Moves at the Speed of Your Day

Under the leadership of our new VP of Support, Ray Rauch, we’re scaling our team and sharpening our systems — with a focus on creating a smoother experience for you. The result?

Quicker response times
Smarter routing
More meaningful conversations

Whether it’s a question about a contract, your tech, or something you just need done fast — we’re here, with real people ready to help.

How to Reach Us

You can contact our support team by phone , email , or through our online form — whichever is easiest for you.

General Support: 1-844-200-6020
eCommerce Support: 1-866-303-1880
Or, use our online support form and we’ll connect you with the best team member for your needs.

We’re proud of what’s already changed — and we’re just getting started.

AI is Changing the Way Families Search the Web: Are You Ready?

Thu, 10 Jul 2025 19:39:10 GMT

Simple best practices to help your funeral home stay visible online

Families aren’t finding funeral homes the way they used to.

For the first time ever, Google’s share of traffic volume is dropping. Instead of clicking through to websites, more people are getting instant answers directly from search engines and AI tools like ChatGPT and Google’s Search Generative Experience — right there on the results page.

This shift is changing how families discover businesses like yours — and it’s already reshaping what it takes to stay visible online.

What Is GEO?

Generative Engine Optimization (GEO) is a way search engines organize and share information. Instead of simply listing websites, they now pull in details, quotes, and summaries from across the internet to answer user questions.

That means your website and content need to be clear, helpful, and structured in a way that tools like ChatGPT can easily understand.

Real SEO Success Takes More Than Shortcuts

While new tools and trends may seem helpful, real SEO success comes from making ongoing improvements based on data. We update our SEO strategy regularly to keep up with changes in search engine algorithms, content trends, and what drives conversions.

This helps your website stay visible to families when they search online.

Best Practices That Make a Real Difference

At Tribute Technology, we’re more than a website provider. We’re a long-term partner, and we’ve built our entire system around helping funeral homes succeed in this new environment. That starts with doing the small things right:

Fresh, local content

Updates about your staff, services, and community events help show families (and search tools) that your business is active, engaged, and relevant.

Simple, natural language

Write the way you speak to families. AI search tools are designed to understand plain language, not jargon or “keyword stuffing.”

Consistency everywhere

Keep your business name, hours, and service details aligned across your website, Google Business Profile, and social media. This builds trust and improves your visibility across all channels.

Everything working together

When your website, obituaries, marketing tools, and scheduling features are all connected in one place, it’s easier to stay organized — and easier to get found online.

One Home for Your Digital Presence

You’re already doing so much for families. Managing your online presence shouldn’t be just another task on your list.

That’s why Tribute Technology brings everything together — your website, marketing tools, social presence, and more — into one connected solution built specifically for funeral professionals.

Our system is , backed by real people who understand your work, and supported by best practices that make it easy to stay ahead without having to do more. Tribute’s SEO strategy is continuously refined to reflect algorithm shifts, content trends, and conversion insights to help your firm gain visibility online and reach new families.

Want to learn how a Tribute Technology website and marketing services can help you stay ahead? Let’s connect.

Why Fast Death Notices Drive Better SEO, Happier Families, and Stronger Results

Thu, 10 Jul 2025 17:07:59 GMT

Post early. Show up first. Serve better.

If there’s one small habit that can make a big impact on your funeral home’s success, it’s this:

Post a death notice online immediately.

Even if the full obituary or service details aren’t finalized, getting a name and basic information up fast benefits everyone — families, your team, and your visibility.

Here’s why speed matters:

1. Be First on Google

When a death occurs, people search for the obituary — and fast. So do third-party obituary sites and newspapers.

If you wait, they may get indexed first, sending traffic away from your site.

Posting even a simple death notice early helps your funeral home rank first — right where it belongs.

2. Fewer Questions, Faster Comfort

Loved ones want to know: Is the obituary up? Can I share the link?

A quick death notice gives them an immediate answer and something to share.

With "subscribe to updates" features, friends and family can get notified when more details are added — reducing back-and-forth and giving peace of mind right away.

3. More Time Means More Engagement

The earlier a notice goes live, the more it can:

Collect condolences
Drive flower or memorial tree orders
Be shared via social, text, and email
Boost time-on-site and visibility

Tribute Technology platform data shows funeral homes that post within three days see up to 30% more traffic . That’s more visibility, more family support, and greater long-term value.

4. A Small Shift, Big Impact

Fast death notices are a simple operational change that:

Reduce confusion
Improve search rankings
Offer a clear, immediate connection
Lighten your team’s load

Want to learn more?

Watch our free webinar: Fixing the Friction: Real Solutions to the Challenges You Face Every Day

Urgent Scam Alert: Credit Card Fraud Targeting Funeral Homes

Tue, 08 Jul 2025 01:41:00 GMT

Watch out for fake service requests involving third-party payment transfers.

Multiple funeral homes have recently been targeted by a sophisticated credit card scam — and we want to help you and your staff stay protected.

The scam begins with someone contacting a funeral home to plan a memorial service — often providing specific details like a clergy member, a short visitation, and live music. The request sounds legitimate, but the goal is to involve the funeral home in a fraudulent financial transaction.

Here’s how the scam typically works:

A person posing as a family member asks the funeral home to book and pay an outside vendor (usually a band or performer) on their behalf.
The scammer provides a credit card to cover the full cost of the service , including the vendor payment.
The vendor, however, only accepts wire transfers , and urges the funeral home to send the money quickly.
Once the money is wired, the original credit card charge is reversed or found to be fraudulent , leaving the funeral home liable for the loss.

Red flags to watch for:

Requests to pay third-party vendors directly using funds passed through the funeral home
Vendors who won’t accept credit cards or checks and insist on wire transfers
Out-of-state callers or unfamiliar names that can’t be easily verified
Obituaries or service details that feel generic, vague, or inconsistent
High-dollar transactions with urgent or last-minute timing

How to protect your firm:

Decline to act as a middleman for vendor payments
Verify family identities and relationships when working with unfamiliar names or locations
Trust your instincts and train your staff to speak up if something feels off
Use caution with high-dollar transactions from new or out-of-town contacts

These scams can be convincing — but awareness is your best protection. Take a moment to share this warning with your team and stay alert for similar patterns.

If you’ve encountered suspicious activity or have concerns about a potential scam, contact your local authorities or report it at reportfraud.ftc.gov .

Getting More from the Most-Viewed Page on Your Website

Wed, 02 Jul 2025 17:46:06 GMT

Obituaries Are the First Step to Good Marketing — Here’s What Comes Next

Helping families share, remember, and stay connected long after the service.

Obituaries are often the most visited and shared content on a funeral home’s website. They reflect care, attention, and a moment when the community is paying attention.

But what happens after that moment?

Tribute Technology helps funeral homes carry that attention forward — offering ways to stay connected with families and communities beyond the initial visit.

Obituaries Are a Starting Point

Families aren’t thinking about digital tools. They’re focused on remembering someone they love.

That’s why it’s important to make obituaries easy to share, simple to navigate, and meaningful to engage with — not just in the moment, but over time. Tribute Technology supports that process, helping funeral homes offer an experience that continues after the obituary is posted.

Ways Tribute Technology Supports the Obituary Experience

Sharing That Feels Natural
Built-in tools make it easy for families to share obituaries by text, email, or social media — helping others learn about the death and take part in honoring the person’s life.

More Ways to Stay Involved
Visitors can leave messages, send flowers or plant trees, or choose to receive memorial reminders. These features invite participation and support, even from those who live far away or hear the news later.

Structured for Search
Obituaries are formatted so that they can be found easily through search engines and AI tools, helping people find the information they need without confusion.

Clarity on What’s Happening
Funeral homes can see how obituary pages are being used — how often they’re viewed, shared, or interacted with — offering a fuller picture of how people are engaging.

What Makes a Strong Obituary — and Why That’s Only the Start

The most helpful obituaries often include:

A thoughtful life story
A recent photo
Service details and livestream links
A space for memories and condolences
Options to send flowers, donate, or plant a tree
Tools for easy sharing
Mobile-friendly formatting

These pieces work together to make the obituary more accessible and supportive. But for many funeral homes, the real value comes in continuing to offer connection and care after the obituary is posted.

Tribute Technology helps make that possible. Learn more about Tribute Websites right here.

Celebrating the 2025 Tech-Enabled Funeral Home Award Winners

Mon, 23 Jun 2025 20:20:41 GMT

Honoring the professionals who are using technology to lead with care, clarity, and impact

We’re honored to announce the recipients of the 2025 Tech-Enabled Funeral Home Awards , recognizing forward-thinking professionals who are leading the way in funeral service innovation.

These honorees aren’t just keeping up with change — they’re shaping the future. By embracing digital tools, simplifying operations, and strengthening human connections, they’re redefining what excellence looks like in our profession.

Honorees of the 2025 Tech-Enabled Funeral Home Awards include:

Ryan Johnson , Funeral Director, Knapp-Johnson-Harris Funeral Home
Paul St. Pierre , President, St. Pierre Family Funeral & Cremation Services
Brian Givnish , President, Life Celebration, Inc.
Thomas Tierney , Owner, The Green Cremation & John F. Tierney Funeral Home
Lindsay Granson , Chief Operating Officer, Heritage Family Funeral Services
Will Andrews & Chad Jackson , President & Vice President, Anthem Partners
Brian Joseph , President, Verheyden Funeral Homes
Bob Arrington , President and Founder, Arrington Funeral Directors

Each of these leaders is using technology not as a replacement for care — but as a way to enhance it. From smarter workflows to AI-powered tools, they’re creating better experiences for both families and staff.

Let’s celebrate the people who are making our profession stronger, smarter, and more connected.

Why Texting Is a Must-Have in Funeral Home Outreach

Mon, 23 Jun 2025 20:08:07 GMT

Why Your Website Traffic May Have Dropped — And What to Do About It

Mon, 23 Jun 2025 19:57:17 GMT

Google’s latest update is changing how people find information. Here’s what it means for your business.

If your website traffic dipped recently, you’re not alone.

Between March 14–27, Google rolled out a major core update, introducing AI Overviews that are changing how search results work.

Instead of sending users directly to websites, these AI summaries answer questions at the top of the page by pulling info from many sources. Even if your content helps shape the answer, you might not get the traffic.

What This Means for You:

Organic traffic may stay lower than before March
Local searches (like “funeral home near me”) still show local listings and ads
Paid ads are now appearing at the top and bottom of results pages—potentially reducing ad costs

How to Stay Visible:

Keep your Google Business Profile fresh
Post updates, respond to reviews, and check for accuracy.
Publish original, high-quality content
This improves your chances of being referenced in AI Overviews.
Run targeted ads
New placements could make paid search more effective than ever.

We’re closely watching the impact of these changes and helping our clients adjust.

Need help reviewing your strategy? We can help! Our digital marketing services will keep you on top of the latest trends in digital marketing and help you stay visible for families in your community. Learn more here .

Fixing the Friction: What We Learned from the Real Solutions Webinar

Thu, 12 Jun 2025 16:06:45 GMT

What’s working now, with innovations you can use today

Tribute Technology’s recent “ Fixing the Friction: Real Solutions to the Challenges You Face Every Day ” webinar hit home for funeral professionals dealing with the usual suspects: too much to do, not enough help, disconnected systems, and families who want more—faster.

Hosted by Ryan Thogmartin of Connecting Directors , the session featured Courtney Gould Miller and Jason Truesdell from Tribute Technology. Their focus? Real, data-driven solutions designed to reduce stress and save time—without adding staff.

Key takeaways:

Email automation is a game-changer. Automated email isn’t just easier—it generates 320% more revenue than non-automated messages.
Your email list is a goldmine. It’s one of the most powerful tools for deepening relationships and reclaiming time.
AI isn’t the future—it’s now. From smarter workflows to instant obits via Death Notice, tech tools are making a measurable impact.
SEO is evolving, not disappearing. AI-powered content tools can help you stay visible—without the heavy lifting.

As Courtney said:

“If we’re not using all that technology has for us, families lose trust.”

Watch the replay and access all the tools mentioned here: https://www.tributetech.com/watch-real-solutions-webinar

Inside Tribute Obituary Writer: How It Works

Tue, 10 Jun 2025 17:18:53 GMT

Every funeral professional has been there — sitting across from a family as they work through grief, tension, or even estrangement, all while trying to write something as personal and permanent as an obituary.

The pressure to get every detail “just right” falls on the family — and just as often, on you.

Sometimes, obituaries are pulled together quickly. Other times, families stall out, unsure what to say or how to begin. That’s when the phone calls start — or they head straight to Google, hoping to find the right words.

Tribute Obituary Writer makes a difficult process worlds easier.

This simple tool, built right into your website, helps families write a meaningful obituary in just seconds — whether they’re at home or sitting with you in the arrangement room.

What It Does

Tribute Obituary Writer walks families through a few thoughtful prompts — details like when and where someone was born, what mattered to them, and how they’ll be remembered. Then, with a single click, the AI transforms those answers into a fully written obituary.

Families can instantly preview versions in different tones: warm and heartfelt, formal and traditional, or celebratory. With each option, the writing shifts to match the style that best reflects their loved one’s personality.

How It Works

Tribute Obituary Writer is powered by the same AI technology used in tools like ChatGPT, built on what’s called a large language model. It doesn’t use templates or prewritten scripts. Instead, it’s been trained on billions of words and examples of real human writing.

That training allows it to create original text that’s not just grammatically correct — it sounds natural, compassionate, and human.

As for the different tone options? That’s thanks to prompt engineering, subtle behind-the-scenes cues that guide the AI to write in distinct voices, all tailored to help families feel seen and understood.

Why It Matters

For your team: Less time on drafts, edits, and phone calls.
For your families: A stressful task becomes simple — and even healing.
For your business: A modern, meaningful service available 24/7, right on your website.

Tribute Obituary Writer helps you offer the right words — right when they’re needed.

Fixing the Friction: A Free Webinar for Funeral Professionals

Tue, 10 Jun 2025 16:46:03 GMT

On Wednesday, June 11, at 2 p.m. ET, Connecting Directors is hosting a webinar packed with practical ways to streamline your operations, support your staff, and grow your business.

Fixing the Friction: Real Solutions to the Challenges You Face Every Day

If you’re like most funeral professionals we talk to, you’re juggling too much — tight timelines, limited staff, and families who want more, faster. We’ve listened, and now we’re sharing the solutions that are actually helping firms ease the pressure and boost performance.

In just one hour, you’ll hear what’s working for top-performing firms across the country. We’ll cover workflow improvements, smart automation, and the kinds of tech tools that make your day smoother — not more complicated.

Here’s a look at what you’ll take away:

How to free up time with more efficient daily processes
Ways to increase obituary traffic and deepen family engagement
Tech integrations that reduce staff stress and improve service
Real-life examples of Tribute Managment Software and email automation in action

Hear from Courtney Gould Miller, Tribute Technology’s President of Commercial Markets, and Jason Truesdell, VP of Technology for Tribute Technology.

As a bonus, two lucky attendees will win Lead Logic free for six months — a powerful lead capture tool that helps turn website traffic into real business.

Can’t make it live? No problem. Register anyway and we’ll send you the full recording. Stick around for the live Q&A to get your questions answered in real time.

Anthem Partners Honored with Award at Trend ReCON 2025

Mon, 09 Jun 2025 17:15:01 GMT

Anthem Partners, a premier operator of funeral homes and cemeteries across North America, is proud to announce it has been named the recipient of the “Leader in All-in-One Technology” award by Tribute Technology. The award was presented at Tribute Technology’s Trend ReCON 2025, a two-day conference dedicated to helping funeral professionals thrive in a rapidly evolving industry.

This prestigious award recognizes organizations that are setting a new benchmark for how technology can transform every aspect of funeral service—from operations and staff empowerment to family experience and community engagement.

“We’re honored to receive this recognition from Tribute Technology, as it reflects our commitment to redefining how we support families,” said Chad Jackson, executive vice president of operations, Anthem Partners. “For us, technology is not just a tool—it’s a catalyst for empowering our teams and reimagining the way funeral homes operate.”

Tribute Technology is known for providing innovative solutions that make end-of-life celebrations more memorable, meaningful, and effortless. Their all-in-one platform empowers funeral professionals with seamless tools for personalization, operational efficiency, and online engagement—helping providers like Anthem Partners deliver both exceptional service and sustainable growth.

“Anthem Partners is raising the bar for what’s possible in funeral service,” added Courtney Gould Miller, president of commercial markets at Tribute Technology. “By embracing innovative, integrated technology, they’re not only increasing operational efficiency—they’re delivering a more personalized, transparent, and connected experience for families. Anthem isn’t just keeping up with industry change—they’re leading it.”

“Our focus has always been on making it easier and more meaningful for families to create services that truly honor their loved ones,” said Will Andrews, President, Anthem Partners – US. “This award is a testament to our team’s passion and expertise in delivering best-in-class digital solutions that result in improved operational efficiencies and increased family satisfaction.”

About Anthem Partners : Anthem Partners is a privately-held operator of cemeteries and funeral homes. Founded by industry professionals and backed by long-term, patient investors, they are actively seeking opportunities to grow with like-minded professionals and firms who share their vision. The founding principles of Anthem are respecting the unique history of the family businesses and acknowledging the lives lived in the communities they serve. To learn more, visit www.anthempartners.com .

About Tribute Technology: Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving over 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families. To learn more, visit www.tributetech.com .

Streamlining Your Printed Keepsake Process

Mon, 02 Jun 2025 20:55:10 GMT

Personalization isn't a nice-to-have — it’s what families expect. From custom wedding stationery to curated gift experiences, people are drawn to details that reflect who they are.

That same expectation extends to funeral services.

Families want more than generic prayer cards or basic memorial folders. They want materials that feel thoughtful, intentional, and tailored to the life being honored. But creating these customized printed keepsakes can be a time-intensive process for funeral directors who are already strapped for time.

Tribute Print can help.

With over 600 design themes — and the ability to upload custom photos and backgrounds — Tribute Print gives your funeral business the tools to create high-quality, personalized memorial stationery that truly reflects the individual being remembered. Even more, it helps you do so quickly and efficiently all while integrating with many management platforms.

From memorial cards and candles to guest books and bookmarks, each piece becomes a keepsake families will cherish.

What sets Tribute Print apart?

Integrated with Tribute Management Software and Tribute Websites — Case data flows automatically, saving time and reducing errors.
Fast, easy customization — Select a theme, personalize with photos, icons, and text, and print with confidence.
Full control — Customize branding, layout, paper size, and even printer calibration to fit your funeral home’s standards.

Why it matters now

Printed memorial keepsakes are not new to the profession, but funeral directors have more on their plates than ever. Tribute Print can help streamline the process of creating your printed materials without sacrificing any of the personal touch of customized tributes.

With Tribute Print, you can streamline your process and provide meaningful print materials that make a lasting impression.

If Trend ReCON’s Been on Your Radar — Make It Official

Tue, 27 May 2025 18:55:53 GMT

Practical strategies. Expert speakers. A future-focused event built for funeral professionals.

Trend ReCON 2025 is happening June 2–3 in Nashville — and it’s designed for funeral professionals who want to lead, not follow.

You’ll hear directly from industry experts, business leaders, and forward-thinking funeral directors on the issues that matter most right now:

Operating a profitable cremation-first model
Building revenue while staying competitive
Reaching the right families through targeted marketing
Balancing value and premium service offerings
Flexible financing that supports grieving families
Delivering truly personal, memorable services

You’ll walk away with practical strategies and proven approaches you can apply directly to your business.

Why Nashville?

Because inspiration doesn’t happen in a vacuum. You’ll experience forward-looking content in one of the country’s most exciting cities — with accommodations at The Joseph , Nashville’s top-rated luxury hotel.

If you’ve been thinking about attending, this is your moment.

Make it official. Join us at Trend ReCON, June 2–3.

Must-Read Social Media Stats for Funeral Homes: Mid-Year 2025

Tue, 27 May 2025 18:44:48 GMT

How Often to Post, When to Post, and Why It Matters More Than Ever

Social media has become one of the most important tools for connecting with families — not just during a time of need, but long before they ever make the first call.

In the first half of 2025, our Tribute Technology experts analyzed billions of data points from funeral homes across the country. The result? A clearer-than-ever picture of how funeral professionals should be showing up online to build trust, grow awareness, and stay ahead of the curve.

If you're wondering when to post, how often, or what actually drives engagement — these stats are for you.

How Often Should You Post?

Post 3–5 times per week.
That’s the current sweet spot for visibility and engagement. Less than that, and your audience forgets you. More than that, and engagement plateaus.

Posting consistently sends a clear signal: you're active, responsive, and present in the community — even online.

When Should You Post?

Engagement peaks during two daily windows:

Morning: 8:00–10:00 AM
Evening: 6:00–8:00 PM

These windows are when your core audience — adults 45+ — are most active online. Scheduling posts during these times maximizes your chances of being seen, clicked, and shared.

Bonus Stat: Organic Reach Is Still Shrinking

On average, only 2–3% of your followers will see your posts without paid promotion.

That means even great content can go unnoticed unless you boost it. But here’s the good news: targeted social ads are still one of the most cost-effective ways to reach local families — especially when paired with consistent posting.

Let’s Get Social

Our Social Media Marketing services are built specifically for funeral homes.

You’ll get:

✔️ Engaging, branded posts created for you
✔️ High-performing ads that reach families in your community
✔️ 24/7 comment monitoring and response

It’s everything you need to show up well online — with none of the stress of doing it all yourself.

Let’s Get Social – Learn more about our social media services

3 Mega-Trends That Matter for Marketing This Summer

Tue, 20 May 2025 12:13:17 GMT

And how smart funeral professionals are staying ahead

As we head into summer, marketers across industries are feeling a mix of optimism and pressure.

While the economy shows signs of resilience and AI continues to spark curiosity, marketing teams are still facing tight budgets, intense competition, and rising consumer expectations.

For funeral professionals, the key isn’t to do more — it’s to do the right things better.

Here are three marketing trends worth paying attention to — and how to turn them into real results.

1. Your Website Is Still Your Most Powerful Marketing Tool

Your website is more than a digital presence — it’s the foundation of your entire marketing ecosystem." Yet too many funeral home websites are stuck in the past — slow to load, hard to navigate, or not built for mobile.

That’s a missed opportunity.

A high-performing website should make your firm easy to find, easy to trust, and easy to connect with — especially when families are searching under stress. It’s your first impression, your credibility check, and often, the difference between a bounce and a call.

Tribute Technology Websites are designed specifically for funeral homes — mobile-friendly, fast, and customized to reflect your brand. Paired with our marketing services, they create an effortless path from discovery to decision.

2. Trust Starts With Visibility — and Visibility Starts With Search

It sounds simple, but it's the foundation of modern marketing: if families can’t find you, they can’t choose you. Search engines remain the #1 discovery tool for funeral homes, but consumer behaviors are changing fast.

Today’s users expect relevant, helpful results — instantly. That means your funeral home’s search engine marketing (SEM) strategy needs to be both technically sound and emotionally attuned. Pages must load fast, answer questions clearly, and be designed for mobile-first visitors who are often searching under stress.

Tribute Technology’s Search Engine Marketing tools help ensure your firm shows up when and where it matters most — with speed, clarity, and compassion.

3. Your Data Is Telling You Something — Use It

Your website, obituary pages, and social media aren’t just digital tools — they’re powerful sources of information. Every click, scroll, and search reveals something about what families need and how they navigate their grief journey online.

Are they pausing on certain obituary sections? Are they bouncing after a few seconds? Are they engaging with Tribute Walls, service information, or memorial products?

When you connect these behavioral signals, you can personalize the experience, reduce friction, and guide families more intentionally — all while improving your marketing performance.

Tribute Technology’s behavioral marketing uses data from obituaries, site traffic, and social channels to help you deliver more personalized, responsive service — at every touchpoint.

Final Thought: Smart Marketing Is Measured Marketing

These trends aren’t just theories — they’re backed by data from real-world users and leading marketers. The most successful firms are investing in what works: a strong website, smart search visibility, actionable data, and trust built through experience.

Want to see how your marketing stacks up this summer? Let’s talk.

Tribute Technology Expands Executive Team to Accelerate Innovation and Growth

Thu, 15 May 2025 20:00:40 GMT

FOR IMMEDIATE RELEASE May 15, 2025

Contact for Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI 53597
press@tributetech.com

Tribute Technology Expands Executive Team to Accelerate Innovation and Growth

WAUNAKEE, WI — Tribute Technology, the leading provider of software and marketing solutions for funeral homes, cemeteries, and cremation businesses across North America, has announced the appointment of Craig Greenseid as Chief Executive Officer. This strategic move further strengthens the company’s leadership bench as it enters its next phase of growth, platform innovation, and customer experience enhancement.

Greenseid is a seasoned executive with more than two decades of experience driving transformation and customer-centric strategies across the technology landscape. Most recently, he served as a Managing Director and Operating Executive within The Carlyle Group’s private equity portfolio where he focused tech companies on how they scale and operate effectively — experience that aligns with meeting the needs of Tribute Technology's clients and the families they serve.

Greenseid has been a Tribute Technology board member for more than two years, deeply involved in shaping the company’s strategic priorities and roadmap investments. His expanded role ensures continuity in execution and clear alignment for the company’s vision for the future.

“It is an honor to join Tribute Technology as its CEO,” said Greenseid. “I am excited to lead this innovative company and continue working alongside the talented team to further its mission of delivering unparalleled solutions to the funeral and life celebration profession. Together, we will build on Tribute Technology’s strong foundation, serving our funeral home customers and the families they support in their communities.”

Prior to joining Tribute Technology, Greenseid held senior leadership roles at companies such as Blackboard and PowerSchool — where he served as Chief Revenue Officer and led a go-to-market organization that significantly expanded the company’s reach in the K-12 education technology space, an area he remains passionate about as the husband to a veteran teacher with 23 years of experience.

His appointment formalizes his transition from board advisor to operational leader, joining Courtney Gould Miller, President of Commercial Markets, and Matt Powell, Chief Technology Officer, who have been with Tribute Technology for a combined six years. Together they will drive Tribute Technology’s long-term strategic success.

“Craig has been an excellent partner to the Tribute Technology team while advising for Carlyle,” said Gould Miller. “His leadership, insight, and strategic perspective have been invaluable as a board member for the past two years. Having him step into the CEO role to lead the team through the next phase of innovation is ideal for our thousands of customers and our 450 employees.”

Over the past year, Tribute Technology has broadened its leadership team by appointing a new Chief Financial Officer, Anthony Cali, and Chief Operating Officer, Joshua Gibbs, which has reinforced the company’s commitment to stability and future innovation. The entire leadership team, combined with Greenseid’s operating expertise and passion for customer-centric products and service, positions Tribute to best provide value to the clients we serve with increased purpose and confidence.

As part of its ongoing investment in innovation, Tribute Technology also announced the launch of a completely reimagined obituary experience, now available across all Tribute Technology platforms. This enhanced offering is a testament to the company’s dedication to technology that centers the needs of grieving families while equipping funeral professionals with modern, meaningful tools.

With a strong financial foundation, Tribute Technology is committed to reinvesting in its platform, its people, and its partnerships—with a clear focus on helping funeral professionals thrive in a digital-first world.

About Tribute Technology
Tribute Technology is the leading provider of software and marketing solutions for funeral homes, cemeteries, and cremation businesses across North America. Trusted by thousands of firms, Tribute Technology’s suite of tools supports funeral professionals in serving families with compassion, efficiency, and modern digital experiences.

Media Contact:
Heather Mierzejewski
Vice President of Marketing, Tribute Technology
heather.mierzejewski@tributetech.com

It’s Time to Say Goodbye to Paperwork

Thu, 15 May 2025 13:28:46 GMT

All your case details, schedules, and tasks in one simple place

Think about how much of your day gets eaten up by tracking paperwork, confirming schedules, re-entering information, and answering, “Who’s handling this?”

Now, those scattered tasks and sticky notes can become one clear, organized system you can access from anywhere. You’ll spend less time chasing details — and more time helping families.

In fact, many funeral professionals report saving up to five hours per case with Tribute Management Software . Imagine what you could do with that time back.

Take Control of Your Day

No more flipping between notebooks, spreadsheets, and texts. Tribute Management Software gives you control over:

Cases: Enter information once and watch everything update automatically.
Operations: Know which cars are booked, what services are scheduled, and when.
Staff: Assign tasks, send reminders, and track who’s confirmed—all with built-in text messaging.
Your Website: Update your website automatically without copying information into multiple systems.

 Your Whiteboard, Reimagined

Your old office whiteboard worked… until you left the room. With Tribute Management Software , the digital whiteboard goes wherever you go. Check your team’s schedule, display it on a TV for staff, even see the weather for graveside planning — all from your phone, tablet, or computer.

Ready to Finally Say Goodbye to Paperwork?

NFDA Releases Global Consumer Study on Funeral Preferences

Wed, 14 May 2025 13:21:24 GMT

New report explores global funeral customs and consumer preferences

The National Funeral Directors Association (NFDA) recently released Across Borders, Across Traditions: A Global Study of Funeral Preferences , the first report to explore consumer views on funeral services and traditions across multiple continents.

The survey gathered feedback from over 4,000 individuals in 20 countries, providing insight into how people experience funerals, select memorial options, and engage with funeral professionals.

Summary of Key Observations

The study found that funerals play an important role in the grieving process across cultures. Respondents expressed appreciation for personal touches, such as customized music, tributes, and ceremonies that reflect individual lives.

Environmental awareness also emerged as a global trend, with many participants expressing interest in funeral options that minimize environmental impact.

The data also revealed that a significant number of people have limited experience with funeral planning, suggesting an ongoing need for clear communication and educational resources from funeral providers.

Resource for Funeral Professionals

Along with the report, NFDA has developed a companion guide with suggestions on how funeral homes can use the survey’s insights to better meet the expectations of today’s families.

Download the report and additional resources here.

Heritage Family Partners with Tribute Technology to Enhance Digital Growth and Succession Success

Tue, 13 May 2025 18:55:53 GMT

FOR IMMEDIATE RELEASE

Heritage Family Partners with Tribute Technology to Enhance Digital Growth and Succession Success

May 13, 2025 – Heritage Family, a premier succession planning company that helps funeral home owners navigate ownership transitions, is excited to announce a new strategic partnership with Tribute Technology, the leader in websites and digital solutions for the funeral profession. As the first step in this collaboration, all 66 websites for Heritage Family locations have been moved to the Tribute Technology platform, providing enhanced digital solutions for funeral homes across the network.

With this transition, each Heritage Family location now benefits from Tribute Technology’s modern, mobile-responsive website designs, integrated tools, and an improved user experience, enabling funeral homes to better serve families and connect with their communities.

“We are thrilled to begin this partnership with Tribute Technology to help empower the firms we support with the best technology available to serve families,” said Lindsey Granson, Executive Operations, Sales & Marketing Leader at Heritage Family. “The designs Tribute offered us help to set us apart in the market, and the onboarding and training of our field team was seamless. Our firms have already seen increases in SEO and revenue from the websites launched on the Tribute platform.”

Courtney Gould Miller, President, Commercial Markets at Tribute Technology, added, “We’re honored to be the digital foundation for Heritage Family and the incredible firms they support. This partnership is about more than just websites — it’s about helping local funeral homes thrive and grow, giving them the tools they need to stay connected and lead as digital brands in their communities.”

Looking ahead, Heritage Family will also transition to Tribute Management Software. This all-in-one platform will streamline funeral home operations by combining case management, collaboration tools, document handling, and reporting, all while integrating seamlessly with other Tribute Technology services.

This strategic partnership marks a significant step forward in supporting Heritage Family’s mission to ensure funeral homes continue to succeed through thoughtful succession planning, digital innovation, and exceptional service.

About Heritage Family: Heritage Family offers a succession planning alternative backed by more than 80 years of experience acquiring and supporting service-minded funeral homes. Heritage is committed to honoring the traditions, staff, and values each firm brings, while continuing the legacy its owners have built in their communities.

For more information contact:

Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI 53597
press@tributetech.com

###

Why Mental Health Needs to Be a Top Priority in Your Workplace

Fri, 09 May 2025 19:56:22 GMT

Funeral directors are expected to be calm, composed, and endlessly compassionate — but carrying others through their darkest moments comes at a steep personal cost.

Behind the professionalism lies a growing mental health crisis in funeral service that can no longer be overlooked.

Data That Demands Attention

50% of U.S. funeral directors showed signs of PTSD during the pandemic — three times higher than the general population (AIJR).
In Canada, 1 in 3 reported symptoms of anxiety and depression (PMC).
61% of U.S. funeral professionals rated their recent mental health as poor (PubMed).

These aren’t just numbers — they represent real people quietly breaking under the weight of constant emotional strain.

What’s Fueling the Crisis?

Emotional Labor: Continuously supporting grieving families while suppressing personal emotions leads to emotional exhaustion.
Long, Unpredictable Hours: On-call nights, weekends, and holidays plus disrupted sleep wear down resilience over time.
Isolation: Even while working with people, many professionals feel alone.

7 Ways to Support Mental Health in Funeral Service

1. Acknowledge the Emotional Toll
Compassion fatigue is a very real consequence of this work. Recognizing its impact is the first step toward protecting mental health.

2. Set Healthy Emotional Boundaries
It's easy to internalize the grief of others. Techniques like post-service debriefing or symbolic rituals — stepping outside, washing hands — can create emotional separation and help prevent overload.

3. Create a Culture of Support
A supportive workplace doesn’t require grand gestures. Casual conversations, shared hobbies, laughter, and small acts of kindness — like stepping in for an overwhelmed colleague or having a therapy dog in the office — all build emotional safety and community.

4. Encourage Time Off and Rest
Regular breaks are essential. Without time away, the risk of physical and emotional burnout increases. Rest isn't a luxury — it's a necessity for long-term sustainability.

5. Promote Access to Mental Health Resources
Funeral directors deserve care, too. Make counseling, therapy apps, and Employee Assistance Programs visible, accessible, and stigma-free.

6. Recognize the Signs of Burnout Early
Fatigue, irritability, detachment, or dread are warning signs. Spotting and addressing them early helps prevent long-term damage.

7. Provide Grief and Trauma Training
Education around grief responses and trauma helps funeral professionals support others without becoming emotionally overwhelmed themselves. Trauma-informed care and compassion fatigue training should be standard practice.

Moving Forward: Carry the Carriers

One funeral director put it simply:

If you never take breaks, eventually your body breaks down and forces you to.

Mental health support isn’t optional — it’s vital. Let’s make space for the healing of those who spend their lives helping others heal.

Helping Families Remember on Mother’s Day and Every Day

Fri, 09 May 2025 15:51:26 GMT

Support healing and remembrance with thoughtful digital tools and products.

As Mother’s Day approaches, families everywhere pause to reflect on the women who shaped their lives with strength, kindness, and unconditional love. For many, it’s a day of celebration. For others, it’s a tender moment of remembrance.

As a funeral professional, you’re there for both.

The support you provide during these emotional times makes a lasting difference — not only at the service, but in the weeks and years that follow.

Your website can be part of that continued care.

It should offer more than service details. It can be a place of comfort, a space where families return to revisit memories, celebrate their loved ones, and begin to heal.

Tribute Technology helps make that possible.

With tools like memorial videos, grief support resources, custom fingerprint keepsakes, floral ordering, and more, your website becomes a true extension of your in-person care. When families visit your site on Mother's Day, they should feel supported and empowered to honor the life of someone they love.

You’re not just helping families say goodbye. You’re giving them a way to stay connected — through memories, moments, and meaningful products that last.

Let’s make your funeral home website a place of comfort and connection.

See why families and funeral directors love our websites — explore the design library now .

Beyond the Buzz: What’s Really Shaping Funeral Service

Thu, 01 May 2025 20:34:44 GMT

Trend ReCON to feature data and insights you won’t find anywhere else.

Every year, funeral professionals are presented with ideas about “what’s next” — shifting preferences, emerging technologies, and evolving business models.

But how do you know what’s truly working for real families, right now?

Enter: Trend ReCON 2025.

Held June 2–3 in Nashville, Trend ReCON is built around one powerful idea: this is information you won’t find anywhere else. Not in a webinar. Not on a livestream. And definitely not in a Google search.

Powered by Real Data — Not Opinions

With exclusive access to:

9,000+ funeral home websites
Over 1 million online obituaries
Billions of consumer interactions

Trend ReCON moves beyond speculation. You’ll hear directly from experts uncovering exactly what families are doing, choosing, and responding to — backed by data and delivered with clear, actionable takeaways to strengthen your strategy and grow your business.

What You’ll Learn:

Reinventing Revenue – How funeral homes can stay competitive and profitable
Operating a Cremation Model – Meeting today’s demand while boosting efficiency
The Numbers Don’t Lie – What social and email are really doing for business
The Digital Shift in Deathcare – Honoring innovation through the Tech-Enabled Funeral Home Awards
Creating Value Across the Spectrum – Serving both discount and premium clients
Supporting Families in Grief – Flexible financing to meet emotional and financial needs
The Power of Personalization – How Life Celebration Inc. creates unforgettable moments

And that’s just scratching the surface.

Anthem Partners Announces Partnership with Tribute Technology

Thu, 24 Apr 2025 17:29:26 GMT

FOR IMMEDIATE RELEASE

Anthem Partners Announces Partnership with Tribute Technology

April 24, 2025 - Anthem Partners, a leading operator of funeral homes and cemeteries throughout North America, is excited to announce the company has recently developed a strategic partnership with Tribute Technology, a leader in digital solutions for the funeral profession. As the first step in this partnership, all websites for the Anthem Partners’ locations have been updated and moved to the Tribute Technology platform.

“With our previous website functionality, we limited our ability to serve families. After substantial research and evaluation, we have found Tribute Technology to be the best partner for Anthem in the website space,” said Chad Jackson, Executive VP, Operations, Anthem Partners. “Their forward-thinking approach to our families' experiences along with their monetization of value-added offerings to families is best in class.”

Tribute websites bring completely customizable designs onto a single platform created specifically for the funeral profession. Management software, time-saving AI tools, online payment options, eCommerce, and personalized products for families are all instantly available on a Tribute website.

“We are proud to support forward-thinking businesses like Anthem Partners on our website and software platforms,” said Courtney Gould Miller, President, Commercial Markets, Tribute Technology. “As the largest technology provider serving funeral homes, cemeteries, and cremation businesses, we are committed to empowering our partners of every size with tools that drive efficiency, elevate their digital presence, and deliver exceptional experiences to the families they serve.”

Tribute Technology makes end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Their mission is to transform the funeral experience through industry-leading technology that provides personalization for families, as well as efficiency and profitability for funeral homes and obituary hosting services. Their comprehensive platform brings together software and technology to provide a fully-integrated experience for all users; whether that’s a family, a funeral home, or an online publisher.

"Our websites have always been a trusted destination for families, and this collaboration will allow us to further engage with and connect with them. Partnering with Tribute Technology is an exciting opportunity to enhance the way our funeral homes and cemeteries connect with our communities," added Jackson. “We are proud of this relationship and look forward to leveraging the many possibilities our partnership with Tribute Technology will provide.”

About Anthem Partners : Anthem Partners is a privately-held operator of cemeteries and funeral homes. Founded by industry professionals and backed by long-term, patient investors, they are actively seeking opportunities to grow with like-minded professionals and firms who share their vision. The founding principles of Anthem are respecting the unique history of the family businesses and acknowledging the lives lived in the communities they serve. To learn more, visit www.anthempartners.com .

About Tribute Technology : Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving over 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families. To learn more, visit www.tributetech.com .

For more information contact:

Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI 53597
press@tributetech.com

# # #

Trend ReCON 2025: Big Ideas, Bold Strategies & a Whole Lotta Nashville Soul

Mon, 21 Apr 2025 16:24:04 GMT

If you’ve been waiting for a reason to head to Nashville—consider this your sign.

Trend ReCON 2025 is happening June 2–3 at The Joseph , one of Nashville’s most stunning luxury hotels.

This two-day event is your front-row seat to what’s next , powered by information gathered from millions of real family interactions across North America. You’ll walk away with clear takeaways, fresh strategies, and the tools to meet modern families where they are— all while soaking up the best of Music City.

Yes, there will be strategy. Yes, there will be innovation. And yes—you’ll be surrounded by legendary live music, award-winning food, and that unmistakable Nashville energy.

Let’s Break It Down: Growth. Efficiency. Smarter Strategies.

This isn’t just another sit-and-listen seminar. Trend ReCON is all about real strategies, real stories, and real results.

We’ll dig into:

What’s driving growth for funeral homes today
How to market smarter and innovate with intention
Ways to stay profitable and adaptable in a changing landscape

You’ll walk away with ideas you can use—and the confidence to take action.

Mix business with a little bit of Nashville soul.

Learn more and register now → www.tributetech.com/trend-recon-2025

We can’t wait to see you in Music City!

The Bloom Boom: Funeral Flower Sales Are Soaring

Wed, 16 Apr 2025 17:16:16 GMT

Sympathy gift spending sees rapid growth, and Tribute Store delivers.

Now more than ever, people are turning to flowers to say what words can’t—especially when grieving a loss.

U.S. spending on floral products reached a record $69 billion in 2024 , climbing steadily from $40.5 billion just a decade ago .

That growth is reflected on an individual level too—with the average person now spending $260.97 annually on flowers, seeds, and potted plants , up more than 65% since 2014 .

Tribute Store: Bringing the Bloom to Families

At Tribute Technology, we help funeral homes tap into this growing demand through Tribute Store — an integrated online marketplace for sympathy flowers, memorial trees, and keepsake gifts.

Connected directly to your obituaries, Tribute Store offers:

The widest selection of floral and memorial gifts
24/7 customer support
A simple, heartfelt experience for those sending love

More Than Flowers—It’s About Connection

Tribute Store enables you to:

Connect your website with eCommerce tools
Engage your community with easy, meaningful gift-giving
Support families through grief with personalized, timely offerings

Grow Your Impact

Partner with local florists through our exclusive Funeral Floral Network , earn commissions, and deliver beauty and comfort when it’s needed most.

With Tribute Store, you’re not just offering flowers—you’re offering connection, compassion, and care.

New Legislation Aims to Protect Grieving Families

Thu, 10 Apr 2025 16:55:39 GMT

What your staff needs to know

Two important pieces of legislation were recently introduced in Congress that could impact both funeral professionals and the families they serve:

Whole-Body Donation Reform

The Consensual Donation and Research Integrity Act would bring much-needed federal oversight to whole-body donation. It’s designed to protect families from unethical practices and ensure loved ones are treated with dignity and respect.

Financial Relief for Funeral Costs

The Funeral Coverage Act would allow families to use tax-free Health Savings Account (HSA) funds to help cover funeral expenses — offering greater flexibility during a time of emotional and financial stress.

These proposed changes reflect a growing recognition of the need for fairness, transparency, and support in funeral service.

Read the full news release to learn more.

Women in the Profession: How Female Funeral Directors Are Reshaping Funeral Homes

Thu, 10 Apr 2025 16:37:16 GMT

The funeral profession is undergoing a quiet but powerful transformation — and the numbers speak for themselves.

The face of funeral service is changing. It’s becoming more female, more digitally fluent, and more attuned to the evolving needs of today’s families.

Here’s how the numbers stack up:

1970: Just 5% of funeral director program graduates were women
2000: That figure climbed to 50%
2017: It reached 65%
2019: Women made up 72% of mortuary science students nationwide
2023–2024 (San Antonio College): 100% of mortuary science graduates were women
Current enrollment at SAC: 93% of students are women — a trend that’s held steady for the past decade

These aren’t just statistics — they represent a generational shift. One that’s changing not just who leads funeral service, but how it’s being led.

Women and Technology: Influencing the Digital Direction

As the needs of families evolve, so does the way funeral homes serve them — and women are often behind that evolution.

According to Zippia (2022), 74% of social media managers in the U.S. are women. That influence is showing up in funeral service too, especially in client-facing roles where clear, compassionate communication matters most.

From managing Facebook pages and digital tributes to responding to online inquiries and coordinating livestreams, many women are leading the digital presence of their firms with a blend of empathy and expertise.

While formal data on tech leadership in funeral homes is limited, many in the profession can see the shift firsthand.

Women entering the field are bringing comfort with technology — and a willingness to embrace new tools that make service more accessible, responsive, and seamless for today’s families.

Cut 5 Hours From Every Case: Here's How Smart Funeral Directors Are Doing It

Thu, 10 Apr 2025 16:31:48 GMT

In funeral service, every minute matters.

More funeral directors than ever are turning to Tribute Management Software — the all-in-one platform designed to eliminate busywork, simplify operations, and give you back the time you need to focus on families.

"The customer service we receive from the Tribute Management Software team is remarkable!"
— Lynn, Callaway Jones Funeral Home

Here’s How It Works

Manage Cases
Handle all your paperwork online with easy-to-use tools. Tribute integrates with QuickBooks, Federated, and other key platforms to keep everything connected.
Manage Operations
Track vehicles, schedule maintenance, and oversee operations from one streamlined dashboard.
Manage Staff
Assign tasks, send SMS reminders, and keep your team in sync — no follow-up emails required.
Manage Your Website
Update obituaries and service details quickly with built-in website integrations.

Curious What You Could Save?

Use our Savings Calculator to instantly estimate how much time and money Tribute Management Software could save your funeral home.

Smarter Workflows Start Here

Watch the On-Demand Demo to see how Tribute Management Software helps simplify your day-to-day while helping you serve families with focus and compassion.

When Obituaries Go Viral: The Power of Personal Stories

Tue, 08 Apr 2025 18:12:41 GMT

How Heartfelt Obituaries Draw Attention, Build Trust, and Expand your Business

A recent obituary went viral after TikTok creator @sabercierra featured it in a video that has now been viewed over 2.4 million times .

The tribute, published by Brown Funeral Home & Cremation Services in Niles, MI, honored Sheryl Pol , a 77-year-old from Indiana, and struck a chord thanks to its heartfelt and humorous storytelling.

Some standout lines include:

“Having battled Polio as a child, the world made her a fighter from the start. Polio set Sheryl off on her journey of life with a crooked ankle and a crooked sense of humor.”

“Her ultimate joy came from playing Dominoes, Qwirkle, Skip-Bo, Uno, and Aggravation with family and friends—regardless of the score. Except with Ella. She really wanted to knock that girl down a few pegs… Unfortunately for Nana, Ella lucked out in the grandmother department—and in games.”

“In lieu of flowers, please flirt with a stranger much younger than yourself!”

This viral moment is a reminder of just how powerful personalized obituaries can be.

At Tribute Technology, we’ve seen firsthand how obituaries are among the most viewed and shared content on funeral home websites. In fact, for some firms, up to 80% of total website traffic comes from obituary pages.

Our recent webinar, Why Obituaries Should be Your #1 Focus This Year , covered how to turn this attention into lasting engagement — helping you connect with families, build trust, and drive preneed growth.

See how personalized obituaries more than honor lives can do — they can grow your business, too.

The Digital Shift: How Tech is Reshaping Deathcare — And What It Means for You

Tue, 08 Apr 2025 18:06:39 GMT

Equipping your business for today’s tech-driven families

If you’ve been in funeral service for more than a few years, you’ve witnessed it: the sudden, sweeping shift from paper and in-person everything… to online planning, livestreamed services, AI-written obituaries, and so much more.

How could things have changed so quickly? Because if you stop to think about it...

Livestreaming only became widely adopted around 2020 , when the pandemic made it a necessity. Before that, a handful of firms were experimenting with video—but it was far from standard.

AI obituaries? They didn’t even exist five years ago. By 2023 , tools like our own Tribute Obituary Writer began emerging to help write obituaries and streamline planning with AI assistance.

Now, in 2025 , technology is touching every part of the profession.

Why the Shift Matters

Today’s families expect convenience, personalization, and digital access—because that’s what they’re used to in every other part of life.

In fact, 62% of respondents in a consumer survey said the very first thing they would do, if they had to plan a funeral, is look at funeral products and prices online— if those were available.

For funeral homes, this shift brings both a challenge and an opportunity.

The challenge : Keeping up with evolving tech without losing the human touch.
The opportunity : Using smart, connected tools to save time, simplify operations, and create more meaningful experiences for the families you serve.

The key isn’t just adopting technology—it’s choosing tools that make your day-to-day easier, not more complicated.

Explore the Digital Shift at Trend ReCON 2025

We’re diving deeper into this topic at Trend ReCON 2025 , happening June 2–3 in Nashville .

You’ll hear directly from funeral professionals, tech innovators, and marketing experts who are leading this transformation every day. They’ll share what’s working, what to avoid, and how to confidently guide your firm into the future—on your terms.

Don’t miss this chance to connect, learn, and reimagine what’s possible.

Tribute Technology Presents Trend ReCON 2025: A ReCONference for the Future of Funeral Service

Tue, 08 Apr 2025 18:01:30 GMT

FOR IMMEDIATE RELEASE April 8, 2025

Contact for Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI 53597
press@tributetech.com

Tribute Technology Presents Trend ReCON 2025: A ReCONference for the Future of Funeral Service

WAUNAKEE, WI — Tribute Technology is proud to announce Trend ReCON 2025, an exclusive two-day event designed to help funeral professionals navigate the evolving landscape of funeral service. The event will take place June 2-3, 2025, at The Joseph in Nashville, Tennessee.

As the funeral profession undergoes rapid transformation, Trend ReCON 2025 will equip funeral home owners and directors with cutting-edge insights and strategies to stay competitive. Attendees will hear from top industry experts, gain practical business solutions, and explore innovative approaches to service excellence.

The conference will cover key topics, including strategies for funeral homes to remain competitive and profitable, shifts in funeral service ownership, and the role of social media and email marketing in business growth. It will also highlight top innovators in the profession with the Tech-Enabled Funeral Home Awards, explore how funeral homes can cater to both discount and premium clientele, and provide insights on flexible financing solutions for families.

Trend ReCON 2025 will feature an impressive lineup of speakers, including Courtney Gould Miller, President of Commercial Markets at Tribute Technology; Matt Powell, Chief Technology Officer at Tribute Technology; Glenn Gould, Founder of MKJ Marketing; Erick Goss, CEO and Co-founder of Minno; Brian Givnish, Director of Training and Development at Life Celebrations Inc.; and Rob Justen, Owner of Justen Funeral Home.

The event will be held at The Joseph, a luxury hotel recognized as one of Nashville’s premier accommodations within the Marriott collection. Early bird registration is available for $595 until April 21, 2025, after which the regular price will be $795. Registration is now open at www.tributetech.com/trend-recon-2025 .

Attendees can take advantage of an exclusive group hotel rate for the event, with assistance available for extended stays beyond the conference dates. For accommodation inquiries, contact Terri Schmoldt at terri.schmoldt@tributetech.com or Olivia Moores at olivia.moores@tributetech.com .

Trend ReCON 2025 will offer attendees valuable learning opportunities, networking with industry peers, and an immersive Nashville experience featuring legendary music, world-class dining, and engaging discussions about the future of funeral service.

Don’t just keep up with change—lead it. Register today and be part of the conversations shaping the future of the profession. Visit www.tributetech.com/trend-recon-2025 to learn more.

###

About Tribute Technology

For more information, visit www.tributetech.com .

Connect the Tools You Already Use—And Save Hours Each Week

Mon, 31 Mar 2025 15:44:45 GMT

The Power of Connection: Saving Time Through Smart Tech

Every funeral home has its own rhythm — and your technology should keep pace, not hold you back.

Tribute Technology’s President of Commercial Markets, Courtney Gould Miller, says it best:

"As a business owner, I understand how important it is for you to make decisions that support your business best. That’s going to be a unique mix of software and service providers for things like livestream versus video, marketing, a website, and ecommerce. We want to give you the freedom and support to integrate to the solution that fits the best for you.”

In this short video, you’ll see how Tribute Technology connects with leading management software providers like Passare, SRS, Halcyon, and our own Tribute Management.

You’ll also hear about an exciting new partnership with Parting Pro , a leading software for online planning. This upcoming integration will work directly with Tribute websites and management tools—making it easier for families to plan and for your team to manage everything in one place.

Watch now to see how smarter syncing means less time managing systems—and more time serving families.

Get Your Free Copy

12 Things to Look For in a New Website eBook

Learn about 12 essential features your website provider should offer to enhance user experience and revenue.

New eBook: 12 Things You Never Knew You Should Ask Your Website Provider

Wed, 19 Mar 2025 19:00:19 GMT

Get Your Free Guide to a Better Funeral Home Website

Your website should be more than just an online placeholder—it should actively support your business, connect with families, and even generate revenue.

But is your website provider giving you everything you need?

Our new free eBook , 12 Things You Never Knew You Should Ask Your Website Provider , uncovers key questions that could make a major difference in your funeral home’s online presence and profitability.

You’ll learn:

✅ How to prevent website frustrations that drive families away
✅ The importance of keeping your old website’s search rankings intact
✅ Why automated emails can strengthen family connections effortlessly
✅ How online arrangement tools enhance the customer experience
✅ Why a mobile-friendly website is critical for reaching today’s families
✅ How your website can become a revenue-generating asset

Don’t settle for a website that just exists — make sure it’s working for you.

Buy, Sell, or Adapt? The Changing Landscape of Funeral Service Ownership

Wed, 19 Mar 2025 18:59:09 GMT

Deciding the Future of Your Funeral Home in an Evolving Profession

Funeral home owners are at a crossroads.

Should you expand and invest in growth?
Is it time to sell and move on?
Do you adapt to shifting consumer needs — or stay the course and maintain your business as it is?

These are the pressing questions facing funeral service professionals across the country. That’s why our experts are tackling them at Trend ReCON 2025 , happening June 2-3 in Nashville .

This session will explore the forces reshaping funeral service ownership. Family-run businesses are navigating generational transitions, while large corporations continue to shift the competitive landscape. What does this mean for independent owners?

Our experts will break down the realities of today’s market, offering insights into the challenges and opportunities ahead. Through real-world examples—both successes and setbacks—you’ll gain a clearer perspective on what’s next for your business. Whether you’re looking to grow, transition out, or stay steady, this discussion will help you weigh your options with confidence.

The choices funeral home owners make today will shape the future of the industry. Don’t miss this opportunity to gain valuable insight, ask important questions, and prepare for what’s ahead.

Join us at Trend ReCON 2025 in Nashville and be part of the conversation.

The Biggest Missed Opportunity for Funeral Homes—And How to Fix It

Wed, 19 Mar 2025 18:41:28 GMT

Building Lasting Relationships with Families Doesn’t End After the Service

Funeral home professionals dedicate themselves to serving families during their most difficult moments, but what happens after the service is just as important.

In a recent FuneralVision.com article , Tribute Technology President Courtney Gould Miller was asked:

"What is the No. 1 thing that you think funeral homes are struggling with right now – and what can solve the problem?"

Her answer? Staying connected with families after the service.

So, what’s the solution?

A customer relationship management (CRM) system. Automating follow-ups via email ensures no family feels forgotten, strengthening connections without adding extra work for staff.

That’s where Lead Logic comes in. This new tool simplifies lead management, automates outreach, and helps funeral homes stay engaged with families long after the service. With automated emails, follow-up tracking, and easy organization , Lead Logic ensures no opportunity to connect is missed.

The right tools allow funeral homes to extend their care beyond the service—turning one-time clients into lifelong advocates.

Website Integrations: The Flexibility of the Tribute Technology Platform

Tue, 18 Mar 2025 13:44:09 GMT

In today’s ever-evolving funeral profession, adaptability is key. Funeral homes need technology that works in sync, not fragmented systems that add unnecessary effort.

That’s why Tribute Technology Websites integrate with leading management software like Tribute Management Software , Halycon, Passare, SRS and more—connecting your management system to your website, so you can focus on serving families instead of managing data.

How Our Integration Works

Through our integrations, funeral homes using the system of their choice can easily transfer essential information—such as date of death, obituary details, and service information—directly to their Tribute Website . This automated connection eliminates duplicate data entry, reducing errors and saving valuable time for funeral professionals.

Designed for Flexibility

We understand that many funeral homes rely on a variety of technologies to manage their cases, which is why our Tribute Websites are fully compatible with many platforms. This connection ensures that your website updates are current, providing families with the most accurate information without additional manual work.

Why Integrations Matter

Saves Time – Enter data once, and it updates automatically on your Tribute Website.
Reduces Errors – Eliminate the risk of manual copying and pasting obituary or service details.
Enhances Efficiency – Keep your website current effortlessly, ensuring families always have the most accurate information.

A Smarter Website Solution

With Tribute Websites, you don’t have to worry about compatibility issues or extra steps. Our open approach ensures that funeral homes can effortlessly integrate with their Tribute Website, creating a smooth experience for both staff and families.

Whatever system you use, you can trust Tribute Technology to provide a leading website solution that delivers results—without requiring extra effort from your team.

Want to learn more? Connect with one of our friendly experts here.

Cremation Scandals in the Headlines: How to Establish Greater Trust with Families

Fri, 14 Mar 2025 18:29:08 GMT

Show Your Community That Your Firm is a Trusted Cremation Provider

Recent cremation scandals have left families searching for reassurance, making it more important than ever for end-of-life providers to demonstrate transparency, professionalism, and care.

In Cobb County, Georgia, authorities uncovered 57 sets of cremated remains in a burned, abandoned funeral home—leaving families devastated and searching for answers.

Stories like this, along with other recent cremation scandals, highlight a troubling reality: Families want reassurance that their loved ones are treated with dignity and respect .

For funeral and cremation businesses, building and preserving trust has never been more important. That’s why Tribute Technology’s Premier Partner, MKJ Marketing, offers the Cremation With Confidence™ program —a clear and reassuring commitment to transparency, accountability, and professionalism.

This guarantee provides families with peace of mind by ensuring:

Their loved one is treated with dignity and respect at every step.
A clear system of checks and balances is in place to guarantee ethical, professional services.
Families have the opportunity to honor their loved ones through a meaningful funeral or memorial service.

With trust in the profession being tested, funeral homes that offer Cremation With Confidence™ stand apart.

Now more than ever, families need to know they’ve made the right choice. Show them why they can trust you.

From Clicks to Clients: How Social Media and Email Marketing Turn Interest into Action

Fri, 14 Mar 2025 18:27:12 GMT

Learn Strategies for Taking Your Firm to the Next Level

Successful businesses don’t just attract leads—they build lasting relationships that bring in revenue.

Funeral businesses can do more than attract leads with social and email marketing — they can turn interest into meaningful connections that drive real growth.

Social media and email marketing are essential for making that happen, but generating traffic alone isn’t enough. The real challenge is turning interest into action.

That’s where Tribute Technology’s Lead Logic makes an impact. More than just a lead generator, Lead Logic automates nurturing streams that convert website visitors into engaged contacts. By making the most of the audience you already have, it helps your firm grow through smarter, more meaningful connections.

At Trend ReCON 2025 , happening June 2-3 in Nashville , experts will explore these strategies in the session "The Numbers Don’t Lie: How Social & Email Can Take Your Business to the Next Level." This session will show how firms can use data-driven marketing to strengthen their brand, deepen engagement with families, and increase revenue.

With the right approach, digital marketing isn’t just outreach—it’s an opportunity to build something lasting.

Join us at Trend ReCON to see how these strategies can work for your firm.

Honoring the Unsung Heroes of Our Communities on National Funeral Director and Mortician Recognition Day

Tue, 11 Mar 2025 13:09:09 GMT

A Message of Gratitude to the Compassionate Professionals Who Serve Every Day

Dear Funeral Directors and Morticians,

March 11 is National Funeral Director and Mortician Recognition Day—a day to honor you, the dedicated professionals who bear some of life’s heaviest responsibilities with grace and compassion.

Your role extends far beyond managing logistics and planning. You are the steady hands that guide families through their darkest moments, offering not only your expertise but also a comforting presence when everything around them feels uncertain.

You engage in the tough conversations about death, loss, and farewells—topics many avoid—and you do so with remarkable empathy, strength, and professionalism. The emotional toll of your work is something few people fully comprehend, yet you continue to show up every day, helping families navigate grief and honor their loved ones with the dignity they deserve.

At Tribute Technology, we recognize the dedication and heart you bring to your work. Today, we want to take a moment to celebrate you. What you do isn’t just important—it is vital. You are the backbone of your communities, offering a service that helps others heal and move forward.

Your impact extends far beyond your profession, and you deserve recognition every day for the invaluable role you play in the lives of those you serve.

With appreciation and gratitude,

The Tribute Technology Team

New USPS Shipping Requirement for Cremated Remains

Tue, 04 Mar 2025 21:38:49 GMT

What Your Firm Needs to Know About the Changes

Starting March 1, 2025, the United States Postal Service (USPS) will require all cremated remains shipments to use the USPS Priority Mail Express Cremated Remains Box (BOX-CRE).

The requirement applies to all cremated remains, including those incorporated into jewelry, blown glass, or other artisan works of art. According to USPS, this policy aims to enhance the visibility, security, and timely processing of these sensitive packages.

Prepare Ahead: Order Cremated Remains Kits

To ensure smooth service for your families, experts recommend keeping a supply of cremated remains kits on hand. You can order these kits at the links below.

This free kit contains one Priority Mail Express box and a roll of Priority Mail Express tape. https://store.usps.com/store/product/shipping-supplies/cremated-remains-kit-1-P_BOX_CREKIT1
This free kit contains one Priority Mail Express box, a roll of Priority Mail Express tape, bubble cushioning, a self-sealing plastic bag, and a copy of Publication 139, How to Package and Ship Cremated Remains.
https://store.usps.com/store/product/shipping-supplies/cremated-remains-kit-2-P_BOX_CREKIT2

Additional Resources for Shipping Cremated Remains

For more information on proper shipping procedures, please refer to the following USPS resources:

Publication 139: Cremated Remains
Publication 52: Hazardous, Restricted, and Perishable Mail
Cremated Remains “How-To” Video
For further questions, visit USPS.com and check the Frequently Asked Questions section.

By planning ahead and ensuring compliance with this new requirement, you can help families navigate this process with ease and confidence.

FTC Issues Warnings to Funeral Homes for Alleged Funeral Rule Violations

Tue, 04 Mar 2025 21:35:51 GMT

An Important Reminder for Deathcare Professionals

The Federal Trade Commission (FTC) has issued warning letters to 39 funeral homes following an undercover investigation that uncovered alleged violations of the Funeral Rule.

According to the FTC, several funeral homes failed to provide pricing over the phone, while others gave misleading or inconsistent information.

Funeral homes are required to:

✔ Provide accurate pricing over the phone upon request.
✔ Offer a General Price List (GPL) with itemized costs.
✔ Avoid misrepresenting laws about embalming and other services.

FTC staff conducted 250+ undercover calls and said they found:

38 funeral homes allegedly refused or provided conflicting pricing information.
One firm reportedly claimed that embalming was legally required.
Another failed to provide a proper GPL, offering only incomplete pricing details, according to the report.

Funeral homes must correct violations or risk fines of up to $51,744 per violation.

Read the full FTC press release here.

Meet Tribute Technology’s President: Her Focus on Revolutionizing Funeral Service Through Innovation and Technology

Tue, 04 Mar 2025 21:27:33 GMT

Learn More About Courtney Gould Miller and Her Vision for Our Company

For Courtney Gould Miller, the funeral profession isn’t just a career—it’s part of her DNA.

She had a front-row seat to the inner workings of funeral homes as she learned from her parents, Glenn Gould and Marilyn Jones Gould, who founded MKJ Marketing . From an early age, Courtney witnessed how funeral homes navigated shifting consumer expectations, technological advancements, and branding challenges.

That early exposure shaped her passion for innovation and problem-solving. She went on to help lead MKJ and now, as Tribute Technology’s President of Commercial Markets, she’s continuing her family’s legacy in a bold new way—helping funeral homes embrace digital transformation, protect their online presence, and redefine how they connect with families.

With Courtney at the helm, Tribute Technology is driving the profession into the future, equipping funeral homes with the strategies and tools they need to thrive in an increasingly digital world.

She’s been featured in numerous industry articles, offering insights on the biggest challenges funeral homes face today. Here are some highlights from recent discussions on obituary piracy, AI’s growing role, and the key pain points funeral directors are navigating right now.

A Champion for Protecting Obituaries

One major issue Courtney is tackling is obituary piracy—the scraping and repurposing of obituary content by third-party websites that divert traffic away from funeral home websites. She stresses the importance of funeral homes taking proactive steps to ensure their obituaries rank highest on search engines.

“It is a bit out of all of our control, unfortunately,” Courtney acknowledged in a recent Funeral Service Insider article , “But funeral homes can take steps to make their obituary listings rank as highly as possible and as quickly as possible. Speed matters.”

Her advice? Post obituaries as soon as possible with comprehensive content to establish them as the definitive source. Encouraging families to share obituaries on platforms like Facebook, Nextdoor, and LinkedIn can also boost visibility and credibility in Google’s eyes.

Embracing Innovation in Funeral Service

Under Courtney’s leadership, Tribute Technology has been at the forefront of funeral tech innovation, encouraging funeral homes to embrace digital tools that streamline operations, improve customer engagement, and create more meaningful experiences for families.

She has also highlighted AI’s growing role in the profession.

“We are using AI in all sorts of ways … our development team uses AI to help speed up coding, our marketing teams produce copy faster than ever, and our eCommerce and UX team use AI for data analysis. AI is embedded in almost every department of our company,” she said in a FuneralVision.com article highlighting Tribute Technology’s latest innovations .

Helping Funeral Homes Adapt and Grow

So, what’s the biggest challenge funeral homes face today—and what’s the solution?

“Funeral homes often miss opportunities to nurture relationships with families after services,” said Courtney in a FuneralVision.com article where she shared tips for the year ahead .

“Regular touchpoints—like checking in on anniversaries, holidays, or milestones—can build lasting loyalty. A customer relationship management system can help automate these follow-ups via text or email, ensuring no family feels forgotten.”

A Vision for the Future

Courtney’s leadership at Tribute Technology is helping funeral homes navigate a rapidly evolving landscape.

With her commitment to innovation, consumer advocacy, and funeral home success, she’s not just shaping the profession, she’s redefining it. As technology and tradition continue to evolve side by side, her leadership ensures that funeral homes remain not only relevant but essential, offering families deeper connections, greater accessibility, and lasting memories.

The future of funeral service isn’t just coming—it’s here, and with Courtney at the forefront, it’s more innovative and meaningful than ever.

Urgent Facebook Warnings: Scammers Preying on Funeral Homes and Major Live Video Policy Change

Tue, 04 Mar 2025 21:21:57 GMT

What You Need to Know to Protect Your Firm

Funeral homes are now prime targets for two separate Facebook scams, with cybercriminals attempting to steal sensitive information through fake warnings about trademark violations and account deactivation.

At the same time, Facebook has announced a major policy change that will impact businesses that rely on live streaming. Starting Feb. 19, 2025, all Facebook Live videos will be automatically deleted after 30 days unless saved.

If your funeral home uses Facebook to connect with families, live-stream services, or share important information, it's critical to take action now to protect your account and content.

Here’s how to protect your content:

Download videos ASAP
Back up to cloud storage
Request a six-month extension, if needed

Phishing Scam Alert

Scammers are sending fake messages claiming funeral home Facebook accounts are violating trademark rules, urging recipients to click a link to "appeal."

Do not click! Here’s what you need to do instead:

Block & report suspicious messages
Enable two-factor authentication
Verify alerts via Facebook’s official support team

Fake Account Deactivation Scam

Many funeral homes are receiving fraudulent messages claiming their accounts will be deactivated unless they submit personal info. This scam can lead to data loss or hacking.

Here’s how to protect your business:

Never click suspicious links
Warn staff and secure admin access
Make sure passwords are strong

Stay Informed & Take Action

With scams targeting businesses and Facebook’s new content policy taking effect, staying proactive will help protect both your account security and important video content. If you’d like help with your social media management, don’t hesitate to reach out to our Marketing Services Team .

See You This June in Nashville for Trend ReCON 2025

Fri, 21 Feb 2025 18:13:14 GMT

Practical Solutions and Meaningful Connections for Funeral Professionals

The funeral profession is evolving—are you ready for what’s next?

Join us June 2-3 in Nashville for Trend ReCON 2025 , where funeral professionals, industry experts, and business experts will tackle the most pressing challenges in the profession today. This event is designed to give you practical solutions you can take with you and apply to your firm right away.

What You’ll Gain:

1:1 access to experts in the profession—get your biggest questions answered.
Ways to use AI and automation without losing personal connections.
Marketing insights—make the most of your advertising budget.
Opportunities to connect with professionals who face the same challenges you do.

And let’s be honest—who wouldn’t want to swap their office for a stay at The Joseph ? This top-rated luxury hotel offers excellent service, fine dining, and a beautiful rooftop bar, all within walking distance of downtown Nashville’s best attractions.

What Past Attendees Are Saying:

"Wow … just wow! What a great conference! The content, presenters, and attendees were all first-class. Very few events challenge me and energize me, but this one did just that. You truly are a world-class organization."

Register Now for Early Bird Pricing!

This isn’t just another conference—it’s a chance to gain real solutions, build strong connections, and prepare your funeral home for the future. Early bird pricing won’t last forever... register now to save! Learn more here.

Honoring Excellence: Meet Tribute Technology’s Core Values Champions

Fri, 21 Feb 2025 18:05:03 GMT

Celebrating the Team Members Who Go Above and Beyond

At Tribute Technology, our strength lies in the dedication, passion, and commitment of our team.

At our recent company-wide kickoff, we recognized four outstanding professionals who not only excel in their roles but also embody the core values that define our culture. These individuals go the extra mile for clients, families, and colleagues.

Join us in celebrating our Core Values Champions by reading some quotes from their nominations.

Nyree Belen

Website Production Manager

“Nyree’s unwavering dedication shines through in everything she does. She is a problem solver, a team player, and a true advocate for our clients. Her commitment to Service Above All ensures that funeral homes and the families they serve receive the best possible support.”

Sean Morrissey

Senior Data Analyst

“Sean consistently goes above and beyond, sharing his expertise to enhance internal processes and improve client experiences. His attention to detail and drive for excellence make a tangible impact on both our company and the funeral professionals we support.”

Alyssa Blondeaux

Management Software Support Manager

“Alyssa is a natural leader and problem solver, always working hands-on across teams to ensure top-tier customer service. Her collaborative spirit and analytical mindset drive efficiency and innovation, making her an invaluable part of our team.”

Robyn Simms

Management Software Production Manager

“Robyn’s meticulous approach to data migration, feature improvements, and production keeps us aligned with customer needs. She ensures that every management services customer receives the best experience possible, bridging the gap between development and service.”

A Team That Inspires

We are incredibly grateful for these Core Values Champions who set the standard for excellence at Tribute Technology. Their dedication strengthens our mission, our teams, and the impact we have on the funeral profession every day.

Congratulations to our winners and thank you for all you do!

The Untapped Power of Obituaries: What Every Funeral Home Needs to Know

Fri, 21 Feb 2025 17:42:39 GMT

Exclusive Data Reveals How Firms Can Turn Obituary Traffic into Lasting Relationships and Business Growth

For most funeral homes, obituary pages attract more visitors than any other part of their website.

Obituaries receive five times more traffic than other pages, with some funeral homes seeing up to 80% of their total website visits coming from these listings.

But these visits are more than just numbers—they represent real families in your community. 60% of obituary visitors live within 25 miles of your funeral home, and 65% are in the same state. These are local families, many of whom will need funeral services in the future.

Even more importantly, obituary visitors closely mirror preneed demographics, making them a critical audience for long-term engagement.

Funeral homes that leverage this traffic effectively can build stronger community connections, increase service awareness, and create lasting relationships. By optimizing obituary pages, offering ways for visitors to stay connected, and providing meaningful resources, you can turn your website traffic into future families you serve.

Create Lasting Client Relationships from Website Visits

Lead Logic helps funeral homes capture leads, automate follow-ups, and stay top-of-mind with families, ensuring that visitors don’t just come and go—but remain engaged with your funeral home when they need you most.

At Tribute Technology, we help funeral professionals maximize their digital presence so every visit to your site is an opportunity to support families and grow your business.

Want to make the most of your obituary traffic? Get in touch with us today!

Top 5 Features of Tribute Websites That Make a Difference

Wed, 19 Feb 2025 10:00:02 GMT

The Features Funeral Directors and Families Appreciate Most

Your website isn’t just an online presence—it’s a reflection of your funeral home or crematory and the services you provide.

With Tribute Websites , you get more than just a beautiful website. You get a powerful tool that helps you connect with families, provide valuable resources, and offer the convenience they expect.

Here are the top five features that make Tribute Websites stand out!

1. Modern, Interactive Obituaries

Obituaries are the most visited pages on a funeral home’s website. Tribute Websites take them to the next level with:
✅ Condolence messages & gift options to support families.
✅ Tribute Obituary Writer , an AI-powered tool that creates unique obituaries in seconds.
✅ Tribute Pay , a simple way for families to make secure payments faster.

2. Built-In Grief Support

Families need guidance beyond the funeral. Tribute Websites include Guiding Grief™ videos , available anytime, on any device, offering ongoing support when families need it most.

3. eCommerce Options Families Expect

Give families an easy way to send flowers, plant memorial trees, or order keepsake gifts with the integrated Tribute Store .

Plus:
✅ Catch visitors at the right moment when they are most interested in making a purchase.
✅ Track every order from the admin panel for a hassle-free experience.

 4. Personalized Memorial Products

Families want customization, and Tribute Websites deliver with:
✅ Tribute Book and Tribute Video , which offer meaningful, personalized keepsakes.
✅ Custom gift options, which over 50% of consumers prefer—and are willing to pay more for.
✅ A way to set your firm apart while improving the family’s experience.

5. Accessibility & Industry-Leading Integrations

Your website should work for everyone and fit effortlessly into your daily operations.

✅ Tribute Accessibility makes sites more ADA-compliant and easier to use for all.
✅ Integrates with the funeral software you already use, reducing time and hassle.

A great funeral home website does more than provide information—it enhances the experience for families while helping you grow your business. Tribute Websites do just that.

�� Want to see how Tribute Websites can transform your funeral home’s online presence? Click here to learn more.

A Better Way to Handle Insurance Assignments: Tribute Technology + C&J Financial

Wed, 19 Feb 2025 10:00:02 GMT

Helping Funeral Homes Get Paid Faster and Serve Families Without Delays

At Tribute Technology, we believe in working with the best to bring funeral homes reliable, efficient solutions that make a real difference.

That’s why we’re proud to highlight our partnership with C&J Financial , the leader in insurance assignment funding.

C&J Financial has helped over 925,000 families and funded more than $5.8 billion to funeral homes across the country. They take the stress out of insurance assignments, eliminating delays and ensuring funeral homes get paid faster—so you can focus on serving families and not on chasing paperwork.

What Makes C&J Financial the Best in the Business?

✅ Fast, dependable claim processing—no more waiting weeks for payments.
✅ Easy claim submission—use the same Tribute Technology platform you already know.
✅ Real-time claim tracking—stay updated every step of the way.

Waiting on insurance claims shouldn’t slow you down. With C&J Financial , funeral homes can get the funding they need—quickly and without hassle—so families can focus on what matters most.

�� Want to see how C&J Financial can help your funeral home? Click here to learn more.

Stop Swiping! Here's the Perfect Website Match for Your Funeral Home

Fri, 14 Feb 2025 20:51:21 GMT

Say Goodbye to the Endless Search

Finding the ideal website platform for your funeral home shouldn’t feel like an exhausting quest for the perfect match.

You and your families deserve a website that does more than just look good—it should work for you, connect with families, and reflect the heart of your business.

That’s where Tribute Websites come in. More than just a website, they create an engaging, interactive experience that showcases what makes your funeral home unique.

Why Funeral Professionals Love Tribute Websites

�� A Website That Works for You

This isn’t just another website—it’s a fully integrated operating system that streamlines your firm’s operations and enhances the online experience for families.

�� Designs That WOW

First impressions matter. Tribute Websites are modern, mobile-friendly, and visually stunning, ensuring your firm stands out.

�� Marketing That Drives Results

From SEO to social media engagement, Tribute Marketing Services helps funeral homes grow with targeted digital strategies that actually work.

�� Smart AI Tools at Your Service

Say hello to Tribute Obituary Writer , an AI-powered tool that instantly generates beautifully written obituaries, saving time and effort.

�� Get Paid Faster with Tribute Pay

No more delays— Tribute Pay simplifies online payments, making transactions easier for both families and funeral homes.

��️ eCommerce Options That Families Expect

Tribute Store allows families to purchase flowers, memorial trees, and keepsakes—all from your website.

�� Personalized Keepsakes That Last a Lifetime

With Tribute Book & Tribute Video , families can cherish memories through customized keepsakes that celebrate their loved ones.

♿ ADA-Friendly & Accessible

Ensure an inclusive experience for all with Tribute Accessibility , designed to meet ADA compliance standards.

Let’s Make It Official!

If you’re ready to stop searching and start thriving with a website that works as hard as you do, Tribute Websites are the perfect match.

What Funeral Businesses Can Learn from the Airline Industry

Fri, 14 Feb 2025 20:29:58 GMT

Sharing Insights from MKJ Marketing Founder Glenn Gould

In a recent column for American Cemetery & Cremation , MKJ Marketing Founder Glenn Gould explores an unexpected but insightful comparison—what funeral professionals can learn from the airline industry.

Southwest Airlines, known for its affordability and no-frills service, is now adapting its model to attract higher-paying business travelers by introducing assigned seating and comfort upgrades.

This shift reflects a key challenge in both industries: how to serve price-conscious customers while also appealing to those willing to pay more for added value.

For funeral businesses, the lesson is clear. The rise of direct cremation and discount funeral services has changed consumer expectations, but affluent families still seek meaningful, premium experiences—whether it’s through personalized celebrations, upgraded facilities, or expanded service options.

Large corporations have already adjusted by integrating on-site crematories, reception spaces, digital marketing strategies, and enhanced service offerings to meet evolving customer demands. Independent funeral homes looking to remain competitive must consider similar adaptations.

The takeaway? Just as airlines must balance affordability with premium offerings to stay profitable, firms must find ways to differentiate their cremation services, highlight value, and meet the needs of a changing market.

Read Glenn’s full insights in American Cemetery & Cremation magazine’s Cremation Column.

Introducing Tribute Spotlights: A New Way to Honor Loved Ones on Local TV

Tue, 11 Feb 2025 10:00:00 GMT

Bringing Obituaries Back Into the Public Eye Through Trusted Local News Networks

Bringing Obituaries Back Into the Public Eye Through Trusted Local News Networks 

Through a pioneering partnership between Tribute Technology and  Chptr ,    Tribute Spotlights  is revolutionizing the way we honor loved ones—bringing obituaries to the forefront with compelling video tributes aired on local TV channels in over 200 markets. 

"Online obituaries are important, but only if people know they exist," says Courtney Gould Miller, president of commercial markets at Tribute Technology. "Tribute Spotlights drives additional public awareness, increasing service attendance and strengthening remembrance." 

This first-of-its-kind service provides a modern, far-reaching way for families to share their loved one’s memory while giving funeral homes a powerful new way to serve their communities. 

A Seamless Service for Funeral Homes  

For funeral homes, Tribute Spotlights is an effortless, revenue-generating solution that enhances their offerings without adding extra work. Funeral directors simply present the service to families, and Tribute Spotlights handles the rest. Each broadcast also prominently features the funeral home’s branding, reinforcing its role as a trusted source of care and remembrance. 

A Meaningful and Lasting Tribute for Families  

Unlike traditional obituaries, Tribute Spotlights airs twice daily for up to 10 days, ensuring that service details reach more people in the community. Families also receive a lasting digital keepsake they can revisit and share with loved ones. Tribute Spotlights offers an affordable, high-impact way to honor a life well-lived. 

The Future of Obituaries Is Here  

Families today expect modern, digital ways to celebrate loved ones. Tribute Spotlights delivers, offering a service that blends tradition with innovation. By leveraging trusted local TV broadcasters, funeral homes can stay ahead of industry changes while ensuring families have a meaningful way to share their loved ones’ stories. 

Be part of the next evolution in memorialization. Learn more at  https://www.tributetech.com/tribute-spotlights . 

Tribute Technology and Chptr Partner to Launch Tribute Spotlights: A New Way to Honor Loved Ones Through Local TV Stations

Tue, 11 Feb 2025 10:00:00 GMT

FOR IMMEDIATE RELEASE Feb. 11, 2025

Contact For Further Information:

Tribute Technology

315 Raemisch Rd., Ste G

Waunakee, WI, 53597

press@tributetech.com

Tribute Technology and Chptr Partner to Launch Tribute Spotlights: A New Way to Honor Loved Ones Through Local TV Stations

WAUNAKEE, WI — Tribute Technology, a leader in digital solutions for the funeral profession, has partnered with Chptr, a next-generation storytelling platform, to launch Tribute Spotlights, a first-of-its-kind service that allows families to honor their loved ones through local television broadcasts in over 200 markets.

By expanding memorialization beyond traditional formats, this exclusive partnership provides a meaningful and far-reaching way to celebrate life, reinforcing the role of funeral homes as trusted partners in remembrance.

"We are always searching for new and innovative ways for families to share news of a death with the community and tell the story of their loved one through the obituary. Online obituaries are important as the home of condolences, and making sure we are reaching as many people as possible in service of our families is important ,” said Courtney Gould Miller, president of commercial markets at Tribute Technology. “Tribute Spotlights broadcasts the deaths in the community and the event information, reminding the public of the value of commemorating lives lived and increasing attendance at the funeral."

Funeral homes and families alike benefit from Tribute Spotlights. For funeral professionals, the service offers a seamless way to enhance their offerings without adding additional work. Each Tribute Spotlight prominently features the funeral home’s branding, reinforcing its role in honoring lives and strengthening its presence in the community. By airing twice daily for up to 10 days, these digital tributes are not just told, but shared far and wide, helping to inform communities of upcoming services and ensuring loved ones are honored with dignity and respect.

For families, Tribute Spotlights provide a new and deeply personal way to memorialize those they have lost. Televised tributes allow for a visually compelling and shareable way to tell a loved one’s story. Families receive a lasting digital keepsake that can be revisited and shared, ensuring memories are preserved for future generations.

The visibility of these broadcasts also encourages greater community support, increasing attendance at services and allowing more people to come together to celebrate a life well lived. With a simple and stress-free process, families can create a meaningful tribute without the burden of additional planning.

“At Chptr, we believe stories should live forever,” said Rehan Choudhry, CEO and founder of Chptr. “This partnership allows families to share their loved one’s memory in a way that transcends time—through television, digital platforms, and the collective memory of their community.”

Local television remains a trusted and widely watched source of community information. By featuring these televised tributes, stations can engage viewers with meaningful, locally relevant content while generating advertising opportunities that support their operations. Tribute Spotlights also creates a new revenue stream for local TV stations, providing valuable human-centered content that resonates with their audiences.

Tribute Spotlights are now available to funeral homes nationwide. To learn more about offering this service to families, visit https://www.tributetech.com/tribute-spotlights .

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About Tribute Technology

Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company aims to give funeral directors everything they need to run their business in one place, making their lives easier.

About Chptr

Chptr is a storytelling platform for the modern age, dedicated to preserving and sharing legacies in ways that transcend traditional memorialization. By transforming memories into beautifully crafted narratives, Chptr helps families and communities honor the past, connect in the present, and ensure stories live on forever. Through broadcast video technology and immersive storytelling, Chptr seamlessly bridges the gap between personal history and public remembrance. Learn more at http://www.chptr.com .

Maximize Your Funeral Home's Impact with Tribute Print

Mon, 10 Feb 2025 19:42:59 GMT

Streamlined, Custom Keepsakes: How Tribute Print Enhances Funeral Services

In today’s digital-first world, printed materials still hold significant meaning—especially for funeral businesses.

Families cherish keepsakes like memorial folders, prayer cards, and bookmarks, which help them honor and remember their loved ones.

With Tribute Print, your funeral home can offer professionally designed, custom-printed materials that truly reflect the life being celebrated.

Here’s why Tribute Print is a game-changer for funeral homes:

Seamless Integration : Tribute Print integrates directly with your Tribute Management Software and Tribute Website, automatically transferring all necessary information about the deceased. This streamlined process means you can create custom stationery in minutes, allowing you to focus on serving families.
Endless Customization : Choose from hundreds of templates and styles to create personalized, meaningful keepsakes. The designs are fully customizable, allowing you to add photos, quotes, and personal touches that reflect the life of a loved one.
Fast and Reliable : With an easy-to-use platform, you can design and print high-quality materials in just a few clicks. Whether it’s a last-minute request or planned in advance, you can trust this software to deliver what you need on time.

Offering beautiful, professionally printed materials with Tribute Print is an excellent way to enhance your funeral services while creating lasting memories. With the added benefit of seamless integration, creating custom keepsakes has never been easier.

Let us help you deliver quality stationery that families will cherish for years to come.

Stop the Waste: 5 Common Money Drains at Funeral Homes (And How to Avoid Them)

Wed, 05 Feb 2025 20:25:36 GMT

Cut Costs, Increase Efficiency, and Serve Families Better

Running a successful funeral business requires more than providing exceptional service—it also requires smart financial management . Many firms lose money in ways that can be prevented with better planning and the right tools .

Here are five common financial drains and how to fix them.

1. Staffing Inefficiencies

Undertrained or misaligned staff can lead to wasted payroll costs and inconsistent service .

✅ Solution: Ensure your team is well-trained and efficiently utilized . MKJ Marketing’s Advance U Online University offers online courses to help staff build essential skills , reduce errors , and enhance service quality , all while increasing productivity.

2. A Poor Website Experience

A slow, outdated, or confusing website can frustrate families and drive them to competitors.

✅ Solution: Invest in a modern, mobile-friendly website with clear service information, online arrangement options , and seamless navigation. A strong online presence builds trust and makes it easier for families to connect with you.

3. Outdated Marketing Strategies

Traditional advertising methods can be expensive with little return on investment.

✅ Solution: Shift to cost-effective digital marketing , including SEO, social media, and targeted online ads , to reach more families where they’re already searching for services.

4. Missed Preneed Opportunities

Failing to engage families in pre-planning conversations results in lost revenue and missed business growth.

✅ Solution: Utilize automated follow-ups and digital preneed tools to keep families engaged before they need services , ensuring long-term relationships and consistent revenue.

5. Manual or Outdated Processes

Paper-based records and outdated systems slow down operations , increase errors , and create frustration for both staff and families.

✅ Solution: Upgrade to modern management software that streamlines arrangements, contracts, and communication—allowing your business to run more efficiently and effectively .

Eliminate Waste & Increase Profitability

By addressing these financial drains, funeral homes can improve efficiency, increase profitability, and enhance service quality . Small adjustments in the right areas can lead to big results .

Click here to get started and learn how Tribute Technology can help your business run more smoothly.

Marketing Tactics to Drive Growth

Wed, 05 Feb 2025 20:15:46 GMT

Strategies, Technology, and Marketing Tactics to Drive Growth

Connecting Directors recently hosted a webinar featuring Tribute Technology’s President of Commercial Markets Courtney Gould Miller, who shared expert advice on where to invest tech and marketing dollars in the coming year .

You can click here to watch a FREE replay of the webinar anytime.

Here are five of Courtney’s most powerful insights from the discussion.

1️⃣ Define What Growth Means for Your Business

"Growth means a whole lot of things to everyone. One of the first things that I welcome you to do as you think about your growth for 2025 is to define what it means for you."

Whether it’s increasing revenue, expanding locations, serving more families, or improving efficiency, your first step toward sustainable success is setting a clear vision.

2️⃣ Technology Isn’t Optional—It’s Essential

"You can't do everything, and there is time and money to invest in technology. You want to choose the things that are going to have the highest ROI for your business."

From AI-powered automation to on-demand training and CRM tools, investing in the right technology frees up time, enhances customer experiences, and maximizes efficiency.

3️⃣ The Funeral Profession Must Embrace AI

"One of my goals is to get the funeral profession as highly adapted to AI as possible because I think it's so important for us to stay ahead and continue serving our customers well."

AI isn't a threat—it’s an opportunity. Whether it’s streamlining communication, enhancing lead follow-up, or personalizing marketing efforts, AI helps businesses operate smarter and stay competitive.

4️⃣ Your Website Is More Than a Brochure—It’s a Business Driver

"Your website needs to be more than just a brochure. It has to do real work for you—presenting your value, showcasing your differentiators, and funneling visitors into meaningful interactions."

A well-optimized funeral home website isn’t just a place to host obituaries; it’s a tool for engagement, education, and conversion. Features like automated follow-ups, integrated chat, and lead-capturing tools help businesses turn website visitors into long-term clients.

5️⃣ Marketing Without Measurement Is Just Guesswork

"The ultimate check is call volume, but you have to be honest with yourself about what contributes to that number. It’s not just leads—it’s how quickly and effectively they are followed up on."

Tracking marketing performance isn’t just about website traffic or social media engagement—it’s about real business impact. The best marketing strategies integrate follow-up automation, lead nurturing, and data-driven insights to drive measurable success.

The 2025 Growth Playbook Webinar underscored one vital truth: Growth doesn’t happen by accident—it happens by design. Those who embrace change, invest in technology, and commit to a solid strategy will not only survive but thrive in the years ahead.

Are you ready to build your own growth playbook?

Investing in Your Team: Why Staff Training Matters More Than Ever

Tue, 04 Feb 2025 21:36:56 GMT

Equip Your Team with Practical Skills and Accredited Learning Anytime, Anywhere

Staff training is no longer optional—it’s essential for staying ahead, delivering exceptional service, and maintaining consistency across teams. A well-trained team ensures businesses can adapt to changing consumer expectations while improving overall performance.

As a Tribute Technology Premier Partner , MKJ Marketing’s Advance U offers a flexible online learning platform designed specifically for funeral and cemetery professionals . These courses go beyond theory, providing real-world solutions that can be immediately applied —along with accreditation for continued professional growth.

Comprehensive Training for Every Area of Focus

Advance U offers courses that cover key aspects of funeral and cemetery operations, including:

Arranger Training: The Advanced Course
How to Handle Price Shoppers
Good Call™: How to Answer the 9 Most Common Calls
The Warm-Up in the Arrangement Conference
Cremation Arrangement: Improving Averages & Family Satisfaction

With courses available for both licensed and non-licensed staff, every team member gains access to relevant, practical training that aligns with their role.

Why Online Learning Works

✔ Higher Retention Rate – Online learning is three times more effective than in-person training.

✔ Bite-Sized Lessons – 10-to-20-minute sessions enhance engagement and retention.

✔ Structured Learning – Required pathways ensure full course completion— no skipping ahead .

✔ Flexible Pace – Assign courses individually or train staff as a cohort .

✔ Dedicated Course Facilitator – A designated point of contact ensures training success.

✔ Higher Averages & More Satisfied Families – Stronger training leads to better service and business growth .

✔ CEU Accreditation – Available at a fraction of the expense of traditional training programs.

The Future of Professional Development

Online learning is a flexible, cost-effective, and impactful way to develop talent, enhance service quality, and maintain consistency . Whether you're training new hires or helping experienced staff refine their skills, Advance U provides the tools and knowledge your team needs—when and where they need it.

What the Most Successful Funeral Home Websites Have in Common

Fri, 24 Jan 2025 20:50:22 GMT

It’s Never Too Late for Digital Innovation

In today’s digital landscape, your website serves as the foundation of your online presence.

It’s where you share your story, showcase your services, and create meaningful experiences for families. Tribute Websites are crafted specifically for the funeral profession, offering modern designs, practical functionality, and features that set your firm apart.

Key Attributes of Impactful Funeral Home Websites

1. Modern, User-Centric Design

First impressions count. Tribute Websites are visually striking, mobile-friendly, and easy to navigate, helping families quickly find the information they need. Browse our design library to discover how you can elevate your funeral home’s online presence.

2. Features Families Value Most

Interactive Obituaries : Allow visitors to share condolences and purchase gifts directly from your site.
Tribute Obituary Writer : Create unique obituaries in seconds with AI-powered tools.
Guiding Grief™ Videos : On-demand grief support is accessible anytime.
Tribute Store : Offer flower arrangements, Memorial Trees, and keepsake gifts for grieving families.

3. Payments and Accessibility Made Easy

Tribute Pay : Get paid faster with streamlined online payment options.
Tribute Accessibility : Enhance ADA compliance, making your site easier to use for all visitors.

4. Integrated Tools and Personalization

Tribute Websites work effortlessly with your existing funeral management software, reducing effort and improving efficiency. Personalized product options, like Tribute Books and Tribute Videos , further enhance the experience for families.

5. Built to Rank with SEO

Tribute Websites follow best practices in SEO to improve your visibility in search results, ensuring families can find your services when they need them most.

Transform Your Funeral Home’s Online Presence

Tribute Technology makes upgrading your website straightforward. Choose a template, and we’ll take care of the rest, customizing your site to align with your business goals.

With cutting-edge features and robust integrations, a Tribute Website isn’t just a digital tool—it’s the foundation of your success.

Ready to get started? Contact Tribute Technology today and let us help you create a website that truly reflects the heart of your funeral home.

Strengthening the Future Together: Building Success Through Strategic Partnerships

Thu, 23 Jan 2025 20:38:21 GMT

Working Together to Provide Innovative Solutions for Families

At Tribute Technology, we’re committed to empowering funeral homes, crematories, and cemeteries with innovative tools that simplify operations and elevate services.

Through our Partnership Program , we collaborate with the industry's top providers to make this vision a reality.

Our Esteemed Partners

We are proud to work with both Premium Partners and Valued Partners , each playing an integral role in enhancing the funeral profession’s ability to serve their communities.

Premium Partners include:

Frazer Consultants
FrontRunner
MKJ Marketing
Legacy Touch
SRS Computing
A Tree to Remember
FuneralTech
CFS
Funeral Innovations
Crakn
AdPerfect

Together, these partners bring a wealth of technology and services to the funeral profession, providing everything from advanced management software to personalized memorialization tools. Their commitment to quality and innovation ensures that funeral professionals are equipped with the best solutions available.

We also extend our gratitude to our Valued Partners , including:

ASD
FTD
Arbor Day
OneRoom
Matthew Aurora Funeral Solutions
Userway
Dodge
Homesteaders Life Company
C&J Financial, LLC
Treasured Memories
Inman Shipping Worldwide
McGriff
Magnolia Memorial Marketplace
Harry & David
Elevia

These companies contribute a variety of essential services, from customer support solutions to financial planning and memorial products, enabling funeral homes to offer a comprehensive, compassionate experience to families.

What Sets Premier Partners Apart?

Our Premier Partners enjoy priority integration into all Tribute Technology platform services. This seamless connection ensures easy access to a wide range of features, including:

Management software
Tribute video creation
Payment solutions
Marketing dashboards
Website updates

With proprietary APIs, our partners provide a unified, one-touch experience where information syncs automatically, reducing the burden on funeral professionals and ensuring that every aspect of their service is streamlined.

How We Select Premier Partners

We choose our partners with care and rigor, ensuring they meet high standards for:

Technology Infrastructure : Robust, reliable, and scalable systems.
Operational Viability : Proven success in their field.
Customer Support : Exceptional service for mutual clients.

Exciting Milestone: 6 Million Memorial Trees Planted!

Thu, 23 Jan 2025 17:06:41 GMT

Thank You for Partnering With Us to Achieve This Incredible Goal

We’re thrilled to share that the Memorial Tree program has achieved an incredible milestone: over 6 million trees planted !

This milestone is a testament to the heartfelt choices made by families who honor their loved ones in an environmentally meaningful way, creating a living tribute that will last for generations to come.

In partnership with A Tree to Remember ™ and the Arbor Day Foundation , each of these trees symbolizes a life cherished and honored, bringing both comfort and environmental impact.

Memorial trees are more than just symbols. They’re vital contributors to thriving forest ecosystems, purifying the air, providing shelter for wildlife, and creating habitats for birds and insects.

Carefully chosen planting locations ensure every tree makes a meaningful impact, enriching ecosystems and fostering a healthier planet for future generations.

Interested in learning more about A Tree to Remember and its profound impact? Explore these resources:

Thank you for helping us grow a greener, healthier world—one tree, one memory at a time.

Protect Your Firm: Your Defense Against Cyber Attacks

Wed, 22 Jan 2025 20:29:22 GMT

Create a Safe Digital Space for Your Families and Staff

Even with robust cybersecurity measures in place, funeral businesses are increasingly becoming targeted by hackers.

The consequences of these attacks often extend beyond operational disruptions—they directly affect the families your firm serves, putting their private information at risk and potentially breaking their trust.

But there's a way to protect your business—and the families you serve—against these ever-evolving threats. We’ve partnered with McGriff, a leading benefits provider, to offer a custom-tailored cybersecurity program designed exclusively for deathcare businesses.

Coverage for Every Threat

Our specialized cybersecurity policy covers a wide range of potential incidents, including:

Phishing Scams
Data Breaches
Identity Theft
Ransomware Attacks
Hacking and Misuse of Computer Networks
Internet Fraud

With this coverage in place, you can rest easy knowing that your firm’s operations, as well as the private information of the families you serve, are protected from cyber threats.

Cemeteries Reimagined: How Final Resting Places Are Evolving Into Vibrant Community Hubs

Mon, 20 Jan 2025 20:21:54 GMT

A New Way of Understanding How Community Members Feel About Remembrance

Over the past 20 years, cemeteries have undergone a noticeable transformation, evolving from solemn spaces of remembrance into dynamic community hubs.

A recent Wall Street Journal article, " When Did Cemeteries Become Tourist Attractions and Hot-Date Spots? " highlights this shift, showcasing how cemeteries are now destinations for everything from cultural performances to nature walks. Industry professionals like you are likely observing this trend firsthand.

Cemeteries across the country are drawing diverse crowds with events that engage visitors in new ways. Green-Wood Cemetery in Brooklyn, NY , has seen attendance double since 2016, leading to the development of a $34 million visitor center. Oakland Cemetery in Atlanta, GA, welcomes over 150,000 visitors annually, including 12,000 for its popular Day of the Dead celebration. Meanwhile, Hollywood Forever in Los Angeles, LA, has pioneered cemetery-as-cinema, turning its grounds into a cultural hotspot for film screenings.

This resurgence goes beyond curiosity. Community members are seeking meaningful, unique experiences, and cemeteries offer the perfect balance of serene beauty and historical significance.

As cemeteries increasingly serve as vibrant community spaces, there’s a powerful opportunity to deepen connections with the public, broaden outreach, and expand services in this rapidly evolving landscape.

If you’d like help creating a marketing strategy for your cemetery, funeral home, or crematory, don’t hesitate to reach out to the experts at Tribute Technology. We’ve formed a unique partnership with MKJ Marketing to offer premier marketing packages for firms like yours.

A Quick Look at Lead Logic: Our New Lead Generator

Fri, 17 Jan 2025 16:56:30 GMT

Check Out This EXCLUSIVE New Offering Designed to Grow Your Firm

In today’s competitive digital-first landscape, the ability to manage and nurture leads effectively can make or break a business.

That’s where Lead Logic comes in. It’s our NEW cutting-edge tool built to simplify lead management, enhance team collaboration, and supercharge your pre-need sales process.

Here’s a step-by-step breakdown of how Lead Logic works.

1. Getting Started with Lead Logic

To get started, log in to your account. Upon logging in, you’re greeted with a user-friendly dashboard that offers a clear overview of your current leads, activities, and performance metrics.

2. Generating Leads

Lead Logic simplifies the process of capturing and managing leads by seamlessly connecting your website's contact forms, obituary condolences, and custom forms directly to your account. This ensures all your leads are housed in one centralized location, streamlining your workflow and keeping everything organized.

3. Tracking and Prioritizing Leads

Not all leads are created equal. With Lead Logic, you can easily organize and prioritize leads using our tagging system, allowing you to track what website visitors are submitting and gain valuable insights into their needs and interests. This streamlined approach ensures your team focuses their efforts where they can have the most impact.

4. Automating Follow-Ups

Time is of the essence in sales. Lead Logic automates follow-ups with personalized email templates and scheduled reminders, ensuring no opportunity slips through the cracks.

Why Choose Lead Logic?

Lead Logic isn’t just a tool; it’s a game-changer for firms looking to streamline their sales process. With its intuitive design, powerful features, and robust integrations, Lead Logic empowers your staff to close contracts faster and grow your revenue.

Are you ready to take your firm to the next level? Sign up for a free trial of Lead Logic today and experience the difference for yourself.

A Fresh Look for Funeral Home and Cremation Websites

Mon, 13 Jan 2025 20:16:02 GMT

Modern Templates That Simplify Connection and Comfort

Your website often creates the first impression families have of your firm... but is your website sending the right message to families?

With Tribute Technology's latest designs, updating your website has never been easier—or more impactful.

Whether you’re offering cremation services or managing a full-service funeral home, these brand-new templates blend elegance with functionality:

Unity & Haven : Perfect for cremation services, these designs are clean, approachable, and easy to navigate.
Luminous, Praxis & Solace : Modern layouts that reflect care and professionalism for funeral homes.
Timeless : Ideal for funeral home and cemetery combinations, offering a comprehensive and polished look.

Updating your website doesn’t have to be overwhelming. These templates are mobile-friendly, easy to customize, and designed with your audience in mind.

Plus, Mix-and-Match Themes let you showcase your funeral home like never before. Change colors, fonts, and layouts to create a design that’s uniquely yours. These tools make it simple to craft a personalized, mobile-friendly website that connects with the families you serve.

Watch Now: See Tribute Management Software in Action

Wed, 08 Jan 2025 14:10:12 GMT

Learn How to Streamline Your Daily Tasks and Save Time

In the world of deathcare, time and attention to detail are everything.

Families rely on you during their most difficult moments, and handling the logistics behind the scenes should never compromise the care you provide. That’s why Tribute Management Software is designed to revolutionize how you work.

If you haven’t already, check out the On-Demand Tribute Management Software Demo to discover how our platform can streamline your daily operations, giving you more time to focus on serving families.

What Is Tribute Management Software?

Tribute Management Software is an intuitive, all-in-one solution built to simplify the essential administrative tasks of running a funeral home. From obituary management to payment processing, our software automates and organizes your workflow, ensuring every detail is managed efficiently and effectively.

Why Choose Tribute Management Software?

Manage Cases

Save up to five hours per case by handling all your paperwork online. It also integrates seamlessly with QuickBooks Online, Federated, and more.

Manage Operations

Oversee every aspect of your firm—from vehicle bookings to maintenance schedules—all in one place for streamlined efficiency.

Manage Staff

Easily assign tasks, track RSVPs, and send reminders with built-in SMS and messaging tools, ensuring your team stays on track.

Manage Your Website

Simplify website updates with Tribute Management Software’s built-in integrations, saving time and reducing hassle.

Simplify Your Workflow Today

With an intuitive interface and robust features, Tribute Management Software helps you focus on serving families while running your business smoothly.

Watch the Demo Today

Tribute Management Software isn’t just software; it’s a practical solution designed with funeral home professionals in mind. See it in action by watching the On-Demand Tribute Management Software Demo .

Learn how our software can save you valuable time and make your day-to-day tasks more manageable—so you can focus on what matters most: caring for families.

Scammers Posing as Funeral Home Staff Targeting Families

Tue, 07 Jan 2025 21:47:42 GMT

Protect Your Community from This Deceptive Scheme

A recent NFDA article sheds light on a troubling scam targeting grieving families.

Using details from obituaries—like the decedent’s name, the funeral home, and even specific funeral directors—scammers are posing as funeral home staff to demand fraudulent payments.

How the Scam Works

Phony Bills: Families are told they owe an additional $1,000 (or another amount) for services already rendered.
Preneed Deposits: Scammers claim a “security deposit” of $1,500 is urgently needed to secure a preneed account, threatening that the service will be canceled if payment isn’t made immediately.

In some cases, scammers even spoof funeral home phone numbers , making the calls appear legitimate. Spoofing is a tactic where scammers falsify the caller ID information to make it look like the call is coming from a trusted source.

While some families recognize the scam and hang up, others can fall victim to these predators and send money. In some instances, scammers call back to demand more payments, adding to the family’s distress.

How Funeral Homes Can Protect Families

Alert Families: Proactively inform families about the scam and your billing practices. Emphasize that you’ll never demand immediate payments over the phone or use high-pressure tactics.
Educate Clients: Share these FTC tips to help families spot scams:
Take your time: Reputable businesses won’t pressure you to act immediately.
Verify the source: Contact the funeral home directly using a verified number.
Watch for red flags: Scammers often ask for payment via wire transfers, gift cards, or cryptocurrency.
Monitor Operations: Be vigilant about spoofing attempts and ensure your staff is aware of this worrying trend.

By working together, we can help protect families from unnecessary financial and emotional stress during their most vulnerable moments.

Revolutionize Your Approach to Leadership and Growth at MKJ Marketing’s 2025 Winter Summit

Tue, 07 Jan 2025 20:27:59 GMT

FOR IMMEDIATE RELEASE - JAN. 6, 2025

Contact For Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI, 53597
press@tributetech.com

Revolutionize Your Approach to Leadership and Growth
at MKJ Marketing’s 2025 Winter Summit

WAUNAKEE, WI — Tribute Technology and MKJ Marketing are proud to co-sponsor the 2025 Winter Summit, a premier event for funeral professionals seeking cutting-edge strategies to grow their businesses and elevate their leadership. This exclusive event will be held Feb. 3-5, 2025 , at the luxurious Westin Riverfront Resort & Spa in Beaver Creek, Colorado .

With a shared commitment to innovation and professional growth, Tribute Technology and MKJ Marketing have designed this event to deliver actionable insights, impactful networking, and an unparalleled experience in a breathtaking alpine setting.

Featured speaker Richard J. Bryan , a renowned Leadership Keynote Speaker, Business Growth Strategist, and Succession Planning Expert, will share proven strategies to manage leadership transitions, prepare successors, and preserve a lasting legacy. His expertise, drawn from decades of real-world experience, will inspire attendees to reimagine the future of their businesses.

Additional sessions will address today’s most relevant topics, including:

Automated Outreach: Streamline Follow-Ups and Boost Engagement
Profit-Driven Pricing: Crafting Packages That Captivate and Convert
Reading the Economic Indicators: Making Acquisitions and Preparing for Sale
Harnessing AI for Content: Achieve Efficiency While Preserving the Human Touch
Staying Ahead in Social Media: Trends to Drive Engagement
Effective Payment Conversations: Proven Ways to Talk to Families About Costs
Preneed Trends 2025: Innovative Strategies Driving Sales and Building Trust

The Westin Riverfront Resort & Spa provides the perfect mix of luxury and adventure. Located at the base of Beaver Creek Mountain, the resort offers elegant accommodations, a world-class spa, and outdoor activities like skiing and snowmobiling. Whether you’re attending for professional growth or bringing the whole family for a winter getaway, this venue offers something for everyone.

Sponsors of the Winter Summit include ASD, OneRoom, Cremation Recycling, Elevia, Legacy Touch, Homesteaders Life Company, C&J Financial, and Treasured Memories.

Attendees can take advantage of an exclusive group rate available only for this event. Rooms are filling up fast, so secure your accommodations today by calling 888-655-1566.

Don’t miss this opportunity to learn from industry leaders, build connections, and transform your business. Visit www.mkjmarketing.com/beaver-creek-2025 for more information.

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About Tribute Technology:
Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.

5 Ways to Fortify Your Firm’s Digital Fortress

Mon, 06 Jan 2025 18:12:57 GMT

Protect Your Personal and Financial Information with Simple Steps

Just as you wouldn’t leave your front door unlocked, your personal and professional online accounts deserve the same level of protection.

Every click, email, and password can either strengthen your defenses or create vulnerabilities that cybercriminals can exploit. Thankfully, with a few proactive measures, you can fortify your digital fortress and keep these threats at bay.

The Federal Trade Commission recently published five essential strategies to safeguard your personal and financial information:

Secure Your Accounts: Protect yourself by using strong, unique passwords for each of your accounts. For an added layer of security, enable two-factor authentication (2FA) on sensitive accounts like your email and financial services.
Keep Software Updated: Regularly updating your security software, operating system, and internet browsers is crucial for defending against the latest cyber threats.
Protect Your Wireless Network: Strengthen your defenses by replacing the default Wi-Fi network password and router admin password with strong, unique alternatives.
Lock Your Devices: To prevent unauthorized access, set your computer and phone to lock when not in use.
Create Backups: Regularly backing up your important information ensures you can recover data in case your device is infected, hacked, stolen, or lost.
Stay Informed About Phishing Attacks: Being aware of the signs of phishing scams is crucial in navigating digital threats. Click here for more tips on avoiding phishing attacks and spotting suspicious online behavior.

To help you better protect against cyber threats, we've partnered with insurance expert McGriff to create a comprehensive cybersecurity insurance program tailored specifically for funeral homes, crematories, and cemeteries. Watch the video below or click here to learn more and get started.

Additional Resources on Cybersecurity for Funeral Homes

Watch our free webinar about obituary spam anytime.
Learn how to dominate your SEO presence in your market to combat obituary-related challenges.

By taking these steps and staying informed, you can secure your digital life and ensure that your personal and financial information remains protected.

Exclusive Q&A on Automated Outreach: Streamline Follow-Ups and Boost Engagement

Mon, 06 Jan 2025 11:00:04 GMT

Transform Your Outreach Strategy While Developing Trust with Families

Automation is changing how businesses of all kinds, including funeral homes, connect with customers and find leads.

If you’re curious about the impact of automation, join us at MKJ Marketing’s 2025 Winter Summit , happening Feb. 3-5 at the beautiful Westin Riverfront Resort & Spa in Beaver Creek, Colorado. Tribute Technology is a proud sponsor of the event.

Tribute Technology’s President of Commercial Markets Courtney Gould Miller will be leading a session on automation. She’ll share details about how this technology can enhance your follow-up processes while preserving the personal touch essential for building trust with families.

Here’s a preview of what Courtney will cover in her session.

Q: What makes automated outreach so valuable in today’s business environment?

A: Automated outreach helps businesses stay connected with their leads and customers without requiring constant manual effort. The right tools enable timely, personalized communication that keeps your firm top-of-mind while saving time and resources. It’s about finding the right balance between efficiency and authenticity.

Q: How does automation help with nurturing leads?

A: Automation ensures no lead is overlooked. By creating thoughtful communication workflows, you can send the right message at the right time, guiding families through their journey in a meaningful way. From the first contact to a preneed or at-need contract, it’s about fostering relationships at every step.

Q: Response rates can be a challenge. How can automation improve them?

A: Automated systems can improve response rates by ensuring follow-ups are consistent and engaging. Using personalized templates tailored to a family's specific interests or needs makes your messages more relevant, encouraging recipients to engage and respond.

Q: Marketing efforts often require a lot of coordination. How can automation maximize these efforts?

A: Automation simplifies complex marketing tasks by managing repetitive processes, enabling your team to focus on higher-value work. Tools like lead tracking, audience segmentation, and targeted campaigns help ensure no opportunities are missed, making every effort more effective.

Q: Some worry that automation might feel impersonal. How do you maintain trust while using these tools?

A: That concern is valid. That’s why it’s essential to integrate a personal touch. Automation doesn’t replace human connection—it supports it by making thoughtful, consistent communication possible. For instance, you can schedule follow-ups, send condolences on important anniversaries, or check in based on a family's preferences. It’s about using technology to strengthen relationships... not weaken them.

Q: Why should someone attend your session at the MKJ Summit?

A: I’ll share practical advice on how to use automation effectively, boost engagement, and achieve better results. Attendees will leave with steps they can use right away to streamline their processes and build stronger connections with leads and customers.

Join us at the MKJ Marketing Summit to elevate your outreach strategies. You don't want to miss this!

Learn from an Expert: Strategies for Success in a Rapidly Changing Industry

Fri, 03 Jan 2025 12:00:01 GMT

Insights from MKJ Marketing Founder Glenn Gould

MKJ Marketing’s 2025 Winter Summit , sponsored by Tribute Technology, is coming up on Feb. 3-5 and will feature an insightful session led by MKJ Marketing Founder Glenn Gould.

With decades of experience and 900+ market research studies under his belt, Glenn’s presentation will delve into the challenges and opportunities facing funeral service businesses today. Here’s a preview of what you can expect.

Competing with Discounters

Glenn will explore the evolving landscape of funeral services. Traditional funeral homes have lowered their prices to compete with discounters, making the discount business model increasingly unsustainable. Cremation services, with their slimmer profit margins, further complicate this dynamic. Glenn will highlight strategies to navigate this shifting market effectively.

Strategies for a Declining Industry

Funeral service has been in a decline for 25 years, driven by changes in consumer preferences and the rise of cremation. Glenn will outline the lifecycle of industries—from growth to maturity to decline—and provide strategies for thriving in this environment.

Acquisition Opportunities

While large consolidators dominate headlines, most acquisitions are made by local competitors. Glenn’s session will cover what to look for in a prospective acquisition, how to integrate new staff into a winning business model, and how to recognize valuable opportunities. He’ll also share advice on avoiding the pitfalls of undervalued acquisitions that often lead to closures within a few years.

Preparing Your Firm for Acquisition

For those considering selling their business, Glenn will offer guidance on preparing for acquisition. Poor organization can lead to discounted offers, even for firms that might otherwise attract corporate buyers. Building a strong, unified brand around a single name can significantly boost your firm’s value and appeal.

Glenn’s session promises to be a must-attend for anyone navigating the challenges of the funeral service industry. Don’t miss this opportunity to gain practical strategies and insights from a seasoned expert.

Seven Inches of Snow Just Set the Stage for an Unforgettable Summit

Thu, 02 Jan 2025 15:01:37 GMT

Your Chance to Experience Beaver Creek Mountain

Seven inches of snow just blanketed the breathtaking Westin Riverfront Resort this week, creating the perfect backdrop for an unforgettable experience.

Tribute Technology is proud to sponsor MKJ Marketing’s 2025 Winter Summit , happening Feb. 3-5 at Colorado’s stunning Beaver Creek Mountain! Rooms are filling up, and you don’t want to miss this one-of-a-kind opportunity.

This isn’t just a gathering of the brightest minds in the funeral profession—it’s your opportunity to:

Immerse yourself in a spectacular mountain destination.
Soak in panoramic views, breathe in crisp Colorado air, and relax in luxury at the Westin Riverfront Resort & Spa.
Gain unmatched marketing insights, connect with leaders in the profession, and spark fresh ideas—all in an inspiring, invigorating setting.

Don’t just attend a summit—experience a rejuvenating escape that fuels your professional growth and personal well-being.

We can’t wait to welcome you to Beaver Creek, where fresh powder and fresh ideas come together for an unforgettable experience.

Why DIY Isn’t Enough: The Value of Hiring Social Media Experts

Mon, 16 Dec 2024 15:36:50 GMT

Elevate Your Funeral Home's Online Presence with Professional Social Media Management

Social media marketing is no longer an option—it’s a necessity. But as social media continues to evolve at lightning speed, trying to stay ahead of trends while running a funeral home can be overwhelming, if not impossible.

That’s where social media experts like us come in. We help funeral homes stay ahead of the curve, allowing you to focus on what matters most: providing compassionate care to families.

Managing social media is far more than just posting updates. Today’s families expect meaningful engagement, not canned, automated content. In fact, 71% of consumers are more likely to choose a business they feel personally connected to through social media. This level of connection requires a thoughtful approach, one that’s often difficult to achieve with a DIY strategy.

Our team of social media professionals understands what it takes to stand out online. We’ll help you:

Create personalized, authentic content that reflects your funeral home’s unique brand and values.
Engage your local community on platforms like Facebook and Instagram, reaching the right audience where they’re most active.
Stay ahead of trends and algorithm changes that can make or break your online visibility.

A strong social media presence doesn’t just showcase your services—it helps families understand the care and compassion your funeral home provides. With expert management, your content will be consistent, engaging, and, most importantly, effective.

Let us take social media off your plate , so you can focus on what you do best: supporting families in their time of need.

Increase Your Efficiency with Minimal Effort: Discover the Benefits of Tech Turbo Packs

Sat, 14 Dec 2024 15:30:00 GMT

Streamline Operations. Elevate Service. Connect with More Families.

In the ever-demanding world of funeral service, every minute counts.

That's why we're proud to introduce Tech Turbo Packs —a solution that simplifies your operations while boosting service delivery. No extensive training and no more falling behind with technology!

These powerful bundles feature Tribute Print , Tribute Video , Tribute Obituary Writer , and more. All of these tech resources are designed to automate routine tasks and enhance your customer experience. Whether you want to create beautiful memorial products, personalized videos, or professional obituaries, Tech Turbo Packs streamline it all.

Choose from three tailored options to meet your firm’s unique needs. Ready to transform your operations without the hassle? Schedule a FREE consultation today and discover how Tech Turbo Packs can elevate your services.

With Tech Turbo Packs, you’ll have the power to expand your online presence effortlessly while connecting with more families in your community. What are you waiting for?

Bonus: Free eBook

Discover insider strategies to operate like industry giants with our eBook, Cracking the Code . Packed with actionable steps, this guide will take your business to the next level. Download it for FREE today!

Share Support This Holiday Season with a Special Pop-Up Campaign

Tue, 10 Dec 2024 15:31:01 GMT

The holiday season can feel especially overwhelming for those navigating grief. If you use our marketing services and have behavioral marketing as part of your package, you have access to a unique Pop-Up Campaign to provide comfort and support to your community during this difficult time.

This includes:

�� Exclusive Guide : Finding Peace When the Holidays Feel Heavy offers:

Coping Strategies : Practical steps to acknowledge emotions and begin healing.
Ways to Honor Loved Ones : Ideas like lighting a candle, crafting an ornament, or preparing a special dish in memory.
Navigating the Holidays : Guidance on setting boundaries, reflecting, and finding meaningful ways to give back.

�� Short Video : A compassionate message offering tips and encouragement for coping with grief during the holidays.

�� Email Series : Sent on behalf of your funeral home, this thoughtful 3-part email series provides sensitive advice and reminders of hope and support.

This holiday-focused Pop-Up Campaign is an opportunity to show your care and provide meaningful resources for those who need it most. If you’re within your campaign limits, it’s easy to activate and share these heartfelt tools with your community.

Get started today and make a difference this holiday season.

Let’s Combat Obituary Spam Together

Mon, 09 Dec 2024 19:15:44 GMT

What’s obituary spam?

Those from outside the funeral profession are taking advantage of the immense amount of website traffic that obituaries generate. They will create “spam” content to manipulate Google’s algorithms to outrank local funeral homes in searches. They also create obituaries that aren't real because every click has the potential to generate ad revenue.

How is obituary scraping legal?

Aggregators and scammers are good at skirting copyright laws by changing the content just enough to call it original.

What’s your best advice on how to push down spammers and aggregators?

Number one: Be the first to post original content. Number two: To the extent you're comfortable, share obituaries on every single social account you have. Number three: Have a fast website.

What can you say to families who are upset about their obituary getting scraped?

Be transparent about the fact that you don’t sponsor or do business with the scrapers. You might also consider sharing resources, such as The Verge article mentioned below .

Does reporting scraped obituaries to Google make a difference?

Yes – especially when they’re reported repeatedly. This helps notify Google and its algorithm that the content being produced by this specific domain is less valuable to those searching for information. Eventually, this will make an impact. Read more about how to report spam here .

ADDITIONAL RESOURCES

Learn more about cyber threats and how to protect your firm .

You can watch the replay of our webinar focusing on obituary spam anytime. Watch the webinar replay here.

The best way to combat obituary spam is to dominate your SEO presence in your market. We offer excellent SEO services. Connect with any of our experts at Tribute Technology for more information.

Our Chief Customer Officer Courtney Gould Miller was featured in an article published by The Verge about obituary spam. Read more here.

Master Community Outreach: Make Effortless Connections with Automation Tools

Mon, 09 Dec 2024 14:03:20 GMT

Learn Proven Strategies to Streamline Engagement and Drive Results

What if you could keep your leads engaged and organized without adding more to your plate?

At the MKJ Marketing 2025 Summit sponsored by Tribute Technology, the session Automated Outreach: Streamline Follow-Ups and Boost Engagement will show you exactly how to make this happen.

Through Lead Logic , Tribute Technology’s cutting-edge lead management system, you’ll discover how automation can revolutionize your follow-up process. From nurturing leads with seamless communication to increasing response rates and maximizing your marketing efforts, this session will equip you to work smarter while maintaining the personal touch that builds trust.

All of this will happen at the stunning Westin Riverfront Resort & Spa in Beaver Creek, CO—a luxurious alpine retreat that perfectly blends inspiration and relaxation. Dive into practical strategies during the day and unwind amidst breathtaking mountain views by evening.

Don’t miss this opportunity to refine your processes, boost engagement, and connect with leaders in the profession in an unforgettable setting. Early bird pricing ends Dec. 15, 2024 , and MKJ has secured unbeatable room rates for attendees!

Experience the Magic of Beaver Creek: A Destination Like No Other

Fri, 06 Dec 2024 12:30:00 GMT

Get Inspired in the Heart of the Rockies at MKJ’s Summit Feb. 3-5

Nestled high in the Colorado Rockies, Beaver Creek Mountain offers more than just breathtaking views—it’s a setting that inspires both personal and professional growth.

Wake up to crisp mountain air, snow-dusted peaks, and a charming village atmosphere that feels like a retreat from the everyday.

This idyllic setting is where you can attend MKJ Marketing's Summit, Feb. 3–5 , proudly sponsored by Tribute Technology. It’s an event designed to connect you with like-minded professionals, spark new ideas, and provide practical insights to take your business to the next level—all against the backdrop of Beaver Creek’s serene beauty.

Register now to secure your spot and take advantage of the early bird discount, as well as the exclusive room rate MKJ has arranged for attendees. You will love the exclusive ski-in, ski-out access at this resort.

Spaces are limited, so act fast to ensure you will be part of this extraordinary event!

Get a Sneak Peek into MKJ Marketing’s 2025 Summit

Tue, 03 Dec 2024 14:03:53 GMT

Revolutionize Your Marketing Strategy While Surrounded by Alpine Luxury

Tribute Technology is excited to sponsor the upcoming MKJ Marketing Summit , Feb. 3-5, promising a dynamic blend of insights, connections, and actionable takeaways.

Imagine this: crisp mountain air, snow-dusted peaks, and the perfect blend of elegance and adventure at The Westin Riverfront Resort & Spa in Beaver Creek, CO. This year’s Summit isn’t just another conference—it’s a retreat designed to inspire innovation and relaxation alike. And you won’t believe the incredible room rate MKJ has secured for us!

Picture yourself connecting with industry leaders, exchanging bold ideas, and discovering strategies that will elevate your business. The lineup includes must-attend sessions like:

Automated Outreach : Streamline your follow-ups and watch engagement soar.
Profit-Driven Pricing : Build packages that captivate and convert.
Economic Indicators : Master the market to prepare for acquisitions or sales.
AI-Powered Content : Boost efficiency without losing the human touch.
Social Media Trends : Stay ahead with tactics that drive real results.
Effective Payment Conversations : Tackle cost discussions with confidence.
Preneed Trends 2025 : Build trust while driving sales with innovative strategies.

And that’s just the start! Top experts will share cutting-edge insights in an engaging, interactive environment. The speaker lineup? It’s a powerhouse—stay tuned for the big reveal.

Now, let’s talk about the setting. At the base of Beaver Creek Mountain, The Westin Riverfront offers everything from world-class dining and a luxurious spa to outdoor thrills like skiing and hiking. It’s the ultimate destination for both unwinding and recharging.

Don’t let this opportunity pass you by. Early bird pricing ends Dec. 15, 2024 —register now and lock in your spot at the marketing event of the year.

Today's Families Want Unique Gifts: Consider These Ideas

Sat, 30 Nov 2024 16:27:03 GMT

Offer Popular New Options to Your Website Visitors

In times of loss, friends and loved ones are increasingly seeking unique ways to show support to grieving families.

Why not offer these touching and sentimental gifts directly through your firm’s website? Not only will this make it easier for families to receive keepsakes, but it’s also easier for their loved ones to find gifts within their budgets and preferences.

You can enable Tribute Store on your Tribute Website or through most of our Premier Partner websites, such as CFS. Our Gift Guide is available through our meal delivery offerings. You can view all the options here.

If you have any questions about available products, if you want to turn on eCommerce options for your funeral home, or if you want to change your preferred florist, please reach out to funeralhomes@tributestore.com for assistance.

What We Offer Your Families

Every partner you see in the Gift Guide section has been carefully selected, ensuring top-quality products and customer service for families. Below, we’ve highlighted these special keepsakes.

Sympathy Meals and Gift Baskets

Through our partner, Harry & David , your website visitors can send a made-to-order meal or a sympathy basket directly to a grieving family. Their thoughtful gesture will be delivered at no cost within two to five business days. There are many options available for dietary restrictions, including vegan and shiva meals. Check out the full list of available meals here.

“The basket we chose was for a sympathy gift for a friend. He said it was beautiful, and he was touched by the gesture. I chose this particular basket because it was subtle, sweet, and thoughtfully arranged. I feel it was a perfect balance of a charming and sensible sympathy gift.”

Tribute Store Review

Luxurious Cremation Diamonds

Through Eterneva , families can design a one-of-a-kind diamond using their loved one’s cremated remains. Through a carefully curated process, the customer creates a custom design with the color and shape of their choice. Families receive updates every step of the way.

“I love the beautiful diamond that Eterneva made for me. The entire experience was really very wonderful. Having this piece of my daughter with me every day brings a smile to my face when I look down and see the sparkle. It shines just like she did.”

Tribute Store Review

Support Coral Reefs

Many families want to leave behind a legacy on our planet and care deeply about making environmentally friendly choices. Why not allow your website visitors the option to adopt a coral reef in honor of a loved one? With this gift, your families can help recreate diverse and resilient reefs. Purchasers receive a digital card and email updates about their coral, from adoption to planting. Learn more here.

“The opportunity to help the coral reefs grow and thrive is meaningful, and I feel I’m doing a little something to help the ocean environment.”

Tribute Store Review

Custom Memorial Candles

Symbolizing remembrance and hope, candles hold a special place in memorial rituals. Homesick, a renowned home fragrance and lifestyle brand, has crafted the "In Our Hearts" candle, infused with essential oils for a long-lasting, aromatic burn. Packaged with a space for a handwritten "In loving memory of" note, this candle adds a personalized touch that resonates deeply with recipients. Learn more here.

Beautiful Fingerprint Jewelry

Legacy Touch has emerged as a top choice among thousands of funeral homes across North America, thanks to its exquisite Fingerprint Keepsakes and memorialization products. Boasting over 48,000 5-star reviews, families have embraced these personalized pieces.

“Awesome website and easy to order from. The jewelry pieces arrived quickly and were beautifully done!”

Tribute Store Review

Toasting to a Life Well Lived

Coasters brings comfort and convenience to families wishing to honor their loved ones with a heartfelt toast. With hassle-free delivery and a wide selection of wine, beer, and spirits, family and friends can gather to share cherished stories and memories with ease. Visitors to the website can even gift specific beverages that held special meaning to the deceased. Raise a glass in remembrance and celebrate a life well lived.

Preserved Floral Arrangements

Pressed Floral offers a timeless solution for preserving the beauty of funeral or memorial service floral arrangements. From framed displays to necklaces and candles, these everlasting keepsakes allow families to hold onto the essence of their loved one's tribute for years to come.

“Everything came out perfectly and the process was so easy, especially with the use of the app! I love how I got to review my order before it was sent to me making sure it was perfect in the way I wanted it.”

Tribute Store Review

Explore Tribute Technology’s collection of unique sympathy gifts today and begin offering a comprehensive and diverse collection of keepsakes for families directly through your website. Email funeralhomes@tributestore.com to get started.

Have an idea you’d like to share with us? We’d love to hear from you about unique gift options families have asked about or ideas you’ve dreamed of offering. Send us an email or reach out any time at funeralhomes@tributestore.com .

Harnessing Social Media to Reflect Your Brand Values

Sat, 30 Nov 2024 14:12:30 GMT

How Strategic Storytelling Can Naturally Build Your Following

A recent story featuring a funeral home gained national attention, underscoring a well-known truth: Social media can effectively reflect your firm's values and build a loyal following.

A funeral home in Maine recently posted on social media asking for pallbearers and attendees for the burial of an 86-year-old U.S. Marine who died alone in a nursing home. The response was overwhelming, bringing in hundreds of strangers who rallied together to honor the late veteran. This act of kindness not only benefited the community but also demonstrated the funeral home's values, attracting positive attention and followers.

This powerful example highlights the incredible reach and impact of social media to share your firm’s mission with your community. By sharing meaningful stories, you can naturally build a loyal following. Are you capitalizing on these opportunities?

Remember, successful social media posts provide real value to your audience. You don’t need to predict the future to create engaging content – you just need to find the right story to tell.

Whether you're looking to craft engaging posts or run high-performing ads, our team is here to help you enhance your social media presence . Partnered with the experts at MKJ Marketing, we offer premier services tailored to your firm’s needs. Click below to learn more about how our experts can transform your social media presence.

NFDA 2024: A Celebration of Innovation and Connection in New Orleans

Fri, 22 Nov 2024 21:20:40 GMT

Catch the excitement with our NFDA 2024 recap video!

NFDA 2024 in New Orleans was nothing short of incredible! The vibrant culture of the Big Easy set the perfect stage for an event full of energy, connection, and inspiration.

Tribute Technology was proud to be part of it all, and the response from visitors to our booth was amazing. The energy and interest we experienced fueled engaging conversations about the future of funeral service and the innovative solutions we’re bringing to the profession.

To capture the excitement, we’ve created a special recap video highlighting the buzz around our booth and the unforgettable moments from the event. Whether you stopped by to connect with us or want to see what made NFDA 2024 so impactful, this video says it all.

Click below to watch and relive the energy of NFDA 2024. And don’t forget to join us for other exciting events, like MKJ’s Beaver Creek Summit in Colorado this February . We’re already looking forward to seeing you next year in Chicago for NFDA 2025!

Transforming Your Funeral Home with Technology: Enhancing Staff, Client, and Community Experiences

Mon, 18 Nov 2024 15:25:03 GMT

Showcasing Tribute Technology Clients Who Are Making an Impact

In today’s world, where expectations around service and personalization are constantly evolving, technology offers funeral homes new ways to serve families with greater efficiency, care, and transparency.

The benefits of incorporating tech solutions are not just operational; they positively impact everyone involved—from your staff to the families you serve and the larger community. In this blog, we’ll explore how using technology to transform your funeral home can improve experiences across the board.

1. Empowering Staff with Efficiency and Training Tools

Technology can streamline tasks, making day-to-day operations smoother and freeing up time for your team to focus on what matters most: supporting families. Tools that automate administrative processes, for example, allow staff to shift their attention from paperwork to personalized client care. Moreover, digital-first training programs help funeral home employees stay current with new skills and methods in funeral service, fostering growth and resilience within your team.

Jim Busch , the Owner & President of Busch Funeral Home & Crematory Services and the 2024 Tribute Award winner for Digital-First Training in Funeral Service, has shown how training-focused technology can ensure that staff members are well-prepared to address the unique needs of each family.

2. Enhancing Client Experiences Through Personalized, Accessible Services

Families today expect more customization and flexibility in the planning and memorialization process, and technology helps make that possible. From interactive online memorials to seamless online arrangements, digital tools give families greater accessibility and control. Furthermore, with optimized funeral home websites, clients can easily find the information they need, interact with staff, and explore the full range of services available.

Take Andrew Jenkins , President & Funeral Director at Jenkins Funeral Chapel, Inc., awarded the 2024 Tribute Award for Leader in Funeral Home Website Optimization. Jenkins has demonstrated how a well-designed, user-friendly website can make planning and communication simpler and more engaging for families.

3. Building Trust Through Transparent Communication

In an industry built on trust, transparency is crucial. By implementing transparent practices with the help of tech tools, funeral homes can foster a sense of openness and assurance with clients. Offering detailed pricing, clear service descriptions, and online support options reassures families that they’re being cared for by a team they can trust.

For example, Ashlee Etzweiler and Shannon Etzweiler-Kapsak , Funeral Directors at Etzweiler Family Funeral Service, were recognized as Leaders in Funeral Home Transparency for their commitment to openness with clients. Their use of technology to communicate clearly with families sets a standard for honesty and accessibility in the industry.

4. Expanding Community Impact with Outreach and Integrated Systems

Funeral homes serve as pillars in their communities, and technology makes it possible to engage and support the community in more impactful ways. Through email marketing, social media, and online resources, funeral homes can keep their communities informed, comforted, and engaged. Integrated tech systems also allow funeral homes to provide seamless, reliable support for families, whether they’re in-house or connecting remotely.

For example, Starlyn Aurit at Harrell Funeral Homes earned the Leader in Community Outreach & Email Marketing award for her efforts in using digital communication to foster community relationships and build lasting connections. Additionally, David Lee Hernandez Jr. of Jersey Memorial Group recognized for his integrated tech systems, has shown how interconnected technology can strengthen the entire service process for families and communities alike.

Embracing the Future of Funeral Service

The benefits of a tech-enabled funeral home go beyond convenience—they offer families an elevated experience, empower staff to deliver personalized service, and create a stronger community bond. By investing in technology, you’re not only keeping up with the changing times but paving the way for a future where every family, staff member, and community member feels supported.

Download Tribute Technology’s Tech-Enabled Funeral Home Magazine to Learn More

Want to learn more about these trailblazers who are leading the charge in transforming funeral service with technology? Download the first issue of Tribute Technology’s Tech-Enabled Funeral Home Magazine to explore how they’re shaping the future of our industry.

Celebrating $50,000+ Raised for the Future of Funeral Service

Fri, 15 Nov 2024 15:08:20 GMT

Empowering Up-and-Coming Leaders in the Profession

With Tribute Technology’s support through a successful donation match challenge, the Selected Educational Trust has raised over $50,000 to advance the future of independent funeral service.

Tribute Technology pledged to match donations dollar-for-dollar up to $10,000—and thanks to the generous contributions from Selected member firms, individuals, and other supporters, the response was overwhelming.

Courtney Gould Miller, our President of Commercial Markets, summed it up perfectly: “At Tribute Technology, we deeply believe in supporting the future of this profession, and it’s inspiring to see so many stand with us to make a difference.”

These funds will go directly to the Selected Educational Trust’s mission to empower funeral professionals through scholarships, skill-building programs, and networking opportunities, ensuring they’re equipped to serve their communities with excellence.

For more information on the Selected Educational Trust and its programs, visit www.selectedtrust.org .

Thank you to everyone who helped make this possible!

Introducing Tribute Technology’s New Exclusive Support Line for Funeral Directors

Wed, 13 Nov 2024 18:47:23 GMT

A New Way We’re Supporting Your Firm

At Tribute Technology, we understand that funeral professionals need quick, reliable support to meet the needs of families.

That’s why we’re introducing a dedicated eCommerce support line exclusively for funeral directors. This new line is staffed with our knowledgeable team members, ready to assist you with any eCommerce-related questions and support requests.

Funeral Directors’ Support Line: 855-515-0561

Available: Monday – Friday, 8 a.m. to 5:30 p.m. EST

This line ensures that you can connect directly with our support team, receive priority assistance, and focus on providing exceptional service.

For families, our original eCommerce Support Line will continue to be available:

Families’ Support Line: 866-303-1880

Available: Monday – Sunday, 8 a.m. to 2 a.m. EST

At Tribute Technology, we’re here to support both funeral directors and families through every step of the journey. Reach out to us with any questions and experience our commitment to quality service firsthand!

Tribute Technology Launches the Inaugural Tech-Enabled Funeral Home Awards, Recognizing Leaders Transforming Funeral Service Through Technology

Thu, 07 Nov 2024 16:18:29 GMT

FOR IMMEDIATE RELEASE Nov. 7, 2024

Contact For Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI, 53597
press@tributetech.com

Tribute Technology Launches the Inaugural Tech-Enabled Funeral Home Awards, Recognizing Leaders Transforming Funeral Service Through Technology

Celebrating Innovation, Transparency, and Community Impact in Funeral Home Services

WAUNAKEE, WI — In an effort to honor groundbreaking innovation and celebrate leadership in the funeral service profession, Tribute Technology proudly announces the inaugural Tech-Enabled Funeral Home Awards .

These awards recognize forward-thinking funeral homes that are leveraging technology to enhance service delivery, improve family experiences, and strengthen community connections.

“The 2024 award recipients are setting new standards by integrating digital solutions that empower staff, foster transparency, and build community trust,” said Courtney Gould Miller, Tribute Technology President of Commercial Markets. “Through the use of innovative tools, these industry leaders are transforming the way funeral homes operate, offering families a more personalized, accessible, and compassionate experience during their time of need.”

Honorees of the 2024 Tech-Enabled Funeral Home Awards include:

Leader in Community Outreach & Email Marketing: Starlyn Aurit, Customer Experience & Marketing Director at Harrell Funeral Homes
Leader in Funeral Home Website Optimization: Andrew Jenkins, President & Funeral Director at Jenkins Funeral Chapel, Inc.
Leader in Empowering Families with Technology: Jonathan Leavitt, Owner & Funeral Director at Leavitt Funeral Services and Crematory
Leader in Digital-First Training for Funeral Service: Jim Busch, Owner & President at Busch Funeral Home & Crematory Services
Leaders in Funeral Home Transparency: Ashlee Etzweiler & Shannon Etzweiler-Kapsak, Funeral Directors at Etzweiler Family Funeral Service
Leader in Integrated Technology Systems: David Lee Hernandez Jr., Founder & CEO at Jersey Memorial Group
Leaders In Tech Enhanced Family Support: Jimmy Altmeyer Jr., President of Altmeyer Funeral Homes & Crematory and Founder of Treasured Memories, and John Butler, Digital Strategy for Treasured Memories
Leader in Redefining Funeral Home & Cemetery Marketing: Bob Gordon, President & CEO of Cypress Lawn Funeral Home & Memorial Park

Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com .

###

About Tribute Technology:
Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.

The Future of Funeral Service: Honoring Innovation and Excellence

Wed, 06 Nov 2024 18:54:38 GMT

Introducing the Tech-Enabled Funeral Home Awards

In the inaugural edition of Tribute Technology’s Tech-Enabled Funeral Home Magazine , we proudly spotlight the trailblazers who are leveraging technology as a transformative force in funeral service. These leaders are redefining how we serve families with compassion, efficiency, and creativity, leading the profession into a new era.

As family needs evolve, the 2024 Tech-Enabled Funeral Home Award winners have distinguished themselves through groundbreaking innovations and community-driven initiatives.

From optimizing digital experiences to fostering transparent practices, these honorees exemplify dedication and forward-thinking that elevate the family experience.

Without further ado, here are this year’s award recipients...

Leader in Community Outreach & Email Marketing

Starlyn Aurit, Customer Experience & Marketing Director at Harrell Funeral Homes

Leader in Funeral Home Website Optimization

Andrew Jenkins, President & Funeral Director at Jenkins Funeral Chapel, Inc.

Leader in Empowering Families with Technology

Jonathan Leavitt, Owner & Funeral Director at Leavitt Funeral Services and Crematory

Leader in Digital-First Training for Funeral Service

Jim Busch, Owner & President at Busch Funeral Home & Crematory Services

Leaders in Funeral Home Transparency

Ashlee Etzweiler & Shannon Etzweiler-Kapsak, Funeral Directors at Etzweiler Family Funeral Service

Leader in Integrated Technology Systems

David Lee Hernandez Jr., Founder & CEO at Jersey Memorial Group

Leaders In Tech Enhanced Family Support

Jimmy Altmeyer Jr., President of Altmeyer Funeral Homes & Crematory and Founder of Treasured Memories, and John Butler, Digital Strategy for Treasured Memories

Leader in Redefining Funeral Home & Cemetery Marketing

Bob Gordon, President & CEO at Cypress Lawn Funeral Home & Memorial Park

Celebrate Their Success: Download the Tech-Enabled Funeral Home Magazine

Explore in-depth stories on each winner and their innovative approaches that are setting new industry standards. Download the first issue of Tech-Enabled Funeral Home Magazine to see how these leaders are shaping the future of funeral service.

Gift Match Challenge Issued by Tribute Technology Helps Trust Raise More Than $50,000

Mon, 04 Nov 2024 16:54:05 GMT

LINCOLNSHIRE, IL — November 4, 2024 — Thanks in part to a generous donation match challenge issued by Tribute Technology, the Selected Educational Trust raised more than $40,000 in donations from Selected member firms, individuals, and supporting organizations between August 16 and September 30, 2024. Combined with Tribute Technology’s pledge to match donations dollar for dollar up to $10,000, these gifts brought the donation total to more than $50,000!

“We couldn’t be more thrilled with the incredible response to the Gift Match Challenge,” said Courtney Gould Miller, President of Commercial Markets at Tribute Technology. At Tribute Technology, we deeply support this profession’s future, and it’s truly inspiring to see so many people stand alongside us to make a difference. Each donation represents a shared commitment to this cause, and we are genuinely grateful to everyone who joined us in making an impact. Thank you for being part of something so meaningful!”

“We are incredibly grateful to Tribute Technology for their generous support,” said Stefanie Favia, Executive Director of the Selected Educational Trust. “This matching challenge not only amplifies the impact of our donors but also reinforces our mission to ensure that independent funeral service professionals have access to vital resources. Together, we are helping to shape the future of our profession.”

With these funds, the Selected Educational Trust will continue its important work of empowering funeral service professionals to thrive in their careers and better serve their communities. This includes connecting independent funeral homes with the next generation of the profession and providing scholarships and progressive skill development training for funeral service professionals at all stages of their career.

For more information about the Selected Educational Trust, visit www.selectedtrust.org or contact Stefanie Favia at stefanie@selectedtrust.org .

###

About the Selected Educational Trust The mission of the Selected Educational Trust ( www.selectedtrust.org ) is to provide the best educational opportunities for the advancement and support of all who work within the independent funeral service profession. To fulfill this mission, the Trust provides programs which offer scholarships to mortuary science students and funeral service professionals, online education through its Institute for Exceptional Funeral Service powered by National Guardian Life Insurance Company (www.funeral-institute.org ) and networking and employment opportunities through its Workforce Development Centers.

About Tribute Technology Trib ute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers use Tribute Technology’s software and product offerings, including websites, marketing services, management software, and more. Tribute Technology is focused on helping funeral directors save time on tasks, so they can focus more on connecting with families. Our mission is to give funeral directors everything they need to run their business in one place .

Tribute Technology Announces Leadership Change to Strengthen Future Growth and Innovation

Fri, 25 Oct 2024 17:08:50 GMT

Waunakee, Wisconsin – October 25, 2024 – Tribute Technology, the leader in innovative website and software solutions for the funeral profession, announces a leadership transition as part of its continued commitment to drive growth and deliver cutting-edge services.

The company’s CEO, Charlie Cole, has mutually agreed with the Board of Directors to step down from his role. Tribute Technology thanks Charlie for his leadership and the significant contributions he made during his tenure.

The company will be led by Tribute Technology’s Board of Directors and an Office of the CEO, composed of key executives, including the newly appointed President of Commercial Markets Courtney Gould Miller and Chief Technology Officer Matt Powell, along with the Chief Operating Officer and the Chief Financial Officer. This experienced leadership team will ensure stability and guide Tribute Technology through its next phase of innovation and growth.

“During this transition, our leadership team remains focused on executing our technology roadmap and delivering on our strategic priorities,” said Gould Miller. “We are committed to providing exceptional service and support to our clients while continuing to invest in best-in-class technology that positions funeral homes to become digital brands in their communities.”

Gould Miller brings a lifetime of experience in the funeral profession, first leading MKJ Marketing as Chief Strategy Officer and then joining Tribute Technology’s Executive Leadership Team in 2022. As Chief Customer & Marketing Officer at Tribute Technology, she has been instrumental in driving the company’s growth, elevating its brand, and developing customer-focused innovations like the award-winning AI Obituary Writer. Now, as President of Commercial Markets, she will lead strategic initiatives to expand the company’s market presence and deliver more of what funeral professionals need to meet the changing demands of consumers.

Tribute Technology’s executive team has also announced a significant investment of more than $5 million over the next year to enhance the company’s technology, operations, and customer service. This investment aligns with the company’s mission to deliver thoughtful innovation and support its customers in elevating their businesses.

“The customer feedback we received at NFDA, the Selected Independent Funeral Homes Annual Meeting, and our recent MKJ Marketing Summit highlighted the importance of digital transformation in today’s funeral profession,” said Gould Miller. “Our top priority will always be delivering the highest quality service and cutting-edge solutions to our funeral home partners.”

Tribute Technology remains dedicated to empowering funeral homes through its innovative solutions and exceptional customer experience, ensuring it remains the operating system of choice for funeral service professionals.

For more information, please visit www.tributetech.com .

About Tribute Technology
Tribute Technology is a leading provider of comprehensive software solutions that help nearly 10,000 funeral homes and deathcare professionals manage their operations, enhance customer experience, and grow their businesses through technology. With a focus on innovation, Tribute Technology empowers its clients to meet the evolving needs of the communities they serve. Tribute Technology was formed by bringing together the best brands in the profession to serve clients, including MKJ Marketing, Frazer Consultants, FrontRunner Professional, Funeral Tech, CFS, Funeral Innovations, and SRS Computing.

“We are committed to providing exceptional service and support to our clients while continuing to invest in best-in-class technology that positions funeral homes to become digital brands in their communities.”

Courtney Gould Miller

President of Commercial Markets

Selected Educational Trust Announces New Appointments to the Board of Trustees

Thu, 10 Oct 2024 16:47:03 GMT

LINCOLNSHIRE, IL — October 10, 2024— Selected Independent Funeral Homes Educational Trust is pleased to announce the appointment of two new members to its Board of Trustees.

Tiffany Pape Hofer is a first-generation funeral director and owner of Luce, Luze, & Reck Funeral Homes, with four locations in South Dakota. Pape Hofer has been an active supporter of the Trust for more than ten years and was integral in initiating policy changes to the Trust’s Second-Career Scholarship program earlier this year. "I am honored to join the Board of Trustees,” said Pape Hofer. “The Trust's vital work has a profound impact on the future of funeral service, and being a part of this makes me exceptionally proud."

Courtney Gould Miller is the Chief Customer Officer at Tribute Technology, focusing on providing high-quality customer experience journeys for funeral directors and families, along with leading the company's sales and marketing teams. Gould Miller is a frequent author and speaker in the deathcare and end-of-life industries. Tribute Technology has shown ongoing support of the Trust, including funding matching gift challenges in 2022 and 2024, helping to raise a combined $72,000. “For me, it's all about giving back to this profession that has given so much to me and countless others,” said Gould Miller. “I'm passionate about helping funeral professionals grow and succeed, and I look forward to working with the Trust to create meaningful learning opportunities that will support our profession for the future.”

Trustees serve 3-year terms and work to guide the programming and fundraising efforts of the Trust. “We are honored to welcome Tiffany and Courtney to our Board of Trustees during this pivotal moment for our organization,” said Stefanie Favia, the Trust’s Executive Director. “Their diverse expertise and innovative insights will be invaluable as we advance our mission of promoting lifelong learning in independent funeral service and navigate the challenges ahead.”

For more information about the Selected Educational Trust, visit www.selectedtrust.org or contact Stefanie Favia at stefanie@selectedtrust.org .

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About the Selected Educational Trust The mission of the Selected Educational Trust ( www.selectedtrust.org ) is to provide the best educational opportunities for the advancement and support of all who work within the independent funeral service profession. To fulfill this mission, the Trust provides programs which offer scholarships to mortuary science students and funeral service professionals, online education through its Institute for Exceptional Funeral Service powered by National Guardian Life Insurance Company ( www.funeral-institute.org ) and networking and employment opportunities through its Workforce Development Centers.

Celebrating Our Staff on International Programmer’s Day

Thu, 12 Sep 2024 12:47:01 GMT

Q&A with Our Chief Technology Officer Matt Powell

Today is International Programmer’s Day, which celebrates the masterminds behind the code— those who turn ideas into reality, make technology seamless, and keep the digital world running smoothly.

Our Chief Technology Officer Matt Powell leads the employees on our tech teams, who work hard every day to create even better products and software for funeral directors like you and the families you serve.

Check out this Q&A with Matt to learn more about him and our team.

As we celebrate International Programmer’s Day, what message would you like to share with our programmers at Tribute Technology?

You're the beating heart of our business. The work you do truly matters. Never forget who we are serving — grieving families — or how important you are!

As a leader in the tech space, which qualities do you think are essential for a successful tech team?

This is an easy one: alignment, teamwork, empowerment and psychological safety. I'm very focused on getting the right talent in the right structure with the right focus and incentives and the right way of working. I see my role largely as org design, way of working design, product vision, and craft mentorship.

What inspired you to join the team at Tribute Technology?

I'm a softie and most interested in building things that add real value to the world. I don't want to build tech that "hacks" dopamine systems to waste peoples' time or distracts them from real life or reduces human connection. I want to build things that improve people's lives — things that make life more interesting, more connected, more fulfilling. I want to do work that matters.

It's hard to imagine something that matters more than helping people say their final goodbyes to their loved ones with dignity and grace in a way that honors their lives. And it’s hard to imagine something that matters more than empowering the funeral and cremation professionals who provide direct care and guidance to families in one of the hardest moments of their lives.

In terms of the technical aspects, it's very exciting to be working on modernizing and integrating well-loved classic systems while bringing to life new solutions that address new areas of need for families, funeral homes, and the broader community. We're doing incredibly interesting work using the latest tools: genAI, events, k8s, etc, etc.

If you’d like to learn more about Matt, check out this article he wrote for American Funeral Director: “Is There a Thing as Too Much Technology?”

Tribute Technology to Match up to $10,000 in Donations to the Selected Educational Trust

Wed, 28 Aug 2024 14:56:49 GMT

LINCOLNSHIRE, IL — August 23, 2024 — Tribute Technology has issued a matching gift challenge to donors to the Selected Educational Trust. Now through September 30, Tribute Technology will match dollar-for-dollar all gifts made to the Trust up to a total of $10,000.

"Our donors know that the Trust is making a real impact by funding scholarships, job placement tools, and education that provide a path to greatness for the next generation of the funeral service profession. This matching gift opportunity allows donors to double their gift’s impact,” said Stefanie Favia, Executive Director of the Trust. “We are deeply grateful to Tribute Technology for demonstrating their longstanding faith in the mission of the Trust and making this opportunity possible.”

“Giving back to the funeral service community is something that truly matters to us at Tribute Technology. We have a deep understanding of the challenges and dedication required in this profession because we talk with funeral directors every day,” said Courtney Gould Miller, Chief Customer Officer at Tribute Technology. “Supporting the Selected Educational Trust is our way of helping to pave the way for the future leaders of our profession. It’s more than just a donation; it’s an investment in the people who will be caring for families in the years to come.”

Donations to the Trust help support a suite of scholarships, workforce development tools and events, and educational courses for the advancement of all who work within the independent funeral service profession. All donations made now through September 30 are eligible for matching, including contributions by mail (Selected Educational Trust, One Overlook Point, Suite 530, Lincolnshire, IL 60069) or online at www.selectedtrust.org/give-now.

For more information about the Selected Educational Trust, visit www.selectedtrust.org or contact Stefanie Favia at stefanie@selectedtrust.org .

###

About the Selected Educational Trust

The mission of the Selected Educational Trust ( www.selectedtrust.org ) is to provide the best educational opportunities for the advancement and support of all who work within the independent funeral service profession. To fulfill this mission, the Trust provides programs which offer scholarships to mortuary science students and funeral service professionals, online education through its Institute for Exceptional Funeral Service powered by National Guardian Life Insurance Company ( www.funeral-institute.org ) and networking and employment opportunities through its Workforce Development Centers .

About Tribute Technology

Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers use Tribute Technology’s software and product offerings, including websites, marketing services, management software, and more. Tribute Technology is focused on helping funeral directors save time on tasks, so they can focus more on connecting with families. Our mission is to give funeral directors everything they need to run their business in one place.

Scammers Now Focusing on Funeral Livestreams

Thu, 08 Aug 2024 14:51:07 GMT

Protect Families from Online Predators

In today’s digital-first world, consumers must always be on high alert for phishing attempts. Sadly, this also extends to families mourning the loss of a loved one.

We’ve learned about two recent cases where scammers targeted families using details about a fake funeral livestream for their loved one:

A family discovered a fake Facebook page using a loved one’s photo, falsely claiming to have footage of the funeral service, which was never recorded.
Another family received Facebook notifications inviting them to join a livestream of their loved one’s funeral, only to be asked for their bank details upon clicking the link.

These cyber-threats can cause significant financial and reputational damage to families if they are not promptly addressed, as their sensitive information can be stolen and exploited.

To safeguard your families and your business, consider these best practices:

Remind families that no funeral director will ever send a friend request for a livestream.
Make sure families know that a funeral home will never ask for money from a website visitor to watch a livestream.
Establish a clear process with your staff for reporting suspicious emails or activities that they encounter or hear about from families.

Protect Your Business from Cyber Threats

Despite implementing robust cybersecurity measures, deathcare businesses are increasingly becoming prime targets for hackers, leading to devastating consequences for grieving families. To help you combat these threats, we have partnered with leading benefits provider McGriff to design a comprehensive cybersecurity insurance program exclusively for funeral homes and cemeteries. Click here to learn more about protecting your firm and the families you serve.

A New Website Resource to Give Families Peace of Mind

Tue, 06 Aug 2024 15:41:53 GMT

Help Your Families Travel with Confidence

Travel can be stressful! From planning itineraries to boarding planes and facing flight delays at every turn, travelers are facing more anxiety than ever. A recent study revealed that 92 percent of Americans find travel nerve-racking.

Through our new Travel Protection Plan website integration, your funeral home can ease some of that stress by offering peace of mind directly on your website.

Our Partnership with Inman Shipping Worldwide

Our Travel Protection Plan , offered in partnership with Inman Shipping Worldwide, provides unparalleled value to families.

Even better: Families can purchase the plans directly on your firm’s website, which is an additional opportunity for revenue.

Website visitors who fill out the form will receive automatic emails on your behalf. We’ve found that families who are interested in this type of service often make for great preneed leads.

Comprehensive Coverage for Unexpected Death Expenses

For a one-time fee, families receive lifelong coverage for expenses related to a loved one’s death while traveling.

Transportation: Moving the deceased from the place of death to the funeral home or service center for preparation.
Preparation: Handling the necessary preparations for transport.
Documentation: Securing all essential documents for shipping, including one death certificate.
Final Arrangements: Transportation of the deceased to your funeral home.

Peace of Mind Like no Other

By adding the Travel Protection Plan to your website, you provide families with a valuable safety net, ensuring they are supported during their most vulnerable times. This not only elevates your service offerings but also enhances your reputation for comprehensive care and exceptional support within your community. Show your families that you are there for them, no matter where life takes them.

A Way to Honor Loved Ones AND the Planet with One Gift

Fri, 02 Aug 2024 16:42:19 GMT

The Successful Partnership Between a Tree to Remember™ and the Arbor Day Foundation

The collaboration between A Tree to Remember ™ and the Arbor Day Foundation is not just about planting trees; it's about honoring millions of lives through the timeless symbol of growth and renewal.

This environmentally friendly option provides families with a lasting tribute to their loved ones, creating living memorials that will grow and flourish for generations to come.

The Arbor Day Foundation is committed to planting and distributing over 10 million trees annually. Their partnership with A Tree to Remember has resulted in a profound impact: Over 1.3 million trees were planted through this initiative last year.

The best part? There is no cost to add this program to your websites, and firms receive commissions for memorial tree donations. We invite you to consider activating this meaningful program on your firm’s website as another way to help families after a loss. It only takes a few minutes to get started.

If you’re interested in learning more about A Tree to Remember and the impact of memorial trees, we invite you to explore our program .

Check out these free resources to learn more about the partnership:

Together, we can continue to honor lives and enrich our planet, one tree at a time.

New Data Released on Rising Cremation Rates

Tue, 30 Jul 2024 14:10:32 GMT

Online Cremation Arrangements Crucial for Families

NFDA has released its annual Cremation & Burial Report , noting that the U.S. cremation rate is expected to rise to 61.9% this year.

Here are a few other key points worth sharing:

This is a 1.3% increase from last year.
Burial rates are expected to fall to 33.2%.
By 2045, cremation rates could reach 82.1%.
Contributing factors include cost considerations, environmental concerns, fewer religious prohibitions, simpler funeral ceremonies, and the growing number of individuals without religious affiliation.

Another key insight in the report is how the pandemic accelerated the adoption of technology in funeral services. According to NFDA, 40% of its members now provide online cremation arrangements. Are you one of them?

Understanding these trends helps your firm anticipate the needs of families. As families continue to seek digital-first options, your firm needs to be ready to meet them online.

Our Online Planner tool allows your firm to give families the ability to make at-need or pre-need arrangements for cremation from the comfort of their own homes. It features premade templates that adjust to fit your firm, your market, and your families.

If you want to learn more about how to provide online cremation arrangements through our Online Planner, don’t hesitate to reach out anytime.

Beware: Surge in Phishing Scams Following Worldwide IT Outage

Tue, 23 Jul 2024 16:17:00 GMT

Safeguard Your Firm During This Critical Time

Last week, the world experienced what some are calling the largest IT outage in history, and bad actors could exploit this as an opportunity to steal your data.

According to the Financial Times , cyber watchdogs in different countries have already issued warnings about an influx of phishing scams pretending to help with recovery from the outage.

Funeral homes are especially vulnerable to online scams because of the sensitive nature of private information they collect from families for cases. We urge you and your staff to stay vigilant against suspicious emails and online activity. Click here for more tips on avoiding phishing attacks and how to spot suspicious digital behavior.

To help you navigate these cyber threats, we've partnered with insurance partner McGriff to create a comprehensive cybersecurity insurance program tailored specifically for funeral homes, crematories, and cemeteries.

Stay safe and protect your data!

Shocking Surge: Phishing Attacks Skyrocket

Fri, 12 Jul 2024 16:55:49 GMT

Protect Yourself and Your Staff from Cyber Crime

Since the launch of ChatGPT in late 2022, phishing attacks have surged by a staggering 4,151% . The funeral profession has not been spared from this alarming trend.

More funeral home staff than ever are contacting us with reports of receiving phishing emails. If not promptly addressed, these cyber threats can lead to significant financial and reputational damage as sensitive information is stolen and exploited.

Why is the Funeral Profession a Target?

Sensitive Data : Funeral homes handle a lot of sensitive and personal information that is valuable to attackers.
Emotional Context : The empathetic nature of funeral professionals makes it easier for attackers to take advantage of staff.
Industry Adaptation : As the funeral profession becomes more digital, it opens new avenues for cyber threats.

Signs an Email is a Scam

Uses a suspicious email address (it might look like a company’s name but is slightly off)
Noticeable spelling errors and/or odd formatting
Attachments that don’t seem to make sense
Generic greetings like “dear user” or “valued customer”
Claims your account is on hold due to a billing problem
Invites you to click a link to update payment details

How to Avoid Phishing Attacks

Educate Staff : Train employees to recognize phishing attempts and avoid clicking suspicious links or attachments.
Verify Requests : Always verify the authenticity of requests for sensitive information, especially urgent or unfamiliar ones.
Email Security : Implement robust email security measures, including spam filters and email authentication protocols.
Strong Passwords : Use strong, unique passwords and enable multi-factor authentication (MFA) wherever possible.
Update Software : Keep all systems and software up to date with the latest security patches.
Report Suspicious Activity : Establish a clear process with your staff for reporting suspicious emails or activities.
Backup Data : Regularly back up your data to ensure recovery in case of an attack.

Want to protect your business from cyber threats? We have partnered with leading benefits provider McGriff to design a complete benefits program exclusively for our funeral home and cemetery clients, including an affordable and effective cyber security policy. Click here to learn more and get started.

Unlock the Secrets to Attracting Gen Z Talent

Thu, 11 Jul 2024 09:00:00 GMT

With staffing shortages becoming a critical issue for funeral homes, attracting and retaining Gen Z is more important than ever.

Born between the mid-1990s and early 2010s, this dynamic group values flexibility, innovation, environmentalism, and work-life balance just as much as pay and job security.

A recent Newsweek article, “ Gen Z Woman Shares Why She Became a Mortician in Her Early 20s ,” featuring 22-year-old TikTok sensation Miranda Mythen (@mimithemortician) reveals her motivation for joining the funeral services field: “I learned about natural burials and conservation cemeteries in high school and realized there were ways to give back to the environment even in death. This piqued my interest, as I’ve always been into sustainable living.”

Here are some ways you can attract Gen Z talent:

1. Promote Flexibility
75% of Gen Z workers prioritize workplace flexibility above all other benefits.

2. Offer Growth Opportunities
This generation craves continual learning and career advancement. Highlight your training programs and pathways for promotion.

3. Showcase Digital Prowess
Gen Z is tech-savvy and expects a robust digital work environment. Make sure your tech offerings are up-to-date and appealing.

Want more insights on attracting young talent?

Tribute Technology is a proud sponsor of the MKJ Summit on October 14-15 in Palm Beach, FL, where experts will discuss strategies to recruit Gen Z staff (and hold on to them) ... along with many other topics to address your firm’s most pressing issues. Learn more about the MKJ Summit here.

Beware of Cremation Jewelry Scams Like This One

Wed, 10 Jul 2024 09:00:00 GMT

A scam involving cremation jewelry that has been making the rounds for several years has resurfaced.

A few of our clients have been dealing with this issue recently, so we wanted to be sure you have the information to protect your firm.

Here’s what happens:

Someone calls the funeral home and orders thousands of dollars of cremation jewelry using a fraudulent card. The cremation jewelry is then sent to the scammer.
The actual cardholder reports the transaction as “fraudulent” to their credit card company, as they did not place the order.
The funeral home or crematory then gets hit with a chargeback, which hurts the firm – in addition to hurting the cardholder.

A few years ago, NFDA published a news release on this topic , and we’re sharing some of their tips here:

Be suspicious if the caller orders several pieces of the same merchandise.
Warning sign: The person wants the merchandise shipped to an international address, with multiple pieces of merchandise all going to the same address.
Be careful about accepting credit card payments, especially if it is from a consumer, via email, fax, or telephone (especially to an overseas address).
Make sure to share reminders about the potential for scams like these with all employees at your firm, including your answering service (if applicable).

We hope this is a helpful resource for your firm. We are always here to help our clients however we can, including sharing details about scams like these.

Adapt and Thrive: Why the Next Five Years Are Your Greatest Window of Opportunity

Tue, 09 Jul 2024 15:30:12 GMT

Tribute Technology is excited to sponsor the MKJ Summit on Oct. 14-15 in beautiful Palm Beach, Florida.

Indulge in 5-star luxury at The Breakers resort while gaining insights from industry experts on pressing topics like:

Boosting call volume and reclaiming lost calls
Avoiding delays in services
Navigating the acquisition landscape
Pricing and packaging strategies
Recruiting and retaining Gen Z staff
Time-saving, cost-cutting tech
Effective generation-focused selling

Here's what past attendees have to say about previous MKJ Summits:

“My wife and I loved the venue in Napa, along with all the extra experiences that we were able to enjoy. What really stood out was the Behavioral Marketing package. Its potential is nothing short of amazing. We have implemented it and seen remarkable results. We have always tried to stay 4 steps ahead in everything we do. We strive to be the best. We feel MKJ is the best at what they do, and we are grateful we partnered with them over five years ago. They have surpassed helping us accomplish our goals.” —Todd Walton, Walton Funeral Service, Inc.

"Attending the Vail Seminar was such a fantastic experience. The tech they showcased is incredible and has already made a big difference in how we operate our funeral home and serve our families. I can't wait to keep using these new tools and see continued success. It's been a game-changer for us.” —Ashlee Etzweiler, Etzweiler Family Funeral Service

Join Tribute Technology CEO Charlie Cole, MKJ Chief Strategy Officer Courtney Gould Miller, MKJ Marketing Founders Marilyn Jones Gould and Glenn Gould, and a surprise inspirational guest.

Exciting App Updates for SRS and TMS Users

Tue, 09 Jul 2024 09:30:00 GMT

We're thrilled to announce some important app updates for our clients who use SRS and Tribute Management Software!

These updates are meant to elevate your firm’s experience and streamline your operations. Whether you're an Android or Apple aficionado, there's something for everyone.

SRS Computing Mobile 9 App for Android and iOS

Both the iOS and Android versions of our SRS Mobile 9 App are now officially available for SRS users to download!

Many of our clients say they use the app for our barcode scanner, which helps with:

✅ Chain of custody management

✅ Quality assurance

✅ Reduction in liability

To get started, simply head to the digital store of your choice, search for "SRS Mobile 9," and download the app! Or, if you prefer, we’ve got the direct links below.

While the apps are free to download, enabling them with your SRS software comes with a small fee. Reach out to the SRS Team to unlock this powerful functionality and supercharge your operations today.

Tribute Management Software Whiteboard App Available on Your Apple TV

We’re also rolling out some exciting changes to our Tribute Management Software Whiteboard Apple TV app, now rebranded with a new look.

This app is exclusive to clients who utilize our Tribute Management Software.

We've listened to your feedback and made some changes to improve functionality. Events without a duration will now appear on the Whiteboard, providing greater clarity and transparency for your scheduling needs.

We've also enhanced the filter settings to let you sort by organization, assigned staff member, case status, or pending events. Additionally, we've introduced color-coded staff initials based on their responses to work event invitations. Check out the screenshot below to see the new filter options in action.

Tribute Management Software Chain of Custody App

The Chain of Custody app is now live on Google Play and the Apple App Store!

Note for Google Play: Users will need to download the new app. Please be aware the Trakn for Crakn app will be discontinued soon.

Stay tuned for announcements as we roll out more changes. We're committed to delivering a seamless and intuitive user experience, and these updates are just the beginning of what's to come!

Florida and Colorado Implement Stricter Laws to Regulate Funeral Homes

Mon, 08 Jul 2024 09:00:01 GMT

In recent legislative moves, Florida and Colorado have taken decisive steps to enhance oversight and accountability within the funeral industry.

With new laws aimed at safeguarding the dignity of the deceased and ensuring professionalism in funeral services, these states are setting more standards for funeral homes and industry practitioners.

Florida's Initiative: Empowering State Investigation Powers

Florida's recent legislation empowers the state to more effectively investigate funeral homes and address instances of misconduct.

The new law, which took effect on July 1, 2024, introduced stringent measures to prevent mishandling of remains, making it a felony offense.

Additionally, investigators will be granted immediate access to secure and inspect funeral homes in emergency situations, even if they are abandoned.

Colorado's Pursuit of Professionalism: Licensing Requirements and Enhanced Oversight

In Colorado, Senate Bill 173 represents a significant overhaul of regulatory standards within the funeral industry.

This bill mandates licensing for various roles within the profession, including funeral directors, mortuary science practitioners, embalmers, cremationists, and natural reductionists. Prospective professionals are required to undergo a rigorous application process, including a criminal history check and compliance with disciplinary standards.

Additionally, the " Regulate Mortuary Science Occupations " bill, subject to multiple amendments, seeks to raise educational requirements and mandate licensure for operating funeral homes.

These measures are designed to elevate professionalism and ensure that individuals working in the funeral industry meet the highest standards of competence and ethical conduct.

Colorado lawmakers also recently enacted legislation mandating routine inspections of funeral homes, aimed at bolstering oversight and granting regulators enhanced enforcement authority over these establishments.

Insights from Tribute Technology Expert on the Evolution of Obituary Spam

Fri, 05 Jul 2024 09:00:00 GMT

Courtney Gould Miller, Tribute Technology’s Chief Customer Officer, was recently featured in Funeral Service Insider discussing the evolving landscape of obituary publication and the challenges it can present.

From traditional newspaper notices to online platforms and funeral home websites offering additional services like flower and memorial gift links, obituaries have become a vital revenue source for funeral homes – but are also vulnerable to spam.

Courtney advises funeral homes to prioritize speed in publishing obituaries to enhance visibility and combat spam effectively.

"Speed matters," she said, urging proactive planning for timely announcements.

Addressing the rise of AI-driven spam and scam websites exploiting obituaries, Courtney advocates for funeral homes to use AI tools to generate optimized obituaries.

“We’ve actually looked at data around this because one of Tribute Technology’s top priorities is how to help funeral homes outrank all other sites, and there are a ton of factors,” she said.

This approach helps funeral homes outrank fraudulent listings with robust content strategies focused on word count, relevant keywords, and geographic targeting.

Click here to learn more and read the entire article.

Elevate Your Funeral Home Services with Our Tech Turbo Pack

Thu, 04 Jul 2024 14:22:51 GMT

Unlock a suite of cutting-edge tools designed to help you (and your staff) achieve more with less time and effort.

Our three bundles feature high-impact, top-performing tools, services, and platforms to elevate your digital presence in just minutes.

Here's what you get with Tech Turbo Pack:

Top Digital Tools: Enhance your online presence effortlessly.
Customer Connection: Meet your customers where they are online.
Supercharged Web Presence: Drive results and build your firm.

Tailored Solutions for Every Need

Whether you need website services, management software, marketing, or all of the above, our pack has you covered with on-demand printing, an AI-powered obituary writer, on-demand training with CEU credits, and expert grief videos accessible 24/7.

Effortless Integration

No extensive training is required. Setup takes just minutes, streamlining operations for increased efficiency and enhanced service delivery.

Unmatched Features and Benefits

Time-Saving Website Services: Easily manage your website and create keepsake books with Tribute Book.
Comprehensive Tribute Store: Access a wide selection of flowers and memorial trees with 24/7 customer support.
Essential Tools: Use Tribute Pay, customizable planning templates, and professional-quality memorial videos and printed materials.
Maximize Online Presence: Engage visitors with targeted messages using our Exit Pop feature.

Exclusive Offer

Get a 20% discount if you start your Tech Turbo Pack by the end of July. Book a FREE consultation today to elevate your services. Click here to get started.

Preserve Legacies with Elegance: Discover Tribute Print's Premium Memorial Solutions

Thu, 20 Jun 2024 16:47:58 GMT

Celebrate life's moments with Tribute Print, your partner in crafting meaningful memorial tributes.

From beautifully designed programs and personalized keepsakes to elegant stationery and guest books, each piece is meticulously crafted to honor and cherish loved ones.

Why choose Tribute Print?

User-friendly design tools empower you to add personal touches effortlessly, creating heartfelt tributes that deeply resonate with family and friends.

Achieve the premium quality you desire with customizable options, guaranteeing that every memorial product becomes a truly unique reflection of a cherished life.

Effortlessly create custom orders in minutes with support from our dedicated team, ensuring memorial planning is streamlined, straightforward, and stress-free.

Whether commemorating a cherished family member or supporting grieving friends, our products provide comfort and solace during difficult times.

Let Tribute Print help you preserve legacies and celebrate lives with dignity and grace. Learn more here.

Are You Ready for Gen X? If Not, Buckle Up!

Thu, 13 Jun 2024 20:25:12 GMT

Gen Xers will soon replace Baby Boomers as your main customers... as soon as next year!

With vast spending power and unique marketing preferences, those born between 1965 and 1980 have massively different expectations than previous generations – especially when it comes to technology.

Gen Xers are more comfortable than Baby Boomers with navigating websites and many of them likely will view your firm’s website from their mobile devices.

In fact, the majority prefer going to your website to picking up the phone to call you!

Wondering if your firm is ready for Gen X? Here are a few questions to consider about your firm:

Do you know how your funeral home website shows up on a cellphone? Does it look good? Does it work well?
Does your website show everything you offer and offer an easy way to get in touch?
Are you reaching Gen X where they’re hanging out online?
Is your firm easily found online?
Is your software ready to handle cases in a digital-first format to meet Gen X’s standards?

If you don’t know the answers to these questions... or if you're unsure... your firm’s online presence is likely not positioned well for Gen X.

It’s time to make some changes.

Our experts have created a FREE playbook to help you serve Gen X better, along with some data-based insights and business strategies. This is an opportunity you don’t want to miss. Click here to get your guide and learn more.

Important Billing Update: Invoices from Legacy Brands Now Coming from Tribute Technology

Fri, 07 Jun 2024 19:51:21 GMT

Sharing a friendly reminder to our loyal clients about our updated communication procedures for billing.

Invoices for your services from CFS, CRaKN, Frazer Consultants, FrontRunner, Funeral Innovations, FuneralTech, MKJ, SRS, and TMS are now sent from the email address AR@tributebill.com .

Please add this email address to your contact list to avoid invoices going to your SPAM folder.

If your billing information has changed, please let us know so we can update our records.

You can reach our billing department by emailing AR@tributebill.com or Accounting@tributetech.com. You can also reach us at 1.844.200.6020 (option 1, then option 8) during business hours.

Provide Lifelong Peace of Mind with Our NEW Travel Protection Plans

Fri, 31 May 2024 19:50:19 GMT

Tribute Technology, in partnership with Inman Shipping Worldwide, has launched a new Travel Protection Plan that you can add directly to your firm’s website.

This plan lets funeral homes like yours offer great value and peace of mind to families who are always on the move, while also making your services stand out from the rest.

All-Inclusive Coverage for Unexpected Travel-Related Death Expenses

With a one-time fee, families get lifelong coverage, so they’re never caught off guard with expenses if a loved one passes away while traveling. Here’s what the plan covers:

Transporting the deceased from the place of death to the funeral home or service center for preparation
Preparing the deceased for transport
Securing all necessary documentation for shipping, including one death certificate
Arranging transportation to your funeral home

Offer Unmatched Peace of Mind

By adding the Travel Protection Plan to your firm’s website, you give families the opportunity to purchase a valuable safety net, ensuring they’re supported during their most vulnerable times.

This not only boosts your service offerings but also enhances your reputation for comprehensive care and exceptional support within your community.

Get Started Today

Ready to elevate your services? Ask us to add the Travel Protection Plan button to your website today!

Tribute Technology Now Delivering Culinary Comfort with Harry & David Offerings

Thu, 30 May 2024 20:53:00 GMT

Tribute Technology is proud to announce that meal offerings have now expanded to include Harry & David, a celebrated provider of gourmet delights since 1934.

This new integration gives family and friends an additional way to support those mourning a loss.

Your firm can now offer Harry & David’s gifts on your own website through Tribute Store. This allows your website visitors to buy and send Harry & David's renowned meals and gift baskets directly to bereaved families.

There are over two dozen gift options available, including a trio of pasta dishes, convenient ready-to-bake mini pot pies, a thoughtfully curated orchard basket brimming with fresh fruit and nuts, and a bakery basket featuring cinnamon rolls, English muffins, fruit preserves, and more. Harry & David also offers meals and gifts for those who have specific dietary requirements, including kosher and vegan options.

If you are interested in adding Harry & David’s thoughtful and comforting gifts to your website, click here for more information.

Harry & David also offers meals and gifts for those who have specific dietary requirements, including kosher and vegan options.

If you are interested in adding Harry & David’s thoughtful and comforting gifts to your website, click here for more information.

Unlock More Engagement Opportunities with Our Exit Popups

Thu, 30 May 2024 16:35:25 GMT

Every day, funeral directors tell us they are reaping the rewards of our Behavioral Marketing package .

This innovative solution not only elevates their firm's digital marketing footprint but also empowers them to connect with families like never before.

And now, we have an exciting new feature to add to our offerings: five exit popups designed to grab your website visitors' attention just as they are about to leave your site, boosting retention and engagement.

These popups not only highlight your key services but also offer enticing downloadable materials, ensuring your message resonates even after visitors have left.

It's a fantastic way to turn potential exits into meaningful interactions.

Our popups cover essential topics such as:

Preplanning Monthly Reminders
Grief – Hope After Heartache
Veterans – Veterans Benefit Guide
Importance of a Funeral Service
Memorial Options with a Cremation

Don't miss out on this opportunity to elevate your website's engagement and retention. Connect with us to explore the possibilities.

Stay in the Loop: Get Tribute Technology Text Updates

Tue, 28 May 2024 13:49:19 GMT

Want to stay ahead of the game with the latest releases, offers, and services from Tribute Technology? Look no further – it's never been easier!

Now, you can receive all the updates and information from the Tribute Technology team directly to your phone through convenient text messaging.

Signing up is a breeze – click here to get started . And remember, you can opt out anytime if you change your mind.

By subscribing to our text updates, you'll be the first to:

Learn about upcoming feature releases
Gain early access to exclusive webinars
Hear about special offers and much more

You’ll have the latest info and insights right at your fingertips. Don't miss out – sign up today and stay connected with Tribute Technology!

Honoring Our Heroes: Exclusive Memorial Day Promotion

Wed, 22 May 2024 14:41:21 GMT

As Memorial Day approaches, our hearts turn to those who have made the ultimate sacrifice.

Our Premier Partner, Legacy Touch, has unveiled a special tribute: officially licensed military branch and first responder Dog Tags.

These are no ordinary Dog Tags; they symbolize valor, sacrifice, and unwavering dedication, meticulously crafted with unique fingerprints and personalized inscriptions.

With a striking insignia on the back, these Dog Tags are tangible tokens of gratitude for veterans, military families, and frontline heroes.

For a limited time, you can enjoy an exclusive 15% discount on Dog Tags from now until May 27.

View photos and learn more here .

One Simple Step to Double Your Keepsake Orders

Fri, 17 May 2024 13:17:54 GMT

Our Premier Partner, Legacy Touch , has a new way to increase Keepsake orders as much as 2x while creating a better overall user experience – and it’s now available on all Tribute Websites and most Premier Partner Websites, such as CFS.

So, what's the secret?

It's as simple as integrating a Personal Identification Number (PIN) directly into obituaries. This empowers families to effortlessly purchase meaningful gifts to honor their loved ones. They can order Keepsakes now, or months or years from now, with just a few clicks.

And, as mentioned, this integration has been proven to double orders on average!

The process is straightforward—funeral directors add the PIN in their admin panel, and it seamlessly appears on the obituary, ready to guide families through their tribute journey. This eliminates the need for families to remember to share the PIN with their loved ones.

By prominently featuring the PIN within the obituary itself, we've simplified the ordering process, providing families with the ease and comfort they deserve during a difficult time.

If you'd like more information or need assistance, check out this page with more details , email csm@legacytouch.com , or call (855) 802-6800 .

A Tree to Remember™: Celebrating the Planting of 5.2 Million Trees

Thu, 16 May 2024 18:12:27 GMT

Families have spoken, and they love having the option to honor their loved ones in an environmentally friendly way.

Their impact has planted more than 5.2 million trees, thanks to the partnership between A Tree to Remember ™ and the Arbor Day Foundation — millions of lives honored through millions of trees.

These memorial trees are more than mere symbols; they are integral components of thriving forest ecosystems. Beyond their role in purifying the air we breathe, they provide crucial habitat for birds, shelter for insects, and sustenance for wildlife.

Together, the organizations carefully selected locations where each tree could make a meaningful impact, enriching ecosystems and fostering a healthier planet for future generations.

Over 1.3 million trees were planted in 2023 alone, each tree standing as a poignant reminder of a life cherished and a love that transcends time and space.

For those interested in learning more about A Tree to Remember and the profound impact of memorial trees, we invite you to explore our program .

Check out these resources to learn more about the partnership:

Legacy Touch Keepsakes Now Available for Treasured Memories® Members

Tue, 14 May 2024 13:15:07 GMT

Legacy Touch has become a favorite Keepsake provider among thousands of funeral homes across North America for its beautifully crafted Fingerprint jewelry and memorialization products.

And families agree, too! They’ve made their happiness known in over 48,000 5-star reviews.

Even more funeral homes can offer this unique service to families through the partnership between Tribute Technolgy — a Premier Partner of Legacy Touch — and Treasured Memories®.

Jimmy Altmeyer Jr., the founder of Treasured Memories, has been offering Legacy Touch Keepsakes to families at his funeral homes for years.

“At my funeral homes, we do everything we can for the families we serve. Helping them work through their grief is important to us. We like offering Fingerprint Keepsakes as another option for families to memorialize their loved one in the most meaningful way to them,” Altmeyer said.

All Treasured Memories members will receive a special offer as part of the collaboration with Tribute Technology and Legacy Touch.

Do you want to take advantage of the many opportunities available to you by becoming a Legacy Touch partner? Click here to learn more.

There’s a Difference Between Likes and Loyalty

Mon, 06 May 2024 20:35:25 GMT

When social media started — notably with the quick rise of Facebook — it was all about “the likes” at first. It was exciting to watch the notifications roll in!

However, now that we’re many years into the social media game, “the likes” are less exciting. Even if you have a bunch of likes on a photo, it doesn’t mean you’re converting your friends or followers to act.

To put it plainly, likes don’t always translate into loyalty.

It’s not just about having conversations on social media... it’s about having the right conversations on social media.

You know better than anyone just how sensitive bereaved families can feel. You need a marketing partner who can navigate your social media presence (including responses to community members) with respect and poise.

We even have some funeral homes who respect their community members so much that they prefer for us to respond to each commenter with their formal title, like Mr. or Mrs. It’s tiny details like these that make a social media experience more memorable... and create loyalty.

We’d love to talk to you about how to enhance your social media strategy. We’ve partnered with the experts at MKJ Marketing to provide premier services you won’t get anywhere else. Learn more here.

Innovative Partnership: Tribute Technology & C&J Financial Revolutionize Funeral Services

Fri, 26 Apr 2024 13:22:14 GMT

Tribute Technology has announced a new partnership with C&J Financial, marking a significant milestone in the delivery of enhanced and efficient services to the funeral profession.

C&J now manages Tribute's Insurance Assignments division, promising faster funding services. Claim submission remains unchanged for clients, ensuring a smooth transition. This collaboration allows us to focus on innovation, shaping a more compassionate approach to funeral services.

We can’t wait for you to see ALL the benefits of this impactful partnership. Stay tuned for more!

Do you want to learn more about how C&J Financial can help you with insurance assignments? Click here to get started.

Tribute Technology Partners with C&J Financial to Enhance Insurance Assignment Processing

Thu, 25 Apr 2024 15:15:34 GMT

FOR IMMEDIATE RELEASE April 25, 2024

Contact For Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI, 53597
press@tributetech.com

Tribute Technology Partners with C&J Financial to Enhance Insurance Assignment Processing

WAUNAKEE, WI — Tribute Technology, a leading provider of technology solutions for the funeral profession, is pleased to announce a strategic partnership with C&J Financial, the leader in insurance assignment funding™. Effective Thursday, April 25, C&J Financial will become the exclusive insurance assignments partner for Tribute Technology, taking over operations previously managed by the Tribute Insurance Assignments division.

This partnership marks a significant step in Tribute Technology's ongoing commitment to providing seamless and efficient services to its clients. By aligning with C&J Financial, Tribute Technology leverages C&J's extensive experience and specialized capabilities in processing insurance assignments. This collaboration ensures that funeral homes and their clients receive fast, reliable funding services from C&J and allows Tribute Technology to focus on building new and innovative technology solutions for the funeral profession.

“Tribute Technology is on a mission to create technology that helps funeral professionals run their business and better serve their families. Our partnership with C&J Financial is the perfect pairing between Tribute’s technology with C&J’s financial expertise to meet the evolving needs of our clients,” said Charlie Cole, CEO of Tribute Technology. “C&J’s reputation for fast, accurate, and dependable insurance processing aligns perfectly with our mission to deliver comprehensive, user-friendly solutions.”

All insurance claims processing for Tribute Technology clients will be handled by C&J Financial beginning from the specified date in April. However, the process for submitting claims will remain unchanged for Tribute Technology users. Clients will continue to utilize the existing platforms provided by Tribute Technology, ensuring a smooth transition and no disruption in services.

“We are excited to partner with Tribute Technology and bring our specialized expertise in insurance assignments to an even broader audience,” stated Jamie Meredith, Executive Vice President of C&J Financial. “This partnership allows us to focus on what we do best, enabling funeral directors to spend more time supporting families during their time of need which provides a better experience for the family.”

Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com .

**About Tribute Technology**

Tribute Technology provides comprehensive technology solutions for the funeral sector, aimed at enhancing the way funeral professionals manage their services. Tribute Technology’s platforms offer a range of tools from payment processing to memorialization features, designed to streamline operations and improve the client experience.

**About C&J Financial**

C&J Financial is the leading provider of insurance assignment funding for funeral services, specializing in processing and funding life insurance benefits. With a commitment to quick, efficient service, C&J eliminates the challenges faced by funeral homes when accepting insurance assignments. By doing so, C&J empowers families to honor their loved ones while easing the financial burden during difficult times.

**Media Contact:**

Jamie Meredith

Executive Vice President

C&J Financial, LLC

800.785.0003

JamieM@CJF.com

**Media Contact:**

Tribute Technology

Press@tributetech.com

**###

End of Release**

Innovate & Save: Our Partnership with Magnolia Memorial Marketplace

Wed, 24 Apr 2024 17:00:01 GMT

Tribute Technology is partnering with Magnolia Memorial Marketplace to make urn distribution more efficient and cost-effective for funeral directors like you.

Why Magnolia Memorial Marketplace?

They aren't just another supplier; it's a company created by funeral directors who understand what funeral homes and cremation providers need.

They've designed their service to cut down on your costs — without cutting corners on quality. By joining forces with Magnolia Memorial Marketplace, you could save 25-30% off your usual expenses.

Early Adopters Group – A Special Invite

We're looking for forward-thinking funeral homes to join our Early Adopters Group. Your feedback will be invaluable, and we think the extra savings will be too!

We have a limited number of spots available for our Early Adopters Group. If saving money and being at the forefront of industry innovation sounds good, don't wait.

Click here to sign up now and secure your spot.

Leveraging the Power of Comments: Maximizing the Impact of Online Obituaries

Wed, 24 Apr 2024 14:07:48 GMT

Online obituaries are a cornerstone of a funeral home's digital presence, driving substantial website traffic and serving as a critical marketing asset.

Amidst the sea of metrics, one often overlooked aspect holds immense potential for amplifying brand visibility and fostering meaningful connections: comments.

Why are comments on online obituaries more than just a digital nicety?

Foster Community and Support : Condolences from friends and family not only provide comfort to those who are grieving but also demonstrate a funeral home’s commitment to being a pillar of support during difficult times.
Non-Invasive Community Outreach : Unlike traditional marketing tactics that may come across as intrusive, engaging with online obituaries allows funeral homes to reach their community in a subtle and respectful manner.
Improved SEO : The Facebook algorithm judges content (in part) based on engagement levels. If visitors to your online obituaries offer you the chance to increase engagement, take it.

Every positive comment on an online obituary serves as a powerful endorsement and referral for the funeral home, acting as social proof in an era where consumer trust is paramount.

In today's digital landscape, where consumers rely heavily on reviews and recommendations, leveraging these comments as a marketing tool can significantly enhance the credibility and reputation of funeral homes, ultimately attracting new clients and driving business growth.

Questions? don’t hesitate to reach out: CSS-Team@Tributetech.com

What’s With All These Facebook Messages?

Mon, 22 Apr 2024 15:13:11 GMT

If you’ve been active on your funeral home’s Facebook page in recent months, you’ve probably noticed an influx of direct messages, wall posts, or even emails from “Facebook” alerting you to problems with your page.

Some examples include:

What do these messages have in common? They’re spam and are designed to trick you into revealing your private login or the financial information associated with your account.

In today’s digital-first world, spammers can mimic authentic Facebook messages, making it even more crucial for you to stay vigilant.

It’s vital to know the warning signs of spam messages to make sure that you aren’t giving away sensitive information.

Key Signs of Spam Messages:

Misspellings or Extra Spaces: Check for text that is misspelled or has unnecessary spaces.
Vague Links: Be cautious if a message urges you to click on a link without a clear explanation.
Media Downloads: Avoid messages that ask you to download media without a proper context.
Meta Profiles: Scrutinize profiles, especially those claiming to be from Meta (formerly Facebook), for spelling errors or unusual punctuation in their titles.

Received a Message that Appears Legitimate? Here's How to Be Sure:

If there is ever a legitimate concern with your page, the business administrator will receive an email from Meta ending in the following email addresses:

notification@facebookmail.com
noreply@facebookmail.com
@business.fb.com
@support.facebook.com
@fb.com
@meta.com
@internal.metamail.com
advertise-noreply@facebookmail.com
update@em.facebookmail.com
@mediapartnerships.fb.com

We hope these tips will help you navigate Facebook (Meta) safely and keep your information secure! Please feel free to reach out to our Marketing experts to learn more: Tribute Marketing Services powered by MKJ Marketing.

Tribute Technology and Treasured Memories® Partnering to Elevate Funeral Service

Tue, 09 Apr 2024 14:23:12 GMT

Tribute Technology and Treasured Memories® Partnering to Elevate Funeral Service

WAUNAKEE, WI — Tribute Technology, a leading provider of technology solutions for funeral directors, is proud to announce its partnership with Treasured Memories®, a premier consultancy and benefits provider for independent funeral homes.

This collaboration marks a pivotal moment in making advanced technology more accessible and meaningful for funeral directors and the communities they serve across North America.

Treasured Memories has been a beacon of support for funeral homes across the U.S. since its inception in 1988. Led and championed by Jimmy Altmeyer Jr., a fourth-generation funeral director, Treasured Memories has grown to epitomize excellence and dedication within the funeral service profession. Jimmy's commitment to exceptional service is mirrored in the legacy of Altmeyer Funeral Homes & Crematory, which has expanded to serve numerous communities across Ohio, Virginia, North Carolina, and Florida since its founding in 1917.

The partnership heralds a new era of enhanced support for funeral directors, with Treasured Memories clients gaining access to Tribute Technology’s cutting-edge software and resources. The initiative will begin with introducing Tribute Technology’s Premier Partner, Legacy Touch, to Treasured Memories clients, allowing them to offer beautifully crafted Fingerprint Keepsakes to families seeking to memorialize their loved ones in a uniquely personal way.

"Deciding to partner with Tribute Technology was the best choice for us. Tribute Technology stands out as the premier provider of technology solutions in our profession. Their commitment to innovation, combined with a deep understanding of the needs of both funeral directors and the families they serve, aligns perfectly with our values at Treasured Memories,” Altmeyer said. “This partnership is not just about enhancing our service offerings; it's about setting a new standard in the profession.”

This partnership ensures that all members of the Treasured Memories network benefit, reinforcing both organizations' commitment to supporting funeral directors in offering compassionate, personalized services to families during their time of need.

"Jimmy is an incredible leader within the profession, and we are honored to partner with Treasured Memories. This partnership is poised to deliver the finest technology solutions for funeral directors, and we are excited for what the future holds,” said Tribute Technology Chief Customer Officer Courtney Gould Miller.

Members of the media with questions about Tribute Technology or any of the company’s products and services are asked to contact press@tributetech.com .

About Tribute Technology: Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.

###

Contact For Further Information:
Tribute Technology
315 Raemisch Rd., Ste G
Waunakee, WI, 53597
press@tributetech.com

Introducing a Powerful Partnership: Tribute Technology and Treasured Memories®

Fri, 05 Apr 2024 13:41:53 GMT

Tribute Technology and Treasured Memories® are teaming up to make technology more accessible, visible, and meaningful to funeral directors and the communities they serve.

Treasured Memories is a trusted resource for independent funeral homes, providing supplier benefits and consulting services to its extensive membership of over 200 funeral homes across the U.S. since 1988.

Jimmy Altmeyer Jr., a fourth-generation funeral director, founded Treasured Memories and serves as the president of Altmeyer Funeral Homes & Crematory, which now operates more than 50 firms.

He draws upon a rich legacy of family service. The family business was started back in 1917 in Wheeling, WV, and has since expanded to Ohio, Virginia, North Carolina, and Florida. Jimmy has become well-known in the profession for his dedication to offering outstanding service to families and for supporting funeral directors across the country.

“Jimmy Altmeyer is an incredible leader within the profession, and it’s been impressive watching him build up Treasured Memories over the years. It’s an honor that he chose to work with us,” said Tribute Technology Chief Customer Officer Courtney Gould Miller. “This partnership will offer the very best technology solutions for funeral directors, and we can’t wait to share what’s happening next.”

As part of this collaboration, Treasured Memories clients will receive personalized solutions for their firm through Tribute Technology’s software and resources.

The first stage of the partnership will involve Tribute Technology’s Premier Partner, Legacy Touch. Treasured Memories clients now have access to sharing Legacy Touch’s incredible Fingerprint Keepsakes with families.

Stay tuned for updates on what’s coming next!

Click here to learn more about Treasured Memories.

Tribute Technology Wins AI Excellence Award for Innovative Obituary Writer

Thu, 04 Apr 2024 14:27:00 GMT

It was a true honor for Tribute Technology’s Obituary Writer to be named a winner in the 2024 Artificial Intelligence Excellence Awards program, hosted by the Business Intelligence Group.

Tribute Obituary Writer was honored in the Artificial Creativity category for a Product or Software.

As families navigate the complexities of loss, Tribute Obituary Writer stands as a testament to the transformative power of technology in honoring loved ones.

Tribute Obituary Writer’s intuitive design empowers users to navigate the writing process with ease. The software streamlines the editing process, allowing for adjustments to content and length as needed, ensuring that every tribute is a heartfelt representation of a loved one’s legacy.

We deeply appreciate this recognition of our AI-powered technology, which underscores our commitment to innovation and excellence.

Click here to read more about the award.

Click here to learn more about Tribute Obituary Writer.

Click here to learn more on why online obituaries matter

Florida Senate Committee Fails to Advance Bill Impacting Funeral Homes' Fingerprint Recording Practices

Mon, 01 Apr 2024 20:39:18 GMT

A first-of-its-kind bill that would have impacted the legality of fingerprint recording by deathcare professionals was not advanced by a committee within the Florida Senate.

Many within the funeral profession were closely watching the development of this bill.

Florida Privacy Bill SB 504 sought to regulate funeral homes' collection, notices, and practices related to the biometric data of decedents. If passed, the bill would have required funeral homes to provide written disclosure of their policies related to the use of biometric data collected from the deceased. The funeral home would have also been required to give the option to opt out of such a sale.

Though the proposed Florida bill did not pass, the proposal highlights the importance of funeral homes’ print collection practices and underscores the concerns that families may place on these matters.

Tribute Technology’s Premier Partner, Legacy Touch, which is a leading provider of Fingerprint Keepsakes, strongly encourages funeral homes to (1) inform families they’re taking prints and (2) obtain a signed Release or Acknowledgment confirming that the family either consents to the collection or understands that a print cannot be obtained later or replaced once deleted if the family declines print collection.

You can learn more about this important topic by watching Legacy Touch’s webinar hosted by Tribute Technology on the legality of Fingerprint Keepsakes.

At a minimum, Legacy Touch recommends that firms should have a sample disclosure, which could be included in your Statement of Funeral Goods and Services. You can view an example of a disclosure in our resource guide, which can be downloaded here .

Elevate Your Website with Tribute Wall

Mon, 01 Apr 2024 20:27:59 GMT

We are excited to unveil an innovative change for clients with Tribute Technology websites – and the outcomes are remarkable.

Tribute Wall will now show up first, becoming the default view on obituaries rather than the obituary or event itself.

This update redefines the user experience and engagement, while also delivering tangible benefits across various fronts:

Increased Condolences: Presenting the Tribute Wall first has led to a remarkable 56% surge in posted condolences, fostering a deeper sense of community support for your families.
Enhanced Engagement: With Tribute Wall as the default view, we've observed a 23% increase in user retention, with visitors returning for additional page views.
Boost in Purchases: Clients have experienced an impressive 8.5% rise in purchases per session when utilizing Tribute Wall as the initial view.
Extended Session Duration: Visitors are spending 16% more time on the platform, engrossed by the immersive experience offered by Tribute Wall.

Tribute Wall isn't just a feature; it's a catalyst for elevating your website, driving revenue growth, and nurturing a compassionate community for those navigating loss.

It's worth noting that should funeral homes prefer, Tribute Wall can be reverted upon request.

This transformative update is poised to elevate your online presence, boost revenue streams, and foster community engagement, enriching both your business and the families you serve.

We're excited to introduce this update and look forward to the positive impact it will have on your online memorial experience!

If you have any questions, don’t hesitate to reach out: CSS-Team@Tributetech.com

Clearing Up Confusion Surrounding Google Ads

Mon, 01 Apr 2024 20:25:17 GMT

Google Ads' Customer Match feature empowers advertisers to target ads based on customer data. A recent glitch has raised concerns among funeral professionals.

At Tribute Technology, it's important to clarify that we do not employ Customer Match lists for our clients. This decision aligns with Google's policy, which prohibits the use of sensitive interest categories for ad targeting or product/service promotion.

Despite our position, some clients have received emails from Google Ads indicating that their accounts may be eligible to use Customer Match lists. Follow-up emails have cautioned about potential account suspensions due to policy violations.

Our team at Tribute Technology has informed Google about this glitch. We want to assure our clients that their ads remain eligible and are running without interruption.

For further assistance or inquiries, please reach out to our Support Team at 1-844-200-6020 or complete this form .

What You Can Do to Combat Obituary Spam - Winning the SEO Race

Mon, 25 Mar 2024 11:00:03 GMT

Are those with no connection to the funeral profession outranking your funeral home in Google searches?

What can you do to stop this while attracting more families to your website?

Start by winning the SEO race .

When it comes to combatting obituary spam, Tribute Technology CEO Charlie Cole said, “The best thing funeral homes can do is dominate their own SEO.”

If you aren’t among the top search results in your area, you are missing calls.

Consider Cole’s top three tips to improve your SEO, as shared in a recent webinar on protecting your business and families from spammers :

Be the first to post your obituaries.
Share obituaries on every social account you manage.
Have a fast website.

Learn more about how to outrank the competition and increase your website’s searchability and relevance by talking to one of our marketing specialists .

Tips on Reporting Obituary Spam

Mon, 25 Mar 2024 10:15:00 GMT

Generative AI has revolutionized many aspects of our lives, but unfortunately, it has also made spamming obituaries easier than ever.

For funeral homes across the country, combating obituary spam has become a daily challenge that demands proactive action.

What can funeral professionals do in the face of this persistent threat?

Tribute Technology CEO Charlie Cole offered a straightforward solution in a recent webinar about obituary spam : "Start reporting as much as humanly possible. If enough people report a website for scamming, it’ll cause Google to pay attention."

Here are some actionable steps you can take to combat obituary spam:

Report Spam to Google: Use Google's dedicated tool for reporting spam at this link: Report Spam . By flagging suspicious websites, you contribute to the effort to clean up search results and protect users from scams.

Report Obituary Scams to the FTC: If you encounter obituary scams or instances of identity theft involving deceased individuals, report them to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov or call 877-382-4357.

Notify the FBI's Internet Crime Complaint Center (IC3): In cases where obituary spam involves online fraud or criminal activity, such as identity theft, it's crucial to alert the FBI's Internet Crime Complaint Center. You can file a complaint through their website: IC3 Complaint .

If obituary spam escalates to involve malicious intent, collaboration with law enforcement agencies may be necessary to thoroughly investigate and prosecute offenders.

It's essential to recognize that combating obituary spam requires a collective effort from online platforms, obituary hosts, and community members.

Together, let's work toward preserving the sanctity of online obituary pages as sacred spaces for remembrance, reflection, and respect.

➡️Tribute Technology can help you grow and manage your online presence. Learn more about our marketing service offerings here: Tribute Marketing Services Powered by MKJ Marketing.

Top FAQs from Our Obituary Spam Webinar

Fri, 22 Mar 2024 13:35:37 GMT

The recent webinar we hosted with Connecting Directors , " Obituary Spam: What It Is and How to Protect Your Business and Your Families ," has gotten a lot of feedback.

So, how can funeral homes protect against obituary spam? You have questions, and we have answers.

What is obituary spam?

Why does somebody want to spam a funeral home?

In short, eyeballs on a website are worth money. Every time a display ad pops up on a website, money can be made.

What methods are spammers using?

Generative AI makes it very easy to create and manipulate an obituary to take advantage of Google's algorithm. When the content contains localized information, even if it’s not real, it makes the website much more likely to rank (and beat a funeral home) in searches.

How is obituary scraping legal?

Aggregators and scammers are good at skirting copyright laws by changing the content just enough to call it original.

Tribute Technology’s Chief Customer Officer Courtney Gould Miller was recently quoted in The Verge talking about obituary spam. Why is this topic gaining so much traction right now?

The Verge is holding power brokers accountable. Funeral searches and obituary searches across the entire Internet get a massive amount of traffic. Industry watchdogs are worried that generative AI is going to make spreading spam like this across the Internet even easier and faster. You can read the entire article here.

Can funeral homes build generative AI into their site to produce a website to outrank bad actors?

Yes – and it starts with the AI obituary writer. There are methods to write an obituary that help firms understand the Google algorithm. Funeral homes need to be aware of this when posting and writing obituaries, along with being aware of SEO best practices.

What’s your best advice on how to push down spammers and aggregators?

Number one: Be the first to post original content. Number two: To the extent you're comfortable, share obituaries on every single social account you have. Number three: Have a fast website.

What can you say to families who are upset about their obituary getting scraped?

Be transparent about the fact that you don’t sponsor or do business with the scrapers. You might also consider sharing resources, such as The Verge article mentioned above.

How important is local traffic on an obituary posted on a funeral home website?

As a funeral home, your obituary traffic is your most valuable asset. Every single person you lose to a spammer is going to see something else, which might be a preneed ad at another local funeral home.

Does reporting scraped obituaries to Google make a difference?

Have more questions? Feel free to reach out to us here or reach out to any Tribute Technology team member.

Tribute Technology Wins 2024 Artificial Intelligence Excellence Award for Obituary Writer

Thu, 21 Mar 2024 15:25:16 GMT

WAUNAKEE, WI — The Business Intelligence Group announced today that Tribute Technology was named a winner in its Artificial Intelligence Excellence Awards program .

Tribute Technology, a trusted technology provider for over 9,000 end-of-life providers, received the award for its Tribute Obituary Writer in the Artificial Creativity category for a Product or Software.

Tribute Obituary Writer is an AI-powered tool that enables funeral directors and families to quickly generate personalized obituaries by inputting details about their loved ones. With intuitive options for tone and style, families can easily tailor the obituary to reflect the essence of their loved one's life — and easily adjust content and length. The software streamlines the process by prompting for key information such as career highlights, achievements, and interests, offering a range of tones from solemn to lighthearted, and providing options for more detailed narratives.

“Our team at Tribute Technology focuses on creating software specifically engineered for funeral homes, crematory operators, and cemeteries, and this is another example of how we are constantly improving to help funeral homes serve grieving families even better,” said Tribute Technology CEO Charlie Cole. “It’s a privilege to receive this award that recognizes this important tool, which we believe brings additional comfort to families during the worst time of their lives.”

“We are truly honored to recognize Tribute Technology with this prestigious award,” stated Maria Jimenez, Chief Nominations Officer for the Business Intelligence Group. “The unwavering commitment of their team to excellence and their innovative AI applications have catapulted them to this remarkable achievement. Congratulations to the entire organization!”

Click here for more information about Tribute Obituary Writer: https://www.tributetech.com/tribute-obituary-writer .

Members of the media with questions about Tribute Technology or any of the company’s products are services are asked to contact press@tributetech.com .

About Tribute Technology: Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company’s goal is to give funeral directors everything they need to run their business in one place, making their lives easier.

About Business Intelligence Group: The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs , these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

SEO Tips to Improve Your Website

Wed, 20 Mar 2024 13:25:03 GMT

Unless you’ve been living under a rock for a few years, you’ve probably heard of Search Engine Optimization (SEO).

Maybe you’ve blown it off because you don’t think it’s important for a funeral home website.

The goal of SEO is to make it easier for families to find your funeral home when they search for related terms.

For funeral homes, SEO is essential. You need to appear in local search results when people in your area search for terms like "funeral home near me.” According to our Google-certified search experts, this is one of the most searched phrases.

If you do not consider SEO, you may be losing calls! Below are a few tips to help you get started.

Pick the Right Keywords

When choosing the keywords that you believe to be the most effective, you want to pick (and use) keywords that benefit you. Think about what a family without any knowledge about funeral service might search for and go from there.

Which phrases and words are they using? For example: “Preneed” is a very “inside baseball” term. Families do not search for this because they have no idea what this word means. Think about what they would ask for instead.

Even better? Ask some members of your community what they would search for. This will give you a better overall understanding.

Run Advertising Campaigns

Digital advertising is not just about placing ads on websites anymore. That’s where it started, but the advertising industry is far more complex these days. Many firms now run search advertisements in their local markets to appear at the top of the results.

Here’s where you need to do your homework... do you know if your competitors are running ads? Your first step is to search for “funerals in [fill in city here]” and see what pops up. If you see your competitor at the top above the actual results, you’ll know your answer.

Create Unique Content

You are the only person in your market who knows exactly what differentiates your firm from your competitors. But does your website highlight these specific features and offerings? For example, if you have done some wonderfully unique services, why not list those examples of what you offer on one of your services pages? If you have it on your website, there’s a much bigger chance that someone who is searching for this type of service will find it — and then reach out to you for more information.

SEO is a long-term strategy, meaning you need to start as soon as possible if you want to see results. If you don’t know what you’re doing with SEO (and don’t have time to learn it or dedicate time to it), consider hiring someone who does.

(Psst... At Tribute Technology, we offer SEO optimization through our Marketing Services program. Click here to learn more.)

Is There Such a Thing as Too Much Technology?

Wed, 06 Mar 2024 13:52:05 GMT

Do You Have a Need for Speed? (We Do.)

Thu, 22 Feb 2024 19:39:26 GMT

We know every moment matters when you’re serving families.

We've been focused on making Tribute Video faster than ever... giving you some of your valuable time back.

Our latest update includes HUGE improvements for uploading photos, previewing your videos, and rendering your videos.

We’ve heard from many of you about how much faster you’d like photo uploads to be, and we listened!

Upload a dozen photos in 12 seconds
Add 50 photos in under 1 minute
Upload 100 photos in under 2 minutes
Add 200 photos in 3 minutes

It now takes 60% less time on average to preview your video, and 68% less time to finish rendering your video.

What will you do with your extra time? That’s all up to you.

Not using Tribute Video yet? Learn more here.

Learn Best Practices for Fingerprint Keepsakes

Mon, 19 Feb 2024 11:00:03 GMT

Personalized fingerprint jewelry is a fast-growing way to help families stay connected with their loved ones who have died. Is your funeral home offering this Keepsake option? If not, how can you get started?

Hosted in partnership with Legacy Touch, you can watch a replay of our FREE webinar, which includes expert advice regarding:

Best practices for taking fingerprints, including when to take them, how many to take, and more
How to market Keepsakes and make sure families know their options
How the Family Connection Program drives sales and gives your staff an easy way to serve families
The new obituary integration features families love

The live webinar has already happened, but you can watch the recorded version by signing up here . Don’t miss out on this important trend!

Tips to Help Protect Veterans from Scams

Mon, 19 Feb 2024 10:30:00 GMT

From stolen wallets to hacked accounts, identity theft can happen in many ways. As if that weren’t enough, scammers will say or do anything to earn your trust.

They even target veterans, claiming they can help with benefits... only to charge them money or even steal their personal information.

So, how can you help veterans protect themselves?

Here are some quick tips you can share with the families you serve:

Never pay to file or get help with VA benefits claims. Scammers may offer assistance for a fee or a percentage of benefits, but applying for benefits is always free with an accredited representative.
Don’t work with people who pressure you. Reviewing your paperwork and options takes time—nobody should be pushing you into fast decisions. Don’t sign blank paperwork to be filled in later and make sure your VA benefits are deposited into your account, no one else’s. That includes advisors, assisted living facilities, and nursing homes.
Protect your personal information. Don’t share your VA login or password with anyone.

For veterans or their families who are concerned about their benefits or identity being misused, advise them to call the VA Identity Theft Helpline at 1-855-578-5492. This number is toll-free, and they can get help if their benefits or services have been impacted by identity theft. Don't hesitate to contact our experts if you have any question.

Capture the Essence of Your Funeral Home with Our New Website Designs

Sun, 18 Feb 2024 12:00:00 GMT

In today’s digital world, an effective website is a must for your funeral home.

With the right balance of easy-to-digest information and captivating designs, it can reassure visitors that you’re the right choice to help them honor their loved one.

However, building your website alone from scratch is a major time investment. Tribute Tech offers eye-catching templates catered to your unique preferences. You can choose your own fonts, colors, and layouts to make the site truly your own.

We have dozens of templates to choose from, including our newest additions:

Traverse
Molina
Reding
Sovereign

From traditional designs to modern layouts, we’ll capture the legacy, mission, and values of your funeral home in one user-friendly website. Check out our themes here and fill out the form at the bottom of the page to start creating.

Meet Galen Smith, Featured Speaker at the MKJ Ski Summit

Fri, 16 Feb 2024 14:26:51 GMT

This year’s MKJ Summit promises to be an eventful weekend full of outdoor adventure, cozy amenities, and most importantly, amazing speakers who have great advice to share.

One of these speakers is Galen Smith, the former CEO of leading entertainment company Redbox.

Smith obtained his MBA in Finance and Economics at the University of Chicago, then joined Morgan Stanley as an investment banking associate. From there, he moved to Redbox’s former parent company, Coinstar, as Corporate Vice President of Finance and Treasurer. In 2011, Smith transitioned to Senior Vice President of Finance at Redbox, eventually working his way to Chief Executive Officer in 2016.

We can’t wait to hear his insights about business growth and marketing.

If you can’t wait either, join us in beautiful Vail, Colorado, March 4–6 for the MKJ Ski Summit. Tribute Technology is a proud sponsor of this event. Register here today!

FEATURING GUEST SPEAKER

GALEN SMITH

Former CEO of Redbox

Tribute Technology Expert Sheds Light on Obituary Piracy Epidemic

Wed, 14 Feb 2024 16:58:19 GMT

Tribute Technology’s Chief Customer Officer Courtney Gould Miller was recently asked to speak about the challenges for funeral homes amidst rising obituary piracy and aggregator websites for the tech publication, The Verge .

Courtney has dealt with obituary piracy in her personal life and knows how devastating it can be for families. One of her family members was killed in a car crash when his family’s vehicle was hit by a driver who was under the influence.

“When searching for his obituary, I first came across YouTube links that leveraged his name and death just to get traffic to their YouTube and generate ad revenue. I hope our profession can come together to find solutions to stop this abuse of deceased names and likeness,” says Courtney.

The Verge article profiles a man named Brian who discovered obituary pirates were erroneously reporting that he and his ex-wife died together.

“[The obituaries] had this real-world impact where at least four people that I know of called [our] mutual friends, and thought that I had died with her, like we had a suicide pact or something,” he said in the article. “It caused extra distress to some of my friends, and that made me really angry.”

“Funeral homes come to us at MKJ Marketing and Tribute Technology all the time asking what can be done to stop obituary scraping and outrank aggregator websites. This is a challenge we take seriously, and we are actively working on this on behalf of our customers. One of the ways we are doing this is through a new label of ‘Official Obituary’ on the obituary page. I am pleased that The Verge is highlighting this important issue so more families will be aware and work with their local funeral home to share the Official Obituary,” says Courtney.

Click here to read the entire article.

See How Behavioral Marketing Connects You with Families Like Never Before

Fri, 09 Feb 2024 09:00:00 GMT

A new form of marketing is revolutionizing the way funeral homes engage with families, supporting deeper connections at a faster rate.

It’s called Behavioral Marketing , and it’s an innovative method that allows funeral homes to more effectively reach families who’ve already expressed interest in their services.

We've teamed up with MKJ Marketing to offer Behavioral Marketing to firms across North America. With decades of experience, MKJ Marketing is uniquely positioned to offer insights on this service you won’t find elsewhere.

Even if you’re already familiar with this type of marketing, there’s plenty of value in digging deeper—and MKJ’s Ski Summit is just the place to do it. Tribute Technology is proud to serve as a sponsor of this year’s Ski Summit in Vail, CO, from March 4–6.

In one of the many expert sessions, we’ll delve into the nuances and best practices behind Behavioral Marketing, among other pressing topics facing our profession. Learn more here and register today.

NFDA Responds to WSJ Investigation

Thu, 08 Feb 2024 14:51:34 GMT

NFDA sent a memo to its members this week regarding the Wall Street Journal’s in-depth investigation on the funeral industry.

The article, “ How the Funeral Industry Got the FTC to Hide Bad Actors ,” was published on Feb. 5 and outlines how the FTC deals with alleged violations of the Funeral Rule.

NFDA shared the following statement in the bulletin:

“The exceptionally disappointing article offers a one-sided look at the history of the Federal Trade Commission’s (FTC) Funeral Rule Offenders Program (FROP). Despite NFDA working with the reporter over the course of the last month to provide copious amounts of information about the history and effectiveness of FROP, the article ignored key facts and presented a biased picture of the funeral service profession and NFDA. Further, the article relied on inaccurate tropes that have been used to disparage funeral directors for decades. We know that this article, while highly visible, does not reflect the people who care for grieving families and the dead, not just according to the law, but with a high degree of ethics, compassion, and professionalism.”

The association said it will be sending a letter to the editor on behalf of its members and will continue advocating on their behalf to spread positive stories about funeral service.

NFDA shared these details about the Funeral Rule Offenders Program:

FROP is supposed to be an educational alternative to an FTC lawsuit.
A funeral home can utilize this program after two violations of the Funeral Rule.
The program lasts at least three years.
The FROP requirements include a review of all price lists, annual training, testing of staff knowledge of the Funeral Rule, and a final assessment.
More than 500 funeral homes have participated in the program — but only three of those firms have been issued subsequent violations.
NFDA does not determine who is prosecuted by the FTC or who can use the program. The FTC decides which firms are eligible.

The NFDA released several reminders about compliance with the Funeral Rule as well.

“As you know, the Funeral Rule requires that funeral providers give consumers who inquire by telephone accurate information about their offerings or prices from their price lists and any other readily available information that reasonably answers their questions. This includes when the caller is a price list consolidator, competitor, or anyone else, whether they are a potential customer or not. Additionally, while funeral providers may ask callers to identify themselves, they cannot require callers to give their names, addresses, or phone numbers, and must provide them the required information, regardless.

The FTC also advises that funeral providers should not highlight only package prices and must include itemized and minimal services. When people call with pricing questions, you’re not required to provide them price lists electronically, but even if you do, you must still answer their questions over the phone. Sending them price information via other means doesn’t meet your obligation under the Funeral Rule.”

According to NFDA, the following actions comply with the Funeral Rule:

Funeral providers can use answering machines to record incoming calls.
They can advise callers to call a specific number during business hours for pricing information.
Funeral providers can decline to share price information outside of regular business hours, as long as that is the firm’s “normal practice.”
If a provider is in the middle of an arrangement, they can take a message and call back later to share price information.

In the examples given above, NFDA states that funeral providers still need to share pricing information promptly when they return the phone call.

One last reminder: Providers cannot misrepresent laws, such as claiming the law requires them to embalm a person who is deceased, if this is not true.

At Tribute Technology, we will continue to share helpful information about the Funeral Rule with you, our valued clients. Please reach out if you would like to learn more about our Tribute Management Software , which makes sharing and updating your GPL easier than ever before.

Check Out Our Webinar Archive

Thu, 08 Feb 2024 10:45:00 GMT

With so many advancements and shifting trends in the industry, it’s important to stay up to date—not just for your funeral home, but for the families you serve.

That’s why we offer a complete archive of our previous webinars, each hosted by experts who break down the subject clearly and provide actionable insights.

Previous topics include:

Amazon, Consumer Expectations, and Why Your Funeral Home Needs to Keep Up
Protecting Your Business in Our Modern World
The Ultimate Guide to Winning Customers Using Website Data
What Funeral Homes Need to Know About Keepsakes
How Tech Trends Are Changing the Way Families Grieve
And Much More

You can view our full library here , and be sure to check back regularly for new additions.

Explore the Future of Obituaries with Our Free eBook

Wed, 07 Feb 2024 11:30:00 GMT

Looking for a new keepsake to offer families that they will cherish for years to come?

Tribute Book can turn every online obituary into a valuable keepsake packed with condolences, photos, sympathy gift details, and funeral home information.

We've created an in-depth eBook to help you learn more about Tribute Book and the power of your online obituaries.

The eBook includes practical tips for creating better obituaries and providing a product that loved ones will cherish for generations to come. You can download it here and start reading it now.

What Superior Service Means to Us

Fri, 02 Feb 2024 16:30:00 GMT

When it comes to serving our Tribute Technology clients, we don't just talk about it... we aim to walk the walk every day.

Providing top-notch customer service is at the heart of everything we do, just like it is for your firm and the families you serve within your community.

Below are a few thoughts from our leadership team on why high-quality customer service matters.

"The more I've learned about the funeral profession, the more impressed I am about how much funeral directors truly care about everyone who is in the room with them. The altruism they show to the families and communities they work with inspires us daily. They deserve the same high level of respect and care from their technology partner, too. We want to be someone they can trust and rely upon, and customer service is key to creating a rock-solid relationship for years to come."

— Charlie Cole, CEO of Tribute Technology

“I’m passionate about helping our clients succeed by connecting them with the perfect resources and tools for their firms to use. Over the years, I’ve formed many lifelong friendships within the profession. I care about their firms just as much as I care about our business. When we all communicate and work together to find solutions, magic happens. I truly believe that we all rise together.”

— Courtney Gould Miller, Chief Customer Officer at Tribute Technology

"I've worked with many clients for years and years. They're not just business acquaintances to me. I consider many of them to be lifelong friends! Making sure we get everything exactly right for them is not just a checkbox I'm trying to mark off — it's because I care about them personally and want their firms to succeed."
— Jules Green-Fournier, VP of Customer Success at Tribute Technology

"For us, a superior customer experience starts with an excellent eCommerce website. We want to make sure every single person who visits our website has the best experience possible. We want them to find what they need easily, use our product builder to preview their Loved One's Keepsake, and we want their checkout to be simple and easy. Once the Keepsake is ordered, our expedited shipping means the Keepsake arrives quickly. Plus, our customer service team is top-notch and easy to contact. Our 40K+ five-star reviews show that families truly appreciate what you do for them when you connect them with one of our Fingerprint Keepsakes."

— Jerry Pluviose, VP of eCommerce for Legacy Touch

We're always just a call or an email away when you need us. You can always reach out to us using this quick form when you need to get in touch.

Look Who’s Coming to Vail!

Fri, 02 Feb 2024 10:00:00 GMT

We've been keeping this secret under wraps for too long! ��

We're thrilled to announce Galen Smith, the former CEO of Redbox, will be the featured guest speaker at the Ski Summit hosted by our Premier Partner, MKJ Marketing .

As a seasoned business and financial executive, Smith played a pivotal role in the transition of Redbox Entertainment Inc. after its acquisition by Chicken Soup for the Soul Entertainment.

Now, he's sharing his insights with you about how to navigate business in an ever-changing world.

Tribute Technology is one of the proud sponsors of the MKJ Ski Summit on March 4-6. Our own CEO Charlie Cole will also join the panel of expert speakers.

Here’s what we’ll be covering:

FEATURED: How Do I Know if My Marketing is Working?
What Has Changed in Our Tech World… And Where We’re Headed
How to Make the Most of Your Digital Ad Budget
Technology Panel: What to Expect from AI in 2024
In Our Digital World, Video Is King... and Worth Investment
How to Succeed in Marketing with Increasing Competition
The Future of eCommerce and How It Will Affect Your Firm

To top it off, you’ll be learning in luxury at the Hythe, which has easy access to the slopes! Whether you like skiing, snowboarding, or après ski drinks, there's something for everyone in Lionshead Village to enjoy. Learn more and register here.

Update Your GPL with Ease

Thu, 01 Feb 2024 10:30:00 GMT

We’ve got some exciting news to share for our clients using Tribute Management Software!

Our latest update allows you to update pricing for your existing GPL seamlessly — a solution that we believe will save you time, too.

All active items stored within your GPL in Tribute Management Software can be exported into a spreadsheet. From there, you can make any pricing updates that you need, and you will upload the revised spreadsheet onto the platform.

The system will alert you of any potential errors that would affect your GPL. Most importantly, our platform will tell you specifically what the errors are and where they are located, so you can make a quick fix.

Once the spreadsheet is accepted without any errors, you’ll see a table that shows you all the changes you have made, so you can verify each change is correct. This allows you to double-check everything before the changes are made.

(Worth noting: At this time, you cannot update the names of products or services using this process – you would need to update those individually.)

This is a big change requested from quite a few of our clients that we hope will improve your experience with Tribute Management Software . Happy updating! ��

FTC Targets Funeral Homes with Undercover Phone Sweep

Wed, 31 Jan 2024 18:51:48 GMT

Nearly 40 funeral homes received “warning letters” from the FTC after an undercover phone sweep last year relating to compliance with the Funeral Rule.

The Funeral Rule is not new to the funeral industry — it was enacted 40 years ago, but the agency conducted a “routine review” of the rule in 2020. These changes modernized the regulation, including adding electronic requirements. (You can find a list of the FTC’s reports, cases, and more here.)

The FTC requires funeral homes to “tell persons who ask by telephone about the funeral provider’s offerings or prices any accurate information from [their] price lists…. and any other readily available information that reasonably answers the question[s].”

Here’s what you need to know about the latest developments:

Last year, the FTC staff and investigators called more than 250 funeral homes from different regions.
At 38 funeral homes, the agency claims the staff “either refused to answer questions about pricing at all or provided inconsistent pricing for identical services.”
On one call, the agency claims the firm “misrepresented the local health code" regarding embalmment.
On one call, the funeral home allegedly promised to send a GPL, but the agency claims the firm “instead provided a list of package prices that did not meet the Funeral Rule requirements for a General Price List.”
The FTC published the full list of funeral homes that received warning letters at this link .

Click here to view the FTC’s online guide about complying with the Funeral Rule.

The Importance of Listing Diverse Services on Your Website

Wed, 31 Jan 2024 18:51:19 GMT

If your funeral home provides a service, it’s essential to list it on your website.

Many people try to get as much information as possible online before calling—especially when they’re grieving and talking on the phone is difficult. If something isn’t listed on your site, those looking for it will likely move on to the next option.

For example, many funeral homes offer options for specific religions but might not list them on their websites. This is not great for SEO, as people who are searching for these services won’t be able to find you.

Here are some examples of how you could write about different types of diverse religious services on your website.

We provide end-of-life services for Jewish families at our funeral home. A traditional Jewish funeral occurs within 24 hours of the time of death. There is no public viewing of the body, and services can take place at a synagogue, funeral home, or grave site. The body is buried in a simple, unordained casket. Please reach out if our firm can help your family plan a Jewish funeral service.

We serve many Buddhist families in our area. For Buddhist services, the body must be kept cold until it is washed and prepared for burial or cremation. The deceased should be dressed in everyday clothes. An altar can be placed near the casket with flowers, fruit, incense, and images of the deceased and of the Buddha. Chanting that’s prerecorded or performed by monks or laypeople is also an option. If you need assistance planning a Buddhist funeral service, don’t hesitate to reach out to us.

We offer end-of-life services for Muslim families in our community. With Muslim services, the body is typically washed and buried without embalming within 24 hours. Men are washed by men and women by women, with a few exceptions. Protocols for preparation include washing the body starting at the right side, braiding the hair, and wrapping the body in cotton. If you need assistance planning end-of-life services for a loved one of the Islamic faith, please contact us.

If you don’t provide these services, you might consider adding them to your offerings for greater inclusivity. Not only will you serve your community better, but you’ll be able to reach new families who you could not serve previously.

Want to learn more about SEO enhancement for your website? Learn more here.

Watch Out for Spam Reviews on Facebook

Mon, 29 Jan 2024 22:26:48 GMT

The social media experts at our Premier Partner MKJ Marketing have been noticing a recent uptick in fake or spam reviews on their clients’ Facebook pages.

Sometimes these reviews can be nonsensical, like talking about bogus copyright infringement claims or fake crypto deals, and others hide phishing links within them.

Here are some tips to help if you spot a fake review:

Report the review as spam through your business Facebook page.
Ban the user from your business Facebook page.
Ask your staff and others to also report the review as spam from their personal accounts (the more reports, the better).
Consider “drowning out” the review by asking families to share positive reviews to push the review further down the page.
It’s important to remain vigilant about reporting these types of spammers on your page and staying on the lookout for these types of content.

Also worth noting: You should NEVER click on the links in a review that say your account has been compromised or is flagged for some reason. These are phishing links that will be used by bad actors to take over your page. If there was a real issue, Facebook would email your page administrator.

Want help with your social media marketing? We’ve got you.

Below are examples of the types of spam reviews you might see on your page.

Make Families Happier in 2024

Mon, 29 Jan 2024 22:07:00 GMT

We all make resolutions in the new year. At Tribute Technology, one of our New Year’s resolutions for 2024 is to give you even more resources to serve families better.

That’s why we are hosting the Keepsake experts from Legacy Touch for a FREE webinar on Wednesday, Jan. 31, at 1 p.m. ET.

Our own VP of Customer Success, Jules Green-Fournier, will be joined by Legacy Touch’s VP of eCommerce Jerry Pluviose to share advice and strategies on these topics:

Best practices for taking fingerprints: When to take them, how many to take, and more
Marketing: How to make sure families know their options
How the Family Connection Program works, why it’s driving sales through the roof, and why it’s easy for staff
The new obituary integration feature families are raving about

Plus, there will be time for Q&A, so you can get answers to any pressing questions you may have.

Time’s running out to register! Click here to sign up.

P.S. Even if you can’t make it live, make sure to sign up so we can send you the recording later.

10 Reasons to Come to the MKJ Summit in Vail

Fri, 26 Jan 2024 18:58:44 GMT

Tribute Technology is proud to sponsor the upcoming MKJ Ski Summit happening March 4-6 in beautiful Vail, Colorado .

If you haven’t already signed up, here are 10 reasons why you should consider it!

Vail is the best place for skiing, whether you’re an expert or it’s your first time!
If you’re not a skier, you can enjoy snowshoeing, tobogganing, ice skating, and more.
Vail Village and Lionshead Village are winter wonderlands that always deliver on the excitement.
Stay at The Hythe, a luxury resort that’s one of top-rated Marriott hotels in the Vail Valley.
You can walk to the slopes and use the ski valet for skiing at its best and most convenient. No shuttles are necessary!
Enjoy world-class spas and high-end shopping.
Take advantage of a relaxing hot tub as much as you like!
Some of the world’s premier restaurants are in Vail, so you can dine on world-class cuisine.
With a variety of room options to choose from, you can bring the whole family.
Our program offers valuable insights into the world of marketing.

Learn more here and book your spot today. We can’t wait to see you there!

Our Live Exit Popup Feature

Thu, 25 Jan 2024 19:12:18 GMT

Many of our Tribute Technology clients have already signed up for our Behavioral Marketing package to enhance their firm’s digital marketing presence.

Here’s the inside scoop about how one of the key features works.

Through our exit popup feature, users who are about to leave your website will see an attention-grabbing popup that encourages them to explore your services further via downloadable materials.

We just implemented this version for Walton Funeral Service , showing exiting visitors a popup that lets them download an in-depth preplanning guide. Here’s what it looks like:

Whether it’s a preplanning guide, a brochure, or another marketing resource, we can help enhance your website. Connect with us to explore the possibilities.

“Keeping Up with Amazon” Webinar Generating Buzz

Wed, 17 Jan 2024 21:19:22 GMT

“Consumers have growing expectations that we connect the dots for them digitally.”
- Matt Powell, Chief Technology Officer

Nearly 500 industry professionals registered for a recent webinar featuring Charlie Cole and Matt Powell from Tribute Technology and Ryan Thogmartin from Disrupt Media who sat down to talk about what funeral businesses can learn from eCommerce giants like Amazon.

The trio addressed questions, including:

How has Amazon created such a personalized shopping experience?
How can a funeral business give families what they want from a tech standpoint?
How can we solve problems together and improve people's lives along the way?

After the webinar, many listeners reached out to say the conversation was a game-changer as far as how they viewed the role of technology and their funeral home – and how they will make tech decisions moving forward.

You can watch a recording of the webinar for FREE here: https://www.tributetech.com/watch-amazon-webinar

Recognizing Scams on Facebook

Mon, 15 Jan 2024 21:18:14 GMT

We’re constantly hearing from funeral homes wondering whether the direct messages they’re receiving through Facebook are legitimate.

Messages including wording about trademark violations, intellectual property protection, and copyright infringements.

Here are a few real-life examples:

If you receive a message like this, be warned!

The goal of spam is to trick you into revealing your login or the financial information associated with your account. As you can see, spammers are savvier than ever when it comes to mimicking authentic Facebook messages.

From 2021 to 2023, a staggering $2.7 billion was lost to scams on social media – far higher than any other method of contact.1

When it comes to your funeral home’s accounts, it’s vital that you know the warning signs:

Misspellings or Extra Spaces: Check for text that is misspelled or has unnecessary spaces.

Vague Links: Be cautious if a message urges you to click on a link without a clear explanation.

Media Downloads: Avoid messages that ask you to download media without a proper context.

Meta Profiles: Scrutinize profiles, especially those claiming to be from Meta (formerly Facebook), for spelling errors or unusual punctuation in their titles.

For more advice or information on Facebook scams, reach out to us anytime. Thanks to our exclusive partnership with MKJ Marketing, our team has the inside scoop on all-things social media and can give you the support you’re looking for.

Yikes – AI Came Up with That?

Wed, 10 Jan 2024 21:16:49 GMT

The hype in our profession surrounding AI is ongoing, as more firms use tools like our own Tribute Obituary Writer to generate heartfelt and unique obituaries in just seconds.

As your staff becomes more comfortable using AI, some might wonder what other tasks it can perform.

A personal word of warning: While AI simulates human intelligence, it’s severely lacking when it comes to human connection and sensitivity.

Take, for example, these headlines generated in Chat GPT when asked about preplanning a cremation:

Skim through this list, and it’s obvious that AI comes up short. Sure, some of these headlines could inspire other options – but some are downright offensive.

When writing about sensitive topics, including cremation, burial, and grief, appropriate perspective and emotion are paramount.

If you could use assistance with your marketing – from social media posts to newspaper ads, websites, videos, and more – remember that you can always turn to Tribute Marketing Services and our exclusive partnership with the experts at MKJ Marketing.

AI’s potential is vast, but the human element is the foundation of our profession. And for that, there is no substitute.

Too Many Firms Underestimate the Importance of Obituaries

Mon, 08 Jan 2024 21:15:15 GMT

Did you know at least 80% of the traffic to your website comes from obituary pages?

While obituaries are critical for driving more traffic to your website and showcasing the value of your firm, too many funeral homes across the country underestimate their importance.

Consider this: The faster a funeral home shares a well-written obituary, the more people will:

Visit their website
Share the obituary with others online
Come to the funeral
Leave condolence messages
Purchase memorial gifts

Each obituary creates more support for the family while generating more revenue for the firm.

Watch this video to learn about crafting obituaries that are as meaningful as the funeral.

Need help writing your obituaries? Try our Tribute Obituary Writer! Get started today here.

“It’s My Funeral, and I’ll Have a Techno Dance Party if I Want to...”

Wed, 27 Dec 2023 12:00:01 GMT

Ask 10 different people what they’d want their funeral to look like, and you’ll get 10 different answers.

What all the answers will have in common, though, is that each funeral will include personal touches that speak to the person who died.

A recent 9News article out of Australia highlighted one woman’s plan to commemorate her own death in a way that best reflects her interests in life: with a techno dance party. Anne Miles, 57, is cited as one of the millions of Australians planning a unique celebration rather than a traditional "die and cry" funeral.

As reported in this article , Miles says she’s spoken with her children about her end-of-life preferences, and they were on board. She then noted that her parents and siblings were not as accepting of her dance party plans. “If I left my funeral to my family, it would be my worst nightmare,” she said.

Does your funeral home promote services and venues outside of the traditional? Do you make sure when people are preplanning, they’re aware of all their options – no matter how unconventional?

From your website to your social media, marketing materials, and advertising, it’s important to publicize your firm’s ability to hold any kind of funeral with any theme at any location.

After all, you never know what kind of celebration of life – techno party or otherwise – someone will come up with next.

Stay Alert: Holiday Job Scams Abound

Thu, 21 Dec 2023 11:00:00 GMT

Burglars, fraudsters, and scammers are especially active this time of year – and not just in the movies.

While the most vulnerable are at high risk, those looking to make some extra cash or pay bills also need to be aware, particularly when it comes to job listings on social media.

This article from the FTC offers advice on how to keep your money and personal information safe over the holidays – and beyond.

Steps include:

Never give out personal information before doing some research. Contact the company directly using a phone number or email you know to be legitimate — not the one you got from the job posting.

See what others are saying. Search online for the name of the job and the company plus the words “review,” “complaint,” or “scam.” You might find they’ve scammed other people.

Don’t pay to get a job. Scammers may promise you a job if you pay them. But no legitimate job will make you pay for expenses or fees for training or anything else to get the job. Anyone who does is a scammer.

Talk to someone you trust before you take a job offer or business opportunity. What do they think?

If this information could be useful to those in your community, feel free to share it in a newsletter or on your social media pages.

Families are Ordering Keepsakes WHEN? A New Stat That Will Surprise You

Wed, 20 Dec 2023 10:00:00 GMT

Our Premier Partner, Legacy Touch, has recently published a new statistic on the timing of keepsake orders.

An astonishing 23% of orders are placed 100 days or more AFTER a loved one dies.

It’s often assumed that the majority of orders are made during the days or weeks after a loss. Learning that 1 in 5 orders are received months later could impact the way businesses market to grieving families.

During December, when more loved ones than ever are shopping for keepsakes, we want to remind Legacy Touch Partners to enter every PIN every time, along with the email addresses that go with it.

Legacy Touch sends thoughtful email reminders that give families opportunities to browse and purchase when they feel ready – whether that’s one day or one year after the funeral is over.

PINs associated with an email address are 80% more likely to result in a purchase.

Click here for additional details .

(Please note: The Legacy Touch PIN integration is only available on Tribute Technology websites and Tribute Premier Partner websites.)

Customer Support Sets Records for Response Rates!

Tue, 19 Dec 2023 10:00:00 GMT

Customer support is the backbone of any business. At Tribute Technology, our team addresses issues, handles problem solving, and reinforces our values as a brand.

Today, we want to give a hearty high-five to our customer support team, who recently set a record for the number of cases they’ve closed... along with closing cases faster than ever!

This team’s consistent dedication and hard work behind the scenes make a world of difference for our customers – and here’s what they had to say about it.

“Excellent and immediate service. At a difficult time, it is wonderful to have compassionate people to help.”

“The team made me feel like what I was saying was important to them and that they would help me with the problem right away."

“This is the very first time... that I ever felt compelled to reach out to a company's leaders to let them know how immensely satisfied our entire staff is with the customer service we've consistently received from Sean Erskine (since day 1!), Lori Tackett, and Erin Clarke.”

“Each is extremely approachable, responsive, patient, and knowledgeable. When there are stretches of time when we don't need to communicate, they know who we are when we reach out and are always willing to help.”

Whether you need help with troubleshooting, learning about our products, or just want to share your feedback, you can reach out to our team anytime . We are always here for you.

Drumroll Please... and the Winners Are...

Mon, 18 Dec 2023 10:00:00 GMT

Our Yeti Party Pack Giveaway was a big success! Thank you to everyone who entered to win and joined our Tribute Technology team for some great demo sessions this fall.

Grand Prize Winner: Farris Watkins of Willie A. Watkins Funeral Home, Inc. in Atlanta, GA, won 2 Rambler® stainless steel tumblers, a Roadie® 48 Wheeled Cooler, and a $250 Visa gift card!

Second Prize Winner: Dutch Nie of Nie Family Funeral Home & Cremation Service, Inc. in Ann Arbor, MI, won a portable cooler valued at $300!

Third Prize Winner: Kristen Leber of Gorny & Gorny Funeral Home in Elizabeth, NJ, won two tumblers valued at $50 each!

Have any questions about websites or any interest in scheduling another web demo? Reach out to us anytime.

5 Sympathy Gifts Families Are Raving About

Fri, 15 Dec 2023 11:00:00 GMT

In the era of all things digital, with consumer expectations higher than ever, families want more creative options to express their condolences — and they're willing to spend to make it personal.

Gifts that are meaningful, memorable, and customized to fit the exact needs of their grieving loved one are in high demand. And there's plenty of research to show that personalized gifts are becoming the major type of gift people now choose to give another. In fact, nearly every type of traditional gift has taken a backseat to gifts perceived as intentional and heartfelt.

If you're looking for a practical way to set your business apart from the competition, offering families condolence gift options through your website will do the trick. Consider these unique gift ideas families will enjoy giving and receiving.

Want to read more? Check out the PDF of the FULL article below, which will be published in Funeral Business Solutions this December!

Funeral Costs Aren’t Rising as Fast as Inflation, According to NFDA

Wed, 13 Dec 2023 11:00:00 GMT

The National Funeral Directors Association (NFDA) has officially released its 2023 Member General Price List Study, which offers a comprehensive breakdown of funeral costs by region and service.

It’s no secret that inflation is accelerating across the United States for many goods and services, but NFDA’s data shows that funeral costs are an exception. They have risen, but not at the same rate as inflation.

Here’s a quick summary of increases over the past two years:

Overall rate of inflation = 13.6%
Median funeral cost with casket and burial = 5.8% (From $7,848 to $8,300)
Median funeral cost with cremation (including alternative cremation casket and urn) = 8.1% (From $5,810 to $6,280)

The study also includes the changes in median costs for services like embalming, hearses, basic memorial printed packages, and more.

You can view the highlights here . NFDA offers the full report for free to their members and $175 for non-members.

What does this means for you and your funeral business?

Talk to our experts directly at Trend ReCON 2024 in Tampa next January 15 and 16 and learn more about the latest trends in the funeral profession. Register here: Trend ReCON 2024 .

Why We Give: Tribute Technology Leader Makes Donation for Future of the Profession

Tue, 12 Dec 2023 11:00:00 GMT

Tribute Technology’s Chief Customer Officer Courtney Gould Miller believes in the future of funeral service so much that she made a personal donation to the Funeral Service Foundation.

Courtney is one of three industry professionals who will be spotlighted in the “Why We Give” feature, which will be published in The Director in January.

Here’s what “Why We Give” is all about:

“Why We Give highlights recent philanthropic gifts and partners that are uplifting grieving communities by investing in people and programs that strengthen funeral service. These gifts benefit a variety of services, all of which would not be possible without donor funding.”

Here’s what Courtney had to say about her donation:

“In addition to our commitment to website accessibility and the creation of new grief resources, I’m personally committed to tackling head-on the issue that is going to face us for years to come - recruiting and staffing. We need the best and the brightest in this profession, and we want to support that through our donation.”

Courtney’s donation is in addition to Tribute Technology’s significant contribution to the Funeral Service Foundation, which was announced at NFDA in September. Read about it here.

When You Need Us, We’re There

Mon, 11 Dec 2023 14:18:48 GMT

We wanted to share a quick shout-out to our Tribute Store Support Team!

Our fantastic crew and their dedication and attention to detail truly define our top-notch service. We couldn't be prouder.

Our clients love the support we provide... here’s what they have said in their own words!

“Friendly, professional, and helpful. It took her just a few minutes to complete our request. We are extremely satisfied."
“Truly professional, accommodating, and very friendly!"
“She was responsive to my concerns. At this difficult time, it was greatly appreciated.”
“Excellent and immediate service. At a difficult time, it is wonderful to have compassionate people to help.”
“Cole had my problem solved in just a moment! Thank you for helping me out. Five stars out of five for Cole!”
“The team made me feel like what I was saying was important to them and that they would help me with the problem right away."
“The issue was resolved with ease and comfort and a pleasant personality.”

Our support team is here for you 24/7. Never hesitate to reach out via phone call or through our quick and easy online form.

Making Your Life Even Easier

Thu, 07 Dec 2023 21:41:36 GMT

We know you don’t have a lot of extra time on your hands, so we want to be sure any update we make to our Tribute Management Software helps SAVE you time.

Our latest update to the platform includes the ability to auto-populate a decedent’s place of death using addresses that you’ve already saved in the “places” section.

What does this mean? You can add your firm’s most frequently used locations, such as local hospitals or hospital facilities, to your "places.” From there, you can add these locations to the place of death, and you will not have to type the address again.

This change was requested by several of our clients, and we knew it was important.

If you have any comments or feedback for us, you can reach out to us anytime . We are always ready to listen.

Don’t Let Anyone Hold Your Data Hostage

Wed, 06 Dec 2023 13:00:00 GMT

In one of our recent conversations with a funeral director, they told us their provider quoted them $10,000 just to give them with an export of their own data.

At Tribute Technology, we believe YOU are the owner of your own data. We do not charge any client for exporting their data into a standardized format that any provider can read.

Why do we do this? We believe in our Tribute Management Software so much that we don’t think you will want to switch once you try it for yourself.

No one should hold your data hostage, including us.

Want to learn more about Tribute Management Software? Start a conversation with us today using this quick form.

We’ve Made Some Big Improvements to Our Software

Mon, 04 Dec 2023 12:00:00 GMT

Our developers have been working hard improving Tribute Management Software for a better user experience.

Designed to help you manage everything from daily operations to accounting, this software can help you save hours a day. And with our recent improvements, it can help you even more.

Here are some key changes:

We’ve created a way for you to categorize your places by selecting a place type.
Manage your organizations directly from locations settings.

Not a user yet? Here are some of the main features you’re missing out on:

Online Case Management
Task Assignment for Staff
Website Management

If you’d like to spend less time at the whiteboard and more time serving families in your community, request a demo today . We’re happy to show you how our management software works and answer any questions you may have.

Cyber Criminals Don't Just Target Fortune 500 Companies

Fri, 01 Dec 2023 11:00:00 GMT

Many small and mid-sized businesses assume hackers are only after big enterprises—an assumption hackers are banking on. Because SMBs tend to invest less in cybersecurity, they’re more prone to attacks, and cybercriminals know that all too well.

Even industry giants can fall to an attack if it’s well-executed. Just a few weeks ago, the ransomware gang BlackCat breached the network of Henry Schein , a large healthcare organization. Dozens of terabytes of shareholder and payroll data were stolen, disrupting operations and harming the company’s reputation.

Ransomware is a form of cyberattack in which criminals encrypt company data so employees can’t access it. A ransom is then demanded in exchange for the decryption key, but even if it’s paid, some hackers may still not restore access. This is a growing threat to businesses of all sizes—not just megacorporations.

Ransomware accounted for around 20% of all cyber crimes in 2022.
It’s estimated that by 2031, a ransomware attack will occur every 2 seconds.
71% of organizations worldwide were affected by ransomware attacks last year.

With so many threats out there, securing your firm’s data can be overwhelming. That’s why Tribute Tech is proud to partner with McGriff Insurance & Cowbell Cyber to offer full-coverage cyber insurance . Our policy includes:

Resources for Cyber Awareness Training
Breach Coaching
Data Event Assistance
Security Risk Remediation

Knowledge is the first step to protecting your business. Watch our cybersecurity webina r to learn more about emerging threats and how cyber insurance can minimize their impact.

Don’t Just Deck the Halls: Elevate Your Social Media Presence this Holiday Season

Thu, 30 Nov 2023 12:00:01 GMT

The holiday season is here, and it’s time to plan this month’s social media calendar. But what’s the right tone and imagery to use? How do you stay festive for the holidays and sensitive to grieving families at the same time?

Here are a few ideas to get you past the writer’s block:

Show off your festive decor. If your funeral home puts up wreaths, trees, or other decorations, posting pictures on social media is a great way to spread some joy.
Contribute to the community. Whether it’s donating to local food drives or volunteering at the shelter, when your funeral home takes action in the community, share it! This inspires others to do the same and shows how much you care.
Share resources for grieving followers. The holidays are hard for those who have lost a loved one. Show your support with some encouraging words and tips for grieving. Your followers will appreciate it!

On the flip side, there’s one major thing to avoid: starting pre-need campaigns during the holiday season. Now’s the time to focus less on sales and more on connecting with your followers. Be sure to maintain a genuine, human voice throughout your content.

If this is a lot to consider, Tribute Technology can help. Our Marketing Services — powered by the industry experts at MKJ Marketing — include social media content curated for your funeral home’s community and mission. We create posts that boost engagement without compromising authenticity or compassion, so you can connect with families AND generate leads. Talk to one of our specialists today to learn more!

Thrive Tomorrow: Tools for AI, Marketing, and Success

Wed, 29 Nov 2023 12:00:01 GMT

Between emerging AI trends and growing expectations from the families you connect with, how can your firm balance technology and personal service? What will next year’s business growth look like, and how can you use new tools to advertise effectively?

Tribute Tech will provide answers to these questions and more at our 2024 Trend ReCON event on Jan. 15 & 16 . We’ve done all the legwork for you, compiling industry insights into an exclusive two-day event. You can network with your peers, get a sneak peek at our upcoming products, and enjoy the Florida sun!

We will cover topics like:

�� Benefiting from your first-party data

�� Using AI and automation without losing that human touch

��Getting more value out of every marketing dollar

You’ll also learn the latest from these experts:

Tony Orelli, Founder of The Growth Counsel
Kyle Brown, Founder of Lone Star Bloom
Dani Giandomenico, Founder and CEO of IXIS
Charlie Cole, Chief Executive Officer of Tribute Technology
Courtney Gould Miller, Chief Customer Officer of Tribute Technology
Matt Powell, Chief Technology Officer of Tribute Technology

Check out this video we’ve put together to learn more .

With early bird pricing available, now is the perfect time to register for Trend ReCON . We can’t wait to see you in January!

Grief Resource for the Holiday Season

Mon, 27 Nov 2023 13:00:03 GMT

It’s no secret that grief can feel worse or increased around the holidays.

After all, it’s hard to enjoy the happiest time of year when someone you love is missing from the table.

It can be hard for families to find resources or find the energy to seek them out during this time of year — in a season where it can feel wrong to feel sad.

Guiding Grief®™ is digital-only platform that allows families to watch these professionally curated videos on their timeline, from the comfort of their own home.

We believe in this content so much that we are offering a video clip you can share with your families.

Please take your time to review this video and contact us if you think Guiding Grief® would be a good fit for your community. Firms are able to purchase subscriptions in bulk so they can give families their own individual logins.

Don’t Sleep on Millennials

Wed, 22 Nov 2023 13:30:00 GMT

When talking about preplanning to different members of your community, don’t forget about the Millennials!

This article from Healthnews.com notes Millennials are preplanning more than ever.

So, why is that?

The article gives this insight : “Millennials are, in my opinion, more willing to talk about death because it's been a big part of our lives. We have witnessed and been exposed to death non-stop in the media, music, and various forms of entertainment since we were children."

Examples includes the ongoing violence in the Middle East, the 9/11 terrorist attacks, mass shootings, and the COVID-19 pandemic.

Here are some other reasons why Millennials may feel more comfortable with the idea than older generations:

Watching videos and content created by deathcare professionals on social media, including TikTok and YouTube.
The rising popularity of the death positivity movement.
More interest in green burial options.

Why does this matter? Consider the items above when planning your marketing dollars, the content on your website, and the events you send staff to. Millennials will be your future decision-makers, after all!

Learn more about this at Trend ReCON 2024. Our marketing experts will share fantastic, useful insights and strategies for funeral homes. Check it out here: Trend ReCON 2024 at Tampa, FL.

Protect Veterans from Scams

Mon, 20 Nov 2023 13:46:41 GMT

The Federal Trade Commission issued an alert this week warning veterans and their families not to fall for funeral-related scams.

Here’s what the government agency shared: “Scammers may contact you, saying that for a fee they can do the paperwork and guarantee what benefits you’ll get. Other scammers pretend to be from the VA. But the VA will never call, text, or email out of the blue and ask for your credit card or bank account information.”

This last sentence is key: The VA will not text, call, or email and ask for financial information.

If any families want help with applying for their benefits, there are VA-accredited individuals who can help. Click here to find the searchable list of approved providers .

Here are some more resources:

Some ideas to consider using this information:

Make sure there is a page specifically about veterans on your website.
Consider sharing this reminder in an email newsletter to families.
Create a Word document or PDF that can be easily shared with a family that links to these resources.

As a funeral home professional, you are their number one source of information – sharing resources like this will help you build even stronger relationships within your community.

A Legal Update You Need to Read

Wed, 08 Nov 2023 14:00:00 GMT

We wanted to share some details regarding a recent court decision in Texas.

The court ruled that the Terms of Service language available on a website cannot apply to users retroactively — only when the user accessed the website.

So, what does this mean? Even if you hire an attorney and add a robust terms and conditions statement to your website this month, it does not protect you from what has already happened.

To strengthen your statement, you might consider adding language like this to your terms and conditions on your website: "Your use of this website will be conditioned upon the terms and conditions in force at the time of your use."

This issue is specific to Texas, but it won't hurt to consider protecting your firm by reviewing your current wording. We can't give legal advice, but we can advise you to have a conversation with your legal counsel!

Everything in One Place

Mon, 06 Nov 2023 14:03:57 GMT

Our Chief Customer Officer Courtney Gould Miller was interviewed at NFDA to discuss what makes Tribute Technology stand out.

Here's what she had to say: "We're bringing the website, the management software, marketing, grief services, and memorial videos together all in one place so that we simplify things for our funeral homes and cemeteries... we're really bringing together their business in a way that they can see the bigger picture as well."

We hope you'll take a minute to hear from Courtney, in her own words, about the unique value that Tribute Technology can bring to your firm.

Want to Make Ordering Keepsakes Easier?

Fri, 03 Nov 2023 12:55:39 GMT

Our Premier Partner, Legacy Touch, has a NEW way to make ordering fingerprint keepsakes as seamless as possible.

You can now integrate a PIN directly into an obituary, which makes it easier than ever for a family to purchase a gift to honor their loved one (or to receive a gift).

A bonus: This integration can increase orders by up to 2x on average!

We might be slightly biased here, but we'd call that a WIN-WIN situation!

Click here to learn more . If you'd like more information or need assistance, email csm@legacytouch.com or call (855) 802-6800 .

(Please note: The Legacy Touch PIN integration is only available on Tribute Technology websites and Tribute Premier Partner websites.)

Personalize Your Gift!

Did you know that it's now easier to assist families in finding and acquiring meaningful sympathy gifts? Learn more in the following article about how our premier partner can help you achieve just that.

Unlocking the Value of First-Party Data

Wed, 01 Nov 2023 14:35:13 GMT

Did you know you're already collecting valuable consumer information that can help your firm? It's called first-party data, and it's an incredible resource for your funeral home.

First-party data is your firm's most valuable digital asset, and you are missing out on significant opportunities for your funeral home by not using it.

In a recent article published by American Funeral Director , our CEO Charlie Cole breaks down the basics and explains what this means for you as a funeral director.

Growing a Legacy, One Tree at a Time

Tue, 17 Oct 2023 11:15:00 GMT

A Tree to Remember™ is incredibly fortunate to partner with the Arbor Day Foundation for the memorial tree program.

The Arbor Day Foundation has been planting trees worldwide for over 50 years.

Their expertise is critical for deciding where to plant our memorial trees, which ensures these special gifts make the most impact on the environment.

We are excited to share a NEW video so you can learn more about why the Arbor Day Foundation is the perfect partner for us — and why their work is so well respected worldwide.

Watch the video to learn more about the program!

Sharing Love, One Bowl of Soup at a Time

Fri, 13 Oct 2023 12:00:02 GMT

Marti Wymer’s story is so compelling that we wanted to share it with you too.

Marti is the CEO and Founder of Spoonful of Comfort, a meal delivery service that allows friends and family members to share a heartwarming meal with someone they care about.

Her idea for the company was sparked by the need to show support for a loved one.

Marti found out her mother was diagnosed with cancer, but she was thousands of miles away and didn’t know what to do.

“I got online looking for flowers, candy, fruit, but nothing felt appropriate for the gravity of the situation. And I thought... what do you send someone who is sick? Chicken noodle soup. And I couldn’t find anybody doing that,” she said.

Marti’s goal is to help others who are in a similar situation. We believe Spoonful of Comfort is the perfect partner for Tribute Technology because we can help funeral homes offer this choice to friends and family members who want to support their loved ones who are working through grief.

Watch this video to hear more about Marti’s story and learn more about this special collaboration.

While Many Things Change, This Won’t

Wed, 11 Oct 2023 12:00:01 GMT

Many of you have been asking us questions about Tribute Technology’s partnerships with brands you’ve become familiar with over the years.

If you've been using websites and services through FrontRunner Professional, Frazer Consultants, Funeral Tech, or SRS Computing, we can promise your services are not going anywhere! Our team of support specialists will always be here for you and your staff to ensure everything works seamlessly.

While Tribute Technology is continuing to invest in and expand upon our Tribute Management Software and Tribute Website platforms, this does not mean any of our clients will be forced to make a change they aren’t ready for yet.

Anyone who would like to move their website onto Tribute Technology’s website platforms can do so at no added cost — but only if they choose to do so.

We encourage you to reach out to any of our Tribute Technology team members any time with questions.

All New Websites Equipped with ADA Widgets

Tue, 10 Oct 2023 13:27:58 GMT

One of the many reasons Tribute Websites stand out from the rest of the pack is our commitment to help the firms who trust us.

We’ve been partnering with UserWay for quite some time to help funeral homes, crematories, and cemeteries add another layer of protection to their websites regarding legal accessibility requirements.

All Tribute Websites are now built with a FREE UserWay accessibility widget that is automatically installed.

Tribute Accessibility powered by UserWay helps funeral homes meet ADA requirements and make their websites easier to use. This allows everyone to access your firm’s content, including visitors with visual, hearing, motor, and cognitive impairments.

It’s also possible to upgrade the widget to expand your legal protection, and all our clients receive a specially negotiated discount from UserWay. Check out our website to learn more .

It’s Easier Than Ever to Stream Tribute Videos

Mon, 09 Oct 2023 13:00:01 GMT

If you want to make your life easier, you’re in the right place!

Tribute Video, which allows you to create beautiful memorial videos for families, now has an app that allows you to seamlessly showcase these videos on your firm’s TV screens.

This allows you to conveniently cast to popular streaming devices (like smart TVs, Chromecast, and Roku) directly from your phone without any cables!

The Tribute Video Direct app is now available to download within the Apple App Store or Google Play.

Once the app is installed, you’ll just follow these 5 easy steps to get started.

Launch the Tribute Video Direct app.
Enter your verification code (you can find this within your account settings).
Choose a Tribute Video to watch.
Play the video and optionally cast it to a supported device.
If casting, ensure your phone and supported device are connected to the same Wi-Fi network.

Want to learn more about the Tribute Video Direct app? Click here to Contact Us today.

What Happened in Vegas

Fri, 06 Oct 2023 12:45:00 GMT

We know what happens in Vegas is supposed to stay in Vegas... but we had too much fun not to share!

It was incredible to see so many familiar faces walking into the Tribute Technology booth. It turns out that you loved our bar menu too!

In addition to learning more about Tribute Technology’s latest offerings, our golf-themed swag was a big hit.

(PSST: We hear you all REALLY like the Tribute Technology zip-ups. Maybe if you’re lucky, we’ll give some more away soon!)

Our Tribute Technology team members look forward to reconnecting with you all in the coming weeks for follow-up meetings and calls.

Here are some photos of our time at NFDA. Hope you see you again soon!

Who Is Charlie Cole? Glad You Asked.

Thu, 05 Oct 2023 12:00:00 GMT

Our CEO Charlie Cole has been on the job since March of this year, and he’s been excited to connect with so many of you at industry events, including at NFDA and Trend ReCON.

We appreciate that Connecting Directors recently took the time to talk with Charlie and share more about where he’s been, his plans for Tribute Technology, and more.

Charlie even issued a one-of-a-kind challenge to readers! You don’t want to miss this.

Click here to read Charlie’s Q&A with Connecting Directors.

Congratulations to the Winners of the FSF Golf Classic!

Tue, 03 Oct 2023 12:39:38 GMT

It was an honor to attend the 2023 Funeral Service Foundation Golf Classic at NFDA!

Our own CEO Charlie Cole and VP of Customer Success Jules Green-Fournier both hit the links for in this fun event to support the mission of the Funeral Service Foundation, which raised over $170,000.

Congrats to Lake Lawn Metairie Funeral Home for earning first place in the Quick 9 Tournament!

Other winners included:

Second Place in the Quick 9 Tournament: Starmark Cremation Products
Longest Drive (Men's Division): Jarod Bernat (233 yards)
Longest Drive (Women's Division): Kelly Misenheimer (156 yards)
Closest to the Pin (Men's Division): Justin Davis, Dan Henken (Tie)
Closest to the Pin (Women's Division): Kelly Misenheimer, Patti Moore (Tie)

Thank you to our Premier Partner, CFS, for sponsoring the Golf Classic!

Tribute Technology recently donated $100,000 to the Funeral Service Foundation. Click here to read more.

An Easy Way to Support Families in Maui

Fri, 22 Sep 2023 10:00:01 GMT

The Funeral Service Foundation is working with several partners to match up to $100,000 in donations to support families affected by devastating wildfires in Maui.

Donations will support funeral service needs, including grief support services and resources for families who were impacted.

In addition to the wildfires, funds will also be shared with families affected by Hurricane Idalia in Florida, North Carolina, and South Carolina.

“The Foundation’s Board of Trustees, our donors and partners want to assure that assistance is available to those who are doing the difficult work of helping a devastated community,” said Foundation Chair Lisa Baue in a press release. “After tragedy strikes communities, the work of the funeral service professionals is truly awe-inspiring. The hope is that these funds can support their hard work.”

Click here to learn more about donating to the Funeral Service Foundation’s Crisis Response Fund.

Cremation Rates Expected to Rise Even More

Thu, 21 Sep 2023 14:23:27 GMT

The latest research from the National Funeral Directors Association predicts the U.S. cremation rate will rise from 60.5% this year to 81.4% by 2045.

NFDA’s 2023 Cremation and Burial Report notes the following states will reach cremation rates of 80% or higher by 2035:

Washington
Nevada
Oregon
Montana
Wyoming
Colorado

The report notes that the following factors motivated survey respondents to prefer cremation:

Cost considerations – 54.4%
Easier, simpler, more convenient option – 42.5%
Personal preference or family traditions – 24.1%

Click here to learn more about the report’s findings.

Win Customers Using Data You Already Have

Wed, 20 Sep 2023 10:00:01 GMT

Your website is the most important digital tool your firm has... yet many firms struggle to capitalize on the benefits.

Here’s the good news: You already have valuable information about consumers at your fingertips that will help your firm!

Even better news? Tribute Technology’s marketing and eCommerce experts can tell you exactly what to do with it.

This includes using data from your online obituaries, website traffic, and social media accounts to revolutionize the way families interact with your firm.

Tribute Technology CEO Charlie Cole and Chief Customer Officer Courtney Gould Miller are hosting a FREE webinar on Tuesday, Sept. 26, at 1 p.m. ET to share strategies for leveraging this data.

Click here to sign up for the webinar. You don’t want to miss this!

Our Investment in the Future of the Profession

Tue, 12 Sep 2023 14:12:33 GMT

This week at NFDA, it was a true honor to present Tribute Technology’s $100,000 donation to the Funeral Service Foundation.

This company began five years ago with the belief that in funeral service we are better together.

As funeral directors, serving families takes all your energy, and your tech systems should make this easier — not harder.

Tribute Technology enables funeral directors with websites, management software, marketing, and personalized products. It is our goal to take away unnecessary stress so you can help communities heal.

Our commitment to the Funeral Service Foundation is part of this mission.

A portion of our donation will help fund upgrades in digital accessibility for the Foundation. It will also support new grief resources for drug overdoses and suicide, and lastly, it will focus on recruiting the best and brightest into the funeral service profession.

Your concerns are our concerns. Your problems are our problems too.

We care about improving tech options so we can help you serve families better than ever before.

Why? Because we are all better when we work together.

Quick Recap of the Legality of Fingerprint Keepsakes Webinar

Tue, 12 Sep 2023 09:00:00 GMT

In case you missed it, our Premier Partner Legacy Touch was featured in a webinar hosted by Ryan Thogmartin of Connecting Directors, featuring a panel with Legacy Touch President Brett Logan, our CEO Charlie Cole, and legal expert Poul Lemasters.

Here are a few key points our panel touched on during the webinar, along with their answers.

Is it legal to take prints without asking families first?

Our panel agreed that it is best to establish a process where you take the fingerprints every time, right away, and then present it to the family when you meet with them. If the family does not want you to have a copy of the fingerprints, you can delete them from the server. It is better to have the fingerprints than not because if the family comes to you later and you do not have them, this will be a problem you cannot solve.

How many fingerprints should you take?

The team at Legacy Touch recommends three to five fingerprints. The artists will work to select the best option and enhance the fingerprint in the best way possible on the keepsake. If there is just one fingerprint, there could be issues with the scan that prevent them from engaging in this process.

How do you share this information with families without being too pushy?

Every company and firm do this differently. At Legacy Touch, a PIN is tied to every fingerprint order. The family is emailed this PIN, which allows them to revisit the products later when they are feeling less stressed. One of the oldest PINs that has been used to order a product was 100 days old!

Want to watch the webinar to hear all the content? Click here to view the recording.

Keys to Differentiating Your Firm in Your Market

Mon, 11 Sep 2023 13:28:22 GMT

When it comes to attracting families within your community, what actually sets your firm apart from the funeral home down the road?

We encourage you to take a few minutes and write down a few advantages you have over your competitor.

Now that you have your list, think about if families notice and appreciate these specific characteristics or offerings — or if these are items that only stand out to you as someone who works in the profession.

Perhaps take some time to bounce these ideas off someone who does not work in the profession to get their opinion. Ask them, “Does this matter to you? Would you care about this offering?”

Through our extensive market research, we can tell you that today’s families want options. Gen X is rapidly replacing Baby Boomers as the family planners. They want the ability to customize a service to best fit their needs and budget. They do not want to do things the same way they have always been done.

Are you and your staff able to provide these options? Are you able to express your creativity and help the family brainstorm ideas?

The family is coming to your firm because of your expertise and experience in the funeral profession. If you do not provide something unique that separates your firm from the family planning their own event at a local park, then you will want to consider how you can change this.

We have a FREE resource for you to continue thinking about this. Click here to view our eBook on serving Gen X.

Who Doesn’t Want More Leads?

Fri, 08 Sep 2023 09:00:00 GMT

Are you effectively reaching the members of your community?

(And when we talk about reaching , we mean finding them on digital platforms.)

Digital marketing strategies are the key to growing your firm. That’s why Tribute Technology is exclusively partnering with MKJ Marketing to offer you the BEST campaigns to engage families and enhance your firm … at the same time!

Who doesn’t want stronger loyalty and more leads?

Wondering how we make this happen? The specialists at MKJ Marketing offer different tiers combining social media services, Search Engine Optimization strategies, and behavioral marketing campaigns.

We call it Tribute Marketing Services Powered by MKJ Marketing. (And we think you should check it out.)

Click here to learn more.

Just Because Summer Is Ending Doesn’t Mean the Party Has to Stop!

Thu, 07 Sep 2023 09:30:09 GMT

When you visit the Tribute Technology booth (#1247) at the NFDA convention, you’ll be able to register to win a Yeti party pack .

To enter, all you have to do is complete a demo – you can earn one entry for every demo you complete.

(Even if you won't be at NFDA, you can still enter the contest! All you have to do is sign up for a virtual demo using the link below.)

Here’s why you’ll want to talk to us:

We’re unveiling TributeOS — a new all-in-one system that combines your website and software in a way you’ve never experienced before
Tribute Management System has new features you have to see to believe
New partnerships to help grieving families better than ever
Learn more about our upcoming events featuring expert speakers in luxurious locations

Our GRAND PIRZE winner will walk away with:

1 Yeti wheeled cooler
Two 20-ounce Yeti tumblers
$250 VISA gift card

Runner-up prizes include an 18-ounce Yeti soft cooler OR two 20-ounce Yeti tumblers.

Click here for details and info on signing up for the demo.

We’re Counting Down the Days Until Vegas

Wed, 06 Sep 2023 10:00:00 GMT

What happens at NFDA doesn’t have to stay in Vegas!

We hope you’re as excited as we are to take time to enjoy the city life, connect with leaders in the profession, and learn about the latest trends.

As you prepare for the convention, we’ve gathered up these links to help:

Just a heads-up: We’ve been warned that traffic might be a big problem around the convention center, so be sure to leave early to make it there on time.

P.S. We’ve been told the Vegas Loop (Elon Musk’s invention) is a cool way to get to the convention center!

How to Watch the Upcoming FTC Funeral Rule Workshop

Tue, 05 Sep 2023 05:00:00 GMT

The Federal Trade Commission recently released the agenda for its Funeral Rule workshop on Thursday, Sept. 7.

For those who cannot attend in-person, the FTC will be offering a live stream to watch the proceedings remotely, which you can access here.

The hybrid event will be held from 9:30 a.m. to 3:15 p.m. ET. Registration is not required to attend.

You can download the full agenda here.

The FTC will be collecting comments from the public on the Funeral Rule until Oct. 10, 2023.

TikTok Officially Has a Niche for Everyone

Fri, 01 Sep 2023 12:44:02 GMT

Have you heard of #Gravetok? If you haven’t, you’re not alone. We’re just learning about this too!

A wave of influencers on TikTok are taking the time to visit graves in different cemeteries across the U.S. to clean memorials, tell the stories of those who have passed, and even make the recipes that are listed on headstones.

The New York Times recently published this article about a woman who spends her time recreating recipes she finds in cemeteries. Her most recent adventure took her to Maine, where she made ice cream featuring apricots.

What does this mean for you?

If you own a cemetery, there are important stories to tell about the people who are laid to rest there. There is an audience on social media who wants to hear about it. You might even consider starting your own social media series where you share these stories!

Why do this?

Anytime you are sharing content people are interested in, it helps to build your brand in your community.

Tribute Marketing Services Powered by MKJ Marketing can help you do this. Learn more here .

Watch Out for This Facebook Scam

Thu, 31 Aug 2023 12:59:21 GMT

We've been hearing from several Tribute Technology clients who have recently received a "Meta Business Support" message on their Facebook Business Pages.

If you have received the message below, it is a scam and an attempt to retrieve your sensitive login information. DO NOT CLICK on the link provided.

The message reads:

Y‌o‌u‌r‌ P‌a‌g‌e‌ H‌a‌s‌ B‌e‌e‌n‌ D‌i‌s‌a‌b‌l‌e‌d‌.‌

I.N.C. International Concepts has reported that your article:

Using someone else's fake name/photo.
Share content that misleads other users.

We've warned in the past that if you continue to post content on your Page that infringes someone else's intellectual property rights, your Page will be disabled.

If you believe this is an error in our system, please verify your account at the link below.

Account Confirmation: [LINK REDACTED]

Confirm your account within the next 24 hours otherwise or your Page may be permanently disabled.

M‌e‌t‌a‌ S‌e‌c‌u‌r‌i‌t‌y‌ T‌e‌a‌m‌.‌

As a reminder, if there is ever a legitimate issue with your page, you will receive an email from Meta for Business or Facebook with an email address ending in @support.facebook.com or @facebookmail.com.

If you have any questions or concerns, don’t hesitate to reach out to any member of our Tribute Technology team: https://www.tributetech.com/contact

A Win-Win-Win Situation

Wed, 30 Aug 2023 14:12:00 GMT

Our Premier Partner Legacy Touch is making the fingerprint keepsake purchasing process even easier for the communities you serve.

If you use Legacy Touch through one of its website partners, including Tribute Websites, CFS, or MKJ Marketing, you can add a Legacy Touch banner to all of your firm’s online obituaries.

The banner links directly to the Legacy Touch website and is automatically tied to the loved one’s PIN. This allows family members and friends who visit the obituary to easily browse and purchase keepsakes too.

This means more purchases directly from YOUR website … which means more commissions … all while helping families connect to products that will help them heal.

We’d call that a win-win-win.

You’ve got to read more about this here: https://legacytouch.com/pages/obituary-integration

A Partnership Focused on Solutions for the Profession

Tue, 29 Aug 2023 15:23:49 GMT

Tribute Technology is pleased to announce that we have been chosen as a Premier Preferred Partner by Selected Independent Funeral Homes.

We are excited to partner with this fantastic group of leaders within the funeral profession.

Our CEO Charlie Cole said this: “By connecting Selected members with the unparalleled knowledge of our digital-first company, we believe we can create even better solutions for the profession by working together.”

If you’re a Selected member, you’ll be able to take advantage of these exclusive benefits:

20% off the Tribute Online Planner software
Early access to Tribute Technology products
Member-only discounts on all paid products

Check out our official listing on the Selected website here: https://www.selectedfuneralhomes.org/PreferredPartners/Details/12768

We Won’t Get Anywhere Without YOU

Mon, 28 Aug 2023 16:39:02 GMT

It doesn’t matter how great our technology services and products are if they don’t benefit the men and women of the funeral profession.

That’s why we gathered for our first-ever Customer Advisory Board meeting in Nashville this July.

We met with a group of funeral professionals who shared their candid thoughts with us about our offerings and how they can be improved.

We got a lot of great constructive feedback … and we can’t wait to share what’s coming next.

If you’re interested in sharing your thoughts with us, we invite you to be one of our beta testers. You’ll get the first look at our latest innovations. Sign up today here: https://www.tributetech.com/become-a-beta-tester

Viva Las Vegas!

Thu, 24 Aug 2023 20:00:35 GMT

Our team is gearing up to see YOU at the NFDA International Convention & Expo in Las Vegas this September.

We hope you’ll stop by and see us at booth #1247 for some free swag and a chance to hear more about our latest products and services.

Here’s what else we’ve got going on:

FREE drinks at our Tribute Technology bar
A mini green to put your putting skills to the test
FREE golf balls and golf-themed lip balm
A chance to WIN a YETI Party Pack and other great prizes

Even better: You’ll be able to meet our CEO Charlie Cole and also say hi to some familiar faces like Jules Green, CEO of FrontRunner, and Courtney Gould Miller, Chief Customer Officer at Tribute Technology and CSO of MKJ Marketing.

While we can’t give you golfing advice, we can make sure your firm’s technology strategy is on PAR! (See what we did there?)

Learn more about the swag and deals we’re offering at our booth by clicking here: https://www.tributetech.com/nfda-2023

We Put Our Money Where Our Mouth Is

Wed, 23 Aug 2023 15:03:17 GMT

The Tribute Technology Foundation is investing in the future of the funeral profession.

With a $100,000 donation to the Funeral Service Foundation, we have committed to the following:

Developing new grief resources focused on deaths related to overdoses and suicide
Recruiting the best and brightest into the funeral service profession
Funding upgrades to make digital resources more accessible

The donation will be officially recognized as part of the NFDA International Convention & Expo in Las Vegas in September.

"This gift is appreciated and especially meaningful as it helps fund resources and programs that make a significant impact in so many communities," said Jedd Lapid, Executive Director of the Funeral Service Foundation. "The Funeral Service Foundation and Tribute's Foundation missions are aligned in how we serve all of funeral service."

Click here to read the official press release.

Ready to Make Your Life Easier?

Mon, 21 Aug 2023 20:11:09 GMT

Say HELLO to the most customizable Online Planner in the profession!

Tribute’s Online Planner features premade templates that adjust to fit your firm, your market, and your families. You can use it for at-need or preneed … and can even change the configuration so families can purchase a direct cremation directly from your website.

If this sounds good to you, just wait, there’s more.

We’re offering a 25% discount on purchases of the Tribute Online Planner through the end of the NFDA convention (Sept. 13).

Want to learn more? Click this link to watch a video , or even better, stop by and see us at NFDA in booth #1247!

Do You Enjoy Sharing Feedback?

Wed, 16 Aug 2023 18:00:00 GMT

Now’s your chance to shine.

We are proud to announce the launch of Tribute Technology’s exclusive beta testing group.

Beta testers get to experience products and services before they are released to the public. Their feedback is crucial and helps shape the products we create!

Why sign up? Here are a few benefits:

Gain early access to products
Share feedback directly with our development team
Be the first in your market to offer innovative products
Earn exclusive rewards

Interested? It’s easy to get started. All you have to do is fill out this quick form: https://www.tributetech.com/become-a-beta-tester

Check Out This Product INSTANTLY

Tue, 15 Aug 2023 13:36:41 GMT

We are so thrilled about the feedback we’ve received on our Tribute Obituary Writer that we are sharing a new way for you to see how it works... BUT on your own time, without needing to schedule a demo.

Click here to see an Instant Demo showing how Tribute Obituary Writer generates heartfelt and unique obituaries in just seconds.

The interface is user-friendly and intuitive — designed to boost your staff's productivity and make this process easier for families.

Check out the Instant Demo today, and if you like what you see, there’s a form on this page to let us know you're interested: https://www.tributetech.com/obituary-writer-demo

There’s Not Enough Time in a Day

Mon, 14 Aug 2023 13:51:30 GMT

We know you know this feeling. There’s never enough time in your day to give families everything they need, including grief support.

What if we told you there was an easier way?

Guiding Grief® is 100% plug in and play. All that families need is a login to access this extensive library of videos featuring grief experts.

Even better? They can access it anytime on any device.

We make it easier than ever for you to share this important resource with families by allowing you to buy logins in bulk. You can share the login information with the family, and they can sign up for free.

Plus, this will help you stand out in your community by showing you go the extra mile for families.

Learn more about Guiding Grief® here.

Funeral Service Foundation Receives $100,000 Technology-Focused Donation from the Tribute Technology Foundation

Fri, 11 Aug 2023 19:45:11 GMT

Funeral Service Foundation Receives $100,000 Technology-Focused Donation from the Tribute Technology Foundation

Investment will fund grief resources, digital accessibility, and professional recruitment

Brookfield, WI — The Funeral Service Foundation will receive a substantial donation from the Tribute Technology Foundation, which will be officially acknowledged at the National Funeral Directors Association International Convention & Expo in September.

Tribute Technology, an innovative leader within the deathcare industry, serves over 9,000 funeral homes, cemeteries, and cremation businesses across North America. The company created the Tribute Technology Foundation to provide support to the funeral profession and the community members they serve through charitable contributions in key areas.

“In the deathcare industry, we are all in this together. Funeral directors serve families, and Tribute provides state-of-the-art technology to alleviate unnecessary stress for funeral professionals, making their tech systems easier to use so they can focus on what matters most,” said Tribute Technology Chief Customer Officer Courtney Gould Miller. “Everything we do at Tribute Technology is focused on what will best support funeral professionals and the families they work so hard to serve every day. We are proud to partner with the Funeral Service Foundation to invest in the important work they are already doing to support funeral professionals.”

This donation will fund specific aspects of the Foundation’s work, including the development of new grief resources focusing on deaths related to drug overdoses and suicide. Another aspect of the donation will include investment into recruiting the best and brightest into the funeral service profession. In addition, this donation will fund upgrades in digital accessibility for the Foundation, making its technology more responsive for all professionals who utilize its resources.

Any press or media inquiries regarding Tribute Technology and the company’s donation can be sent to press@tributetech.com .

About the Funeral Service Foundation – FuneralServiceFoundation.org

Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders profession-wide support the Foundation in its mission of investing in people and programs to strengthen funeral service and lift up grieving communities.

###

Free Is the Best Price

Wed, 09 Aug 2023 13:19:38 GMT

You may have tried Tribute Video in the past, but a lot has changed in a year.

Our team has been hard at work increasing our rendering speeds by 3.5x, adding the profession’s largest music library, and making the platform easier than ever to navigate.

No matter if you’ve tried Tribute Video before — or if this product is completely new to you — we are offering a DEAL to firms across North America.

Yup, that’s right. Totally free. No catch.

Do we have your attention now? Click here to learn more.

Exploring the Legalities of Fingerprint Jewelry

Mon, 07 Aug 2023 17:03:14 GMT

Fingerprint keepsakes are a popular gift for families, but the process of obtaining the fingerprints can create a lot of questions.

Disrupt Media is hosting a webinar on Aug. 30 at 1 p.m. ET featuring our Premier Partner Legacy Touch to discuss the logistics involved.

Panelists will include Legacy Touch President Brett Logan, Tribute Technology CEO Charlie Cole, and legal expert Poul Lemasters.

Here are just a few of the questions that will be addressed:

Is it legal to take a fingerprint without asking?
Am I at risk of violating any privacy issues?
What’s the easiest way to share digital prints with a family?

Click here to sign up for this FREE webinar.

Does Your Website Need a Refresh?

Fri, 04 Aug 2023 04:15:00 GMT

Within seconds, a visitor to your website will decide whether to stay or go.

Your website’s design is a key factor in this decision.

Tribute Technology’s team of designers and developers combine their technical skills and industry knowledge to create website designs that are optimized for funeral homes and the families they serve.

Our Tribute Website design library allows you to find the best fit for your firm and your market — and we are continually adding new designs to our collection.

Don't believe us?

Check out our websites designs for yourself here: https://www.tributetech.com/website-designs

A Demo You Can’t Afford to Miss

Wed, 02 Aug 2023 14:09:46 GMT

We covered a lot during our recent webinar about the FTC’s impending changes to the funeral rule. One of the biggest highlights was unveiling a new tool that helps families plan online and could help firms like yours comply with the proposed price transparency requirements.

Webinar attendees got a sneak peek at our NEW Online Planner and details on how it can help firms comply with the new regulations.

Interested in joining the queue to add the Online Planner to your website? Click here: https://www.tributetech.com/online-planner

Missed the webinar and want to see the demo? Click here to watch: https://www.tributetech.com/watch-ftc-webinar

A Familiar Face Among American Funeral Director’s 2023 Innovators

Mon, 31 Jul 2023 13:43:15 GMT

Tribute Technology’s CEO Charlie Cole was recently featured as “The Face of Technology” in the American Funeral Director .

The magazine’s 2023 Innovators edition features professionals from across all aspects of the industry.

Here’s a snippet from Charlie's interview: “I know the funeral industry, like all industries, has its challenges. I believe these challenges can best be met as a team. I believe in the funeral profession, and I know we can make a significant contribution, including making operations easier than ever before.”

Haven’t had a chance to meet Charlie yet? Learn more about him here: https://www.tributetech.com/meet-charlie

Ever Struggled to Find the Right Words?

Thu, 27 Jul 2023 13:26:07 GMT

A new tool helps family members and friends write messages that will be added to a loved one’s Tribute Book — an important resource because the right words can be hard to find during difficult times.

The user is asked about their relationship to the deceased, along with any memories they’d like to share. They can even select which type of tone they’d like the message to have, whether it’s playful, traditional, religious. From there, the message will be automatically created, and it can be edited or added to the book.

Dealing with grief is hard, and this is one way to make expressing support for families even easier.

Learn more about the memorialization options available through Tribute Book here: https://www.tributetech.com/tribute-book

We’re Here for You When You Need Us (And We Mean It)

Wed, 26 Jul 2023 13:04:42 GMT

We know how important it is to get an actual human on the phone when you need help.

Now that FuneralTech, FrontRunner Professional, and Frazer Consultants are part of Tribute Technology, all clients benefit from Tribute’s expanded support staff.

Phone support is now available on Saturdays and Sundays from 8 a.m. to 6 p.m. ET. If you call 1-844-200-6020 , you will be routed to one of our experienced team members.

Whether you need help with troubleshooting, learning about our products, or just want to share your feedback — you can reach us at this number.

Or, if you prefer to reach out online, you can fill out this quick form anytime: https://www.tributetech.com/support

P.S. Don’t forget we always offer 24/7 support for our Tribute Store customers!

You Won’t Believe What’s on Tap...

Mon, 17 Jul 2023 15:00:00 GMT

Tribute Technology is proud to sponsor a one-of-a-kind experience in Napa Valley this November.

MKJ Marketing’s annual Seminar will be held Nov. 13-14 at the Grand Reserve at the Meritage.

The featured session, “Growing Your Reception Business,” will include an interactive learning experience with a premier executive chef.

Attendees will receive a FREE upgrade to an 850-square-foot luxury suite at the resort!

Come for wine, networking, and topics like these:

Leveraging Marketing Automation
Advertising in a Recession
Arrangements That Get 5-Star Reviews
What Is Your Website Missing?
Maximize E-Commerce Potential

Learn more and register today here: https://www.mkjmarketing.com/napa-2023

The FTC Is About to Make Big Changes

Fri, 14 Jul 2023 18:10:52 GMT

Amendments are coming to the price transparency rule. Is your firm ready?

NFDA’s General Counsel Chris Farmer will be joining Tribute Technology CEO Charlie Cole and Chief Customer Officer Courtney Gould Miller to host a FREE webinar on Aug. 1 at 1 p.m. ET to deliver data and details on the new rule and how it will impact you, your business, and your website.

You’ll also get the inside scoop on a NEW product that allows families to plan online and helps you comply with the FTC requirements for the new rule.

Here’s just a sample of what you’ll learn:

The ins and outs of the proposed price transparency requirements
How to prepare your business for the onset of these revisions
What needs to change on your website and why you should get ready now
How the updates to the funeral rule could affect your firm for years to come
What families will be looking for on your website

Are You Tracking Your Website Analytics?

Tue, 11 Jul 2023 17:24:05 GMT

If not, you should be.

If you are not consistently taking inventory of your website analytics, then you’re missing a big opportunity. You invest money into your website … just like you do your employees and equipment … don’t you want to know how it’s performing?

Even if you’re already ahead of the game and using Google Analytics, a big change happened on July 1 that you need to be ready for. Google Analytics 4 will be launching, and you will be unable to access your previous account.

Our team at Tribute Technology is always studying the latest updates from Google and making constant improvements to our websites. Want to see what a Tribute Website can do for you? Click here for more information .

Another Way to Show Families You Care

Tue, 11 Jul 2023 16:11:15 GMT

You know better than anyone that navigating grief is an extremely complex process, filled with many ups and downs.

That’s why we partnered with MKJ Marketing Founder Marilyn Jones Gould, utilizing her expertise in video production, to create a one-of-a-kind resource for healing.

Guiding Grief® is a digital-only library featuring 27 videos that can be accessed anywhere, anytime, on any device. Topics range from how to cope with the loss of a loved one to suicide or a drug overdose to how to heal during the holidays.

You are now able to purchase logins for families in bulk at a discounted rate so you can give them to families for free. Think of it as another special way to show you care.

Click here to learn more about Guiding Grief®.

New Personalized Feature for Tribute Book

Mon, 10 Jul 2023 18:21:20 GMT

Funeral homes now have another way of making Tribute Books extra special for families.

The Loved Ones section is an optional feature on select Tribute platform websites that allows family members to be listed in the memorial book.

Here’s how it works:

Funeral directors will first need to log in to enable this feature by accessing their dashboard, clicking on “Optional Pages” and going to “Loved Ones.” (Click here for Support)

Once the Loved Ones section is enabled, the software will scan the obituary to identify the loved ones of the person who passed away and create personalized pages for them. Each group of Loved Ones receives their own page in the book, including children, grandchildren, or cousins.

Funeral directors can log in to make changes, including adding members of the family (or maybe even beloved pets).

Interested in adding Tribute Book as a memorialization option on your website? Click here to learn more.

Browse Music by Mood

Mon, 03 Jul 2023 17:24:43 GMT

We’ve been listening to your feedback about Tribute Video, and we’re ready to release another change.

In addition to last week’s BIG update regarding the music library , we’re making it even easier to find the right song for a Tribute Video.

You are now able to browse music by mood within the tool.

Whether you’re looking for a song that’s happy or joyful or if you want to find a song that’s classic or pensive, you can sort songs by the mood of it.

If you’re a Tribute Video client, we invite you to check it out in your platform today … or to learn more about Tribute Video … click here .

Want a New Way to Set Your Firm Apart?

Sun, 25 Jun 2023 13:00:00 GMT

It’s easier than you think to stand out in your market!

Your WEBSITE is the first thing many families will see … and may even cause them to form an opinion about you before they call ... or ever set foot inside your door.

(Or, even worse, you could LOSE a call to your competitor because they have a better website than you do!)

Not only are the designs stunning, but Tribute Websites work as a cohesive platform for your ENTIRE business, allowing you to do connect your website with your management software to make your operations more efficient than ever before.

Make it easy for visitors to buy condolence gifts — and track every order from our easy-to-use admin panel
Integrations with your favorite software like ASD, Passare, and Matthews Aurora
Our AI-powered tools, such as Tribute Obit Writer, save your staff time

Think it’s too good to be true? Spoiler alert: It isn’t.

You've got to see this for yourself: https://www.tributetech.com/tribute-websites

Here’s Why You Can’t Miss the Next Tribute Event

Sat, 24 Jun 2023 14:00:00 GMT

Earlier this month, we hosted some of the profession’s top funeral home owners and thought leaders at our Trend ReCON event in Nashville, TN.

For two days, attendees heard from experts, who covered many topics, including the red-hot ascent of artificial intelligence. Together, we explored how the latest innovations can improve your firm’s processes, which will help you serve families even better.

Here’s just one of the many positive comments we received:

“Wow … just wow! What a great conference! The content, presenters, and attendees were all first class … very few events challenge me and energize me, but this one did just that, thank you! You truly are a world-class organization.”

Want to join us at our next Trend ReCON event? We’ll be in sunny Tampa, FL, Jan. 15-16! Click here to sign up for updates: https://www.tributetech.com/recon-2024

Meet Our New CEO (If You Haven’t Already)

Fri, 23 Jun 2023 16:06:09 GMT

Charlie Cole became CEO of Tribute Technology just a few months ago, and he’s already met dozens of funeral directors across North America.

He’s made it a point to get to know as many funeral directors as possible … and he hopes to meet you soon too!

He says, “I view myself as a partner to funeral directors and look forward to meeting the leaders of this prestigious profession, listening to their concerns, and developing new technology-focused solutions to the most pressing issues they encounter every day.”

Check out this video and learn more about him here: https://www.tributetech.com/meet-charlie

HUGE New Music Selection Now Available

Thu, 22 Jun 2023 20:31:15 GMT

When it's time to create a memorial video for a loved one, only the right music will do.

We are thrilled to announce Tribute Video users now have access to the largest music library in the profession. This integration lets you choose from an extensive music library featuring thousands of songs to find just the right music option for each memorial video or quickly select from common favorites.

And what’s more … you can now match your photos with specific songs! Think of it as creating a music collage to go along with your photo collage.

We’ve also made some visual updates, so the selection process is even more user-friendly. Our improved design uses visual aids to help you select songs by browsing by genre, by instrument, and more.

SELECT FROM THOUSANDS OF SONGS

When you click the “select music” button, you’ll now see a popup window that sorts music based on:

Favorites, recently used, and most popular (based on data shared by all funeral homes, so you can see what’s most being used the most)
By genre, including acoustic, ballad, blues, and many more
By instrument, including guitar, harp, piano, and others

Coming next week … you’ll be able to browse musical selections by theme and mood! Stay tuned for this update.

If you’re already a Tribute Video client, check out the changes! If you want to learn more about Tribute Video, click here: https://www.tributetech.com/tribute-video

We’re Only One Call Away

Mon, 19 Jun 2023 17:55:11 GMT

We are now able to support all our clients even better than ever!

No matter what you need, you can call 1-844-200-6020 , and you will be routed to one of our experienced team members who can help.

Whether you need help with troubleshooting, learning about our products, have a question about billing, or just want to share your feedback — you can reach us using the same number.

Or … if you prefer to reach out online … you can fill out this quick form, and a Tribute Technology team member will contact you: https://www.tributetech.com/support

Are You Scared of AI Taking Your Job?

Mon, 19 Jun 2023 17:51:33 GMT

In our opinion, you really shouldn’t be nervous about this — especially in this industry.

At our Trend ReCON event in Nashville last week, we brought in an AI expert who shared his thoughts on this commonly shared fear.

Kyle Polich, CEO of Data Skeptic, shared this example … Executive assistants have been around for years, and the tasks they have been charged with have changed, but we still employ executive assistants! The role hasn’t gone away, but their day-to-day tasks have changed.

The point being: Don’t let fear discourage you from trying out the latest technology that will ultimately help you and your firm.

You’re Probably Not an SEO Expert, Right?

Mon, 19 Jun 2023 17:42:58 GMT

That’s why we’re here to help your firm.

In August 2022, Google pushed an update that is designed to reward websites that publish helpful, authentic content . The old way of doing things … like writing the word “funeral home” and your city name dozens of times on a page won't cut it anymore!

The good news: Our expert developers are fully in the loop for updates like these, and we’re incorporating this new knowledge into all our products as soon as we learned this.

This is one of the many reasons why Tribute Websites are superior.

Check with us to be sure your website is up to date!

Learn more about Tribute Websites here: https://www.tributetech.com/tribute-websites

New Features for Tribute Obit Writer Put YOU in Control

Mon, 19 Jun 2023 17:30:11 GMT

Thank you for your feedback!

After hearing from many funeral directors, we’ve made some important updates to the Tribute Obituary Writer.

You can now create different versions based on the length you need — shorter versions for newspaper placements and longer versions for your website.

You can adjust the length using our handy-dandy slider. It’s easy to use!

One thing to note: The obituary length depends on the amount of information you provide to the AI. Adding more details is bound to make the obituary longer in nature. Just throwing that out there.

Try it for yourself today: https://www.tributetech.com/tribute-obituary-writer

Is Your Website Protected from Potential Lawsuits?

Mon, 19 Jun 2023 15:12:21 GMT

Last year, we warned you about funeral homes being targeted by accessibility lawsuits … and now we’re seeing a resurgence of this litigation, particularly on the West Coast.

(In case you missed it, we hosted a webinar about this topic.)

Is your firm protected? Is your website ADA compliant?

There’s an easy way to shield your firm, thanks to our partnership with UserWay.

When you sign up through Tribute Technology, your firm will receive a discounted rate on this important tool. All you have to do is add a single line of code to your website, and an easy-to-use accessibility widget will be added to your website immediately.

In just a few minutes and a few clicks, your risk of litigation is lowered significantly!

Click here to learn more about Tribute Accessibility and how we can help your firm: https://www.tributetech.com/accessibility

Want to read more? Check out these blogs on our website:

Gift Baskets for Grieving Families: Tribute Technology Announces Exclusive Partnership with Spoonful of Comfort

Thu, 15 Jun 2023 18:11:36 GMT

If there’s one thing that excites us at Tribute Technology , it’s finding new ways to support funeral homes and families.

One way we do that is with partnerships we truly believe in. So it’s no wonder we’re thrilled and honored to link arms with Spoonful of Comfort, a company specializing in delivering care packages to those in need of support.

One look at Spoonful of Comfort’s website – and its overwhelming number of glowing reviews – and you’ll understand our excitement.

"Spoonful of Comfort’s dedication to delivering comfort and warmth aligns perfectly with our mission of providing meaningful support to families during difficult times of loss,” said Tribute Technology CEO Charlie Cole. “By partnering together, we hope even more families can receive this physical expression of love and support when they need it most.”

Spoonful of Comfort's products will be available on websites provided by Tribute Technology and our Premier Partners, like MKJ Marketing, FrontRunner Professional, Frazer Consultants, FuneralTech, and CFS. These website visitors will have the option to send Spoonful of Comfort packages to a grieving family, along the same lines as purchasing sympathy flowers, planting memorial trees, and buying a memorialization keepsake like Tribute Book.

What sets Spoonful of Comfort apart from other gift-giving websites? It starts with the company’s personal touch – and their signature chicken soup.

Spoonful of Comfort Founder Marti Wymer came up with the idea to send handcrafted soup, freshly baked rolls, and oatmeal cookies as an expression of care for others after the death of her mother. Knowing the impact a gourmet gift basket can have on its recipient, Wymer’s commitment is a personal one. As she states on Spoonful of Comfort’s website, “It is my promise to make and deliver a Spoonful of Comfort with as much care as if I were sending it to my own mother.”

Every Spoonful of Comfort box is carefully packaged in cheerful yellow, with ribbons hand-tied around each item. There are a variety of soups to choose from, including chicken noodle, tomato basil, and garden vegetable, along with a selection of cookies and pies. Nut-free, gluten-free, and vegetarian options are all available.

The best-selling Sympathy Soup Gift Basket includes the following:

Two 32-ounce containers of soup or mac n' cheese (4-6 generous servings)
Half dozen bacci rolls
Half dozen cookies
A serving ladle
A note card with a personal message

Self-care items are also available, from hand creams and tea towels to a designer mug and journal.

Here’s what is included in the Peace and Pampering Package:

Cozy Comfort Throw
Cozy Comfort Socks
Colorful Comforts Coloring Book with coloring pencils
Pure Goat Milk Hand Cream
Pure Goat Milk Lip Balm
Soothing Tea Trio
Lavender candle with wooden lid
A note card with a personal message

With nearly 40,000 rave reviews, Spoonful of Comfort is sure to impress, while their 100% satisfaction guarantee is an added layer of customer service families will feel good about.

Firms that are interested in incorporating Spoonful of Comfort's care packages into their website can contact Tribute Technology at this link: https://www.tributetech.com/contact .

Exclusive Partnership Between Tribute Technology and Spoonful of Comfort

Fri, 09 Jun 2023 19:50:26 GMT

Exclusive Partnership Between Tribute Technology and Spoonful of Comfort Grants End-of-Life Providers Even More Options for Website Visitors to Express Support to Grieving Families

Middleton, WI — Tribute Technology, the leading provider of technology solutions in the deathcare industry, is thrilled to announce an exclusive partnership with Spoonful of Comfort, a renowned company that specializes in delivering care packages to families and individuals in need of support.

Spoonful of Comfort has gained widespread recognition for its heartfelt and delicious care packages, which are often sent as gifts to families mourning the loss of a loved one. Its sympathy soup packages have been extremely popular with grieving families, but the company also offers non-food care packages, including items focused on self-care such as candles, comfortable socks, and warm throw blankets.

Tribute Technology will integrate Spoonful of Comfort's products and services into its Tribute Store offerings, which are exclusive to websites powered by CFS, MKJ Marketing, and Tribute Technology. More than 9,000 funeral homes, crematories, and cemeteries across North America already utilize Tribute Technology's trusted products and cloud-based services.

"Spoonful of Comfort offers an amazing service. Their dedication to delivering care and warmth aligns perfectly with our mission of providing meaningful support to families during difficult times of loss,” said Tribute Technology CEO Charlie Cole. “By partnering together, we hope even more families can receive this physical expression of love and support when they need it most.”

All visitors to websites featuring the Tribute Store will have the option to send Spoonful of Comfort packages to a grieving family, similar to how they are already purchasing sympathy flowers, planting memorial trees, and buying memorialization keepsakes like Tribute Book.

“Sending sympathy is a matter of compassion,” points out Marti Wymer, founder and CEO of Spoonful of Comfort. “We value the ability of Tribute Technology to help people instantly extend their care to someone experiencing the loss of a loved one. Easily sending a care package with a comforting meal or thoughtful keepsakes helps people reach out in a genuine way, even when they can’t be there themselves.”

End-of-life providers who are interested in incorporating Spoonful of Comfort's care packages into their Tribute Store options can contact Tribute Technology at this link: https://www.tributetech.com/contact .

Any press or media inquiries about Tribute Technology or this partnership can be sent to press@tributetech.com .

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When the Right Song Matters

Wed, 07 Jun 2023 18:32:45 GMT

We know that sometimes only the right song will do.

As part of our enhancements to Tribute Video, you will soon able to assign slides to different music tracks.

This gives families even more customization options when they’re trying to create the perfect memorialization video.

Even if you’ve tried Tribute Video before, you don’t want to miss this NEW feature coming soon: https://www.tributetech.com/tribute-video

Here's What Using Paper is Costing You

Wed, 07 Jun 2023 17:45:33 GMT

Still using paper for most of your case files?

It’s costing you more than you may realize.

$20 to file a document
$120 to find a missing document
$220 to reproduce a lost document
$25,000 to file a four-drawer filing cabinet
$2,300 to maintain the filing cabinet

The truth may hurt, but thankfully, there’s a better way.

If you’d like to gain 30% back more time in your day … time you can spend serving more families and adding value … we’re the right people to talk with.

Learn more about Tribute Management Software here: https://www.tributetech.com/tribute-management-software

What’s Next for Tribute Obituary Writer? You Tell Us.

Tue, 06 Jun 2023 12:50:15 GMT

It’s been an exciting ride to launch our Obituary Writer, and the comments we’ve been receiving have been encouraging.

As we move forward, we’d love to hear from YOU about the features that would be most helpful to you and your staff.

Here are just a few suggestions that we’ve received from funeral directors:

Automatically add event information and service information into the obituary
Add the ability to save the prompts to resume the process at a later time
Pick the length of the obituary for optimized newspaper placements

These are all features our developers are happily coding into our software for you, and we look forward to hearing your thoughts on what's next.

Send us a quick message here: https://www.tributetech.com/contact

Don’t Let Lawyers Scare You Away from Fingerprints

Mon, 05 Jun 2023 20:12:28 GMT

Families love having a unique and tangible way to remember their loved ones — which is one of the reasons sales of fingerprint jewelry and keepsakes are on the rise.

But is gathering fingerprints actually legal?

We’re here to confirm: YES, it is!

Watch this FREE webinar sponsored by Tribute Technology and presented by Legacy Touch president Brett Logan and attorney Poul Lemasters as they address any legal questions you may have (and more): https://www.tributetech.com/watch-legacy-touch-webinar

Ever Heard of the Hippocratic Oath?

Fri, 26 May 2023 19:27:35 GMT

If you’re not familiar, it’s the verbal oath a doctor says aloud to “do no harm.”

That’s our pledge to you.

The work we do every day ensures we will “do no harm” to you or the families you serve.

This includes protecting your community from the manipulative third-party vendors out there who steal loved ones’ information from obituaries to make a quick buck.

Hear more from Charlie and his vision for Tribute’s role in the profession here: https://www.tributetech.com/meet-charlie

Watch AI Write a Custom Obituary in Real Time

Fri, 26 May 2023 19:10:05 GMT

Our Obituary Writer creates outstanding and unique obituaries in just minutes — and we’ve just added a NEW feature so you can watch the obituary unfold as it’s being written.

All you have to do is enter in a few details about the family’s loved one, select the tone of the writing, and it begins to automatically write the obituary for you. You can watch the text populate in real time.

We’ve already heard from newspapers across the country that they’ve never seen obituaries of this caliber.

Learn more and be prepared to “ooh” and “aah”: https://www.tributetech.com/tribute-obituary-writer

What’s Chat GPT Anyway? And Can I Use It?

Fri, 26 May 2023 19:05:28 GMT

This is one of the most-asked questions across ALL industries right now.

The good news? We have a team of experts ready to answer this question … and a lot more … at our Trend ReCON event June 1-2 in Nashville.

We invite you to BYOQ (Bring Your Own Questions), but here’s what we’ll be focusing on:

How do Gen Xers differ from Baby Boomers?
How can software make it easier to manage a business?
How can changes to your obituaries increase traffic to your site and enhance your image in the community?
What is Chat GPT all about and how can it be used in funeral service?
What are the latest ways to help families and increase your business through your website?

It’s easy to sign up! Click here to learn more: https://www.tributetech.com/recon-2023

Leading Funeral Website Providers Join in Next Phase of Tribute Technology

Tue, 18 Apr 2023 15:16:44 GMT

Leading Funeral Website Providers Join in Next Phase of Tribute Technology

Tribute Technology, an innovative leader within the deathcare industry, is expanding its services and network by fully incorporating several well-known funeral website providers into its funeral home solutions.

Since its founding in 2018, Tribute Technology has formed strategic relationships with many leading website providers, including Frazer Consultants, FrontRunner Professional, and FuneralTech. These Premier Partners integrated with the Tribute Technology full-stack platform and received financial investment, together serving thousands of funeral professionals and millions of families across North America.

Over 9,000 end-of-life providers already use the Tribute Store and other Tribute Technology Platform Services through its Premier Partners, including crowdfunding, personalization products, payment processing, and other software solutions.

“I launched Tribute Technology after growing Frazer Consultants for 15 years. During this time, we worked with many funeral homes, crematories, and cemeteries and formed so many important relationships. Now, it’s time to officially bring all these important relationships together under the Tribute brand,” said Tribute Technology Board Chairman and Founder Matt Frazer. “We look forward to serving our clients holistically as one company.”

Clients of FrontRunner, Frazer Consultants, and FuneralTech can continue to use their existing website, software, and technology solutions. They will not experience any changes with their technology solutions, only the benefits associated with increased customer support available through Tribute Technology’s substantial team.

“Tribute is expanding its resources and expertise to provide best-in-class support to clients of these brands. We will also offer free migrations to the latest technology to all current clients of these brands,” said Tribute Technology CEO Charlie Cole. “We are invigorated by these changes because we know this will be an incredible opportunity for us to increase our level of service for funeral homes so they can serve their families even better. We will focus all of our continued innovation and investment on the family experience. This is the first step in achieving our vision of being the top family-centric technology partner in the deathcare space.”

Clients of these brands can also expect to see many familiar faces at Tribute Technology, ensuring their needs are not only met but exceeded through deep funeral professional expertise.

“I am proud of the work our FrontRunner team has accomplished over the years. After joining as a Premier Partner, it became abundantly clear that we are better together,” said Jules Green-Fournier of FrontRunner Professional. “We look forward to this next chapter of FrontRunner, fully embedding ourselves within Tribute Technology under one name.”

“For funeral professionals who have relied on us for years, nothing is changing. Our clients will still have access to the same people who have already been serving them — people like me and Jules,” said Jon Clare of FuneralTech. “It excites me to think about the many ways we can bring funeral homes the very best in technological advances and resources from Tribute Technology.”

Tribute Technology is hosting a webinar on Tuesday, April 25, at 1 p.m. ET. Click here to register: https://us06web.zoom.us/webinar/register/WN_XsbV0lBgQUWbW3FMkwaKLA#/registration — or learn more here: https://www.tributetech.com/success-webinar .

Any press or media inquiries about Tribute Technology or its website providers can be sent to press@tributetech.com . To find a full list of Tribute Technology’s Premier Partners, click here: www.tributetech.com/partners .

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Tribute Obituary Writer Creating Media Buzz

Wed, 05 Apr 2023 14:35:53 GMT

Pennsylvania Funeral Director “Shaking Things Up” by Offering AI-Powered Tribute Obituary Writer

Following its official release on March 20, Tribute Technology’s AI-powered Tribute Obituary Writer is making headlines while garnering praise from funeral directors and families.

A recent Delaware County Daily Times article highlighted a local funeral home that’s offering Tribute Obituary Writer, along with the tool’s impact on the community. Paul Cavanagh, whose family owns and operates Cavanagh Family Funeral Homes in Norwood, PA, and Cavanagh Patterson Funeral Home in Media, PA, described the challenges families face when writing obituaries, and the capability of Tribute Obituary Writer to create a unique and meaningful obituary using information the family provides, all while making the funeral home standout in their region.

"Tribute's Obituary Writer on my MKJ Marketing website makes our firm the clear leader in a crowded market. This is the kind of technology we need in funeral service," said Cavanagh.

This state-of-the-art software asks family members for details about their loved one, including their career, personal and professional achievements, interests, and hobbies. Families can provide as much or as little information as they like then view the obituary instantly. With just a few clicks, they’re also able to change the tone and length, view additional versions of the obituary, and add inspiration quotes before choosing the tribute that best reflects their loved one’s life.

Funeral homes that work with Tribute Technology and their Premier Partners, like MKJ Marketing, receive priority integration directly into all Tribute platform services, including Tribute Obituary Writer. This tool can be added to a website for a monthly or annual fee, with unlimited use for families.

Learn more or get started with Tribute Obituary Writer:

Any press or media inquiries about Tribute Technology or the Tribute Obituary Writer can be sent to press@tributetech.com .

@Kara Apel

Introducing Tribute Obituary Writer

Tue, 21 Mar 2023 13:52:13 GMT

Tribute Technology Press Release: Tribute Technology Releases New Obituary-Writing Tool Powered by AI to Help Families

Middleton, WI — Tribute Technology, an innovative leader in software and websites for the funeral industry, is launching a new tool that will help families write obituaries utilizing the benefits of artificial intelligence.

Tribute Obituary Writer allows family members to share details about their loved one and will create a unique written version of an obituary in seconds. With just a few clicks, families can recreate the obituary by sharing different details or selecting from various tone options in Obituary Writer. The family can then choose the style that best reflects their loved one’s life and edit the content as needed before submitting the obituary.

“Our team at Tribute Technology focuses on creating software specifically engineered for funeral homes, crematory operators, and cemeteries, and this is another example of how we are constantly improving to help funeral homes serve grieving families even better,” said Tribute Technology Chief Customer Officer Courtney Gould Miller. “Often, family members are too upset or intimidated to write a complete obituary for their loved one. This task then falls to the funeral home staff, who have many other details to consider in a short time frame. This tool comforts and empowers families because they now have the ability to easily craft a unique obituary that honors their loved one.”

This state-of-the-art software asks for the important details family members would want to include in an obituary, such as information about their loved one’s career, personal and professional achievements, interests, and hobbies. Families can add as much or as little information as they like. There is also the ability to change the tone of the writing — ranging from poetic or religious to playful or witty – families can also adjust a setting that allows for longer and more intricate text.

Tribute Technology is hosting a webinar titled “The Gen X Takeover” on March 21 at 1 p.m. ET to demo this exciting new technology and share new research on the coming generational shift to Gen X as the funeral consumer.

Click here to sign up to attend the webinar: https://www.tributetech.com/gen-x-webinar-registration .

Click here for more information about Tribute Obituary Writer: https://www.tributetech.com/tribute-obituary-writer .

Any press or media inquiries about Tribute Technology or the Tribute Obituary Writer can be sent to press@tributetech.com .

@Kara Apel

Tribute Technology
2501 Parmenter St., Ste 300A
Middleton, WI
press@tributetech.com

Why Your Funeral Home Needs a Public Relations Strategy

Sat, 31 Dec 2022 15:24:45 GMT

There Are Many Ways for Your Firm to Help Educate and Delight Families

Part of upholding a stellar reputation is working hard to manage that reputation. Sometimes, this requires increasing community involvement. Other times, it requires fostering a more positive attitude towards funeral service. However, you must work diligently to ensure that your funeral home is seen in a good light at all times.

The goal of public relations is to build a positive relationship between your organization and the public. Public relations help you shape the general public’s opinion and perception of your business. People tend to buy more from people they like. It does not always come down to cost, quality of service or other product features. If individuals like you for what your company stands for then people will gravitate toward you.

Social Responsibility & Community Outreach

For many funeral homes, community outreach is an important part of their business. Not only does it help support members of your community, but it also lets you connect with families in a positive setting. When it comes to how a funeral home can get involved in their community, the possibilities are endless.

Some possible ways include:

Getting involved in events or organizations that support the community
Sponsoring local teams, schools, or groups
Fundraising for local charities and causes

When you take the time to get involved in your community , it shows that your firm truly cares about the people in your area. It also creates a way to interact and start building relationships with families. Although they may not need you now, creating these positive experiences can keep you in the back of their minds for later down the road. Think about it from the family’s perspective. If your firm is willing to go out of your way and spend a Saturday helping others, the family can feel reassured that they’ll receive the same level of care when honoring a loved one.

Funeral Home Reputation Management

First impressions matter. When someone visits your website or looks at your business card, it says a lot about your firm. Branding is a crucial part of funeral home public relations. The way your business presents itself can leave either a positive or negative first impression. That’s why it’s so important to make sure your funeral home’s branding conveys that you are trustworthy and reputable.

One way to show this is through testimonials on your website, online listings, and social media pages. Social proof is a powerful thing. If people can read about the positive experiences that others have had with your firm, it can help them with their decision making. The internet makes it easy for people to compare businesses, so being able to use funeral home reviews to promote positive experiences is a great way to make your firm stand out. Positive reviews can also be an excellent type of post to share on social media.

Crisis Management

Public relations for funeral homes aren’t always positive. When a crisis arises, how your firm handles it can impact your reputation in the community. We’ve all heard the horror stories of negative experiences and business practices at different firms across the country. Should a situation like this arise, it’s imperative that your firm addresses it and takes action.

Here are some tips for crisis management:

Take responsibility
Respond quickly, be direct and clear
Demonstrate that you will resolve the problem as quickly as possible
Good communication is key: say clearly what has gone wrong, what you are doing about it, and the steps you are taking to ensure it does not happen again
Have a plan on how you will deal with the media
Offer a sincere apology

Check out more resources for your firm: Courses on Every Area of Focus – For Licensed and Non-Licensed.

Educating & Delighting Families

Your funeral home’s public relations strategy doesn’t have to just be about corporate social responsibility and charitable causes. There are many ways for your firm to help educate and delight families. For instance, holding a preneed seminar can accomplish two things. The first being it creates a group of leads for your firm. Secondly, it positively impacts your funeral home’s public relations because it shows your firm cares about helping families make informed decisions. If you plan to hold these events, make sure to promote them in your local media and online. You can also send press releases to local publications beforehand announcing the event. This might lead to your event being promoted or even some news coverage recapping the event.

Events are not the only way to help with your public relations. Offering newsletters and resources can help paint your firm in a positive light to consumers. If you offer aftercare services, make sure to promote that to your community as well. I don’t know about you, but I’d much rather work with a funeral provider that shows they’ll be there for me from the first call until long after the service has ended.

Press Releases for Funeral Homes

If your firm is doing positive things in the community make sure to share a press release with local publications. Taking just a few minutes to draft a press release could lead to your firm getting free news coverage for everyone in your community to see.

Another benefit of press releases for funeral homes or any type of business is it keeps your community informed. If you’ve started offering a new aftercare program or service like insurance assignment to help your families, make sure people know about it.

You don’t have to just send press releases to publications either. If you start posting them on your firm’s website, it could give your SEO a boost . Search engines love to show local results to help the user. Publishing press releases online can create the opportunity for your firm to connect with people searching for key terms you might use in your press release.

Need Help with Funeral Home Public Relations?

If there’s ever anything you need help with in regard to your firm’s public relations, feel free to reach out . Whether it’s helping you draft a press release or coming up with creative ways to leverage your positive funeral home reviews, we’d be happy to help.

Non-Traditional Revenue Streams for Funeral Homes

Sat, 31 Dec 2022 14:56:57 GMT

We Specialize in Helping Funeral Homes Connect with the Right Audience

Any great financial planner will tell you that creating multiple revenue streams is one of the fastest ways to build wealth. By creating passive streams of income, you increase profits with very little additional effort required. Who doesn’t wish they had more free time (and money) in their life?

In today’s blog post, we’ll discuss non-traditional revenue streams that funeral homes can create to grow their business. Now understandably, every firm is different, so the suggestions offered may not work for everyone. With that being said, if you are willing to get creative and have the resources available, here are some ideas to consider.

Starting a separate cremation brand

Cremation rates are on the rise and have been for some time. The problem is, some people think funeral homes just do traditional burials. As more and more people seek out cremation providers, they’re beginning their search online. What if there was a way for you to build a cremation business to attract them? Even better, what if it cost practically no additional overhead?

It’s possible, you just need to build a cremation focused brand and website. Building this brand is all about proper marketing. Sure, you already have cremation services on your current website, so you could just promote that right? You could, but by building a cremation focused brand, you’re positioning yourself as the expert.

Picture this, you’re at a party mingling with people. While there, you meet someone and ask what he does. He says, “I’m a chef at a local restaurant.” Later in the night, you meet someone else (who is also a chef) and ask what he does. This person says, “You know how families have trouble finding time to prepare great meals together? Well, I’m an in-home chef so I come to peoples’ homes to cook for their families.” That’s a lot more specific than the other guy. A couple weeks later, you decide to host your own dinner party and want to hire a chef. Which guy from the party are you going to think about and call? Likely the guy who said he specializes in in-home cooking, right?

That’s the whole idea behind building a cremation focused business. You’re branding yourself as an expert at the service and establishing trust. By building a website and brand for this business, you’ll be able to generate more traffic and leads from people looking for the “cremation expert” in their community.

It costs practically no additional overhead because you just complete the cremations with your current infrastructure at your existing funeral home. All this strategy does is cast a wider (and stronger) net to bring in leads.

Selling Keepsakes and Products Online

Listing products and pricing online can be scary for some. But research shows that the majority of consumers want to see pricing when visiting your website.

An easy way to create additional revenue for your firm is to add some eCommerce to your website. If you offer memorial jewelry, urns, or keepsakes – let people purchase them online. After all, if they can’t find it on your website, their next stop is likely Amazon, Costco, or Walmart, which all do have these products listed on their websites.

Setting up an eCommerce store is great. Especially when you consider the costs of holding inventory. If you set up a relationship with a manufacturer and order on-demand, you could find this to be quite lucrative.

Offer Grief Counselling and Support Services

After the funeral, people experience grief for months or even years afterwards. To cope with this, people will go to support groups or go see grief counsellors. If your firm was able to hire a counsellor, you could start offering support services to enhance your aftercare program, or add Guiding Grief to your website, a professional video series that helps people heal after a loss. When you offer Guiding Grief, you allow families access to the Guiding Grief video library so they can watch expert content that will help with their grief experience, on any device they choose. This could create additional revenue for your firm through personal counselling, peer group services, and more.

Rent Out Your Facilities

Do you ever find there are slower times during the year? If you have the extra space available, consider renting out your facilities to other groups. That’s exactly what Jones Family Mortuary in Moorseville, Indiana did.

They’ve built a full service indoor/outdoor event center right next door to their funeral home: Jones Crossing Banquet and Event Center. The multipurpose venue is used for receptions after funeral services, but also weddings, parties, and other special events.

Much like with the cremation strategy mentioned above, they’ve built a second website dedicated to marketing the event center for non-funeral events.

Offer At-Home Funerals

Some families may not want to host a funeral at a church or the funeral home. Instead, they want to do it at home, a place that was special to the deceased. Much like with the other strategies above, consider positioning yourself as the expert in at-home funeral planning. For the most part, nothing is different in terms of work. You just have to coordinate something that is offsite. Consider the wedding planner, they can plan weddings to happen anywhere. Nothing changes except the venue. The same can be done for funerals and memorial services if you get creative. By making this service something you promote, you might just create a new network of families looking for this type of service.

Coordinate Ash Scattering Services

With cremation on the rise, more and more families are scattering loved ones’ ashes. This could be another type of service you help families coordinate. You could offer the service of setting up the location, planning the ceremony, and having a professional actually help with leading the group through the ceremony.

Need Help Getting Started?

If you’re thinking about getting started with one of the strategies listed above, we’d love to help you out. Contact our team today to learn more about our websites and marketing services . We specialize in helping funeral homes connect with the right audience and drive more leads to your business.

Tribute Technology Sponsoring MKJ Marketing’s 2023 Ski Summit

Wed, 21 Dec 2022 18:16:07 GMT

MKJ Marketing Press Release: MKJ Marketing to Conduct 33rd Annual Ski Seminar

Nashville, TN — MKJ Marketing Seminars address the most pressing issues facing funeral business owners. During this period of economic uncertainty, owners are experiencing their best business years ever regarding at-need volume, but profits may be lagging. As we await the anticipated recession, operators are uncertain how best to manage their costs and pricing.

Innovation is not a point-in-time decision but a mindset and business culture. MKJ’s 2023 Ski Seminar will share insights from research and experience working with funeral homes throughout the year and from coast to coast.

Learn how digital marketing has evolved and how to make it work best for you
Learn how a recession creates opportunities for market share gains
Learn how your website can allow you to sell more online by offering products consumers want
The potential in email marketing
New service offerings to get 5-star reviews
How to compete with lower-priced competition during a recession

The Ski Seminar dates are Jan. 30 to Feb. 1. The seminar was moved to earlier in the year to assure the best skiing experience as the warmer climate could make later in February slushy. Thehost hotel is the Ritz-Carlton Bachelor Gulch in Beaver Creek — one of Colorado’s finest ski resorts. The resort is ski-in/ski-out and features amenities unavailable at most resorts. MKJ successfully negotiated a very good room rate (hundreds of dollars below the resort’s published room rate).

Note: For the first time in MKJ’s 41-year history, we will not be conducting the annual Florida seminar, as the resort was severely damaged by Hurricane Ian. Don’t miss this up-to-date content that will be only offered at the Ski Seminar. For more information on MKJ Marketing’s upcoming seminar programs, visit www.mkjmarketing.com/seminars or call 888-655-1566 to register.

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A Gift of Healing: Tribute Technology Launches First-of-Its-Kind Online Grief Resource

Mon, 19 Dec 2022 19:30:16 GMT

A Gift of Healing: Tribute Technology Launches First-of-Its-Kind Online Grief Resource

Middleton, WI — With the loss of over 1.4 million North Americans to COVID-19, many lives were cut short much sooner than expected, leaving behind millions of loved ones who are now experiencing grief and need help to move toward healing.

Tribute Technology, known as an innovative technology leader in the end-of-life industry, is proud to announce Guiding Grief®, a new resource for funeral homes, hospice centers, grief counselors, and other caregivers to provide support.

“Following the pandemic, our world has been experiencing grief at unprecedented levels. We knew we could use our expertise along with the knowledgeable professionals in our Premier Partner Network to create an online tool to help those coping with devastating losses,” said Tribute Technology Chief Customer Officer Courtney Gould Miller. “We are uniquely positioned to help, given our extensive knowledge of end-of-life services and the technology to create this valuable resource. Our goal is to promote healing.”

Guiding Grief® is a private, on-demand grief video library created to provide immediate support to those coping with loss. The platform features 15 counselors, authors, and speakers who share their unique perspectives, knowledge, and expertise. They address commonly asked questions about grief and share their professional insight.

Each of the 27 videos featured in Guiding Grief® touches on a specific aspect of grief or type of loss, including but not limited to: “Loss Through Suicide or Substance Abuse,” “Getting Through the Holidays,” “Death of a Child or Partner,” and “Men and Grief.” There are also videos focusing on self-care for those who are grieving, offering help through art therapy, meditation, and more.

Users can purchase year-long access to Guiding Grief for themselves or for a loved one through GuidingGrief.com. Over 3,400 funeral home websites also offer access to Guiding Grief®, with more being added every day. This allows users to purchase this subscription through the funeral home that served them or a friend or family member.

Anyone with questions regarding Guiding Grief® is encouraged to reach out directly to info@guidinggrief.com or visit GuidingGrief.com.

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Partner Press Release: Matching Gift by Tribute Technology Helps Trust Raise More Than $22,000

Thu, 08 Dec 2022 16:27:23 GMT

Selected Independent Funeral Homes Press Release: Matching Gift by Tribute Technology Helps Trust Raise More Than $22,000

LINCOLNSHIRE, IL — November 21, 2022 — Thanks to a generous donation match pledge made by Tribute Technology, the Selected Educational Trust raised $12,159 in donations from Selected member firms, individuals, and supporting organizations between September 15 and October 31. Combined with

Tribute Technology’s pledge to match donations dollar for dollar up to $10,000, these gifts brought the donation total to more than $22,000!

As a result of this generosity, the Trust will continue to provide the best educational opportunities for the advancement and support of all who work within and for the independent funeral service profession.

“We are deeply grateful to Tribute Technology for showing their faith in the mission of the Trust and making this outcome a reality,” said Stefanie Favia, Senior Director of Development at the Trust. “People support an organization because they want to make a difference. When a donor can literally double

their financial impact with a giving opportunity such as this from Tribute Technology – well, that just makes giving even sweeter!”

For more information about the Selected Educational Trust, visit www.selectedtrust.org or contact Stefanie Favia at stefanie@selectedtrust.org .

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About the Selected Educational Trust

The mission of the Selected Educational Trust (www.selectedtrust.org) is to provide the best educational opportunities for the advancement and support of all who work within the independent funeral service profession. To fulfill this mission, the Trust provides programs which offer scholarships to mortuary science students and funeral service professionals, education programs serving to bridge the gap between school and on-the-job training through its Institute for Exceptional Funeral Service (www.funeral-institute.org) and networking and employment opportunities through its Workforce Development Centers.

Contact:

Stefanie Favia

847-236-0150

stefanie@selectedtrust.org

Recognizing the Mental Health Challenges Facing Funeral Professionals

Thu, 01 Dec 2022 20:11:44 GMT

It should go without saying that as a funeral director the job can be mentally taxing and stressful. On any given day, you could be handling multiple tasks that each require specific expertise and attention. The difficulty is only amplified when you add in caring for grieving families and being exposed to death and tragedy.

Some may say it’s just part of the job but over time this can definitely take its toll. If you ask a funeral professional how they handle the stress of the job, you might hear something like “I don’t bring the job home with me” or “I put the blinders on”. However, this stoic approach does not work. This ‘tough it out’ mentality has proven to hurt many funeral professionals in the long run.

Depending on the size of the firm, the frequency at which you’re exposed to grief and traumatic experiences can vary. Regardless of volume though, that doesn’t make things any easier. When you add in a global pandemic like we’ve been experiencing, that just amplifies things. At the peak of the pandemic, some firms experienced two to three times their normal volume. While that may be good for business, this can be draining for funeral professionals.

Being Surrounded By Trauma Takes A Toll

Many people think of funeral directors as the people who simply plan and organize everything for a funeral service. Thanks to television and films, many associate the profession with a man in a dark suit burying a casket. But as those around the profession know, there is much more that goes on.

What often gets overlooked is the other parts of the job the general public doesn’t really see or ever consider. Victims of car accidents, suicides, and murders can all be disturbing sights that a funeral professional may have to face on any given day. While those are more extreme cases, funeral professionals still have to surround themselves around death and tragedy each day. They may be providing embalming services all day which means standing over corpses for 10+ hours. Or they have to support a mother who just lost an infant son. Even for the strongest individuals, it is a lot to handle. Funeral directors need to openly accept that their profession poses strong risks to their mental health. Doing so will help create management tactics and reduce the harm that can occur.

PTSD Rates Are 20% Higher Than The General Population

When we think of PTSD, many people instantly associate this with military or first responders. While it is prevalent in those professions, PTSD among funeral professionals often gets overlooked and undiagnosed.

To date, there hasn’t been much research on the topic in regard to funeral professionals. With that being said, I was able to come across one intriguing research article online. In 2019, Jessica McClanahan, a student at Harvard University published her Master’s thesis examining post-traumatic stress among mortuary works. Click here if you want to read her full thesis.

For her research project, McClanahan interviewed 333 mortuary workers who identified that they were actively working in the profession. The results showed that 28.5% of the respondents met the criteria for PTSD. Comparatively, other studies on the general population have concluded that PTSD rates range from 1% (Helzer et al. 1987) to 8.3% (Kilpatrick et al. 2013). Regardless, this study suggests that PTSD rates among funeral professionals could be 20% or higher than the general population.

Steps Being Made In The Right Direction

While little research has taken place on the topic, there are steps being made to help combat compassion fatigue and PTSD among funeral professionals. In 2019, Canada’s first peer support group for funeral professionals was created. Shockingly, co-founder Michael Dixon could not find any type of peer counselling or support group for funeral professionals in Canada when he first started looking. The Ottawa Funeral Peer Support group consisting of around 12 members supports each other by sharing their experiences. Dixon says the group has helped change the way he monitors staff and his check in process after disturbing jobs.

If there isn’t anything like this happening in your area right now, consider leading the charge to organize a peer support group. You might be surprised how building this type of network of support can really help with your mental health struggles.

Also in Canada, the Ontario Association of Cemetery and Funeral Professionals have launched their Action for Mental Health: Be Brave Initiative . This program includes a five-part video series to help promote positive mental health and support those experiencing compassion fatigue or vicarious trauma.

Lastly, the National Funeral Directors Association offers the Work/Life Resource Program (EAP) . This program provides toll-free hotlines with experts who can offer support, counselling, and suggest resources.

Mental health is something that everyone needs to be aware of. While many of us will never truly understand or witness the experiences funeral professionals face each day, it doesn’t mean we can’t get involved.

Lessons From Tony Robbins’ Business Mastery Seminar

Thu, 01 Dec 2022 20:11:44 GMT

It is very important to always be learning and growing. Learning from Tony Robbins and other business leaders at his Business Mastery Seminar offered great advice to transform your business and grow both personally and professionally.

Back at the end of January, we travelled to Palm Springs, Florida to attend Tony Robbins’ Business Mastery seminar. The intense 5-day experience included 15 hour days fully immersed in the seminar and topics covered. After getting back and having time to reflect, we want to share some of the biggest takeaways and knowledge they brought back to share with the Tribute Technology team.

Analyzing Your Business

One of the big themes Tony and the other speakers discussed during the event was the difference between being an owner and an operator. Most small business owners today are in fact operators, not owners. They do majority of the work in their business because they are their most affordable employee – their time is essentially free.

The problem with this though is it leaves little time for you to be an owner. Without this focus, it’s easy to just go through the motions of having a business without growing it as a business person. When so much of your time is spent on the day-to-day operations, it makes it difficult to think about your long term growth and how you plan to get there.

Being an operator can also lead to bottlenecks. If you don’t delegate tasks and put that trust in staff to handle responsibilities, everything slows down when you have to be involved with everything.

Every business needs an owner if you truly want to grow and enjoy the freedoms it creates. If you’re a business owner reading this, what would your business look like in a year if you delegated more and focused on growing the business and making sure it’s healthy and becoming a stronger business for the future?

What Do The Numbers Say?

As an owner, it’s critical that you understand the financial health of your business. If you don’t know how much it costs your company to service your customers then you aren’t running a responsible business. It’s more important than ever to have a handle on this to not only make sure your company is profitable but also sustainable and growing in the coming years.

Tony and the other speakers also prioritized understanding profits and overall financial health. A key lesson was on understanding that profits are not cash. A lot of business owners get their year end balance sheets and income statements and see a line item showing their profits for the year and then wonder where the actual money is. That’s because profits are not cash and too many business owners spend profits like cash and get themselves in trouble long term. You have things like accounts receivable and other areas that tie up your profits so the advice here is to never treat profits like cash.

Creating A Winning Culture

If you’re looking to get away from the operator mentality and become a true business owner, you’re going to need to build a great team and culture. Teamwork is the backbone of success and growth in business. There was a lot of discussion focused around this topic and everything kept coming back to shaping the belief system of your team.

This all starts with getting employees to buy-in and believe in the vision. Employee incentives are a great way to accomplish this. By creating measurables to work towards, you can reward staff for their success. By doing so, you motivate them to push further and get them to buy into your goals. This in turn leads to greater growth and an overall stronger and happier team.

So what do those employee incentives look like exactly? Tony mentioned that you really should focus on growth and development both personally and professionally. He went on to add that growth is the number one key to a fulfilled life. When you provide staff with these growth opportunities, you show that you care about them beyond just the duties of their job.

This can be done in many ways. You could invest in learning and pay for them to complete online courses or send them to conferences. Perhaps it’s covering the costs for weekly yoga classes to destress or a gym membership to promote active living. However you choose to reward staff, helping them grow will in turn help your business thrive.

Growing The Business

Business growth was arguably the most important topic of the seminar. There were a lot of things discussed openly among the 2500 participants, Tony, and other guest speakers. The three most important being Tony’s 7 forces of Business Mastery, the 10-10-10 plan, and providing value.

The 7 Forces of Business Mastery

As you get into the owner mentality instead the operator one, you can start to focus more on the 7 forces Tony says are the key to business mastery.

Strategic Innovation – How can you add more value to client?
Creating an Effective Business Map – Understand what business you’re in and what business you really need to be in.
World Class Marketing – How can you find more leads and clients?
Create Raving Fans – How to go above and beyond what clients expect?
Sales Mastery – Earning more from sales.
Financial & Legal Analysis – Knowing the numbers and protecting your future.
Optimizing Your People and Processes – Making incremental improvements to maximize gains.

To ensure you’re always making progress, Tony recommended spending 90 minutes once a week on one of the topics. After seven weeks, start the process over again. It’s important to practice this each week because it will help get you into a thinking mode rather than just being stuck on the hamster wheel of keeping up with the day to day tasks.

The 10-10-10 Plan

If you want to have more clients, you need more leads. We did an exercise with a room of 2,500 people asking them to share how they get more customers. From there, we learned that if you just want to have 10% more clients then there are MANY opportunities to do this. Without a marketing plan in place, that number of new clients may not grow or may grow very slowly. This is one of the steps of the 10-10-10 plan that we learned. Get 10% more customers, increase cost by 10% and find a way to increase repurchase frequency by 10% more and this will compound for your business.

Providing More Value

Of course, if you’re going to increase costs, families will expect more. Tony and others preached about providing more value to your customers than you could even imagine. Who cares if competitors see the value you bring, let them play catch up. Ask yourself how can I bring so much value to my customer that I actually make a difference in their world? If you focus on this instead of selling, your business world will change.

Giving Back

Philanthropy is something that is very important to Tony. During the week, attendees were organized into teams and given a fundraising challenge. Together, the 2500 participants along with a donation match from Tony was able to raise $1,000,000 dollars to donate to Operation Underground Railroad . This money will go towards freeing more than 750 children from human trafficking around the world.

The main takeaway here is help if you can. This world needs help – there’s things that can go on that you hear about but don’t actually see. There’s even more that you never hear about. If you’re in a place to help, do it. That’s what life is about – helping people whether you know them or not. This is where you experience happiness. Build a business in order to affect change in the lives of people and provide so much value that the work you do makes a difference.

Don’t Hold Back

Our beliefs often hold us back in our business. Tony did a great job and asking people questions and working through their limiting beliefs. There was one lady who provided permits in the city she lived in and she said she couldn’t increase her price because she was mandated to keep it exactly where it is so she can’t grow her business anymore. He actually got quite upset with her because she was holding herself back from greatness. He helped her see that she wasn’t in the business of “housing permits” she was in the business of getting people what they need so their house is safe. And when she started seeing her customers for where they were at in their lives (buying a house) instead of just getting a permit, she realized there was so much opportunity to serve her customers in ways she wasn’t even think about.

For funeral directors (or anyone) think of your customer for where they are at and what they need. Then find ways to better serve them. They come to you for so much more than just to plan a funeral. Why stop short there? Think about them and where they are at, where else could you serve them? Even if it’s a crazy idea, write it down. This is how you change someone’s world.

Invest In Yourself

Last but certainly not least, invest in yourself and always keep learning. We booked this conference two years ago and my only regret was not doing it sooner. In 5 days I learned so much about business. As the head of marketing at Tribute Technology, I know how easy it is to get so focused on the plan and the tasks that come with marketing. Pull yourself back every once in a while and check in on the things that truly matter. Be that owner. Invest in yourself and keep learning. Your business will thank you and your employees will thank you. If you got in business to serve people – great. If you got in business to have freedom in your life and provide for your family or whatever is important to you – great. Slow down enough to make sure you’re working ON your business too, not just in it. Your future self will thank you!

Hopefully the advice we brought back can help you grow your funeral business and transform lives. If you have the chance to attend one of Tony’s seminars, I highly recommend going. The advice, knowledge, and overall experience is something that will help you reach new heights and change your world (and those around you) for the better.

Sink Or Swim: Thoughts For Embalmers

Thu, 01 Dec 2022 20:11:44 GMT

Recently I completed my first long distance Ironman event in Cambridge, Maryland. For those of you who have heard of Ironman but do not really understand what all is involved I will briefly explain – an Ironman 140.6 mile triathlon is broken into three different sports (Swim, Bike, Run) with the swim being 2.4 miles long and often the most feared because you are alone and in a large lake or ocean. The bike is 112 miles followed by a 26.2 mile run or jog or walk or crawl. Needless to say it is a long day that starts will the swim.

Over the past few years I have participated and volunteered at several triathlons and I am always amazed at the number of triathletes who get pulled from the race who were not able to complete the swim portion of the triathlon into a rescue boat either due to lack of physical conditioning or in most cases a minor panic attack. For me the thought of drowning is something I fear every time I think of completing a swim in the open water. When I hear about an accidental drowning on the news, I can’t help but think about the person and their struggle to survive in the water and the family left behind to wonder what happened or worse the guilt they might have if it was a child in their own swimming pool or bathtub.

Recently the local lake near my house had two adult bodies float up on shore a week apart that were suspected to have died from drowning. Our lake attracts a lot of fisherman who are often seen in their boats alone fishing until dark and that can cause a lot trouble if there is any type of accident or health issues. Studies have found, natural water, like rivers, lakes and the ocean, were the most common spots for drowning.

Many people who are not in the funeral business would never believe that drowning is a leading cause of accidental death for children 5-years and younger. A study from the CDC repotted that from 2005 to 2014, during those 9 years, more than 32,000 people died from drowning, an average of nearly 3,500 each year, or about 10 a day. Drowning has recently replaced traffic accidents as the leading cause of accidental death.

As embalmers, drowning cases present a lot of variables and several approaches can be used to treat the drowning victim based on where the death occurred and how long the person was in the water prior to being found. For the sake of this article we will assume the death occurred in a lake or river.

Typically a drowning victim will float face down in the water increasing the likelihood of dark coloring in the face from the blood settling in the face along with extreme swelling. These two challenges can cause embalmers to quickly suggest a closed casket to the family. I have found bleaching the facial area with X-Tone and assuming the person is autopsied I would suggest raising both carotid arteries and using the restricted cervical injection to prevent further swelling in the face. A high strength fluid such as Trauma Care in waterless solution strength of 2.5% or higher to ensure preservation demands are met.

In addition to arterial injection the embalmer should hypo inject the areas the fluid did not reach or the fluid had minimal results. Other major concerns are purge, skin slip and bacteria in the nasal and oral cavity. Swabbing the nose and packing the mouth with Chlora-san is also a good safety measure. With regard to odor – the best solution I have used is a product called Neutrolene which comes in a spray or granual form to be placed inside of the plastic unionalls or in the case of a full decomp case a combination of the two products along with wrapping the body bag with a thick plastic and wrapping the bag in several layers and taping the wrap tight. If done correctly you can place a full decomp body in a non-sealing casket without odor. The best advice I have always been told is “it is better to be safe than sorry”.

Yes I admit it, it is easier to “powder and bag them”, but as a professional embalmers we need to always go the extra mile for the families we have been trusted to serve. With cremation rates raising every year our ability to create value in viewing will determine if embalming will sink or swim.

6 Ways For Funeral Homes To Connect With The Community

Thu, 01 Dec 2022 20:11:44 GMT

A funeral home is a place for the community to gather, celebrate, and remember a life well lived. Funeral services don't have to be the only time you connect with people though.

As a funeral director, your first priority is to serve families and help them in their time of need. For many funeral directors though, this trait doesn’t go away when you leave the funeral home.

Many family members of funeral directors often share stories about how they’re always going out of the way to help others whenever the opportunity arises. They’re walking through a restaurant and see a rug is bunched up, they stop to fix it. An elderly woman is struggling to load her groceries in the car, they put them in the trunk for her.

Helping your community is just an extension of helping families. There are plenty of opportunities for your funeral home to get involved with your community and help others. Community involvement not only benefits others but also creates a positive image for your funeral home and gives you the opportunity to network and establish pre-need leads.

Today we’ll look at 6 ways that you can get involved with your community.

Serve on a Community Board

By serving on a community board, you can network with other business professionals in your area and put yourself in front of the consumers in your community. Serving on a board shows that you care about bettering the community you live in and want to help your neighbors. Many cities offer several boards that aim to serve different causes and concerns related to community improvement and wellbeing. School boards, downtown business development, city council, and rotary clubs are all examples of boards in your area that could benefit from your service.

The great thing about many of these boards is that they are often led by influential people in your area. By aligning your funeral home with these people of influence, you will gain authority and credibility which could lead to more people becoming familiar with your firm and services.

Show Your Community What Happens Behind The Scenes

People are curious by nature. A great way to connect with people is by showing them behind the scenes. Offer tours of your facility including the prep room. This gives you a chance to answer any questions people might have and educate them about how your funeral home can assist them.

There are plenty of ways to show people behind the scenes. You can record a video tour of your facilities and walk people through the different areas of your funeral home. Another option is hold an open house and have staff provide guided tours. Both options let you showcase your facilities and what sets your firm apart from others.

Participate in Community Events

In almost every community, there are events throughout the year for various causes and celebrations. Participating in these events is a great way to get your funeral home out there and interact with people in your community. If you set up a table or booth at the event, you can interact with people as they walk by and introduce them to services you offer. Often people are moving from booth to booth quickly so try to collect some sort of information to follow up with the person later.

Giving away free promotional gear is an excellent way to attract people to your booth. The giveaway doesn’t have to be anything big either, something simple like a water bottle or free food/drinks is a something small people can grab while passing by.

A larger giveaway can also serve as a way to gather contact information. To enter people for the draw, you can collect contact information like an email address and have them opt in for communication. Once you have that you can begin sending newsletters and other forms of communication to keep them up to date with your funeral home and what you have to offer them. Keep in mind though, that some people may just enter to win a prize. Don’t think of your contest entrants as leads but rather people you’ve connected with and can hopefully turn into a lead down the road.

Share Helpful Content Online

By posting engaging content online, you can help entertain and educate consumers in your area. In today’s “Google It” society, everyone goes online when they need to find out information. If people in your community want information about funeral services and pre-planning, consider posting and sharing content to help educate them. Think about it, if you become the go-to source for information about funerals, grief, and end of life resources, a family will most likely come to you when it’s time to arrange a service for their loved one.

Thought leadership is also a great way to subtly promote your own services. If people are turning to you for information, you can highlight services you offer and how they can benefit people. If you want to boost your number of pre-arrangement clients, consider posting about the benefits of pre-arranging a service.

Host Events

One of the best ways to connect with those in your area is by hosting events at your funeral home. As mentioned earlier, opening your space to the community allows people to walk through your funeral home and see how beautiful the facilities are. It also allows you the opportunity to promote features of the space and talk to people about how they can utilize it if they want to host a service or event. If your funeral home holds a liquor license , hosting a community event is a great way to promote this unique feature to those in your community.

The options are endless for the types of events you can hold at your funeral home. Some great examples are holiday celebrations, concerts, guest speakers, grief support workshops, local business meetings, and company parties.

Partner With Other Professionals

Before a family comes to you for a funeral service, think about all the other local professionals and groups they deal with. By networking with these groups and forming relationships, you can create a referral resource to direct people to your funeral home. If there is a local business community for end-of-life care professionals in your area, you should join this group and begin networking within it.

Does a local grief support group need a space to meet? Offer your funeral home as a space for them to gather for meetings. By supporting others in your community, you can increase the chances of connecting with people who will come to you when they need your services.

10 Types of Funeral Home Social Media Posts For 2020

Thu, 01 Dec 2022 20:11:44 GMT

It’s been around for less 20 years, but social media has completely transformed the way we communicate with one another. Every day, billions of photos, updates, videos, and articles are shared across different networks like Facebook, Twitter, and YouTube.

For businesses, social media has opened a new door for communicating and promoting products and services. Today more than ever, it’s important that you’re actively using channels like Facebook to connect with families. In fact, some people now turn to Facebook first find a business before visiting their website.

Over time, more and more funeral homes are starting to embrace social media marketing as a way to connect with the community. For today’s post, we’re going to highlight 10 different types of Facebook posts you should be including on your page.

Practical Tips & Advice

You want to make sure your social media pages provide value to your audience. One of the simplest ways to do this is by showcasing your expertise. A lot of people have questions about funeral service, help answer some of them. This can include funeral etiquette tips, helping someone who is grieving, preplanning advice and so much more.

There are many ways you can go about making these posts. Video is a popular way to get attention and engagement. Consider starting a weekly 1-2 minute video series where you offer practical advice to families about funeral service and what they should know.

We love these kinds of posts because they show you know your stuff. But more importantly, they build trust with your audience and start to position you as the place to turn when the time comes and they need your services.

Jokes

If you’re looking for something simple and shareable, cartoons and joke posts are great! These types of post show off the light-hearted side of your business and are a great way to get noticed. These types of posts often generate lots of likes, comments, and shares which can lead to others discovering your page.

Infographics

Infographics are a great way to display a lot of information in a limited space. These types of posts let you break down information in an easy to follow format. Studies have shown that infographics can increase web traffic by up to 12% . Some examples of past ones we’ve made for clients include checklists for preplanning a service and funeral etiquette tips.

There are plenty of ways to use templates and create easily shareable infographics. All it takes is some creativity and a free Canva account. Check out this guide if you want to learn more about making an infographic.

Holiday Themed Posts

Holiday themed posts are an easy way to celebrate a special day and connect with your audience. When you’re making posts to recognize and celebrate a day, make sure to use popular hashtags associated with it. For instance, if you’re decorating your firm for the the 4th of July make sure to use a popular hashtag like #July4thDecor to open yourself up to a larger audience.

Another great thing about these types of posts is most people are celebrating the holiday as well. Ask your audience how they plan to celebrate the day or wish them well. Both will lead to plenty of comments and replies on your post.

Customer Reviews & Testimonials

People love social proof. In fact, research shows 84% of people trust online reviews as much as their friends. People look for these when considering who they want to do business with. When a family leaves you a great testimonial on Facebook, Google. or wherever – share it.

Create a post with the best part of the testimonial and thank the person for their kind words. Don’t just post this as a status though, make sure to put it into some sort of photo or with a background to maximize engagement.

Live Events

While you likely aren’t planning any events during the pandemic, hosting events is a popular way to network with the community. If you plan to host a remembrance service, charity event, seminar or other community gathering, make sure to make an event on Facebook. Create ads for it and promote it to increase attendance. After the event ends, make sure to share any photos for even more engagement.

Answers to Common Questions

You likely hear a lot of the same frequently asked questions all the time. When it comes time for someone to plan a funeral or think about preplanning they have questions. Like we said above, creating posts that offer value are a fantastic way to nurture potential leads into customers.

People are naturally searching for answers, be there to offer them. Consider starting some sort of weekly series where you address commonly asked questions and build a library of knowledge people can access.

Products & Resources

Marketing is like a funnel. You aim to put posts out that capture peoples’ attention, and then slowly nurture them. With the end goal being they end up on your website and contact you about your services. Use social media as an engine to drive traffic to your website. One of the simplest ways to do this is by sharing direct links to information about products, services and resources. Do you offer ebooks, checklists or other downloadable content? Share links to help people discover these resources.

Do you have a new line of keepsakes or aftercare items. Make sure to promote them and encourage people to visit or reach out to learn more.

One thing to remember when posting about products specifically is follow the 4-1 rule. For every four posts you do to create engagement, educate, or entertain – post one promotional post. This helps create a nice balance where your audience isn’t only seeing promotional posts all the time.

Behind the Scenes Content/Staff

People want to know who they’re working with, so showoff your team and facilities. By opening the curtain and showing people behind the scenes, it helps build trust and shows transparency. These types of posts can include celebrating staff on their birthday or work anniversary, team meetings or outings, renovations, decorations and more.

Targeted Ads

Over time, social networks have really become pay to play. Pretty much every business is using it to try and reach people. While many of the posts shared above can help generate organic traffic, targeted ads will reach a larger audience. Compared to traditional advertising methods, paid social ad campaigns can reach a more targeted audience for less.

Happy National Funeral Director & Mortician Recognition Day From Tribute Technology

Thu, 01 Dec 2022 20:11:44 GMT

This week was the National Funeral Director and Mortician Recognition Day , an important occasion for us here at Tribute Technology While it is pretty awesome that an entire day is dedicated to celebrating the lovely men, women and families that sacrifice their lives to help others, we like to show our appreciation all year-round. So, we have decided to put together a short video thanking funeral directors for all that they do and showing our appreciation.

Getting a chance to work closely with so many funeral homes across North America and the world is a true blessing. From the bottom of our hearts, we would like to thank each and every funeral director for their service to families, role in their communities and helping to make our world a better, more caring place. In addition to the video, we thought it would be a good idea to share a few more things we love about funeral directors and say some more thank you’s. if you have something wonderful to share about being a funeral director or about a funeral director in your community, let’s keep it going in the comments below.

Thank you for…

Being Available 24/7

No matter what, you can count on a funeral director to be there whenever they are needed. And for families that do require their services, it is a wonderful thing to know that they will be there during difficult times to help.

Working Holidays

When everyone else sets aside time to take a break from it all, funeral directors get up and put their work suit on. It is a unique thing to be needed constantly. I mean Superman became famous for not taking holidays, but funeral directors don’t either. It’s true what they say, not all heroes wear capes.

Long Nights and Short Weekends

Much like holidays, when everyone else is done their work day or finishing up their week, funeral directors are ready and willing to step up to the plate for their communities. There is no such thing as a guaranteed night off or long-weekend. And for that, funeral directors deserve a big round of applause.

Missing Out On Your Own Family’s Events To Be There For Others

One of the most selfless and admirable parts of a funeral director’s job, is to set aside their own family to be there for others. It is definitely something worth celebrating that there is a group of people ready to sacrifice their own family time to provide much-needed services.

Being Integral Parts Of Your Communities

Whether it is hosting community gatherings, donating to charity, volunteering time or any other form of contribution, we work with funeral homes who do truly amazing things for their communities and service areas. In addition, we hear from community members all the time how much they have been positively impacted by the funeral home near them. Keep up the great work.

Inspiring Us and Making What We Do Worth it

Last but not least we must thank you for inspiring us, here at Tribute Technology, to do what we do each and every day. Without hard-working funeral directors, our job would not be nearly as rewarding. Knowing that we help funeral directors in turn help the families makes every day worth it.

Please continue spreading the love for funeral directors by commenting below. You are invited to share some stories, thanks or kind messages on our Facebook page as well. Once again, from all of us at Tribute Technology, thank you funeral directors. Give yourselves a pat on the back for all you do.

The Ultimate Guide to Your Cremation Marketing Strategy

Thu, 01 Dec 2022 20:11:44 GMT

Only targeting families who prefer burial won’t cut it for much longer. NFDA predicts every state’s cremation rate will be higher than 50% by 2035, and some states exceeded that prediction already.

The growing demand for cremation doesn’t just fall into one category. These are just a few of the top reasons people choose cremation over burial.

Cost – Cremation doesn’t cost as much as a traditional burial service with embalming and selecting a casket.
Environment – People want eco-friendly disposition options like cremation rather than burial with embalming fluids and casket materials that harm the planet.
Religion – The Neptune Society found some religions consider cremation more acceptable than they did before, and more people consider themselves atheists.

Don’t let your community’s cremation leads slip by. Target families who prefer cremation and show them why they should work with your firm by following these three cremation marketing steps.

Step 1: Establish Your Brand

Your firm needs to answer this important question before you can establish your brand.

Is your cremation business separate from your funeral home or a part of your funeral home?

Next, you need to determine how to stand out from the competition. See if you’re competing with any cremation-only businesses or funeral homes that offer cremation services. Then, figure out what makes you different from them.

For example, the funeral industry isn’t any different from other industries like the car industry. People want to buy from the experts who know the ins and outs of what they’re selling. Let your community know your firm hires and trains cremation experts. This gives them peace of mind they’re putting their loved ones in the best care.

Step 2: Invest in Your Website

A major part of cremation marketing and establishing a brand involves investing in your website. Many families’ first interaction with your firm includes searching online and coming across your site. Make sure they leave your website feeling educated and interested in your services by creating compelling copy and design.

Start with these five suggestions to create a website that wows families both from a design and content perspective.

Start a blog for your cremation-only business or create a cremation blog category on your funeral home’s existing blog. This educates families while showing you’re knowledgeable about cremation.
Create downloadable resources to further educate and nurture leads and show you’re the cremation experts, such as an eBook about the ins and outs of cremation or a checklist for planning a cremation service.
Share an interactive cremation quiz to test your community’s knowledge. If users viewed your educational content and still scored low, revisit your content. Make sure people outside of the funeral industry can understand it.
Include your general price list on your site. Remember, your firm has competitors besides other funeral homes. Companies like Amazon and Etsy sell urns, jewelry, and other mementos. Show why your products are the best option.
Your website isn’t just about the content. Make sure your site has a user-friendly design , so people can navigate it on all device types. People should be able to easily browse your website on smartphones, tablets, laptops, and desktop computers.

Step 3: Bring in the Traffic

The first step to bringing in the traffic aka leads involves search engine optimization (SEO). SEO tactics like keywords, titles, and descriptions for your webpages help your site appear higher on search engine results pages. Adding multimedia like images with alternative text and backlinks to reputable sources also boosts your SEO.

Online advertising isn’t optional if you want to bring in more website traffic. The easiest way to do this involves the Rule of 7. Did you know consumers need to be exposed to your brand 7 times before they’re ready to make a purchase?

These are just a few examples of online exposure to your brand:

Visiting your website.
Reading your blog.
Downloading your resources.
Clicking Google Ads.
Interacting with Facebook Ads.
Engaging with social media posts.
Opening an email.

The Ultimate List of Content Ideas for Your Funeral Home’s Marketing

Thu, 01 Dec 2022 20:11:44 GMT

Does your funeral home want to create marketing content but don’t know what topics to write about? No worries, we’ve got you covered with this ultimate list of content ideas for your funeral home’s marketing!

From social media and blog posts to downloadable resources and newsletters, these topics will help you engage with your families and find new ones. Let’s get started!

Engage with your families on social media with these post ideas

Social media can have many purposes for your funeral home’s marketing, whether you want to engage with families after the funeral, educate them about the funeral planning process, promote your products and upcoming events, or just share some feel-good content. Whatever your goal is, the opportunities are truly endless.

Below are a few of our top social media post ideas:

Share healthy ways your families can cope with their grief.
Create a recurring series for sharing a funeral planning tip.
Explain the difference between options like burial or cremation.
Promote your funeral home’s upcoming events.
Let your families get to know the people behind your funeral home with employee features.

Create educational downloadable resources with these content ideas

A downloadable resource can be a lot of things, so it creates several learning opportunities for your families. From longer pieces like how-to guides to more visual content like infographics, you can find creative ways to educate your families about many topics.

Below are a few of our top downloadable resource ideas:

Create a guide that explains the step-by-step process of preplanning your funeral.
Make a checklist of what to do after a loved one passes away.
Design an infographic about ways to remember a loved one.
Help families find the right end-of-life option for them with a flow chart.
Share a resource list filled with grief articles, local grief counselors’ contact information, and other useful information.

Write blog posts that grab your families’ attention with these content ideas

A blog is a great resource for your families, which also brings more visitors to your funeral home’s website. By regularly publishing blog posts, you can provide your families with quick and easy-to-read resources to make funeral planning as easy as possible.

Below are a few of our top blog post ideas:

Compile your favorite funeral quotes, songs, and readings.
Share your own experience with the death of a loved one and offer your advice on how to cope.
Explain the benefits of choosing an environmentally friendly burial option.
Tell your families why it’s important to plan ahead and relieve their loved ones of the burden.
Give them some ideas for how to remember your pet.

Send newsletters to your families about important topics like these

Newsletters are a convenient way to deliver educational content directly to your families’ inboxes. They’ve signed up to receive this content, so you know that they’re interested in learning more.

Below are a few of our top newsletter ideas:

Share ways to grieve the loss of a loved one.
Give ideas for how to remember a loved one.
Explain some tips for preplanning your funeral.
Suggest how to support someone who is grieving a loss.
Tell families advice on what to say at a funeral.

Don’t make creating marketing content harder than it needs to be! You can use any of the content ideas above for multiple content pieces. If you’re writing a blog post about preplanning, you can create a condensed version for an infographic, a social media post, or content for your newsletter. And vice versa. You also can share your marketing content across multiple channels to get more coverage.

Also, you can reach out to our fantastic team at Tribute Marketing Services powered by MKJ Marketing here and learn more strategies to bring your funeral home to the top.

Obituary Pirates: What You Should Know About Your Obituaries and Online Revenues

Thu, 01 Dec 2022 20:11:44 GMT

At the Funeral Directors Association of Kentucky Mid-Winter Conference I recently attended, one of the speakers talked about obituaries as part of a presentation on funeral websites and social media as they relate to funeral homes. One point that was made numerous times in the presentation was the importance of obituaries as a link to your funeral home’s website, and the profit potential they represent. The presenter pointed out that often times the obituary that you write in conjunction with the family you are serving, can end up on another company’s website.

So what’s the big deal, you ask? Well, if someone from out of town (or even someone from your town) Google’s the deceased person’s name looking for his or her obituary and ends up on a website that has taken the obituary from your funeral home, a few things can happen:

The person could leave a condolences message for the family THAT WILL NEVER REACH YOUR FAMILY . This happened with the death of my mother this past November. In researching this article, I ran across a number of messages that people had left on the Legacy website through our local paper that never showed up on the website of the funeral home that provided her services.
The person who is leaving a condolence message or making another contribution on the obituary page may be asked to leave their email address. As the funeral home serving that family, do you know who is behind these companies that are asking for this data or what they could do with this data down the road?
On these sites it’s relatively easy to order flowers – a potential source of profits for your funeral home. But these profits won’t come your way if the flower order is not made through your funeral home website, where it should be made. And what if the flowers show up at the wrong funeral home, or are never delivered? Who do you think the family that ordered them is going to blame? They will likely presume that your funeral home was involved in the flower order.

The real question is – why would a company take this obituary information? It could be the flower revenue that the company can generate from the obituary, or it could be the collection of email addresses happening and the value of that data. Who knows, but do you want to be “on the hook” for the release of information years down the road?

Here is what you need to know: The obituary that you (and your family) create together is in fact intellectual property and is protected under copyright law . Unfortunately, most third party companies who take the obituaries from the funeral home ignore this. Or worse, some of these companies have contracts in place with local newspapers that cause the obituary to appear on websites other than the funeral homes’.

In her presentation she recommended that you include a copyright notice with every obituary in your fax, e-mail or funeral management program that you use to send the obituary to the newspaper. You should also include this with the obituary on your website’s online obituary pages.

A Conversation about Seniors and Social Media

Thu, 01 Dec 2022 20:11:44 GMT

OK. I’ve got a confession to make. Even though I’m only 59, and nowhere near retirement (like many Americans, for me that possibility is very remote), I’m a member of AARP , the American Association of Retired Persons.

Maybe they wore me down with regular direct mail promotions, or maybe I fell for the idea of receiving big discounts on products and services; either way, I’m a member. Not a proud member, necessarily, but a member nonetheless. (And chances are I’ll stay one until the bitter end; hopefully taking advantage of big travel discounts for all those international jaunts on my Bucket List.)

As a card carrying, dues paying member, I receive a hard copy of the AARP Bulletin in my mailbox every month. Quite often I only glance at it, but the June 2013 issue caught my eye with this headline: Why You Need Social Media . Who can resist that? “Prove it to me,” I thought. “I don’t need social media. Or do I?”

Seniors, gently called Older Boomers by some, are not new to the Internet and social media. In fact, a 2013 report recently released by Pew Internet and American Life Project, Demographics of Internet Users , notes that Baby Boomers and Seniors are steadily increasing their use of the Internet. Seventy-seven percent of those aged fifty to sixty are online; and fifty-four percent of those aged sixty-five and older are using the Internet. According to the study, the 74-plus demographic is the fastest growing among social networks. In fact, there are currently 39 million people aged 65 and older using Facebook, Twitter, and Skype, making them the fastest growing age demographic on these sites.We may be old, but we’re smart.

Let’s Ask a Few Questions

Since I’m certainly no expert on social media, we have Tribute Technology Social Media and Marketing Manager, to answer some pivotal questions about how funeral firms can effectively connect with seniors online, delivering the kind of information on end-of-life options we’re looking for.

She’s the right age. Which means that she’s got a real understanding of technology, and social media in particular, which comes from having grown up with it.
She’s also “grown up” in funeral service. As a daughter of a funeral director who owned his own funeral firm, she knows the profession inside-and-out.

So, what can she tell us about using social media to connect with older audiences? Let’s find out.

“What should funeral homes know about social media in general? ”

“Social Media is an online channel to build relationships with families and individuals in your community–young and old alike. It gives funeral firms a way to engage their audience members in meaningful conversation, provide education and guidance, increase traffic to your funeral firm website and improve your search rankings. But it’s more: you can use these channels to create an experience for each member that you connect with in their community. It gives you the ability to show the human-side of your business and the people behind it, making you more approachable. Which funeral director doesn’t want to be more approachable?”

“As a gently aging Older Boomer, I’m looking for all kinds of support. And I’m not alone. How can funeral firms respond to this commonly-experienced all-encompassing need of senior citizens?”

“Seniors can live isolated lives, and social media gives them a way to feel a part of their community. It gives them a way to have and be a friend, to congregate without leaving the house, to not feel alone. This is a unique opportunity for funeral firms, pre-need planning consultants, financial advisors, estate planners and celebrants to deliver inspiring content, in small digestible portions, to a hungry audience.”

“What kinds of information do you suggest?”

“In the live presentations and workshops I’ve held on the topic of social media, I suggest funeral firms host, and promote events of interest to the aging audience. Seminars on estate and pre-need planning, grief support events, or remembrance ceremonies come to mind. But I’ve also seen innovative events hosted and promoted by funeral firms online, such as art exhibitions, wine tastings, and tours of local historic–and perhaps haunted– local cemeteries. You really need to know your audience, though. And that means spending time online, doing the kind of research that puts your finger directly on the pulse of your community’s senior citizens.”

“But, what can they do to position their funeral firm as the preferred resource for area families? The “go-to” firm of choice?”

“That’s simple. How about “Q&A – Ask the Director Sessions’? With Social Media, it is common for businesses to have an “Ask the Expert, Friday Session” where the public can ask questions. A funeral home may want to have this every Friday or they may wish to encourage questions as often as they’d like with reminders every few days. They should also, and importantly, be using their website as their #1 resource for their community. They need to show them all of the great information it provides.”

“Hey, I just thought of this. Seniors with time on their hands–at least where I live–are very active in local charitable events and organizations. Can a funeral firm take advantage of this eagerness to serve ?”

“Yes! If your Funeral Home is searching for the right volunteer to act as funeral service support staff, use your social media sites to spread the word and attract potential employees. Or, if you learn of remarkable opportunities for volunteer service in your area, promote them with social media. If you are attending a sponsored event, take a camera and post pictures from the event. Now, you have shown more than just the people who were in attendance that you were there. You’ve shown your entire online community, which is huge! All of these things position your firm as a pro-active change agent, working to improve life for everyone living in your community.”

“Just last month, three people in our little town passed away unexpectedly. Can a funeral home use social media to provide useful grief and bereavement information to a troubled audience of seniors?”

“Of course! Your funeral firm website should have this information on it already, and you can use social media to promote the content there. All you need to do is simply place the web page link into Facebook or Twitter and it will direct visitors to your website to read the full article or story. Also, make sure to post links to other insightful articles you’ve found online. (Here’s a tip. Set a Google Alert for those keywords your audience is interested in, and then mine the results for content worthy of distribution. And, as a bonus, all of these links that you are providing to your website is actually increasing your Search Engine Optimization too. How cool is that?”

“Any last words on social media and seniors, for our readers?”

“Advertising Age recently made this amazing assertion, shared by Forbes staff writer, Todd Wilms, in the article, The Overlooked: Social Media Marketing For Senior Citizens . “Every day for the next two decades, 10,000 boomers will join in the marketing wasteland of seniors. At the very least, brands need to start understanding social media marketing towards senior citizens before all of the Boomers retire—a demographic that will be more computer literate than any senior generation before. They need to have a focused target, engage with users, listen carefully, and commit to frequent use.” That’s the essence of any winning social media promotion.

The Millennial and the Aging Boomer Agree…

Social Media is one of the easiest ways for funeral firms to build a meaningful relationship with the seniors in their service area. And, getting back to AARP for just a second, this aging Boomer can tell you this: they do a really good job at connecting with their audience, and on close inspection, prove themselves a good role-model for your funeral firm. Mr. Wilms writes, “The content on their Twitter, Facebook, and YouTube accounts is targeted directly to their older members, with posts often referring to members’ grandchildren or offering helpful tips for staying healthy.” In other words, it’s meaningful , and intended to make my life better. Not just contribute to my growing sense of “information overload.”

How is your funeral firm connecting with seniors? We’d love to know!

Partner Press Release: Tribute Technology to Match up to $10,000 in Donations to the Selected Educational Trust

Wed, 26 Oct 2022 14:58:28 GMT

Selected Independent Funeral Homes Press Release: Tribute Technology to Match up to $10,000 in Donations to the Selected Educational Trust

LINCOLNSHIRE, IL — September 16, 2022 — The Selected Educational Trust is launching a matching gift campaign in partnership with Tribute Technology. Now through October 31, Tribute Technology will match dollar-for-dollar all gifts made to the Trust up to $10,000.

“The Trust funds scholarship, research, workforce development and educational opportunities, which provide lifelong learning for independent death-care practitioners. This matching gift opportunity allows donors to double the impact their gift will have on advancing this profession,” said Stefanie Favia, Senior Director of the Trust. “We are deeply grateful to Tribute Technology for showing their faith in the mission of the Trust and making this opportunity possible.”

Donations to the Trust help support the best educational opportunities for the advancement and support of all who work within and for the independent funeral service profession.

“Tribute Technology is focused on providing innovation for funeral service — because we come from funeral service. Our partners have been technology leaders in our profession for decades, and now, we’re focused on the future, including the development of future leaders,” said Tribute Technology President & CFO Tim Mathison. “We are proud to support the powerful work the Selected Education Trust is doing to promote education.”

Donations made to the Trust through October 31 are eligible for matching, including contributions by mail (Selected Educational Trust, One Overlook Point, Suite 530, Lincolnshire, IL 60069) or online at www.selectedtrust.org/donate-now.

For more information about the Selected Educational Trust, visit www.selectedtrust.org or contact Stefanie Favia, Senior Director of Development, at stefanie@selectedtrust.org.

###

About the Selected Educational Trust

The mission of the Selected Educational Trust (www.selectedtrust.org) is to provide the best educational opportunities for the advancement and support of all who work within the independent funeral service profession. To fulfill this mission, the Trust provides programs which offer scholarships to mortuary science students and funeral service professionals, education programs serving to bridge the gap between school and on-the-job training through its Institute for Exceptional Funeral Service (www.funeral-institute.org) and networking and employment opportunities through its Workforce Development Centers.

Contact:

Stefanie Favia

847-236-0150

stefanie@selectedtrust.org

Tribute Technology Hosting Free Webinar: Making Your Online Obituaries Work for You

Tue, 27 Sep 2022 19:17:36 GMT

Tribute Technology Hosting Free Webinar: Making Your Online Obituaries Work for You

Middleton, WI — These days, everything is digital-first, including obituaries — but are you benefiting from your website as much as you can? Are you up to date on the latest ways users can memorialize their loved ones?

Research shows 80% of a funeral home’s website traffic typically goes directly to the obituaries section. That’s why Tribute Technology invested vast resources into researching what consumers want from online obituaries and developed strategies to help funeral homes optimize their Websites.

On Wednesday, Oct. 5, at 1 p.m. ET, Chief Marketing Officer Courtney Gould Miller will host a webinar to share Tribute Technology’s latest consumer data on online obituaries, how the age of Amazon and Facebook are changing those expectations, and how firms can benefit from these findings — all while serving families better than ever before.

One of the strategies Miller will discuss involves the Tribute Book, a one-of-a-kind hardcover memorialization book that is automatically created by collecting condolence messages, photos, and service times from an online obituary, along with sympathy gift purchases and the funeral home’s information. Funeral Innovations co-founder and head of Tribute Technology Innovation Lab Zack Garbow led the creation of Tribute Book and will also be speaking at the webinar.

“We wanted to create a product that would not only benefit families during their time of grief but also not put any additional burden on funeral directors to make it happen. The convenience of Tribute Book allows everything to be done automatically with just a few clicks,” said Tribute Technology CEO Matt Frazer. “We believe this is another way for funeral directors to show families how much they care, and families receive a special gift they can keep for decades.”

In addition, the webinar will feature information on how to increase a firm’s overall online engagement and website traffic, ways to increase email rates, and most importantly strategies on how to accomplish all of this without taking up a staff member’s valuable time.

Funeral home owners and staff members are encouraged to sign up for this free webinar at https://www.tributetech.com/onlineobitswebinar . Those who are unable to attend live should still sign up, as the recording will be available at a later date.

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Legacy Touch to Launch Free Online Course Through Tribute Technology Partnership

Wed, 03 Aug 2022 13:06:54 GMT

Legacy Touch Receives Major Investment Through Partnership with Tribute Technology; Company Launching Free Online Course

KANSAS CITY, MO — Legacy Touch, the market leader in creating high-quality fingerprint jewelry and memorialization keepsakes, has received a major investment from Tribute Technology through a new partnership.

This investment will allow Legacy Touch to expand upon what it does best — helping families honor the life of a loved one through personalized gifts. All of its jewelry and keepsakes are handcrafted within the U.S. and are engraved by industry-leading artists and jewelers in Kansas City, MO.

The company’s innovative use of engraving techniques allows for families to receive most products within 24 hours of their order, ensuring they arrive for the customer to wear or give these heartfelt pieces to a loved one in time for the funeral service or any other meaningful event.

“It’s a privilege to be a part of keeping the touch of those you love close, and we never take it for granted,” said Legacy Touch President Brett Logan. “That’s why it was so important for us to partner with Tribute Technology to ensure our timeless, precious keepsakes can reach even more families and encourage healing amid a time of grief.”

Legacy Touch is an Integration Partner of Tribute Technology, an innovative technology provider serving thousands of funeral homes across North America. Tribute Technology’s products and services include Tribute Store, offering the widest selection of florals, memorial trees, and gifts with 24/7 customer support. As an Integration Partner, Legacy Touch works together with websites on the Tribute Technology platform to make it even easier for funeral homes to offer fingerprint jewelry and keepsakes to their families.

“Our goal is to collaborate with the leaders in the deathcare profession to help firms serve their families even better. It’s an honor to add Legacy Touch as an Integration Partner because of their unparalleled services and products,” said Tribute Technology CEO Matt Frazer.

As part of this partnership, Legacy Touch is releasing a new online training course that is provided to all partner firms at no additional cost. This comprehensive course shares details about how to best share the value of Legacy Touch products with families, explains the 24-hour turnaround process, and more. This interactive course utilizes the state-of-the-art Advance U platform, created by MKJ Marketing, which includes high-quality videos, interactive teaching styles, and educational methods created by learning experts.

Legacy Touch is currently offering a discount to current and new customers to update their fingerprint scanner hardware. For just $50, firms will have access to the latest, top-of-the-line equipment to serve families even better and ensure the highest-quality imprints.

Any firms interested in learning more about Legacy Touch are encouraged to visit https://legacytouch.com/pages/partners .

Legacy Touch and other Tribute Technology Partners are listed on Tribute Technology’s website at https://www.tributetech.com/partners .

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Accessibility Webinar Announcement

Tue, 24 May 2022 18:23:00 GMT

Is Your Website a Potential Target for Accessibility Litigation? Tribute Technology and UserWay are Co-Hosting a Webinar to Guide Owners of Funeral Homes, Crematories, and Cemeteries

Middleton, WI — Premier deathcare industry provider Tribute Technology is partnering with accessibility innovator UserWay for a webinar focused on funeral home websites.

Over 5,000 business owners across all sectors have already been served litigation relating to accessibility-related issues this year, including several funeral homes. On Wednesday, June 8, at 1 p.m. ET, Tribute Technology and UserWay will offer a free webinar open to all owners of funeral homes, cemeteries, and crematories to ensure their websites meet the federal standards established by the Americans with Disabilities Act and similar standards in other countries.

Speakers will include UserWay COO Lionel Wolberger and Tribute Technology Chief Marketing Officer Courtney Gould Miller. The webinar will address questions from attendees, explain best practices and tools funeral homes can use to address accessibility-related issues, and share insights on how to best protect their firm from potential litigation.

Accessibility is not just important for those with disabilities — having an optimized website can assist senior citizens who are impacted by vision-related issues and users with learning disabilities. For example, dyslexia impacts up to 10 percent of the world's population, and there are specific fonts available that are more legible and user-friendly.

Websites with higher-end accessibility functions can also generate enhanced search engine optimization results. A better user experience can lead to more website traffic due to improved site and page structure, the addition of video captions and alt text for images, and enhanced readability of all content.

Funeral home owners and staff members are encouraged to sign up for this important webinar at www.tributetech.com/ada-webinar . Those who are unable to attend live should still sign up, as the recording will be available at a later date.

Questions regarding the webinar and its content are encouraged to reach out directly to press@tributetech.com .

Tribute Technology Announces Partnership with UserWay

Tue, 24 May 2022 18:22:56 GMT

Tribute Technology Announces Partnership with UserWay to Ensure Funeral Home Websites Are Accessible to All

MIDDLETON, WI — On top of the many challenges already facing funeral homes, crematories, and cemeteries in today’s climate, many firms are now being targeted by litigation focusing on website accessibility issues. To address this critical issue, Tribute Technology is announcing an official partnership with innovative online accessibility provider UserWay to help firms find an affordable solution that works.

Creating and maintaining websites that meet federal accessibility standards is a critical issue for all industries and companies of all sizes. Businesses struggle to keep up with the changing standards and the financial investment needed to maintain an accessible website — not to mention the ongoing cost of updates to meet evolving ADA requirements.

“Tribute Technology saw the need to provide an option for a cost-effective accessibility solution for owners of funeral homes, crematories, and cemeteries. We know many of our clients do not have the time or bandwidth to deal with these issues, and we want to make sure we support them with an easy way to address accessibility and lower their risk of a lawsuit,” said Tribute Technology CEO Matt Frazer. “As soon as I saw what UserWay’s technology was capable of, I knew we needed to share this opportunity with all our clients and partners. We care deeply about the businesses who have chosen to work with us, and we want to make sure they have access to the best technology out there.”

Over 60 million Americans — and over 1 billion people worldwide — live with some type of disability, which includes vision loss, dyslexia, and mobility issues. With so many different circumstances that can affect a website user’s accessibility, it would take a significant investment for an individual firm to address all these issues.

UserWay offers over 80 accessibility functions and supports over 40 languages. Utilizing its software is as simple as adding a line of code to a website, which generates a widget that adds a layer of accessibility to a website. This process moves quickly, meaning a website can begin to be substantially more compliant within minutes.

“The development of UserWay’s widget began in 2016 when we set out to make one of the world's largest freelance e-markets accessible,” said Allon Mason, founder and CEO of UserWay. “We quickly found that modern technology could support a new approach to accessibility integrating an on-page widget with automation and frictionless delivery of professional services.”

Online ADA compliance requires specialized legal and technical expertise. Tribute Technology’s official partnership with UserWay gives funeral professionals confidence that they have the most advanced technology and ADA expertise available to them. Over half of UserWay’s staff consists of developers, an in-house legal team that specializes in accessibility laws, staff members with disabilities who test the software, and data scientists compiling information from over 1 million websites. The UserWay team is constantly monitoring its widget and updates its code every week. UserWay stands behind its product and even offers clients access to its legal team and a $10,000 guarantee to any firm facing web accessibility litigation while using its AI-Powered Pro Widget.

This partnership brings a cost-effective solution, significant savings from the standard UserWay list price, and exclusive opportunities to funeral businesses everywhere. Tribute Technology delivers this innovative product through its network of Premier Partners, including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Owners who are interested in learning more about UserWay and its exclusive partnership with Tribute Technology are encouraged to visit www.tributetech.com/accessibility .

ADA Compliance – It’s More Than for the Blind Only

Mon, 16 May 2022 20:20:57 GMT

ADA Compliance – It’s More Than for the Blind Only

How much of your life is lived online? From ordering groceries and gifts to checking the news and your bank account to catching up with friends and family, the Internet has revolutionized the way we do things every day. Yet this reliance on the Internet can pose serious issues for the up to 25 percent of U.S. adults who live with a disability – and it’s their right to access the web just like anyone else.

Enter the Americans with Disabilities Act (ADA) guidelines for businesses, which were put in place so that websites are accessible to those with visual, hearing, motor, and cognitive disabilities. A common mistake businesses make is to tailor their website exclusively to those with visual impairments or blindness. Accommodations include screen readers for reading text out loud, features for increasing text size, and text descriptions of all imagery. But website accessibility doesn’t stop there. It’s crucial to keep in mind that ADA website compliance applies to many other types of disabilities as well.

Who should an ADA-compliant website be tailored to?

ADA-compliant websites increase readability for ALL users. This includes visual disabilities, but it also includes hearing, motor, and cognitive disabilities.

Those with hearing disabilities rely on tools like text transcriptions for videos, while those with motor disabilities who struggle using a mouse need keyboard only-navigation. Emphasizing features like straightforward and accessible call-to-action buttons assists users with cognitive disabilities.

When thinking of accessibility, it’s also important to consider senior citizens and their unique needs. This is especially true for the funeral industry, as baby boomers visit funeral home websites to read obituaries, track down service times, or preplan their own arrangements. If a senior citizen came to your website, could they navigate it with ease? Is the text size large enough – or is there an option to increase it as needed? Would someone who is new to using the web feel overwhelmed by the amount of copy and images as soon as they land on your home page?

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Read on to learn about just some of the features required for ADA compliance and to meet a variety of user needs.

What features should an ADA-compliant website have?

Here, we’ve outlined a handful of features that will empower those who visit your site to receive the assistance and information they need:

Image descriptions - These appear if your images don’t load or get read aloud for those who need it. Plus, this boosts your search engine optimization by letting search engines better understand your content.
Keyboard-only navigation - Users with disabilities benefit from keyboard-only navigation if they’re unable to work a mouse.
Text transcripts for videos - Those with hearing disabilities rely on text transcripts for videos to understand the content. Oftentimes, auto-generated transcripts aren’t accurate, a more advanced transcription tool is needed.
Light and dark contrast - Make sure users can read your text and see the color differences with the appropriate amount of light and dark color contrast.
Dyslexia-friendly font - Certain fonts are easier to read than others. A fancy cursive may look pretty but it can be a real challenge for users with dyslexia. Present the option to switch to a dyslexia friendly font to avoid frustration.
Adjusted time-constrained elements - If any of your site pages contain time limits, such as a lengthy preplanning form, allow users who need more time to adjust the time limit or turn it off completely.
Simplified visuals – Elements like poorly defined images, crowded pages, and distracting ads make it difficult for users for many reasons. An ADA widget simplifies these visuals so they’re easier on the eyes.
Avoid content that could trigger seizures - Content like blinking text and flashing animations could trigger seizures for some users. Avoid this risk by letting them skip over this content.
Accessible call-to-action buttons - People using keyboard-only navigation shouldn’t need to struggle to find your call-to-action buttons. Make sure they're easily accessible for everyone, no matter if they’re using their mouse or keyboard to navigate your site.

How can I make sure my website is ADA-compliant?

Thanks to our partnership with UserWay , we’ve made it easy for funeral homes to be more ADA-compliant with Tribute Accessibility. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. All you need is a single line of code inserted onto your site. UserWay automatically adds a layer of accessibility and routinely makes updates for ADA compliance so you offer a positive, user-friendly experience to all visitors.

UserWay even has Accessibility Profiles so website visitors can pick the user experience that best meets their needs. They can choose from profiles for motor impairments, color blindness, and more.

Whether you have questions about ADA compliance or how you can better serve those who visit your funeral home’s website, we have answers. Visit our webpage to learn more about our partnership with UserWay.

6 ADA Compliance Questions to Ask Your Website Provider

Mon, 16 May 2022 20:12:10 GMT

6 ADA Compliance Questions to Ask Your Website Provider

Are you considering giving your firm’s website a facelift or a complete overhaul? In any case, it’s essential to keep ADA compliance requirements in mind. An ADA-compliant website increases readability for all users, including those with visual, hearing, motor, and cognitive disabilities. This is accomplished through a range of features including increased text size and spacing, light and dark contrast, image descriptions, and dyslexia friendly font.

Here are key questions to keep in mind and ask your provider as you proceed with your site.

1. Does your platform follow accessibility standards and, if so, which ones?

It may seem like a straightforward question, but it is still important to ask. Some website platforms will have tools built into their software for accessibility, whereas others will offer add-ons. Some providers offer no accessibility options at all. If your website provider doesn’t offer ADA accessibility options, be sure you explore third-party apps that can make your website accessible to help protect your business from fines and lawsuits.

It is also important to confirm which accessibility standards the website provider follows. Each country and some states and provinces have different standards for website accessibility. You need to know which standards your website will meet.

2. I'm changing my website over from another platform. Will my accessibility move with me? If it was not accessible before, how can I change that?

When switching website providers, your goal is to upgrade your site across the board. When your website migrates to the new provider’s platform, will they transfer the alt text for your images? What about proper heading structure? You don’t want to start your accessibility over from scratch again.

3. What accessibility features do your platform offer?

A deciding factor in choosing one website provider over another is the type and number of accessibility features they offer. That means determining what features are included and comparing their features with competitors. Here are some examples of features to look for:

Keyboard navigation
Automated subtitles
200% text resizing
Language translation
Tool and control labels
Dyslexia friendly fonts
Built-in screen reader

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4. How do I confirm or test that my site is accessible and ADA compliant?

You want to feel confident your website is accessible to people with disabilities so you’re not surprised by a fine or legal issues. Does the website provider have a tool to check your website’s accessibility? Or do you have to comb through your website manually with a compliance checklist? Your other option is to use a third-party ADA-compliance program to scan your site for violations.

5. How do you help in the event of legal action?

In the case of a government fine or an accessibility lawsuit, you need to know what help and options are available. Does the website provider supply legal assistance with resources, insurance, or an affiliate ADA/accessibility attorney? Or are you on your own to build a defense yourself? Make sure you're set up with a plan for legal cases so you’re not left confused and scrambling if the time comes.

6. How do you ensure ongoing accessibility compliance?

You’ve set your website up to be ADA compliant, but what happens when you update it or if laws change? Does the website provider update the website to continually meet guidelines? Is the provider actively innovating their platform and tools to get as close as possible to complete accessibility? You don’t want to lose your website’s accessibility down the road as changes occur.

Tribute Accessibility is the answer to your website’s ADA compliance

Interested in accessibility options for your website? Tribute Accessibility powered by UserWay layers features for people with disabilities over your website instantly making your website more compliant. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Visit our ADA page to learn more about Tribute Accessibility.

Are You Compliant Online?

Mon, 16 May 2022 19:51:37 GMT

Are You Compliant Online?

You’ve spent time carefully making sure your funeral home is accessible to those with disabilities, but what about your website? Not only is website accessibility the considerate and right thing to do, it’s also the law.

The Americans with Disabilities Act, or ADA , protects people with disabilities from discrimination, and websites are included under Title 3. Many countries around the world have similar accessibility laws, as do some states or provinces. This means that funeral homes can face fines and lawsuits if their website is not accessible to most people with disabilities. Not only are you legally responsible for accessibility, but many of your visitors will struggle to use your website without appropriate accessibility accommodation, including many baby boomers with developing impairments.

But the ADA should not just be seen as something you have to do or else you’ll get in trouble – there's benefits for you and your families. The most important benefit is making your website inclusive to all families to use in one of the most stressful times of their life. It sets you apart from your competitors that don’t offer these services. Plus, you might be eligible for tax credits to recoup some of the money spent on accessibility solutions.

Web Content Accessibility Guidelines

For your website to comply with the ADA, the best practice is to check if it meets the level AA standards of the Web Content Accessibility Guidelines (or WCAG). The 3 levels of the WCAG (A, AA, AAA) state that some, almost all, or all users can access your website. Good practice is to meet Level AA or above with respect to ADA compliance.

From eliminating flashing content for people with ADHD or epilepsy to including captions for those with hearing impairments, these rules allow most people with disabilities the same experience as those without. To meet Level AA standards, your website must follow every point from Level A and AA.

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WCAG Levels A and AA Checklist

How to check if you’re compliant

There are 2 ways you can determine your ADA compliance: Manually or with ADA compliance software.

Manually: To determine your website’s ADA compliance yourself, use checklists (such as the one above) to evaluate each page. These include changes to design, content, and coding. You may need to hire someone to help you check and fix any coding issues.

ADA compliance software: If you’re not tech-savvy, ADA compliance software is the best way to check your website’s compliance. This software uses artificial intelligence (AI) to comb your website for any ADA violations that may exist. They also offer tools to increase your website’s accessibility.

Tribute Accessibility

Ready to see if your site is accessible or make the required changes? Check out Tribute Accessibility powered by UserWay . Tribute Technology delivers this innovative product through its network of Premier Partner s including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Tribute Accessibility offers software to check ADA compliance, along with tools that boost your website’s accessibility. UserWay offers special discounts on accessibility solutions to customers of Tribute Technology and our Premier Partners. Strengthen your website’s ADA compliance today. Click here to learn more.

Web Accessibility = Tax Benefits?

Fri, 13 May 2022 20:44:12 GMT

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Web Accessibility = Tax Benefits?

Many businesses must meet the Americans with Disabilities Act guidelines that require certain businesses and organizations to be accessible to people with disabilities. ADA guidelines, or similar laws around the world, apply to your physical funeral home as well as your website. At your physical facility, this means accommodations like wheelchair ramps or railings for people with motor disabilities.

Your website isn't any different. And while you don’t need a wheelchair ramp on your website, you do need features like keyboard-only navigation for people who can’t use a mouse or the ability for people with visual impairments to increase text size. Website accessibility basically means people with disabilities must have the same access to the information you provide as people without disabilities. Businesses that don’t meet these standards can face hefty fines and legal trouble.

While accessibility updates do cost money, fortunately, there are options out there to make it easier to achieve greater website accessibility. An ADA-compliant website could qualify your small business for a generous IRS tax credit.

Let’s go over how this works.

What ADA Compliance Means

ADA-compliant websites contain crucial features for the disabled community. Without them, people with visual, hearing, cognitive, and motor disabilities can’t easily navigate your site or understand the content. Some of these features include enlarged text and spacing, text transcripts for videos, and avoiding content that could trigger seizures.

If you want to learn more about what ADA compliance, check out our blog, “What does being ADA compliant ACTUALLY mean?”

However, if you’ve already made accessibility accommodations to your website or physical business in the current tax year, you can apply for a tax credit to offset you costs.

Tax Deduction vs. Tax Credit

Note, tax credits aren’t the same as tax deductions. Tax deductions lower your taxable income. While tax credits are dollar amounts subtracted from your tax bill.

Along with the accessibility tax credit, there is also a tax deduction that applies to accessibility accommodations to your physical business. For the sake of time, we’ll just cover the tax credit that applies to web accessibility in this blog post.

Learn more about the tax deduction on this ADA webpage and Fact Sheet .

How to Apply for a Tax Credit

If you spend between $250 to $10,250 on web accessibility during the tax year, you could be eligible for a tax credit. The IRS offers a 50% disabled access credit on purchases between $250 to $10,250, which means you could receive up to a $5,000 tax credit.

To claim your credit, complete IRS Form 8826 – Disabled Access Credit ONLY if your funeral home meets these two requirements during the year you’re filing taxes for.

Your small business employs 30 or fewer full-time staff members.
Your gross receipts were under one million dollars (see Form 8826 for details).

Read the general instructions on the IRS form above for more eligibility details.

Everything You Need to Know About ADA Compliance Online.

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June 8, 2022 @ 1:00pm ET

How to Calculate Your Tax Credit Amount

Grab your calculators. Don’t worry, you don't need to be a tax expert to calculate your tax credit amount. It takes just a few quick and simple steps.

First, track down how much you spent on web accessibility. Remember, you must spend at least $250 to qualify, and the credit only applies to purchases up to $10,250.

Once you find your total, subtract $250 from it to get the amount that qualifies for the 50% tax credit. Then, divide that number by 2 to get your tax credit amount.

For example, let’s say you spent $8,000 on web accessibility. Subtract $250 from that to get $7,750. Then, divide $7,750 by 2 to get $3,875 as your tax credit amount.

Research Potential State-Level Web Accessibility Tax Credits

This IRS form applies only to federal taxes. Depending on which state your funeral home resides in, you may also qualify for state-level web accessibility tax credits.

We recommend researching what your state offers for web accessibility tax credits. Make sure you refer to reputable resources, such as your state’s Department of Revenue website. You can find a quick link to it on this IRS webpage . You also should consult with your tax professional to confirm what you find and learn what they know about state-level web accessibility tax credits.

Achieve Web Accessibility with UserWay

Website accessibility can be achieved in several ways. For instance, it can be built into your site from the code up or layered over your site using special software. Tribute Technology partners with UserWay, a top accessibility company, to offer Tribute Accessibility. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others.

You just need UserWay’s widget on your website to qualify for this tax credit. To learn more, visit our ADA webpage . UserWay offers a special partner rate for customers of all of our Premier Partners.

Friendly reminder that this blog post serves an educational purpose only and should not be relied on for tax, legal or accounting advice. Please reach out to your tax professional for the most up-to-date information and for recommendations regarding your business and transactions.

What Does Being ADA Compliant ACTUALLY Mean?

Fri, 13 May 2022 20:33:59 GMT

What Does Being ADA Compliant ACTUALLY Mean?

Picture how you arrived at this blog; you may have opened an email or were scrolling through social media, then clicked on a link which took you here. Quick and easy right?

Now imagine doing the same navigation but without the ability to see or use a mouse. Would you be able to get to this blog the same way? Probably not. But millions of people with visual and motor impairments need to navigate websites each day. This is one of the reasons the ADA was developed.

The Americans with Disabilities Act

The Americans with Disabilities Act, or ADA, was created to protect people with disabilities from discrimination and offer them reasonable accessibility. Many countries outside the US, including Canada, have similar laws. The ADA guarantees people with disabilities the same freedoms and opportunities as everyone else. These guarantees include the ability to access services, protection against discrimination in seeking employment, and much more.

What does this mean for websites?

Although websites did not exist in 1990 when the ADA was created, they are interpreted to fall under ADA Title 3. This section states that any place of business that serves the public must be accessible to those with disabilities. This used to mean brick-and-mortar locations like hotels, restaurants, and retail stores, but websites have also been placed under this umbrella as they are places that accommodate the public for goods and services.

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How does ADA affect funeral home websites?

As mentioned above, websites fall under ADA, meaning your funeral home’s website must comply with these standards. The easiest way to make sure your website is more compliant with ADA is to follow Web Content Accessibility Guidelines (or WCAG), specifically level AA. This means your website must be accessible to at least most users.

Web Content Accessibility Guidelines (WCAG)

The 4 Core Accessibility Principles

To meet level AA, WCAG offers 4 principles to help you determine whether your website is accessible to almost all users. Your website must be perceivable, operable, understandable, and robust. Following these 4 Principles will set your website up to be more ADA compliant.

What happens if you don’t comply?

There are 3 ways your business can be affected if you do not comply with the ADA.

Fines: Government fines can be up to $75,000 for the first violation and increase to a maximum of $150,000 for each additional violation.
Lawsuits: Whether from people with disabilities or from law firms, you can get sued for not providing adequate accommodations to disabled users.
Reputation: Serious ADA violations become public record , and will damage the image and reputation of your funeral home

For example, retail giant Amazon was hit with a website ADA lawsuit in 2018. The eCommerce platform was sued over the inability to use screen readers on their website, which caused accessibility barriers to users who are visually impaired. The lawsuit resulted in Amazon paying out a settlement.

Tribute Accessibility: Robust ADA compliance

We at Tribute are pleased to now offer ADA compliance tools through Tribute Accessibility, powered by UserWay. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Tribute Accessibility ADA compliance solutions include ADA website audits, accessibility widgets, and more. Contact us to learn how we can help your funeral home’s website become more ADA compliant.

Would Your Business Survive an ADA Lawsuit?

Fri, 13 May 2022 20:07:05 GMT

Would Your Business Survive an ADA Lawsuit?

Businesses with websites that don’t meet the Americans with Disabilities Act guidelines have long flown under the regulatory radar. But that appears to be ending as attorneys target small businesses with ADA demand letters or even take them to court.

The Washington Post reported that New York went from only 125 ADA lawsuits in 2013 all the way up to 2,744 in 2021. And New York isn’t the only state getting hit. There were 11,452 disability-related lawsuits in 2021.

What’s at risk if your business website isn’t accessible to people with disabilities? According to UserWay , the fine for not being accessible to the disabled community can range from $50,000 to $100,000. This doesn’t include other fees like paying your lawyer and taking time off from work to work through the legal issues.

If those sorts of penalties cause you to lose sleep at night, you need to make an ADA-compliant website a priority. Investing in an ADA-compliant website does cost money, but it’s much less expensive and time-consuming than facing an ADA lawsuit. Plus, an accessible website means more people can navigate your website more easily.

Let’s go over what exactly ADA compliance means, so your firm can avoid getting into legal trouble.

What ADA Compliance Means

An ADA-compliant website means your site is accessible to users with visual, cognitive, hearing, and motor impairments. Remember that an aging population often has many of these impairments, too, and an ADA-compliant website will help you reach more baby boomers. Website accessibility includes two main components: easy site navigation and understanding what the site's content is about.

Put yourself in the shoes of someone living with a disability. Visiting a website isn’t as simple as doing a quick Google search, clicking the link, and scanning the content for the information you need. Many people with motor disabilities rely on keyboard-only navigation because they can’t use a mouse. Those with visual impairments need enlarged text or a screen reader to read the content aloud for them. And so on. Your site needs to be accessible to people with and without disabilities, or else your site is an easy target for an ADA demand letter or a legal claim.

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Risk of Not Being ADA Compliant

If you don’t invest in an ADA-compliant website, you could increase your risk of receiving a demand letter. A demand letter isn’t the same as a lawsuit. It’s the first legal step before on the path to a lawsuit. In other words, it’s a chance to respond to whoever sent you the letter and try to work out the dispute outside of court. Most cases do settle out of court for undisclosed amounts.

If a demand letter escalates to a lawsuit, you’ll need to go to court, invest in a lawyer, and build a case. This already takes a lot of time and money without factoring in the fines you face if the court doesn’t rule in your favor. In addition to the financial costs, any lawsuit can have a negative impact on your business reputation.

Decrease Your Chances of Legal Trouble with UserWay

There’s been a dramatic increase in ADA lawsuits in recent years, including against funeral homes. Some lawyers are searching the internet for non-compliant sites and sending ADA demand letters to businesses without ADA-compliant websites.

How can you make sure your website is more ADA compliant? We partner with UserWay to offer Tribute Accessibility. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. With a widget in the form of a single line of code, your website adjusts based on the user’s needs, whether they’re visually impaired, motor impaired, epileptic, or live with another type of disability.

UserWay provides all its paid subscribers with legal assistance if they need it. Users can let them know right away if they receive a demand letter or ADA lawsuit. UserWay’s legal team provides an assessment of the claim’s validity, a Statement of Compliance as proof your site’s accessible with UserWay’s AI-Powered Accessibility Widget, and, if required, an expert opinion as part of your official response to the claimant.

What Features an ADA-Compliant Website Includes

Many features make up ADA-compliant websites. Make sure that your website includes all of them to decrease your legal risk. To read more about what an ADA-compliant website looks like, check out this article . These are just a few of the features.

Accessible call-to-action buttons - Make sure everyone can easily access your call-to-action buttons, no matter if they’re using their mouse or keyboard to navigate it.
Adjust time-constrained elements - Allow users to adjust the time limit for elements like completing lengthy preplanning fields or turn off the time constraints completely.
Avoid content that could trigger seizures - Blinking text and flashing animations could trigger seizures for some users, so let them skip over this potentially triggering content.
Dyslexia friendly font - Fonts like fancy cursive make it difficult for users with dyslexia to read. Let them switch to a dyslexia friendly font to avoid frustration and access your information more easily.
Image descriptions - These appear if your images don’t load or get read aloud for those who need it. Including image descriptions allows people with visual impairments to more fully understand your website.
Keyboard-only navigation - Users with disabilities benefit from keyboard-only navigation if they can’t use a mouse.
Light and dark contrast - Make sure your website visitors can read your text and see the color differences with the right amount of light and dark color contrast.
Simplify visuals – Elements like poorly defined images, crowded pages, and distracting images make it difficult for users to understand. An ADA widget simplifies these visuals.
Text transcripts for videos - Those with hearing disabilities rely on text transcripts for videos. Oftentimes, the auto-generated transcripts aren’t accurate, so you should transcribe them yourself or use a more advanced transcription tool.

How ADA Compliance Benefits You and Your Families

An ADA-compliant site reduces your chances of legal trouble. It also saves your firm time and money. Dealing with an ADA lawsuit can eat up time and money, not to mention put a dent in your firm’s reputation and existing relationships. You can help avoid all this by investing in ADA compliance.

But most importantly, a website that’s accessible to ALL users better serves your families and community. An accessible website:

Reaches more people and includes everyone
Sets yourself apart from the competition
Gives your employees and families peace of mind that all family members can access your site
Reduces frustration for people with disabilities while grieving and funeral planning

Learn more about our partnership with UserWay and how to avoid legal trouble related to web accessibility by visiting our ADA webpage .

Tribute Technology Announces Partnership Program

Mon, 14 Mar 2022 17:52:44 GMT

Tribute Technology Announces Partnership Program to Provide Broad Platform of Services to Funeral Homes, Cemeteries, and Cremation Businesses

Middleton, WI — Funeral homes, cemeteries, and cremation businesses are adopting technology faster than ever as a necessary component of their services. At the same time, the cost of cutting edge technology specific to the needs of deathcare businesses and families continues to spiral.

Families expect a seamless customer experience, from the first call to aftercare, with effective communication throughout the process. To accomplish this, technology partners must work together to create, support, and fund integrated technological advances that families have come to expect from other industries. Tribute Technology began with this goal in mind.

“The need for better technology solutions for funeral homes and cemeteries is so clear. Siloed businesses offering only a fraction of the tools and solutions required has limited our profession for far too long. A broader platform of services is needed to support every funeral home, no matter the size or market,” said Matt Frazer, CEO of Tribute Technology.

Tribute Technology’s first innovation in 2018 was building out the Tribute Store, a floral store designed from the ground up with the families, friends and loved ones in mind. Each obituary is tied into a custom landing page, where the deceased’s name, photo, and service details are uniquely tied into the store experience. This provides the best experience for visitors, who have more options for floral purchases to memorialize the deceased.

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Today, thousands of funeral homes use the Tribute Store and other Tribute Technology Platform Services, including crowdfunding, personalization products, payment processing, and other software solutions. “The websites we used in the past simply included floral wires, and I wasn’t happy with the quality or experience with the online store. With the Tribute Store, all we hear is how easy and convenient the process is from our families,” said Scott Meierhoffer, of Meierhoffer Funeral Home & Crematory, in St. Joseph, MO.

“Our mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life and pay tribute to those we love. To that end, we collaborate with leading website, software, and marketing providers as Tribute Technology Premier Partners. Premier Partners receive priority access to all Tribute Technology platform services, including the Tribute Store, enabling them to better serve their clients at a fraction of the cost. We know that by working with partners whose brands and services funeral professionals already know and trust, the Tribute Store and our Platform Services will be able to touch even more lives than we ever thought possible,” said Frazer.

Tribute Technology Products and Premier Partners are listed on the Tribute Technology website, www.tributetech.com . Businesses interested in joining the Tribute Technology Partnership Program can contact hello@tributetech.com .

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